PROFESSIONAL EXPERIENCE:

Confidential

IT Program Manager

Responsibilities:

• Coordinated input across multiple business and technical SOR groups - ADCP, CP, AP/ERL, MOC/MOCI, ISS Etc.
• Managed projects limited in scope to LOB products, processes or functions although some may have cross-functional or inter-departmental implications.
• Served as secondary contact to senior department managers for critical change initiatives and provides assistance to staff.
• Partnered with the business to develop and transition plans, including ongoing success measures, to sustain the change. Accountable for initiatives limited in scope to department products, processes or functions although some may have cross-functional or inter-departmental implications. Accountable for analyzing present-state, developing alternative future-state approaches and facilitating implementation.
• Planned, organized, monitored and controlled projects using appropriate tools and techniques to ensure efficient and effective project completion. Developed and socialized potential risk mitigation strategies. Effectively communicated with managers, peers and business partners on deliverables, timelines and support needed. Partnered with the business to develop and transition plans, including ongoing success measures, to sustain the change. Responsible for Clarity and PCM updates and project documents.
• As Program Manager of the Wholesale Credit Program Management team was responsible for mid-sized to large Wholesale Credit Transformation (WCT) projects. WCT is a portfolio of technology initiatives (approx. $100MM portfolio in 2017) that will simplify the credit experience for our commercial and corporate clients, and the employees who serve them. Provided significant exposure to commercial lending, one of the core businesses of the bank, and is part of an innovative and transformational effort that will redefine how we deliver credit for years to come. The Project Manager will work closely with multiple teams in Global Banking & Markets and Global Technology & Operations and will be visible to senior leaders through frequent presentations and interactions.
• As Program Manager lead one or more mid-sized to large technology projects. Projects included new lending platforms, regulatory-based system updates and enhancements to existing credit applications. The initial focus will be on a new end-to-end underwriting, fulfillment and monitoring platform for commercial lending.
• Partnered with business, operations, technology and architecture teams to ensure change objectives are executed on time and on budget
• Leveraged leadership and communication skills to a cross-section of partners to manage critical conversations, drive accountability and facilitate core business decisions for the project
• Provided strategic thought leadership (sight of big picture) along with tactical expert-level hard skills to navigate aggressive project milestones and highly dynamic environments
• Liaison with vendors to communicate requirements and ensure milestones are me
• Managed project plan and budget; develops project deliverables
• Tracked and managed project issues and risks
• Facilitated meetings and provides status reporting
• Ensured adoption of change by clients and employees
• Gained Proficiency with Confidential or industry-standard project management systems (e.g., PPRT, PCM, PMT)
• Gained Experience with multiple project management methodologies (e.g., Agile, Waterfall, Six Sigma)
• Directed, organized, and lead development activities
• Managed resources and development task deliverables
• Presented recommendations to executive level audience
• Identified and managed risk, followed up issues to successful resolution
• Worked closely with E2E Cross functional teams and successfully delivering on development activities
• Worked closely with architecture and participate in solution design discussions
• Assessed and cultivated long-term strategic goals for Wholesale Credit technology team in conjunction with end users and other stakeholders
• Influenced enterprise data management standards and ensured strong adherence to ensure non-functional requirements are met
• Organized defining and reviewing requirements and use cases for the application
• Used the business process requirements to drive out application requirements and metrics
• Validated the design with the stakeholders to ensure that the design satisfies the requirements
• Worked with the Data Architect and act as semantic architect to ensure solutions meet the functional and performance requirements
• Gained Knowledge of many different life cycle development methodologies
• Gained Exposure with big data platform (Hadoop) and tool sets
• Gained Ability to work collaboratively with offshore/onshore development teams and to provide guidance to ensure quality deliverables
• Ensured and managed all technical project documentation is completed and maintained
• Maintained and enhanced physical, semantic and presentation models
• Performed impact analysis on functional and semantic designs to ensure solution meets performance requirements
• Lead the business requirement documentation and analysis for specific projects
