PROFESSIONAL SUMMARY

• Goal oriented servant leader with demonstrated experience in IT infrastructure, IT software engineering, Project management, Internet technologies, e-commerce, Internet telephony, mobile, media streaming, enterprise software, systems integration, product design, planning, developing, DR implementation business continuity, and implementing cutting edge information solutions t address business opportunities and retention t customer-focused success.
• 15 years of experience as a highly successful servant leader with proven track record of building, leading and managing on-shore and Off-shore technology teams and fine-tuning the team for optimum performance
• 15 years of proven experience in IT infrastructure, Software development, Business Intelligence Project Management and takes the ownership, projects, tasks, timeliness, deliverables and drives the team for success
• 15 years of experience in high volume Internet, Intranet and E-Commerce web applications with various technologies .NET, MS Stack, MS Web Technologies, TFS, SQL Server 2012-7 and IIS Servers
• 15 years of experience in strong organizational skills, Vendor management and Negotiations skills
• 15 years of experience in State and Federal Government regulations, RFPs, policy process management, change management and project governance
• Expert with proven track record in designing, implementing and managing Disaster recovery and business continuity for IT organizations. Built DR solution for Numotion and Advanced Behavioral Health
• Expert in promoting team culture, diversity, policies, guidelines, best practices and team performance metrics

TECHNICAL SKILLS

• Programming Language: Visual Studi 2012-08, VB.NET, C .NET, ASP.NET, WEB Services, WCF, Entity Framework, JQUERY, JSON, MVC, TFS, Telerik, Infragistics, SaaS, Visual InterDe 6.0, Visual Basic 6.0, MS Access 2008-97 VBA , Java, C, and COBOL, ASP 3.0, VB Script, Java Script, and HTML5, CSS, Cross-Browser, XML and DHTML, MS-FrontPage 98-03, and Teleforms
• Vide / Imaging Tools: G T Meeting, Web Ex, Microsoft Lync, MS Image Composer, Phot Impact 4.2, Adobe Phot Shop 7.0 and Phot Shop CS
• Project Management Tools/Methodology: MS-PowerPoint, MS-Project 2010, MS-Visi 2010, Waterfall and Agile
• BI/Reporting Tools: Tableau, COGNOS, SSRS, SSAS, SPSS, MS Access 2008-97, Crystal Reports XI-8.5, Excel 2008-97
• Database Systems: SQL Server 2008 - 6.5 , Oracle Database, AS400 VSAM, MS Access 2008-97, MySQL and MIDAS
• Operating Systems: Windows 2008 NT 4.0 Server, Windows 7 Windows 98, MS-DOS and AS/400
• Networking / Device Security: VOIP, TCP/IP, SAN, VPN, CITRIX, DHCP, SMTP, FTP, DNS, E-FAXING/BISCOM, Domain Controllers, IIS, SSL Sophos, Network policies and Device Encryption
• Policies: HIPAA, Meaningful Use, URAC, EDI, ICD9/ICD10, MEDICARE and MEDICAID
• Communication tools: GoToMeeting, Skype, SharePoint and Basecamp

