Ci-cpq Senior Manager - Pricing, Discounting For Deal Management Resume
Palo Alto, CA
SUMMARY:
- Sr. Program/Project/Product Manager, Solution Architect, Enterprise Application Architect, Business & Functional Analyst with more than Seventeen years (17+) of global experience with special expertise in overseeing business solutions and applications, departments for large organizations and to lead, complete Large - scale, Client-driven projects on time within Budgets. Adaptability is a key strength - proven ability to move into new areas, master them quickly, and bring products/solutions to market. Passionate about technology, current with the latest developments and knowledgeable of their best applications to elegantly solve complex problems and delight Customers including data center migrations, Merger & Acquisition application migrations. Excel at building and leading top-performing global multicultural teams, managing multi-million-dollar portfolios, and driving business transformation efforts.
- Help Sales Ops in planning, pricing, promotions, deals, Sales & Marketing Budgets and closures. Have strong business background in Supply Chain, Finance, Mergers & Acquisitions and Service Management areas. Outstanding Subject matter expert (SME) with excellent business analysis experience related to ERP (Research & Development R&D, Quote to Cash Q2C, Order to Cash O2C, Global Pricing, Configure Price Quote CPQ), Oracle ASCP (Advanced Supply Chain Planning, MRP, MPS), Demantra (Demand Management and Advanced Forecasting), Oracle NetSuite (Cloud based), VCP (Value Chain Planning), Fusion & Middleware Integration, CRM (Sales, Marketing, Installed Base, Service Contracts, Service, Depot Repairs) Implementations / Upgrades & Billings (Recurring, Usages, BRM), Payroll processing, Recruitment
- Market/Product Requirements Define & Communicate Project Vision Project strategy, Roadmap
- Product Design & Development Set priorities & make Decisions Project Plans & Budgeting
- Product Planning & Sourcing Lead Cross functional teams Project Exec. & Coordination
- Product Manufacturing Manage Resources Risk analysis, Data Governance
- Global Order Management Oversee overall activitiesMergers & Acquisitions
- Overall Logistics & WMS Shipments Accomplish Goals on time Reporting & Communication
- COGS & Revenue recognition Functional, BAT & UAT Testing Cutover & Release management
- Asset Management Solution Project ImplementationSOX Compliance & Controls
- Install Base Tracking Transformation / Change Mgmt. Budget & Forecasting
- Global Pricing Service Management Personal Skills
- Customer/Market Analysis Service Process & Service Strategy Hard working
- Price Strategy Global Service Mgmt. /Customer support Right Attitude to work
- Advanced Pricing (Products/Services) Service, Usage & Subscription Contracts Team Player, Go-Getter
- Discounts & PromotionsRecurring Billing, Usage Billing Excellent Inter-Personal
- Special Deals & CampaignsInstallations / Setups & Configurations Strong Communication
- Pricing Data Warehouse Warranties & Extended warrantiesData Analysis
- Price Analysis & Data Cleansing Entitlement checks & Service Requests Self-driven motivator
- GSA Pricing, Marketing Budgets Installed Base & Serial no controls Target achiever
- Competitor Pricing Repair Management & Replacements Excellent Negotiator
- Pricing MethodologyCounters, Usages, Depot repairs Influencing skills
- Business Analysis (BA) Enterprise Application Architect (EA)
- Requirement Gathering & Planning Propose Technology, Business Opportunities & Challenges
- Requirements development Enhance / Impact current and future state Architecture
- Record Business rules, user stories & Use cases Provide High Level Architectural Design &Solution Blueprint
- Perform Fit-Gap Analysis (Feasibility assessments) Establish Technology Architecture Roadmap
- Analyze AS-IS and propose TO-BE solutions Closely work with other Solution & Domain Architects
- Strong Business & Analysis skills Provide Governance and enforcement of Architecture
- Deliver any IT & Business capabilities Design, Plan & Implement Infrastructure Management
TECHNICAL SKILLS:
ERP & CRM: - Oracle EBS 11i/R12, SAP, PeopleSoft, Salesforce (SFDC), Siebel, Amdocs, Agile PLM, MES (Manufacturing Executing System), Data Governance, Data Cleansing, Oracle Billing Revenue Management (Oracle BRM) & Customer center, Oracle Lease and Finance Management (OLFM), Oracle Cloud, SaaS Apps, Sales & Marketing
Process: - Oracle ASCP (Advanced Supply Chain Planning, MRP, MPS), Oracle Demantra S&OP (Oracle s Sales and Operations Planning, Demand Management and Advanced Forecasting), Oracle NetSuite (Cloud based), VCP (Value Chain Planning), Fusion & Middleware Integration, Oracle Global Order Promising (GOP)
Application Integration: - Data Conversions, Interfaces, Migrations, Extensions, Customizations, Personalization, data centers integration, Merger & Acquisitions integrations, Application Integration & migrations.