• Maintained project materials and production documentation such as work plans, business requirements, issues, risk inventories as well as presentation materials
• Updated Share Point site & Discovery Site with required documentation as well as grant access
• Supported current efforts by responding to project and documentation questions from Process Owners, RSBA management, IAS PMO, and IT PMs
• Proactively driven integration and collaboration across key business partners and technology stakeholders to procure required information/deliverables
• Contributed to programs/projects specific to corporate change initiatives that have significant impact on how the company does business, provided a product or service, or executed a function. Assessed the adoption risk associated with the change effort. Identified, developed and executed strategies and supporting tactics to engage and influence all stakeholders to make needed behavioral changes. Partners with the business to develop and transition plans, including ongoing success measures, to sustain the change. Responsible for tracking project milestones while developing, maintaining and reporting on an overall integrated delivery plan. Gained Experience with BAC Change and Project Management tools and processes. Was Responsible for Clarity and PCM updates and project documents. Effectively communicated with managers, peers and business partners on deliverables, timelines and support needed from them. Used all my Strong project management skills, including the ability to prioritize work and meet deadlines.
• Gained a Good Understanding of Base vs. Initiative Financials
• Gained Understanding of PCM
• Gained Understanding of technology cost allocations
• Gained Understanding of enterprise change management practices and procedures
• Was Responsible for technology projects, risk-reduction processes with cross-functional or inter-departmental implications.
• Gained experience in financial services and with proven expertise in managing large complex Teradata projects
• GainedExperience with SQL coding
• GainedExperience with Utilities and DBA and Developer tools available for the Teradata System
• HelpedSupport Teradata software upgrade installations and new feature testing and adoption & Benchmarking on new technologies or features
• GainedDatabase development experience, including Data Architect experience working with 'Big Data' technologies such as Hadoop, ETL tools, and large datasets
• Gained Strong knowledge in Banking and Financial domain and performed Data analyst/Subject Matter Expert role in various Data warehousing Projects.
• Served as primary contact to senior department managers for critical change initiatives.
• Was Responsible for analyzing present-state, developing alternative future-state approaches and facilitating implementation.
• Was Responsible for clearly defined responsibilities and accountabilities for key project roles.
• Worked on Assesses the adoption risk associated with the change effort.
• Worked on Communicate risks and rewards associated with decisions and actions to stakeholders in business-oriented terms and ensure all controls are in place to sustain risk mitigation.
• Identified, developed and executed strategies and supporting tactics to engage and influence all stakeholders to make needed behavioral changes.
• Created a clear, coherent approach to guide effective program/initiative setup, execution and control.
• Lead the Adoption & Sustainment of Change.
• Identified and mad recommendations regarding work that will potentially precede, be delayed or stopped when environment changes occur.
• Managed project(s) with varying levels of complexity and/or may have broad scale accountability for the processes that support initiatives
• Held Accountability and oversight of the end to end project core processes within a business unit or LOB or across multiple business units or LOBs
• Ensured that end results are of the highest caliber with a clearly articulated scope and quantifiable business benefit
• Worked Rigorously to manage scope to ensure agreed/approved/appropriate value is delivered and commitments are achieved within time, cost, and quality parameters
• Directly managed all aspects of the project life cycleand works with matrix partners to oversee all phases of the project
• Partnered closely with technology partners to deliver technology project elements
• Drove the development of business requirements to satisfy business case objectives, customer and employee impact assessments, and communications
• Developed the integrated project plan, resource plan, contingency plan, and related project management artifacts
• Planned, organized, and monitored project performance using appropriate program management tools and techniques in alignment with corporate change and project management framework
• Represented the project in various project governance and inter-department forums
• Defined and tracked project milestones while developing, maintaining, and reporting on an overall integrated delivery plan
• Validated financial forecasts and provides on-going reconciliation of resources and other related project expenditures
• WasResponsible for learning/using the bank program project reporting tools to track project status and progress updates and project deliverables

