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Front Desk Coordinator Resume

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Syracuse, NY

SUMMARY:

  • Self - directed, resourceful and passionate administrative professional looking for a position as an Administrative Assistant

PROFESSIONAL EXPERIENCE:

Confidential, Syracuse, NY

Front Desk Coordinator

Responsibilities:

  • Create attendance reports for the Dean of Students and Division Heads
  • Communicate with teachers and parents concerning classroom and student attendance issues
  • Developed attendance protocols with Dean of Students
  • Monitor and Direct phone calls, keep MPH phone list up to date
  • Provide outstanding customer service to all visitors
  • Sort incoming and outgoing mail and packages, ship packages as requested by faculty and staff

Confidential, Syracuse, NY

Paralegal /Office Manager

Responsibilities:

  • Developed efficiency-enhancing workflow/process within law firm. Decreased office expenditures by implementing needed controls on supplies and standardizing ordering procedures.
  • Prepare operational reports for attorneys within the office. Conduct legal research and prepare files for litigation.

Confidential, Syracuse, NY

Technical Claims Specialist II

Responsibilities:

  • Responsible for handling and settling high value claims while maintaining effective relationships with customers
  • Litigated claims to final disposition while handling a caseload of high exposure with solid understanding of complex claims

Confidential

Team Manager II

Responsibilities:

  • Under general direction plans and coordinated the activities of 1 claim service team responsible for management, investigation, and resolution of claims generally involving national, large business or personal market accounts
  • Supervised unit activity and ensured satisfactory delivery of claim service products. Responsible for administrative functions of the unit, monitored reserves, ensured compliance with regulatory and company standards’ and provided technical guidance. Prepared performance evaluations, assisted with hiring and various salary actions

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