Tools: - Oracle, Workflow Builder, Toad, Configurator Dev., SQL Loader, Data Load, TOAD, PVCS, SQL Plus, PL/SQL Programming, MS SQL Server, MS office, MS Projects, Microsoft Visio, WinSCP, FileZilla, MS Word, Excel, PowerPointEDW: Oracle, Teradata, Cloudera, SnowflakeCPQ: Oracle, Steelbrick, SFDC, Apttus, SAP CallidusCloud, Model N
Payroll Processing: ADP, Confidential, Sure payrollHRMS, Job Boards & HR Functions: Workday, Oracle, Peoplesoft, SFDC, Dice, Monster, CareerBuilder, Indeed, LinkedIn, Techfetch, TechCrunch, ZipRecruiter
Applicant Tracking System (ATS): Smart Recruiters, Job DivaHR Functions: Job Postings, Recruitments & Talent Acquisition, Placements, Payroll & Benefits, Immigration, eVerify & Resources Onboarding, Business Development, Operations & Management, Invoicing, Accounting
Release Management: - Kintana, APPWORX
Data Analysis: - MS Excel / Google sheets (Pivot tables, VLOOKUP, Macros), SQL scripts, PL/SQL Packages
Defect Tracking & Issue Tracking: JIRA, SaManage, Amdocs, Oracle Telesupport
Framework & Methodology: - Agile Methodology, Agile SCRUM, Waterfall, SLDC, AIM, Lean
Reporting: - Business Objects, OBIEE, Excel, Macro, Boardwalk, Oracle, SQL, PL/SQL, BI, Tableau, MS Power BI
Expert/Guru: Deals/Quotes/Order Processing, Quote to Cash (QTC), Order to Cash (OTC), Global Pricing, Configure Price Quote (CPQ), Internal Audits, SOX Compliance, Installed Base, Service Contracts & Billing, Recurring & Subscription Billing, Counters & Usage billings, BRM, Asset Management, Service Requests & Depot Repairs Mgmt., MDM, UI/UX design
Project Documents / templates used: BRD, FSD, BP80, BR100, MD50, MD70, TE40, Cutover
Industrial Exp: High tech. Software development, Solar, Network Devices, Medical Equipment, Bio-Pharma, Payment Gateway
PROFESSIONAL EXPERIENCE:
Confidential, Palo Alto CA
CI-CPQ Senior Manager - Pricing, Discounting for Deal Management
Responsibilities:=
- Gather requirements for overall Deal Management, Deal Scores & Deal Matrix for Confidential Sales
- Understand current requirements and propose process improvement through enhancement change requests
- Work with multiple cross functional teams for end to end implementation for Deal, Quotes & Order process, Revenue Recognition
- Reports and data analysis of Deals, Bookings, Revenue to analyze Deal scores
- Implement new Deal Score & Deal Governance Projects including special approvals for Non-Standard Quotes through CPQ, Model N
- Design Deal simulator to calculate deal score and rating
- Work with Field Sales, Deal Management & Finance teams
- End to end process analysis using Oracle Applications, Salesforce (SFDC), Model N, Tableau, SAP, Power BI tools etc.
- Coordinate and implement CPQ with multiple cross functional teams
- Implement consistent deal scoring methodology across regions & functions to maximize economic value, increase Deal Velocity & Revenue
- Implement Deal score use to dynamically adapt changes in our Business model, to bring highly relevant context, addressing strategic goals & Market conditions
- Enhance Deal Management practices by driving Qualitative & Quantitative analysis to make decisions by DMT, Field Sales and other teams
- Automate deal scoring capabilities for all Offerings (Perpetual Licenses, SnS, Tokens, SaaS, PSO/TAM), Sales conditions, etc.
