SUMMARY:

• A dedicated results - driven professional with wide-ranging experience in leadership, marketing and team leadership. I possess the combination of abounding initiative coupled with the ability to create a vision, the ability to sell that vision and the ability to motivate the personnel to execute that vision. Excellent communicator; success building cohesive teams focused on safety, quality standards as well as establish, attain and preserve business goals and success.
• Maintaining accounts
• Communicating and getting decisions formed
• Implement decisions
• Crossing boundaries to obtain support
• Coaching for results
• Customer service

PROFESSIONAL EXPERIENCE:

Police Officer

Confidential, Gary,Indiana

Responsibilities:

• Prevent crime by explaining and enforcing applicable federal, state, and local laws and ordinances; teaching preventive, protective, and defensive tactics; mediating disputes; patrolling assigned areas; responding to notices of disturbances; conducting searches; observing suspicious activities; detaining suspects
• Apprehends suspects by responding to complaints and call for help; observing violations, making arrests
• Conducts criminal investigations by gathering evidence, interviewing victims and witnesses, interrogating suspects
• Documents observations and actions by radioing information, completing reports
• Reports observation and actions by testifying in court
• Fulfills courts orders by serving warrants and commitments
• Maintains safe traffic conditions by monitoring and directing traffic, enforcing laws and ordinances; investigating accidents; providing escorts; reporting unsafe streets and facilities
• Minimize personal injury by rescuing and reviving victims; radioing for medical assistance
• Maintains operations by following department policies and procedures; recommending changes
• Ensures operations of equipment by practicing use; completing preventive maintenance requirements; following manufacture's instructions; troubleshooting malfunctions; notifying supervisor of needed repairs; evaluating new equipment and techniques
• Maintains professional and technical knowledge by studying applicable federal, state, and local laws, skills; participating in professional societies
• Contributes to team effort by accomplishing related results as needed.

Confidential, Michigan City,Indiana

Responsibilities:

• Observed prisoners directly and indirectly through visual, audio and video monitoring, checking for unusual or abnormal activities to ensure the physical safety of prisoners, staff and the public
• Observed and responded to obvious and subtle changes in prisoner conversations or behaviors that might have been inappropriate or indicate the potential for trouble
• Monitored radio transmissions between staff in order to respond immediately to directions/emergencies, and to call for security support when needed
• Provided escorts and provided security for visitors
• Complied with and enforced security procedures for keys, equipment and supplies
• Operated control room, monitoring and accessing gates, cameras, alarms, and video terminals, operated control panels in response to audio and visual cues and requests by staff.

Blast Furnace Keeper group leade

Confidential, Gary, Indiana

Responsibilities:

• Taps blast furnace to fill ladles with molten metal: Drills tap hole preparatory to tapping, using power hand drill
• Positions splasher plate in front of tap hole to prevent splashing of metal when furnace is tapped
• Guides point of oxygen lance into drilled tap hole to tap furnace
• Opens gates and shutters to direct flow of molten iron onto runners and into ladles
• Plugs tap hole after ladles are filled, using mud gun
• Assists other workers in breaking up and removing slag from runners, relining runners with sand, clay, and refractory mixture, and drying relined runners
• Repairs or replaces defective tuyeres, blowpipes, and bosh plates in furnace, using hand tools
• Measured slag/iron heads after every cast, operated mobile equipment such as bobcats, forklifts and cranes, also trained other helpers and keepers and maintained housekeeping

Machine Operator

Confidential, Chicago, Illinois

Responsibilities:

• Responsible for performing a variety of pertinent operations such as, the manufacturing, assembling, inspecting and packaging of automotive components
• Maintain process documentation, audits and system checks, assured standardized work
• Responsible for observing the operation of machinery in a respective area, providing quality components in conformance to customer specification
• Preformed 5S duties as required and maintained housekeeping standards
• Communicate effectively with other team members in the plant as well attend team meetings, problem solving sessions, and shift meetings

Hostess / Cashier

Confidential, East Chicago, Indiana

Responsibilities:

• Implement and adhere to the sequence of service (i.e. timeliness in approaching and providing guest with service)
• Operated multi-functional registers accurately and with speed
• Adhere to all Department/Company Cash Handling procedures, rules and regulations
• Monitored the waiting line to determine if there were large parties waiting to be seated
• Seated and presented guest with a clean menu; Collected and inspected all menus, discarding damage/worn menus
• Responsible for ensuring that tables were properly set to start each shift
• Responsible for adherence to all department procedures and policies (i.e. comps, room charges, credit cards, coupons, voids, cash, identification for age, etc.)
• Responsible for answering telephones and maintaining the professional appearance of the hostess stands
• Followed departmental procedures to ensure a sanitary and safe work environment
• Responsible for providing guest with information on services available in the Casino
• Communicated to Manager/Supervisor regarding issues or complaints in the department

Store Manager

Confidential, Merrillville, Indiana

Responsibilities:

• Led and motivated the store team to increase sales and ensure efficiency
• Managed store stock levels, analyzed interpreted trends to facilitate planning
• Played a key role in the advertising sessions, organizing special events, exhibitions and displays
• Promoted the company locally by communicating with local social medias, journals and the community in general
• Dealt with employment issues such as interviewing/ hiring potential employees and conducting appraisals and reviews
• Ensured that quality standards and customer service were met, resolve safety and security issues
• Monitored the sales floor regularly, understood forthcoming initiatives and kept up with what local competitors were doing
• Initiated change to improve the business, e.g. revising opening hours to ensure effective competition in the local market