Summary

• 14 Years of experience in IT industry with strong experience in Business Process Management and application development, implementation and support of web based enterprise applications using IBM BPM8.5/7.5 and JAVA on Windows/UNIX platform.
• Expertise in designing and executing various software projects using BPM8.5/7.5, IID, WPS6.2, BPC, BPD, BPEL, SCA, Coaches, Process Portal, WODM, Business Space, Java, Web Services, REST, Websphere, WSRR, Datapower, SOA Governance, JAX-WS, SOAP, WSDL, XSD, J2EE Servlets, JSP, EJB , Struts, MQ, JMS, Spring, OOAD and Design patterns.
• Manage multiple projects simultaneously. Learn and apply new technologies quickly.
• Good exposure in Investment, Corporate Banking Insurance Custodial services, Market Data , Risk Management, Compliance and Trading systems
• Well versed in UNIX/LINUX, SUN Solaris, Win-NT/XP client/server environments and n-tier Internet applications.
• Good exposure to Agile, CMM and RUP quality standards/processes.
• Proficient in understanding functional requirements and translate that into technical requirements
• Expert in troubleshooting problems and having Get-It-Done attitude
• Good analytical and programming skills, good diagnostic ability, ability to go to the core of the problem, capacity to work meeting deadlines and always focused to quality and speed.

SKILLS PROFILE:

BPM Tools IBM BPM8.5, 7.5, WPS6.2, BPD, BPEL, BPC, SCA, Mediation Flow,

Human Task, Coaches, Web Service integration, UCA, Process Portal,

Process Center, Snapshot, Blueworks Live, Business Space

PROFESSIONAL EXPERIENCE:

Confidential

Role: BPM Lead Developer

Environment: BPM8.5/7.5, BPD, BPEL, SCA, BPC, IID, WODM, MQ, Java, JMS, EJB, Spring, Struts MVC , Ibatis, Webservices, REST, JAX-WS, SOAP, JAXB, WSDL, XSD, SoapUI, WSRR, DataPower, Business Space, Adobe LiveCycle, JDBC, DB2, RSA, AIX, WebSphere, Windows XP

Description:

Confidential provides a simplified way to request service transactions in a consistent, easy-to-use manner. Features include guiding the user to the appropriate form based on the policy or contract, and pre-filling client and contract information. Service requests are changes to the Beneficiary on an insurance contract, policy surrender/withdrawal, rebalancing the funds in a variable annuity, creating an application for new business. The requestor has a choice of mailing options, and imaging of outgoing and incoming forms is automated. SRC also provides real-time status updates for each request through a function called Work Manager.

• The Service Request Center is a collection of applications that support the life cycle of a service request.
• Initiate an service request
• Complete an SR capture any necessary information and apply necessary validations
• Route the SR for authorization/approval to the customer, to a DNOS, etc.
• Provide status of the SR to the Field and Home Office, from intiation to completion
• Automatically provides the correct service form for the selected CSS policy/contract.
• Pre-fills existing client policy/contract information found in CSS.
• ISA one time EFT service requests.
• Field Loan service request.
• Variable Annuity asset allocations Investments service request.
• Checks business rules built into the system to ensure accuracy.
• Offers compliance approved cover letters.
• Provides a central location to check the status of service requests online immediately.

Responsibilities:

• Review project requirements and business process models.
• Assist in high-level design of BPMN/IID integration and contributed to the technical architecture of the system.
• Prepared estimations, defined the deliverables and time lines of project.
• Prepared day-to-day work planning, status review, communication and meetings.
• Involved in day-to-day technical investigations, analysis and guidance.
• Involved in designing and implementing STeP R2B work flow system.
• Involved in designing and implementing microflows and long running process for STeP system.
• Involved in designing and implementing mediation flows for POS and annuity STeP service requests.
• Involved in designing and implementing SCA components for POS and Annuity service request forms in SRC system.
• Involved in designing and implementing proxy and fa ade webservice components for STeP work flow system.
• Involved in designing and implementing inbound and outbound webservice integration for process service requests submit and adobe livecycle rendering service.
• Involved in designing and implementing integration services with casetracker case system using SCA MQ bindings.
• Involved in designing and implementing Content Manager subscriber to process ICM publisher events.
• Involved in designing and implementing integration services with IBM content management system using SCA JMS MQ bindings.
• Involved in implemented monitoring models for POS and annuity straight through process business process events.
• Implemented POS Rules web services using WODM for annuities and POS.
• Performed business process model reviews and test plan reviews.
• Performed Unit Testing and Integration Testing.
• Involved in change management activities. Incident, Problem and Change Management.

Confidential

Role : Team Lead/Sr.Developer

Environment: Java, JSP, Struts MVC , JAX-WS, WSDL, SOAP, SoapUI, WSRR, DataPower, AJAX, Javascript, XML, CHECKFREE, Clyde Java frameworks, IBM MQ Series, DB2, RSA, AIX, WebSphere, Windows XP

Description:

Customer Service on the Internet provides policyowners who personally own life, disability or annuity contracts, access to policy information via the Internet.