- Interact with Stakeholders towards Deal scores for ELA (Enterprise License Agreement) & SPF (Special Pricing Form) in Model N and or in CPQ
- Implement End-to-end Deal/Quote Analysis & ratings using Special Pricing, Discounts, Pricing Quoted, Order Booking Pricing, Invoices & Rev-Rec process to maximize Sales profits & accountability
Confidential, Foster City CA
Release Manager - Oracle R12 - Acquisition, Merge & Data Migration
Responsibilities:
- Gather requirements for Release Management - Acquisition & Merge of Galapagos with Gilead (Oracle R12 project migration)
- Prepare Cutover plan for Project migration with 2 ERP’s
- Release Management support
Confidential, Sunnyvale CA
Program Manager / Sr. Business Analyst - Oracle R12, Agile PLM, MES System
Responsibilities:
- Setup Production, Manufacturing & Supply chain process for Alta where they manufacture thin paper highly efficient Solar panel Wafers for night lights used in Space shuttles (for NASA)
- Integrate with Oracle Agile PLM for Items & BOM, Oracle R12 for both Manufacturing & Supply chain operations, MES for Work orders through WIP, Shop floor Management
- Integrate with SFDC for Sales ops and order capture process
- Regular production support and working on bug management
- Worked in Pricing & promotions including Marketing & Sales Budgets
- Support of custom Application and software products like Oracle
- Issue analysis, reporting on SaManage
- Personalization of Order Management forms based on Sales & Marketing requirements. Development of wireframes for personalization requirements
- Data analysis using SQL reporting & excel sheets using VLOOKUP
- Travelers Automation by improving Process, Productivity & Quality for RMAs
- Production support, ticket management and custom development
- Responsible for implementing delta changes based on application integration with Agile & Oracle
- Trained user for change management by providing proper process & documents
- Process changes implemented according to Business & End-user requirement change
- Provide Change Management leadership on process based on best practices in market
- Introduced email notifications to Customers as part of Quote change process with proper approvals introduced using third party applications integrated
- Understand standard data functionality using EDI/Network, standard flat files, XML formatted data to troubleshoot complex technical data problems and manage release problems with EDI integration
- Worked with Web Services and API's to exchange data with partners
- Played a major part in total Architecture design and creation of Integration solutions using EDI
- Experience with data integration, data mapping and resolving data issues with EDI/B2B
- Develop EDI business processes, EDI transactions, and communication processes in collaboration with the EDI manager and EDI Architect
- Interface with internal and external customers to implement and maintain automated exchange of electronic data
- Provide expertise in EDI functional areas for Oracle and ecommerce integration
- Assist in setting technical standards for mapping and documentation standards while being diligent in using existing standards
Confidential, Mountain View CA
Program Mgr. / Sr. Business Analyst
Responsibilities:
- Setup of Oracle BRM & Customer center to migrate billing details from their custom BRM (from QBN to oBill BRM)
- Lead this overall US oBill Migration project to provide analytic insights that support our business clients' needs to drive change
- Translate business requirements into functional requirements/ specifications by doing Fit-Gap analysis
- Drive Prepare Business Requirement document providing current AS-IS and future TO-BE both processes flows and Business process
- Review & analyze requirements with multiple teams like PD, EBS & Care and in corporate feedback
- Migrate Billing details from iBRM to oBill US Oracle BRM for Small Business monthly recurring billings
- Implement SFDC integration so Billing Care agents will be able to view all Billing history in Salesforce SFDC from QBOA & also in Customer Center for US & other countries
- Implement oBill India Oracle BRM for Small Business recurring billings
- Data analysis using SQL reporting & excel sheets using VLOOKUP
- Salesforce SFDC development & support for Knowledge base
- Production support, ticket management and custom development
- Personalization of SFDC web pages for Service & Payment requirements
- Cleanse data in iBRM before data migration to oBill BRM. Understand data in various forms and channels both structured and unstructured.