Confidential

Senior Program Manager

Responsibilities:

• Coordinated input across multiple business and technical groups
• Lead the business requirement documentation and analysis for specific projects
• Maintained project materials and production documentation such as work plans, business requirements, issues, risk inventories as well as presentation materials
• Updated Share Point site with required documentation as well as grant access
• Supported current efforts by responding to project and documentation questions from Process Owners, RSBA management, IAS PMO, and IT PMs
• Proactively driven integration and collaboration across key business partners and technology stakeholders to procure required information/deliverables
• Participated in the strategy development of current suite of tools as well as future development
• Provided Clearer transparency of the efforts aligned to 2016 broker dealer goals
• Gave Distinct operating effectiveness of the projects within the broker dealer organization
• Instrumental in Smooth and seamless program reporting to Confidential executive management
• Ensured risks and issues are addressed, and leadership is able to provide direction and support
• Provided for stronger change control process over the time and action plan
• Optimized existing program and project execution processes to achieve the desired business outcomes
• Avoided duplication of effort, resources and time by leveraging enterprise and industry capabilities and technology where synergies exist
• Integrated traceable program management practices (or leverage automation where possible) across all the process areas (move from silo to integrated model) for program/project execution
• Improved operational efficiencies through seamless integration of program management practices which will increase execution and shorten response time leading to an ability to track individual project’s progress and monitor risks/issues
• Supported transition and future state of the broker dealer organization while creating a consistent and standard program/project execution platform
• Created the ability for execution participants to provide feedback and address key execution challenges more quickly in a controlled environment
• Worked on The Control Tower framework is designed to provide a centralized command and control structure across a complex program structure. The use of this structure is to provide for consistency and thoroughness in implementing programs and projects.
• Worked on The key principles of the Control Tower Initiative
• Served as a focal point for gathering and disseminating information
• Managed scope, timelines, and resources
• Addressed prioritization of key programs/projects/activities
• Ensured continuity of deliverables
• Established traceability and improving identification of dependencies
• Coordinated parallel efforts across stakeholders
• Oversight and Governance - The governance framework designed to escalate and prioritize regulatory and operational enhancements, remediation activities, and to closely monitor project execution and costs. This includes completing the implementation of the TC Services 1st Line Supervisory Oversight Target Operating Model efforts, and transition to BAU.
• Business Process Improvements - Deep dive assessments of processes and data to identify gaps, risks, and potential issues within TC Services or across the supporting business functions.
• Process Assessments - Initiatives designed to address identified risks and gaps. The process improvement initiatives also include the implementation of new tools and automation to enhance the organization’s oversight processes (e.g., RegEd tool implementation, both tactical and strategic enhancements for output management), as well as the alignment of written policies and procedures to regulatory rules.
• Supported the Broker Dealer Enhancements work stream management planning and execution process. Supported identification and management of project and program dependencies, issues and risks. Ensured timely program/project status reporting and updates. Coordinated with business work stream leads and IT on the BD program planning and budgeting process. Provided experienced program management support for the execution of the Broker Dealer Enhancements project deliverables.
• Identified potential operational and regulatory risks within core processes and enhancement opportunities / recommendations for remediation
• Identified and document gaps, key risks and enhancement opportunities
• Developed a high level remediation roadmap and integrate with any in-flight initiatives
• Overseen Metrics and Reporting Work - Enhanced and created a more efficient regulatory mailings reporting and dashboard method
• Addressed a proper classification of licensed and non-licensed Confidential associated in the broker dealer and to improve reporting for registration and licensing (R&L) requirements for employees in the TC Services organization, technology and process enhancements need to be developed to provide management with the ability to effectively administer R&L policies and procedures.
• Overseen Email Surveillance Initiative - Ensured timely review of emails by supervisory principals for all associated persons across the Confidential Broker Dealer (TC Services) organization and monitor the timeliness of those reviews by developing reporting for management and notifications for reviewers
• Overseen Forensic Review and Remediation Initiative - Supported remediation activities related to gaps identified as part of the forensic assessment for trade confirms (Pension and TC Life)
• Worked on Policies & Procedures Initiative - Overseen and administered Policy & Procedure program for the Broker Dealer. Tracked WSP inventory and CODE maintenance. Provided CODE and to Business community. Liaised with Second Line on New Law Tracking and Gap Analysis.
• Overseen - Coordinated the design, delivery and monitoring of legal and regulatory provided to business and BD enterprise.
• Improved the current archiving and retrieval process for Broker/Dealer books and records so that it is more effective and efficient in the future while maintaining compliance with SEC rules 17a3 & 17a4.

Confidential

IT Project Manager & TPM

Responsibilities:

• Managed projects limited in scope to LOB products, processes or functions with some having cross-functional or inter-departmental implications.
• Served as secondary contact to senior department managers for critical change initiatives and provided assistance to staff.
• Partnered with the business to develop and transition plans, including ongoing success measures, to sustain the change.
• Held Accountable for initiatives limited in scope to department products, processes or functions some having cross-functional or inter-departmental implications.
• Held Accountable for analyzing present-state, developing alternative future-state approaches and facilitating implementation.
• Planed, organized, monitored and controlled projects using appropriate tools and techniques to ensure efficient and effective project completion.
• Developed and socialized potential risk mitigation strategies.
• Effectively communicated with managers, peers and business partners on deliverables, timelines and support needed.
• Partnered with the business to develop and transition plans, including ongoing success measures, to sustain the change.
• Held Responsible for Clarity and PCM updates and project documents.
• Performed Strong project management skills, including the ability to prioritize work and to meet deadlines.
• Typically ran entire project management office & support staff.
• Demonstrated Strong relationship, verbal and written communication, teambuilding, and influencing skills
• Held Technology Project Management role on all day to day BAU duties for the entire LOB
• Demonstrated Strong experience in Agile and other project methodologiesin execution of all projects
• Showed Analytical experience ability to interpret business requirements into technical solutions, issue resolution, risk mitigation and avoidance
• Showed that Experienced in implementing concurrent technology projects on-time and on-budget
• Performed Skilled experience with Microsoft Office and Microsoft Project
• Attained lots of Knowledge of core banking functions, processes and operations
• Performed and proved the Ability to triage lower environment and production issues
• Worked on Improving Traceability, Integrity and Timeliness for CCAR reporting, by introducing automation and ushering in enhanced controls like automated processes, change control, version management, data warehousing, basic data quality checks (data type, validate against lookups, data length etc).
• Managed the Design and development of a set of four CCAR reports, based on data sourced from SDAR
• Helped with Automation of data flows from defined SOR’s (Systems of records) to a ‘CCAR Analytical Database’ and subsequently to the SDAR Reporting Data Store to enable reporting capabilities
• Worked on the Enhancement in SDAR Reporting Data Store
• Spearheaded the Addition of an intermediate database, that is ‘CCAR Analytical Database’, for housing input to and output data from the ‘R’ Calculation Engine and ‘SAS’ Analytics Engine.

Confidential

Product/Program/Project Manager, Business Owner and Business Systems Manager

Responsibilities:

• Lead projects and managing cross-departmental activities
• Prioritized OCC Consent Order project initiatives and working with users on scope and delivery
• Conducted business and systems analysis
• Created and delivered presentations on project goals and plans
• Utilized the latest in PMO processes and technologies
• Making sure needs/requirements of LOB's are satisfied
• Assisted in determining which LOB's are targeted as participants in proof of concept and where and how vendor products will be addressed
• Write up results of POC into management report based on information provided by engineers
• Managed vendor relationships and edit content for consistency, voice, style, and tone.
• Full-cycle project engagement - from ideation through User Acceptance Testing and Scorecard.
• Overseen content production, review, and approval for multiple, complex work streams simultaneously.
• Established project timeline and deliverables while coordinating new product development.
• Used MS Project, SharePoint, Document Manage, Image Viewing etc. tools.
• Subject Matter Expertise around complex Wholesale loan Management products and customer software compatibility with project management accuracy to meet or exceed customer expectations.
• Leadership initiative to include Confidential teams to engage in best practice and offer safe environment to express past, current, future environment with focus on Implementation of products and services within expected guidelines.
• Managed product development initiatives for Wholesale Loan banking customers
• Led large cross-functional project teams to manage online risk and generate revenue
• Partnered with managers in the coordination, monitoring, and completion and reporting of various projects according to business specifications to achieve targeted objectives.
• Provided innovative technology solutions to address challenges encountered by lines of business, leverage technological infrastructure, maximize productivity and advance the firm’s competitive advantage throughout the Enterprise
• Project analysis, scope definition, requirement gathering, feasibility metrics, timeline projection, alternative identification, research and recommendation
• Completed business and systems analysis as related to project scope
• Created and delivered presentations on project goals and plans, track project status/results and ensure project tasks are completed according to established timelines
• Interface with internal/external resources to ensure client satisfaction and project completion
• Managed all Wachovia/ Confidential Merger Integration projects for Wholesale Loan Management applications and supporting data center infrastructure.
• Worked with all Channels of Wholesale Loan Group to obtain business requirements for legacy to target account structure and functional analysis.
• Accountable for Merger and Integration work efforts for Wholesale Loan Management applications work stream which includes: reviewing and obtaining business requirements, development, scheduling, Testing and Implementation
• Exercised Enterprise PMO processes in the Operations Technology Project Management group as it pertains to merger and integration for project management tools, Change Management Requests (CRM), PMO team structure, and Integration to (Planview, IQN, STAMP, CREST, Microsoft Project Plan, and SharePoint)
• Accountable for issues/risks identification, and all project status and leadership communications to direct reports to Operations Technology CIO
• Worked Extensively in EIW - TERADATA Environment on its automation and implemented its Fast Load App for Reporting & Analytics.

Confidential

Sr.Program/Project Manager/Sr.Change Manager

Responsibilities:

• Serve as a Global Liaison Lead between the business community and the IT organization in order to provide technical solutions to meet user needs.
• Global Implementation Lead for the Enterprise Wide Reconcilement Platform (EWRP) Project.
• Coordinator of the EWRP Project with Total Ten LOB’s namely - Global Internal Recon Control(GIRC), Global Credit Ops(GCO), Global Trust Ops(GTO), Customer Transactions Services, Canada Card Services, Europe Card Services, Home Loan and Insurance(HL&I), GWIM Investment Advisors, GWIM US Trust Cash Recon and GMOT.
• Drafted a Multi-Generational Migration Approach for Frontier Platform to support SAP.
• Migration the 500,000+ accounts using legacy reconciliation products such as Recon plus Windows and Vector Recon to a Recon plus Frontier installation based upon the Global Markets Technology model. Global Markets Technology has 600 Frontier licenses (55% of BAC’s Licenses) and the technical expertise required to deliver an enterprise-wide solution.
• Worked through Supply Chain Management to establish an enterprise license structure for the Frontier tool and renegotiate the yearly maintenance fees to take advantage of our scale.
• Coordinated with the groups not using Frontier and build a Multi- Generational Plan that will schedule migrations based on each LOB’s number of accounts and other risk/scheduling factors.
• Requested and received funding from Finance Investment Council (FIC) to perform a Define phase of work to more accurately scope out the work effort, schedule, and costs.
• Eliminated vendor support & Windows 7 upgrade issues for LOBs using FiServ ReconPlus Windows
• Preserved the controls & strengths of key processes
• Delivered benefits to the organization through leveraging FiServ Licensing Contract, standardization technical infrastructure and process optimization
• Established a flexible foundation to deliver future improvements and position us to convert to the FSR/SAP General Ledger
• Converting reconciliation systems to a standard platform and reduces the number of recon tools/processes
• Used MS Project, SharePoint, Document Manage, Image Viewing etc. tools.
• Improving scalability (i.e., System Access, Source System Interfaces, Trade, Transaction & Automated Matching Volume)
• Improving exception item research & reporting, while adhering to regulatory issues (i.e. bank/government regulatory compliance) and being in compliance with Sarbanes-Oxley
• Automating data acquisition and metric reporting to facilitate process improvement
• Improving product quality & delivery (i.e., Standardized & Consistent Reporting process)
• Increasing operational efficiency (i.e., standardization, reduction in reconcilement redundancy & manual operations)
• Providing capacity and flexibly to in corporate volume growth and other line of business accounts
• Potentially reducing capital reserves held on the balance sheet by improved exception item research capabilities and reduction in outstanding exception items
• Decreasing support costs associated with multiple reconcilement platforms
• Serve as the central coordination point to drive the priorities and initiatives across Integrated Channels Marketing and Formalize and communicate business operating routines across Digital Marketing and Drive improved routines and outputs for performance summary reporting, executive dashboards, etc. and help Mature the Business Operations function from business management routines to long term strategy and Develop strategy and roadmap to engage and educate key business partners and to Identify and implement best practices for work processes, productivity improvements, efficiency gains, etc. across the organization (e.g. governance) and Execute key programs in support of Associate Engagement that drive incremental improvement in Associate Satisfaction
• Overseen, developed and managed project plansthatmanage details while staying focused on overall business results. Served as a liaison with stakeholders and senior leaders. Summarized project status and issues clearly for stakeholders at all levels in the organization; assesses execution risk. Analyzed present-state and developed alternative future-state approaches, implementation and adoption plans. Actively managed the execution of project activities and Facilitated problem resolution and innovative solutions/processes while Understanding business requirements and ensured they translated to creative solutions. Negotiated with partners to develop feasible plans and maintain customer satisfaction. Identified and escalated issues effectively. Lead financial planning activities and prioritizes work efforts. Helped implement the projects and achieve a stable target environment to produce intended business results.

Confidential, Matthews, N.C

SAP Oracle E-Business Suite & Teradata Project Manager

Responsibilities:

• Served as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.
• Participated as an expertise in the business unit(s) they support, as well as, an understanding of the IT organization’s systems and capabilities.
• Analyzed business partner’s operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
• Assisted in the business process redesign and documentation as needed for new technology.
• Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications.
• Created and executed test plans
• Educated the IT organization on the direction of the business.
• Negotiated agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.
• Provided an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge.
• Assisted with creation of project plans and proposals
• Interviewing Skills (business users)
• Issue/Problem Resolution.
• Time Management/Multi - Tasking.
• Used MS Project, SharePoint, Document Manage, Image Viewing etc. tools.
• Develop and communicate the overall data warehouse design strategy for Family Dollar
• Formulate and enforce the solution architecture standards and definitions for information/data design for BI
• Promote data structure reusability to reduce redundancy across business intelligence and data warehouse initiatives
• Manage the data model for the Enterprise Data Warehouse of Family Dollar
• Liaise with Solution Architects, Enterprise Architects, other IT Team Members and business people on matters of enterprise data architecture
• Work in close cooperation with Solution Architecture and Solution Delivery teams on all related project delivery work, and to ensure models, designs, and development of work products meets the business requirements
• Provide on-going architectural guidance by recommending and leading the evaluation of new business intelligence and data warehouse tools and technologies
• Implemented and Documented Good understanding of relational database management systems like Oracle, Teradata, DB2, SQL Server and worked on Data Integration using Informatica for the Extraction transformation and loading of data from various database source systems.

Confidential

Project Manager

Responsibilities:

• Deliver innovative business consulting, business process design, systems integration, and application design and management to leasing commercial and public sector organizations by using SDP - 21 Version, Six Sigma, 6M, Black Belt and CMMI Methodologies in Clarity
• Work as part of a project team delivering high quality ERP solutions within multiple industry sectors
• Configure and implement PeopleSoft, SAP FICO ERP applications as part of the delivery team
• Clear understanding of Finance Business Processes and often recognized as functional SME expert by clients
• In depth knowledge of development approaches (operational data store) and data warehouse
• Work as a solution lead for the design and implementation for data warehouse projects and solutions
• In corporate Master Data management strategies and implementations in client engagements
• Deliver resolution to unstructured data and content management strategies and solutions
• Consult on business issues and the PeopleSoft, SAP FICO modules to deliver lasting value to clients as part of engagements
• Consistently work with minimal supervision to produce consulting work products in all phases of ERP deliveries
• Continuously develop and sustain positive working relationships with client management and staff during engagements
• Apply industry standard methods and tools as appropriate to the client’s needs
• Demonstrate advanced core consulting skills, ERP module expertise, data warehouse modeling and business knowledge to support delivery to clients
• Coach other consulting and delivery staff, contributing to their
• Collaborated with sponsors and users in creating a robust set of business requirements as a basis to estimate and enhance system functionality
• Liaison between the business side of an enterprise and the information technology department and external service providers
• Review, analyze, and evaluate business system and user needs following standard documented procedures
• Work closely with technical staff in the analysis, design, and implementation of systems
• Participate in quality assurance and testing processes to ensure applications correctly support business processes and preserve data quality
• Participate in application deployments and
• Create and review project deliverables to include business requirements, use cases, business process flows and UAT test plans
• Communicate with stakeholders and clients and as the primary point of contact within the IT department
• Manage a project to restructure the Commercial Lending and Credit workflow, modernizing the processes and steps for loans and credits
• Implemented a new upgrade of Moody’s Risk Analyst for the Commercial and Lending group
• Led upgrades and new service implementations for several systems within the bank
• Managed Project Tasks and Resources to meet rigid deadlines, assert flexibility in the plan as needed, and work with multiple personalities to support multiple initiative requests and demands to ensure that project goals, objectives, budget and timelines were met
• Managed 3rd party vendors and coordinating projects for offshore developers as well as day to day management of all projects and work
• Project Management Methodologies used included SDLC, PMI, PMBOK (Project Management Book of Knowledge, RAD, and Six Sigma
• Manage the General Bank Group (Retail) Process Improvement Initiative using Six Sigma to save Budget through cost saving initiatives
• Responsible for creating daily, weekly, and monthly status reports, the creation of team sites, updates and meetings with team members on various cost saving initiatives
• Utilized Six Sigma and Lean methodologies to implement continuous improvement projects and standardized processes across several lines of business
• Led virtual and matrixed teams, setting up and development programs
• Used MS Project, SharePoint, Document Manage, Image Viewing etc. tools.
• Standardized documentation and communication processes across lines of business
• Responsible for the comprehensive management of IT and business partner projects across many levels of a large financial enterprise
• Developed and maintained strong relationships at various levels in the organization
• Project Manager for the new Legal Case Management and Billing system, by managing Project Tasks and Resources to meet rigid deadlines, assert flexibility in the plan as needed, and work with multiple personalities to support multiple initiative requests and demands
• Presented complex ideas and solutions to executive level leaders and influenced outcome
• Made decisions to the appropriate communications tools, taking into consideration both content and audience to deliver project focus, progress, and deliverables in a timely manner
• Ensured project was on time and on budget using multiple project management disciplines to include PMI (Project Manager Institute, RAD (Rapid Application Development), and Six Sigma
• Managed multiple 3rd party vendors, as well as the internal Network Computing group to build, test, and rollout severs to support the new Billing and Case management software systems
• Effectively led diverse project teams with various cultural backgrounds and project methodologies including Six Sigma, SSCP, SPI, and CMM
• Developed and implemented several new processes including the Business Requirements Document Review Process, the Design Impact Assessment process, the High and Low Level Design documentation process, Banking Center Referral Process, coached 12 projects to, and assisted in the delivery of several Process Excellence Initiatives
• Acted as Liaison both as a Six Sigma Black Belt Coach, as well as a Senior Change Manager on various projects to include, Process Excellence Initiatives, Problem Management Process rollout and reporting, Design Engineering Center Management by Fact initiative, Small Enhancements High Level Design initiative, DMAIC Speed initiative, and the Design Engineering Center Project Tracking system Project
• Responsible for interfacing with all Lines of Business to ensure that these projects met their requested deliverables and Business Needs; the interfaces included Senior Leadership, as well as VP / AVP and processor positions within those Lines of Business; successfully managed, coached and led medium - large scale projects across a matrix
• Tools used in this role included Microsoft Office, Visio 2000, MS Project, MS Access, MS PowerPoint, Data Warehouse Techniques (SQL, Access, Oracle); User Interface Design and Implementation (Using Web, Database, HTML, and additional); Facilitation Skills, Presentations and Report-Out to Senior Leaders on project status, Team Building Techniques, problem resolution, Six Sigma Tool set, Statistical Process Control, and Change Acceleration Process
• Project Management Methodologies used included Six Sigma, RAD (Rapid Application Development), PMI Practices, PMBOK (Project Management Book of Knowledge) and Capability Maturity Model
• Compliant with Sarbanes-Oxley and COBIT policies
• PMO skills in Teradata RDBMS, initial Teradata DBMS environment setup, development and production DBA support, use of FASTLOAD, MULTILOAD, and Teradata SQL and BTEQ Teradata utilities.

Confidential

Project Manager

Responsibilities:

• Worked on all Global HR & Finance Modules Implementation projects by using SDP - 21 Version, Six Sigma, 6M, Black Belt and CMMI Methodologies in Clarity
• Confidential Transition Team Member reporting directly to SVP
• Global HR/Finance Integration Lead for all the Enterprise Wide Projects
• Global Human Resources Technology Team Lead & Functional Lead
• Project manager for software development; Enterprise Applications Owner for System Wide Software Solutions
• Enterprise Technology & Delivery Manager for Global Operations
• SAP Finance Services Roadmap (FSR) Project Team Lead/ Liaison
• Build Payroll &Finance GL Business Requirement & High/Low Level Document
• International Global Human Resources and Finance Integration Lead
• Performed Oracle, People Soft HR & Finance Conversion to SAP
• Worked on All the HR, Payroll & Finance Inbound and Outbound Interfaces
• Worked on System Wide Company Codes, Cost Centers & Chart of Accounts
• Worked on Legacy Data Conversion to Multiple Company/Cost Center Structures
• Worked on Data Conversion and Data Distribution between Multiple Applications
• Performed Mapping of GL & Payroll Posting to Multiple Third Party Vendors
• Processed, Translated and Routed Applications to the Correct GL and COA
• Performed Analysis and Remediation of existing GL Mapping to support system
• Performed Analysis and Remediation for Reconciliation Process & Reverse Map
• Created new Mappings to support the system conversions with initial priorities
• Created feed directors to address company code translations and routings
• Supported Infrastructure for managing increased volume and development efforts
• Performed Analysis and Modifications to Applications to support Financial Data
• Performed Remediation/Creation for many GL Posting Application Interfaces
• Performed payroll Vendor Interfaces requirements to Multi-ledger posting & Map
• Performed Legal Entity and Intercompany Changes for system wide projects
• Performed Data Synchronization, System Provisioning and Accesses
• Worked on The Six Sigma Methodology for all the projects
• Used MS Project, SharePoint, Document Manage, Image Viewing etc. tools.
• Worked on all three Testing Phases (SIT, UAT, and XPUAT) to meet Requirements
• Worked on Deployment, Contingency and Control as well as Measurement Plan
• Worked on Metrics Scorecard, Cutover Task List and Project Escalation List
• Worked on Workaround Matrix, Command Center and Issues Management
• Worked on Preparation of Project Charter’s, BRD’s, PFS’s, HLD’s, etc.
• Worked on Use Case Diagrams, Models and Cases for all Projects
• Compliant with Sarbanes-Oxley and COBIT policies
• Populate or refresh Teradata tables using Fast load, Multi load & Fast export utilities for user Acceptance testing and loading history data into Teradata.
• Reduced Teradata space used by optimizing tables - adding compression where appropriate and ensuring optimum column definitions.

Confidential

Project Manager

Responsibilities:

• Interfaced with business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR). Created test cases and test scripts
• Ensured all artifacts complied with corporate SDLC Policies and guidelines
• Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements
• Ensured cGMP and compliance requirements (Title 21 CFR Part 11) were met
• Developed use case with UML for new product functionality. Updated SOPs and WIs
• Documented Software System Requirements (SSR) and BPR for SAP R/3 4.7 and BW teams
• Updated System Change Request (SCR) forms for Product Data Management (PDM)
• Traced test cases and functional specifications to SSRs and BPRs using DOORS
• Applied change requests, versions, and addendums
• Used MS Project, SharePoint, Document Manage, Image Viewing etc. tools.
• Worked in a SAP R/3 environment using ABAP and Open SQL to code various RICEF objects
• Developed numerous reports, custom tables, and their corresponding selection screens according to client specifications and functionality requirements
• Worked with functional SAP teams including HR and Finance
• Used ABAP debugger to fine-tune programs and maintain efficiency standards
• Worked extensively with transport requests between SAP clients
• Produced and maintained numerous design documents
• Tested and created testing documentation for various RICEF objects
• Worked with Legacy System Migration Workbench (LSMW) to custom record table entries during migrations from PeopleSoft
• Compliant with Sarbanes-Oxley and COBIT policies
• Worked on Implementation of Fast Load, MultiLoad, Tpump and FastExport loading techniques through Informatica into Teradata.

Confidential

Project Lead / Analyst

Responsibilities:

• Took part in the preparation of Project plan, user acceptance testing. Got a detailed understanding of business functionality and took the responsibility of preparing the Functionality Test Plan by using SDP, Six Sigma, 6M, Black Belt and CMMI Methodologies in Clarity which was used by testing team while doing their testing process. Took part in the meetings with
• Sr. Business Analyst and managers; understood various process plans, business processed, and functionality in detail. Prepared Integration Test Plan which was used by functional team as well as development team for doing a detailed testing on the business application. Compliant with Sarbanes-Oxley and COBIT policies. MS Project, SharePoint, Document Manage, Image Viewing Etc. Tools.

Confidential

Business Analyst

Responsibilities:

• Compiled functional business requirements for financial, marketing, geographic information system (GIS) / demographic applications by using SDP, Six Sigma, 6M, Black Belt and CMMI Methodologies in Clarity. Produced project plans and schedules; defined functional requirements. Modeled current “as-is” and projected “to-be” business workflow processes. Defined business reporting requirements including content, layout, and other characteristics. Produced data models for application software that was being converted and upgraded. That included the internal data structure as well as mapping from old to new systems. Produced reports using business intelligence tools. MS Project, SharePoint, Document Manage, Image Viewing Etc. Tools.

Confidential

Project Lead / Analyst

Responsibilities:

• Defined customer objectives, business needs and scope, and systems requirements for marketing and material management applications at Internet Services Company by using SDP, Six Sigma, 6M, Black Belt and CMMI Methodologies in Clarity. Provided work schedules for project. Documented project risks and issues. Communicated project status and made corrections where effort was off-track. MS Project, SharePoint, Document Manage, Image Viewing Etc. Tools.

Confidential

Project Lead/Analyst

Responsibilities:

• Coordinated an effort to automate warehouse and related logistics processes for a marketing services company supporting supermarkets and retailers. Created a project plan and work schedule. Monitored and communicated project status by using SDP, Six Sigma, 6M, Black Belt and CMMI Methodologies in Clarity.
• Gathered functional and non-functional requirements for a warehouse management system. Surveyed off-the-shelf warehouse management solutions and made recommendations based on the analysis. Initiated implementation of a warehouse solution by a vendor / service provider. MS Project, SharePoint, Document Manage, Image Viewing Etc. Tools.

Confidential

Project Lead / Analyst

Responsibilities:

• Supervised construction of Internet websites for automobile auctions, electronics / equipment distribution, and a commercial products exchange for an e-commerce and website hosting company. Project values were up to $4 million. Forbes magazine designated an auction / business exchange site Gary coordinated a "Best of the Web." Defined project plans and schedules, monitored progress and made adjustments to accommodate changes in requirements, scope, and available resources by using SDP, Six Sigma, 6M, Black Belt and CMMI Methodologies in Clarity. Coordinated engineers in developing and integrating software; and in implementing a server and network infrastructure. Custom application systems were based on Java, SQL, XML, and Web Logic, Web sphere, DB2, Oracle, Microsoft Great Plains, and MapInfo software. Supervised application analysts in pre-sales assessments of resources required for customers’ project proposals, and in post-contract business analysis processes. Defined requirements and evaluated software tools for a corporate information portal. MS Project, SharePoint, Document Manage, Image Viewing Etc. Tools.

Confidential

Business Analyst

Responsibilities:

• Defined functional business requirements and modeled workflow processes for vendor credit application software by using SDP, Six Sigma, 6M, Black Belt and CMMI Methodologies in Clarity. The prime focus of the effort was to substantially reduce elapsed fulfillment time in providing vendor clients with consumer credit records to match their ad hoc, individual customized needs. The systems architecture was a multi-tier Microsoft-based front-end to an IBM mainframe repository containing the consumer credit information.

Confidential

Project Coordinator /Analyst

Responsibilities:

• Defined high-level design of systems that controlled $1+ billion Project of Mergers & Acquisition. Communicated requirements and design for a three-tier distributed system architecture to government agency, consultants, software engineers, and operations management by using SDP, Six Sigma, 6M, Black Belt and CMMI Methodologies in Clarity. Reviewed systems implementation to comply with RFP and plans. Applications included financial management, equipment maintenance, customer service and systems management.
• Have also been associated with Bearing Point, Inc, Computer Sciences Corporation, and other companies as a project manager / leader, business analyst, and software developer.