• CSI allows customers, field and home office,
• View the policy summary and policy details.
• Perform online fund transfers transfer existing balance , change future allocations , automatic portfolio rebalancing and dollar cost averaging for apporiate products.
• View quarterly and annual insurance and investment statements PDFs .
• Ability to pay bills online.
• View/print/download 1099 tax reporting documents.

Responsibilities:

• Did System Analysis that included the high-level design, low-level design, and contributed to the technical architecture of the system.
• Prepared estimations, defined the deliverables and time lines of project.
• Prepared day-to-day work planning, status review, communication and meetings.
• Involved in day-to-day technical investigations, analysis and guidance.
• Worked on enhancements, small/large projects and defects.
• Mentoring programs assist new employees to understand the systems more efficiently.
• Provide client support, technical issue resolution, promptly answer support related email, phone calls and other electronic communications.
• Involved in designing and implementing of APS/Confirms/Remainders/Notices Statements web services system.
• Implemented pay online provide customers with a new online on-demand ACH bill pay option.
• Implemented annuity payout platform Income phase enable the customers of income phase annuity contracts to access contract information, on-line and printable forms of routine service requests, variable income plan daily unit values, transfer existing balance and view annuity income statements.
• Implemented 1099 tax reporting which allow the user to save and/or print individual 1099 tax forms.
• Implemented challenge questions features which would enforce customers to setup their challenge questions.
• Involved in service management activities. Incident, Problem and Change Management.
• Preparing POS monthly, weekly and daily SLA reports, sitecatalyst reports.
• Preparing CCB notes and planned outages for CSI applications.
• Performed code reviews and Test plan reviews.
• Prepared unit test plan and test data for test cases.
• Performed Unit Testing and Integration Testing.

Confidential

Role: Sr.Developer/Team Lead

Environment: Java1.6, Struts MVC , JMS, JSP, JQuery, AJAX, XML, SOAP, JAXB, WSDL, JAX-WS, SoapUI , WSRR, DataPower, JDBC, DB2, RSA, AIX, WebSphere, Windows XP

Description:

Confidential is an easy-to-use tool that lets you see a client's entire Confidential picture in one system and in one report. It gives the field a way to generate a compliant and consolidated report, on-demand, that accurately shows all Northwestern Mutual risk-based and investment products owned by a client, household, trust or organization.

• Provide a single, central 360-degree view of a client's relationship with NM
• Provide the ability to define all relationships a client has with NM e.g. Portfolio
• Include summary and detailed information for all relevant products associated with client or household as defined by the user
• Include client demographic info
• Present Financial Representatives with client sales opportunities
• Respect Joint Work relationships on contracts and has easy access to servicing details
• Streamline/embed legal and compliance
• Include a printed version of report for client interaction

Responsibilities:

• Did System Analysis that included the high-level design, low-level design, and contributed to the technical architecture of the system.
• Prepared estimations, defined the deliverables and time lines of project.
• Prepared day-to-day work planning, status review, communication and meetings.
• Involved in day-to-day technical investigations, analysis and guidance.
• Involved in designing and implementing of report web services system.
• Involved in designing and implementing of APB/TC alerts.
• Involved in designing and implementing of Portfolio deferred income annuity project.
• Involved in designing and implementing of Investments and Holding web services.
• Involved in designing and implementing of Investment Performance web services.
• Involved in designing and implementing of Payment History and Loan History web services.
• Involved in change management activities. Incident, Problem and Change Management.
• Performed code reviews and Test plan reviews.
• Performed Unit Testing and Integration Testing.

Confidential

Role : Team Lead/Sr.Developer

Environment: Java1.6, Spring, Ibatis, Struts MVC , JMS, JSP, JQuery, AJAX, XML, Clyde Java frameworks, IBM MQ Series, JDBC, DB2, RSA, AIX, WebSphere, Windows XP

Description:

Lead Management used to track leads coming from the Internet, HO-Initiated Campaigns, Field Campaigns, Field Websites, APB forms, Term Conversion forms and Newsletters.

• Captures and stores leads and associated data from multiple sources
• Distributes to single or multiple audiences based on defined business rules.
• Processes the leads through its states.
• Manages the lead status.
• Has functionality / ability to allow for modification of rules based on a campaign or effort.
• Allows for access to stored/captured data for managing of leads and reporting needs
• Capability to retain and process necessary information/data for the fulfillment of a premium item based on campaign and program. This information/data might be processed/forwarded to a third-party partner.
• Has the functionality to feed data to a field client management system.

Responsibilities:

• Did System Analysis that included the high-level design, low-level design, and contributed to the technical architecture of the system.
• Prepared estimations, defined the deliverables and time lines of project.
• Prepared day-to-day work planning, status review, communication and meetings.
• Involved in day-to-day technical investigations, analysis and guidance.
• Involved in change management activities. Incident, Problem and Change Management.
• Involved in designing and implementing lead processing and acceptance system.
• Involved in designing and implementing delinquent update and process.
• Performed code reviews and Test plan reviews.
• Performed Unit Testing and Integration Testing.
• Performed build and deployment of a system to test stage environment.