PROFESSIONAL EXPERIENCE

Confidential

US Wide firm specialized in medical equipment and customized wheel chairs

DIRECTOR OF APPLICATION DEVELOPMENT AND BUSINESS INTELLIGENCE

• Leadership: Responsible for creating strategic technology plan, leading global software development team, Software architecture t ensure technology roadmaps are mapped for business and IT, Planning and Managing Hardware Software development activities Agile/Scrum, Waterfall and SDLC , Guiding daily operations, Policy Process management, Release Change management, overseeing project governance, creating strategic plan execution, providing technology leadership on shared services, creating cost effective solutions and drive t success.
• Team Management: Accountable for Building Managing infrastructure team, Architects, Business Analysts, Software Engineers, QA Staffs, Testers, BI Developers, Off-shore teams, Managing Scrum Masters, Managing Projects Task assignments, Software Development, Software Deployment, Setting Team Goals, Setting Metrics Key Areas KPI, Establishing Individual goal motivational plan, Performance Review Salary adjustments, and aligning teams t meet the expectation and business needs with best practices, culture, creativity and innovations
• Budget Management: Managing budget from 3M - 10M for IT organization on the Software development infrastructure areas. Budget includes: Hardware, Vendor Softwares, SOWs, Consultants, Employee salaries and salary adjustments, Bonuses, Other miscellaneous expenses. Responsible for defining, justifying, communicating and seeking approval for projects resources, personnel and budget. Reduced 1.7 million on the first year by outsourcing non-critical IT operations without compromising quality and quantity.
• Infrastructure Management: Responsible for creating infrastructure plan based on the requirements which consists of Real estate, Hardware equipment, quotes, disaster recovery high availability, phone fax systems, document storage hardware and other peripherals, network road-map, user access road-map, network Security and compliance based on the RFP and Government regulations mainly HIPAA
• Responsible for implementing / renovating infrastructure for VENU ecommerce application and Business Intelligence data warehouse t support 5000 users daily in 130 branches/42 states
• Identifying and evaluating vendors for hardware and citrix servers for legacy system t work effectively with newly developed .net ecommerce application
• Periodically reviewing IT compliance with third part Auditing firm and adjusting as needed
• Managing IT Customer Service Technical support, inventory tracking and management
• Software Development: Responsible for managing all legacy applications, ecommerce internet application activities for entire organization including overseeing system architecture, system specification, analysis, design, managing .NET coding Stack/Web , development, testing, training and production support
• Overseeing vendor relations, third party modules integration, third party device integration with in-home built software, Code review and management, delivering multiple product simultaneously, Build, release and support customers applications, stand-by resource for developers, QA and BAs
• Overseen and Delivered VENU 1.0 custom enterprise level application t support 130 branches in 42 states Overseen and Delivered 3 Mobile Softwares such as ATP Mobile Portal, Licensing Portal and Return Authorization with Responsive web design for PC based browsers, iPad, iPhone, and Windows Mobile devices. Overseen the architecture, Design and Implementation of VENU 1.0 n-tier/MS STACK using C , WCF and Entity Framework. The UI Layer was developed with C Widows Application with Telerik, Windows Services was developed using C - Web Services which is hosted on IIS 8 and the Data Access layers was developed using Entity Framework. This application is hosted over 40 Citrix Servers over IIS and SQL 2012 database servers. Lead multi-location product development teams resources up t 100 t develop, support and scale existing applications that are facing extensive growth in complexity as well as usage volume. Responsible for constantly work with business t identifying their need and creating Software Solution t drive the business t success

Leadership: Responsible for creating strategic technology plan, Directing, Hiring, Managing budget 1M-2M , Managing Staffs incl. supervising and leading, coaching-mentoring, performance appraisal, schedule management, allocating resources and tasks, pro-active follow-ups , managing and coordinating multiple resources and priorities in matrix environment and work closely with stakeholders DMHAS, DCF, DSS and Federal Government and customers t assess needs, map client-server, Multi-tier and eBusiness behavioral health solutions and present recommendations t senior management t secure project buy-in. Actively Participated on URAC Accreditation awarded in 2010. A strong servant leader for establishing and promoting IT policies Procedures Project Management/Scrum Master: Collaborated, facilitated, lead and coached 10 Scrum teams responsible for developing dozens of software products and automated tools for major healthcare programs. Successfully developed 10 enterprise software using Scrum Methodology.Responsible for creating, implementing and managing infrastructure for program offices and satellite offices across the State of Connecticut. This includes network, data lines, phone lines, WIFI setup, trainings etc.Infrastructure Management: Responsible for creating infrastructure plan based on RFP requirements which consists of Real estate, Hardware equipment, quotes, disaster recovery high availability, other peripherals, phone fax systems, document storage hardwares, network map, user access information, and network Security and compliance based on the RFP and Government regulations mainly HIPAA

• oIdentifying and evaluating vendors for data lines, hardwares, phone systems, fax system etc.
• oPeriodically reviewing IT compliance with third part Auditing firm and adjusting as needed. Drove the organization t get certified on HIPAA, Meaningful use and URAC accreditations
• oManaging IT Customer Service Technical support, inventory tracking and management