NEW BUSINESS DEVELOPMENT / SALES REPRESENTATIVE Resume Charlotte, NC - Hire IT People

SUMMARY:

Customer centric B2B/B2C Sales Professional with outstanding interpersonal & communication skills, a charismatic personality, self - motivation, integrity and the ability to listen to the voice of the customer all contributing to his constancy in surpassing expectations for leadership and performance.
Strategic Customer DevelopmentIdentifying Incremental Growth Opportunity
Account Relationship ManagementAchieving Trusted Advisor Status
New Product & Program Rollouts Product Marketing & Merchandising
Sales Team & MentoringSalesforce & Go-To Videoconferencing
Order FulfillmentLead Generation
Customer FocusSales Team Incentive Programs
Sales Planning & Forecasting Demonstrated Persuasion & Negotiation Skills

PROFESSIONAL EXPERIENCE:

NEW BUSINESS DEVELOPMENT / SALES REPRESENTATIVE

Confidential, Charlotte, NC

Responsibilities:

TERRITORY SALES MANAGER

Confidential, Shelby, NC

Responsibilities:

Identified and developed niche markets by building superior account relationships and developed two new sales territories that yielded $1.2M within first 18 months.
Created and enforced policies and procedures to ensure my teams achieve the customer service levels set by the organization, resulting in an annual increase of customer satisfaction by >10% per year.
Developed presentations and closing strategies for sales and business development to meet targets and KPI line.
Oversee lead distribution; adjust sales plans and programs accordingly to meet needs for territory lead growth.
Developed behavior-based, pro-active Employee incentive programs through best practices, and online learning, interactive webinars, advanced employee recognition Software as a Service (SaaS), site visits, recurring consultations, communications programs, and thought leadership to customers.
Member of CA Short’s Thought Leaders Team blog for outbound marketing.
Represent company interacting with potential clients at 15 trade shows per year resulting in 20% new business growth per year.

PERSONAL MARKET INSURANCE SALES REPRESENTATIVE

Confidential, Matthews NC

Responsibilities:

Developed vibrant pipeline of long-term sources by compiling lists of qualified prospects and referrals acquired thru efforts working with occupational and special interest groups throughout my territory.
Developed expertise eliciting prospect’s needs, financial situation, extent of present coverage and investments, and their long-term goals by scheduling fact-finding appointments. Additionally, collected information on their risk profile in order to present appropriate solutions in accordance with their needs and financial position.
After obtaining underwriting approval, worked up and executed insurance coverage by completing application for coverage, delivered policies, planned future follow-up visits and evaluations, and provided continuing service by issuing direct deposit forms, processing changes in beneficiary and policy loan applications and checked insurance claims to solidify trust and safeguard reputation
Retained continuous awareness of transactions, sales and terms and kept relative records. When required, provided death and liability loss benefits by delivering policy proceeds and then reassessed ongoing needs.
Updated and kept current in knowledge base by participating in al opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

PGA HEAD GOLF PROFESSIONAL & MARKETING MANAGER

Confidential, Monroe NC

Responsibilities:

Developed and managed >75 innovative golf tournament programs that serviced all customer segments.
Developed and oversaw >300 golf instructions and golfer development programs for all customer segments.
Maintained a close working relationship with the Course Superintendent and the Food and Beverage Manager to help generate additional revenue and increase overall member satisfaction.
Oversaw >$300k in annual purchases for the golf club and ran a profitable merchandise concession consistent with patron demographics and needs.
Supervised physical inventories and the display of merchandise and developed systems to safeguard inventories.
Oversaw and approved all weekly golf staff time sheets, payroll, purchase orders and invoices.