Confidential

Role : Sr.Developer

Environment: Java, JSP, Struts MVC , EJB, Javascript, XML, JDBC, Clyde Java frameworks, JMS, IBM MQ Series, DB2, RSA, Rapid SQL, Ultraseek, TeamSite Interwoven , OpenDeploy Interwoven , WebSphere, Windows XP

Description:

• Confidential initiative develops and supports the majority of Northwestern Mutual's Customer Facing Internet applications which are listed below
• This is the company's main Internet web site representing Northwestern Mutual and the Northwestern Mutual Financial Network NMFN and some of its partners. This application also includes over 5,000 web sites which include Managing Directors, Managing Partners and Field Representative sites which are also known as the Field Web Sites.
• This application provides Managing Directors, Managing Partners and field representatives with the ability to create and modify their own web sites through the Intranet and the Internet. Internet Marketing and Marketing Materials Review Compliance use this application extensively in the Home Office and are part of the work flow to publish sites that are using customized content outside of the approved options.
• and captured by the POS Case Management System Siebel . From there, the forms are automatically routed to the appropriate service provider
• The dashboard is used as an administrative tool to manage and track requests coming from the NMFN Web site. The corporate recruiting staff may view status and online recruiting metrics
• This is the company's Internet web site representing Northwestern Mutual's selection process for recruiting candidates in a career of a financial representative.
• The Field Data Service creates the data feeds that provides vendors with current financial representative data. Vendors like Unit Marketing, Colorlnk, Johnson and Quinn, Emerald, PII, TMX
• Term Conversion and APB Letters are sent to insured's to advise them of important dates in their policy's life cycle.
• Additional Purchase Benefit APB is a benefit on a contract by which the insured has the right to purchase an additional permanent policy on several specified purchase dates without evidence of insurability. An insured is notified about the APB exercise option through a letter called APB Letter.
• FR's are notified that these letters were sent via a PDF that is sent to FR email addresses. FOP Formatting Object Processor is a component that is used to create the PDF and attach it to an email.
• his application allows home office users to verify the information submitted through the NMIS Online Access Sign-up Form.

Responsibilities:

• Did System Analysis that included the high-level design, low-level design, and contributed to the technical architecture of the system.
• Prepared estimations, defined the deliverables and time lines of project.
• Worked on defects, enhancements and small/large projects.
• Involved in support activities. Incident Problem Management.
• Mentoring programs assist new employees to understand the systems more efficiently.
• Provide client support, technical issue resolution, promptly answer support related email, phone calls and other electronic communications.
• Performed troubleshooting for IADS applications.
• Prepared aprimo weekly/monthly, Watch fire and HBX reports.
• Preparing CCB notes and planned outages for IADS applications.
• Performed code reviews and Test plan reviews.
• Prepared unit test plan and test data for test cases.
• Performed Unit Testing and Integration Testing.
• Performed build and deployment of a system to test stage environment.

Role : Sr.Developer

Environment: Java, JSP, Struts MVC , EJB, Javascript, XML, JDBC, Clyde Java frameworks, JMS, MQ Series, DB2, RAD, Rapid SQL, PVCS, VISIO 2002, WebSphere, Windows XP

Description Confidential is an automated trade supervision tool that allows the Director of Network Office Supervision Confidential to evidence a daily review of all security trades. This includes trades in NMIS accounts as well as accounts held directly at the fund company Direct to Fund-DTF .

• Monitor trades on a daily basis and evidence that review.
• The SMART system also allows the DNOS to:
• Monitor accounts on a periodic basis and evidence that review.
• Monitor possible anti money laundering issues on a daily basis and evidence that review.
• Access a daily trade blotter of all trades based on a specific set of user defined filters.
• Generate a supervisory report FR Annual Review to assist them in their annual discussions with each Financial Representative.
• Monitor Advisory products Signature Choice Signature Portfolio on a daily basis and evidence that review.
• SMART also contains a number of informational reports that can be used to supplement the daily trade review process.

Responsibilities:

• Did System Analysis that included the high-level design, low-level design, and contributed to the technical architecture of the system.
• Implemented Trade and TradeBlotter summary screens.
• Implemented EOR Evidence of Review functionality to Trade and TradeBlotter.
• Implemented Trade AML reports in PDF.
• Implemented AML admin screens.
• Implemented scheduling functionality for Reports using JMS and MDB's.
• Implemented Factory, ValueObjects, DAO, Singleton various JAVA Design patterns.
• Implemented the front end using JSP and JavaScript.
• Performed code reviews and Test plan reviews.
• Prepared unit test plan and test data for test cases.
• Performed Unit Testing and Integration Testing.
• Performed build and deployment of a system to test stage environment.
• Involved in support activities. Incident Problem Management.