- UI/UX design in SFDC for Quote & order processing
- Integrate pricing using CPQ methodology for Recurring Billing using Steelbrick (SFDC)
- Worked with Sales Ops for Pricing and Marketing Budgets
- Track issues in JIRA and work with both PD (Product Development) & EBS teams
- Data Mapping from Salesforce SFDC, QBOA, Customer Center oBill BRM applications
Confidential, Kansas City MO
Program Mgr. / Enterprise Application & Solution Architect
Responsibilities:
- Confidential ’s Requirement - To implement new Service management process to bill their customers using Fleet Agreement & Usage billing (using counters) for every Aircraft. Understood both AS-IS process and proposed TO-BE process (end to end from Item creation to GL posting)
- Created a future state process that utilizes the full potential of Service Contracts in Oracle EBS R12.2.3 and interaction with R&D, Installed base, Depot repair modules
- Created specific Fleet Agreements (new functionality for Confidential products) installed in Aircrafts (like for Navigation, Auto-pilots, transponders etc.)
- Created Service & Usage Agreements, Warranties, Extended Warranties from Order Management, Subscription agreements for Aircrafts having SLA covered based on specific advanced pricing applied.
- Charge every Customer based on "Usage' hours of every Installed base unit in aircraft (new functionality). Usage billing based on hours captured by specific counters installed in every Aircraft
- Configured Advanced & dynamic pricing for specific Usage billing scenarios
- Master Data Management (MDM) for both Customers & Items (both Products & Services)
- Designed Data Governance & data cleansing for Customers (MDM) & cleansing of Customer records
- Provided strong expertise with high level Architecture and Solution blueprint for Apps Development
- Worked with assigned business organizations to establish an IT Technical Architecture roadmap
- Integrated Service pricing using CPQ methodology for Renewals & Subscription
- Understood current Industry trends and new Technologies that will enhance/impact current and future state architecture along with business capabilities
- Effectively communicate architectural standards, leading practices, and effectively explain with Solution Architects
- Designed Application Architecture at different layers of abstraction
- Release Management for multiple implementation phase including interfaces with Datawarehouse EDW
- Implemented multiple large projects including selection and implementation of tools, technologies and processes
- Report on costs and revenue related to sale of Service Contracts and repair of any units on every Service Contracts in Depot repair. Creation of Service Requests, Service Orders, Approvals to proceed with special service orders, Repair based on specific Service type and billing through Order Management
- Implemented & did POC (Proof of concept) by creating Subscription agreements with recurring billing.
- Implemented Oracle Lease and Finance Management (OLFM). Create Transactions, Accounting events & Subledger journals, run accounting programs for GL updates
- Implemented complete POC (Proof of concept) for Usage based contracts & billing using counters. Right from Creation of usage items, add them in price list & BOM, define instances and counters in IB, create Service agreements for usage billing in Contracts, Contracts approval in AME, enter counter readings in IB and bill them in Service contracts using recurring schedule, Complete AR interface testing and Invoice generation, Fetch details back in Contracts, Recognize revenue and post them in GL.
Confidential, Rocklin & San Jose CA
Product Manager (Solution Implementation) & Sr. Business Analyst
Responsibilities:
- Led complete Order to cash (O2C) process end to end process within Supply chain from non-standard Quotes & Orders - Order creation, booking, picking, fulfillment, shipment & revenue recognition
- Implemented Service billing, Recurring Billing & Subscription Billing for services using Service Contracts & Installed base / Asset Management (serial number-controlled process) from scratch using system enhancements projects
- Implemented Advanced pricing for products & services which integrated with R&D, Quotes, Orders, Service contracts & Services using promotions & deals
- Handled Resources & Vendor Management - Getting Quotes, Comparison, Selection of Vendors & Consultants, and Vendor Mgmt. Responsible in preparing SOW with milestones for Vendor deliverables
- Upgraded Oracle EBS from 11i to R12 (both Oracle Supply Chain & Oracle Service Management)
- Integrated Workday with Oracle HRMS for HR & payroll configuration processing
- Implemented process for PMO using Lean & Agile methodologies
- Implemented Advanced Scheduling in VCP (Oracle Value Chain Planning) modules like ASCP, GOP & Demantra, Production Scheduling
- Did ASCP/IO functional configurations, profiles & setups including plan options, time fences, demand classes, dependent demand etc.
- Did Implementation testing, Support and Upgrade for ORACLE ASCP, GOP, Inventory Optimization and Demantra
- Did complete integration of ASCP with other EBS modules
- Implemented Sales & contracts from Sales Force, ordering in Oracle Order Management and Services in Amdocs
- Personalization of Oracle screens based on user requirements. Development of wireframes & mockups for personalization screens
- UI/UX design for custom pages
- Data Governance for Items both Products & Services, Pricing, Customers (MDM), Quotes in SFDC, Sales Orders, Invoices, Service Contracts, Purchase Orders, Accounts Receivables, Accounts Payables, General Ledger postings end to end Governance and data cleansing
- Data analysis using SQL reporting & excel sheets using VLOOKUP
- Production support, ticket management and custom development
- Influenced the technical direction of others to drive all projects to successful completion within architectural standards and guidance with R&D
- Worked Closely with offshore team for data migration during Company Merger and Acquisitions
- Master Data Management (MDM) for both Customers & Items (both Products & Services)
- Handled Data conversions & migrations from other third-party legacy systems
- Support of CRM applications like Amdocs and other users support including SFDC
- Handled Project Budgeting, Project costing & Project Billing for Confidential installation projects to manage estimated project cost accurately and manage project's Budget efficiently.
- Provide a completely integrated cost management solution for all projects and activities with the ability to cross currency and organizational boundaries by working with R&D teams for new products & services
- Worked in Pricing, Deals, Promotions, Marketing & Sales Budgets
- Implemented Service pricing using CPQ methodology for both Service Renewals & Subscription using both Oracle & SFDC
- Handled Quotes, Comparison, Selection of Vendors & Consultants, Vendor Mgmt. Also responsible in preparing SOW with milestones for Vendor deliverables.
- Part of PMO track & placed process in place. Project requisition, Project approval, Requirement phase, Development & Implementation phase, testing phase, cutover & ongoing production support
- Prepared Process flows for BRD using MS Visio, MS Word & MS PowerPoint
- Organized Demos for Revenue Management from Oracle, Revstream, Revpro, Softrax & Zuora.
- Assist with budgeting and financial status reports
- Worked in GL, AR & Revenue recognition for end to end testing (finance modules)
- Complete end to end processes up to GL posting, reconciliation & Month-end / Quarter-end books closing
- Setup Accounts in GL
- Worked in Sales Order (SO) fulfillment, Invoice generation & Payment receipts from Customer in AR, Revenue recognition & posting in GL
- Implemented Oracle Lease and Finance Management (OLFM). Create Transactions, Accounting events & Subledger journals, run accounting programs for GL updates
- Profit margin analysis by comparing both Budget vs Actual spent in every project
- Worked with HR team to source right resource for every Project (both FTE & Temp contractors)
- Send Job requirements to HR for sourcing temp / perm resources
- Resume evaluation conduct interviews and select right resource (both temp / FTE for the role)
- Responsible to prepare MSA Contracts, NDA, SOW & execute them with Approved vendors for temp / contractors
- Handled team size from 3 to 25 for various projects reporting both direct and indirect (Onsite & offshore model)
- At Confidential worked as FTE handling multiple Projects (R12 Upgrade & Service Billing Implementation) reporting to CTO & Directors
- Assigned responsibilities & work to direct reports, monitored work & reached milestones as a team, conduct weekly status meetings, gather status and reported to Stakeholders both weekly and monthly
- Develop, negotiate & manage supplier contract and achieve best landed cost
- Played a major part in total Architecture design and creation of Integration solutions using EDI
- Experience with data integration, data mapping and resolving data issues with EDI/B2B
- Develop EDI business processes, EDI transactions, and communication processes in collaboration with the EDI manager and EDI Architect
- Interface with internal and external customers to implement and maintain automated exchange of electronic data
- Provide expertise in EDI functional areas for Oracle and ecommerce integration
- Assist in setting technical standards for mapping and documentation standards while being diligent in using existing standards
- Manage all supplier exceptions and drive performance improvements
- Provided Change Management leadership on process and activities by applying a structured methodology and strategy based on best practices in market
- Oversee implementation changes to production applications/systems and communication technology to minimize disruption and reduce risk
- Responsible for the Change Schedule based on application integrations
- Trained user for change management by providing proper process & documents
Confidential, San Jose CA
Sr. Business Analyst - Supply Chain Operations & Finance
Responsibilities:
- Led fulfillment process for Supply chain operations - for both LSS & MITG Orders (Quote to Cash)
- Handled Revenue Recognition process for non-standard deals & contracts using NG CCRM
- Handled Data Governance, in Oracle Applications Item Hub for Products & Services, Customers (MDM).
- Handled Data Conversions and migrations of Items, Pricing and Orders & Contracts during Company Merger and Acquisitions
- Prepared and updated BRD for COVC (CVCM) Finance track for MITG Wave1 & Wave2 (CE) release.
- Tested BAT and worked with cross functional, local teams for MITG releases.
- Validated Shipped COGS Report, EDW COGS Audit Report, Shipment Analysis Report by Ship set report, Cisco Shipment Analysis by Product Family and BU report, CISCO Logistics SOX Shipment Data Extract report, Cisco Carton Inventory Report, Direct Ship Order Status Report, Cost Summary Report, Verify the Account validation on local system (for USGAAP), Testing COGS Deferral for MITG Countries
- Worked on LSS for Purchasing, sourcing rules, PO orders, Assignment sets, Approval Hierarchy’s, Supplier setups verification, AP & payments.
- Prepared detail requirement specifications (functional and non-functional), wire frames, mock-ups, use cases, and business process recommendations
- Worked in Marketing Budget
- Worked on Inventory Accounting, Shipped COGS & Revenue Recognition for Sales Orders from different Countries in addition to few custom SQL & Oracle reports
- Worked on Inter Company transfers for CE Orders (Country Enablement Orders), Drop Shipped & Direct Shipped for ATO Models, Standalone & Spares, Item Cost (Finished Goods Inventory) & Storage Management, Logistics & on Freight Costs.
- Implemented SOX internal controls and procedures for financial reporting
- Conducted regular Internal audits for both SOX & ISO standards and also monitor Audit performance
- Worked in the process of data migration from CCRM to NGCCRM
Confidential, Fremont CA
Product Manager - Supply Chain Operations, Enterprise Application Architect, D&B Customers Cleaning
Responsibilities:
- Handled Data cleansing of Customers using D&B merges
- Handled Revenue Recognition process & reports based on custom requirements
- Led & implemented complete Order to cash (O2C) process end to end process within Supply chain
- Implemented Advanced pricing for products & services which integrated with Quotes, Orders using discounts
- Handled Data Governance for MDM Customers
- Effectively communicate architectural standards, leading practices, and effectively explain with Solution Architects
- Designed Application Architecture at different layers of abstraction
- Implemented multiple large projects including selection and implementation of tools, technologies and processes
- Prepared Process flows for BRD using MS Visio and Gathered requirements and did fit gap analysis
- Prepared BRD and test cases, test scripts, Reports using Oracle & SQL
- Implemented SOX internal controls and procedures for financial reporting
- Master Data Management (MDM) for both Customers & Items (both Products & Services)
Confidential, Boston MA
Enterprise Application Architect - Supply Chain Operations
Responsibilities:
- Implemented Service billing, Recurring Billing & Subscription Billing for services using Service Contracts & Installed base
- Provided strong expertise with high level Architecture and Solution blueprint for Apps Development
- Worked with assigned business organizations to establish a IT Technical Architecture roadmap
- Understood current Industry trends and new Technologies that will enhance/impact current and future state architecture along with business capabilities, product development with R&D teams
- Migrated Contracts from Clarify to Oracle using Data Conversion & data migration
- Implemented Advanced pricing for products & services which integrated with Service contracts & Services using promotions & deals
- Implemented Installed Base & Asset Management which integrated with Service contracts
Confidential, Sunnyvale CA
Sr. Program Manager - Supply Chain Operations & Finance
Responsibilities:
- Implemented complete R12 Project for Supply Chain & Finance. Prepared Project Charter, Roadmap, Project Plan & executed Project on time
- New product development, costing & final pricing by working with R&D, Sales teams
- Responsible for leading and directing complex enterprise project implementations through system development lifecycle across the complete stack including physical, data, network, transport, session, presentation, and application
- Migrated Items, Pricing, Orders, Contracts from third party applications to Oracle (Data Conversion)
- Implemented Advanced pricing for products & services which integrated with Service contracts & Services using promotions & deals
- Implemented Service Contracts, Installed Base & Asset Management
- Responsible for gathering requirements, configure, develop, Implement, Test & Support R12 as per expected standards for Order to Cash (O2C)
- Worked in Pricing, Marketing & Sales Budgets
- Worked with testing team to prepare test cycle, test case & test data (for both positive & negative testing) and SQL Reports.
- Helped Business in reconcile Fixed Assets
- Implemented Oracle Lease and Finance Management (OLFM). Create Transactions, Accounting events & Subledger journals, run accounting programs for GL updates
- Worked with the Technical team & helped them to fix Agile-Oracle interface issues. We need to work with the development in India & testing team in US.
- Worked with open Quotes, issue Requisitions & Purchase Orders, Receipts in Inventory, Payments made to Suppliers in AP, Posting in GL, Inventory maintenance
- Profit margin analysis by comparing both Budget vs Actual spent in every project
- Prepare Budgets, get them approved from Stakeholders, Pay / approve payments and monitor Budgets for temp resources
- Regular communication to teams
- Conduct regular team motivational programs for team building & built positive team spirit
- Meet targets, milestones & projects on time as one team
Confidential, Santa Clara CA
Program Lead - Supply Chain Operations
Responsibilities:
- Led complete ITR track for Quote-to-Cash (Q2C) process end to end process within Supply chain from non-standard Quotes & Orders - Order creation, booking, picking, fulfillment & revenue recognition
- Migrated Items, Orders & Contracts from third party applications to Oracle using Data Conversion
- Implemented Service billing, Recurring Billing & Subscription Billing for services using Service Contracts & Installed base
- Data Governance for Items, Pricing, Customers, Sales Orders, Invoices, Receivables, GL Postings
- Implemented complete Service Management process using Service Contracts, Install base, Telephony and Issue Management by handling Service tickets
- Implemented complete Release management cycle for different Geo’s
Confidential, San Jose CA
IT Analyst - Supply Chain Operations
Responsibilities:
- Implemented custom entitlement check process for Services (Synergy project)
- Identified complete gaps by doing fit-gap analysis for CIBER-C3 merge and did data conversions
- Designed & implemented complete custom Quoting process for Order creation & service contracts using CSCC Quoting for complete Quote to Cash (QTC)
- UI/UX design for Quoting tool
- Built new B2B process by removing existing EDI process using Rosetta Net B2B standards 3A1, 3A4, 3A6 Requests & Responses and SQL Reports.
- Implemented SOX internal controls and procedures for financial reporting
Confidential, Fremont CA
IT Project Manager - Supply Chain Operations & Finance
Responsibilities:
- Changed current Business process for Supply Chain to optimize and increase profits
- Data fix, Data Cleansing & Data Conversions did for Items in install base with right install site
- Implemented complete Project for Supply Chain. Prepared Project Charter, Roadmap, Project Plan & executed Project on time
- Generate regular reports in AP, AR, GL for various projects and data cleansing activities
Confidential, Sunnyvale CA
Product Manager - vCompass, Supply Chain Operations & Global Pricing
Responsibilities:
- Implemented data replication across various legacy for reporting using EAI Tibco layer
- Implemented new Sales Catalog with advanced pricing to create new Quotes & Orders
- Implemented & Released software Sales Catalog product - Requirement gathering, development, testing & release management
- Internal Sales Catalog Product support
- Did data conversion from Oracle to various custom CRM like Vcompass, Partners Center, Pivotal, SABA & Siebel
Confidential, Madison WI
IT Functional Lead - Supply Chain Operations
Responsibilities:
- Upgraded business process & migrated data to ERP from third party applications
- Implemented many custom reports for Business needs
- Complete Customer details were reengineered & data cleansed using DUNS# using D&B records
Confidential, Salt Lake City UT
Functional Consultant - Supply Chain Operations
Responsibilities:
- Implemented new custom Configuration process for Order creation process
- Implemented complete Quote-to-cash (Q2C) process using complete Manufacturing process including Planning & Forecast, Work in progress for complete manufacturing
Confidential, Chicago IL
IT Functional Lead - Supply Chain Operations
Responsibilities:
- Implemented new custom Configuration process for Order creation process using different custom pricing & rules using Oracle Configurator
- Implemented custom pricing for various custom configurations while ordering using special discounts
Confidential, Brookfield WI
IT Functional Lead - Supply Chain Operations
Responsibilities:
- