SUMMARY

• Five years of professional experience in full life cycle system development involving analysis, design development, testing, documentation, implementation and maintenance of software applications in web - based Client/Server environment
• Over 5 years of experience in PRPC (PegaRULES Process Commander) Business process management and Business Rules Engine as a System Architect and PRPC work flow experience.
• Used PegaCALL in CPM HC to provide robust CTI support.
• Knowledge on SCM, CPM HC and CMF frameworks. Creating High level class structure in PRPC.
• Experience in implementing BIX extract rules.
• Extensive Knowledge in Design, Development, Migration and Deployment of PRPC Business Rules Engine (BRE) and JAVA/J2EE based applications.
• Experience in implementing PRPC UI components using Harness, Sections, HTML, Branding wizard, CSS and Java Script.
• Experience in implementation of various PRPC components like Decision Tables, Decision Maps, Declarative Expressions, Indexes, etc.
• Extensive Knowledge in creating HTTP, SOAP, MQ, SQL Connectors and Services.
• Experienced in RDBMS technologies like Oracle, PL/SQL, and MS-SQL.
• Proficiency in PEGA implementation cycle which includes Modeling of Business process, PRPC tool installation, development, testing and deployment.
• Experience with J2EE architecture, EJB, Web services, JMS XML, SOAP, WSDL and CSS technologies

TECHNICAL SKILLS

PRPC VERSIONS: 5.4,5.5, 6.1,6.2 SP1

Programming Languages: SQL, PL/SQL, C++, Java

Scripting Languages: JavaScript, PHP

Web Technologies: HTML, XML, SOAP, WSDL, Servlets, JSP, AJAX

Web Servers: TOMCAT, IBM WEB SPHERE, ORACLE WEB LOGIC

Databases: ORACLE, MS SQL SERVER, IBM DB2

Operating Systems: Windows, UNIX

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis, MN

Senior Systems Architect

Responsibilities:

• Involved in design and development of Work Covers, Work Objects, Database tables and class mappings to the database.
• Involved in enhancement work of the application which includes providing estimates for the user stories, developing the user stories, creating unit test cases and performing unit testing.
• Created Reports using summary views, list views and Report-Definition rules.
• Implemented BIX extract rules to extract data from PegaRULES DB to ODS for reporting purposes.
• Implemented File Listener as part of Integrating CRE with Single Intake, which picks up xml’s received from Single Intake and parses xml and creates requests in CRE.
• Implemented Connect-File to write the received xml to unprocessed folder when validation fails.
• Involved in creating Activities, Flows, and Flow Actions as part of Single Intake integration with CRE.
• Worked on the declare rules like declare on change, on trigger map value rules etc

Environment: Pega PRPC V6.3 SP1,Pega 7.1,XML, HTML, SOAP, JavaScript, CSS, MS Visio, Oracle 11g, SQL Developer v3.1,AQT.

Confidential, Dallas, TX

System Architect

Responsibilities:

• Involved in all stages of the project and worked closely with the Business Leads, and Business Analysts to define business requirements for designing, testing, and analyzed those requirements.
• Worked exclusively on the PEGA SCM framework and leveraged its functionalities to customize according to clients requirements.
• Design and development of Case Assignment Automation application working on Service Case Management framework (SCM).
• Use Case analysis and elaboration document for first phase deliverables.
• Involved in design and development of Data Model, Class structure, Access Group, Process flow, Activities and UI properties.
• Created the Control tower Portal for users using the standard UI components of Pega like Portal, Harness, Sections, customizing skins using branding wizard.
• Created Reports using summary views and Report-Definition rules.
• Involved in design and development of Work Covers, Work Objects, Database tables and class mappings to the database.
• Creating agents to run batch processes and monitor them on regular intervals to enhance performance and exception handling.
• Involved in preparing test cases for unit testing and functional testing.
• Worked on Agents that run activities that creating and queuing work objects before loading work object data into Pega DB.
• Testing and debugging using Preflight, Tracer and Rules Inspector.
• Involved in bug fixing activities after the initial development of the project was completed.
• Testing the performance of the application and system using PAL, DBTrace and SMA.
• Maintained Rule sets and Rule set version for version controlling.

Environment: Pega PRPC V6.2 SP1, XML, HTML, SOAP, JavaScript, CSS, MS Visio, Oracle 11g, SQL Developer v3.1.

Confidential, Memphis, TN

System Architect

Responsibilities:

• Involved in Developing Assessment Questionnaire for TRC Patient Counseling.
• Implementing User Interface for Order processing using Portals, Sections, Harness, HTMLs and other supportive UI related rules.
• Working on IAC and integrating IOS native application on Ipad’s to launch Pega gadget using IAC.
• Used extensively Care management Framework (CMF) for Medication Info, Schedule Order, and Patient Counseling Questionnaire.
• Involved in Creation Data Base related tasks in retrieving Patient Information from RxHome.
• Involved in creating Activities, Flows, Flow Actions as part of Assessment integration with TRC.
• Implemented Decision tables, Decision Maps and Declarative expressions.
• Worked on the declare rules like declare on change, on trigger map value rules etc
• Creating Agents scheduler and working with finding out root cause for the errors from system management console.
• Experience in Bug Fixing Activities, Harness, Declare Expressions and When rules.
• Involved in creating integration rules like Rule-Connect-SQL using methods like RDB Open, RDB Save for fetching, updating and saving information.
• Tracking and fixing defects through Quality Center.

Environment: Pega PRPC (V5.5, V6.1), XML, HTML, SOAP, JavaScript, CSS, MS Visio, DB2, Web Sphere.

Confidential, Sterling, VA

System Architect

Responsibilities:

• Implemented Agile / Scrum Methodology and used CPM framework to build applications for ASM Program.
• Involved in the development of class structure for the call flow.
• Developed process flows, IVR Call flows and CTI call flows for the application.
• Design and development of Harness rules, Layout and sections.
• Involved in writing the Rule-Utility-Functions to connect to SMART API’s and developed broker activities to connect to the external Servicers Worked on the declare rules like declare on change, on trigger map value rules etc
• Created Operators, Workgroups, Workbaskets, Data tables, Database Name Objects and Database Table Objects
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Used Tracer, Clipboard, Performance Tool, System Management application, and the log files for debugging.
• Tracking and fixing defects through JIRA.

Environment: PRPC 5.4, Oracle 10g, Microsoft Visio 2003, Java, HTML, XML, UML, Java Script, PL/SQL.

Confidential, Baltimore, MD

Jr. Java Developer

Responsibilities:

• Created System use cases, decision diagrams to provide appropriate decomposition to the use case model and documents to control the complex claim engine flows.
• Configuring several JDBC and MQ interfaces.
• Helping manage offshore resources with regards to design, delegation of tasks, and explanation of client requirements on deliverables.
• Configured SOAP, SQL and EJB connectors for connecting external services.

Environment: JDK 1.4, J2EE 1.3, JSP, AJAX, Servlets, JavaScript, JSF, JAXP, Oracle10g, Microsoft Visio, Web Sphere Server, Autosys, Sun Solaris.

Confidential

Jr. Developer

Responsibilities:

• Developed complete application having front side, User Panel and Admin Panel using Master Pages, Web User Control Pages(.ascx)
• Created Web Services Using C#.Net And ASP.Net
• Created forms in ASP.Net
• Developed database in MS SQL 2000
• Created manuals, Project documentation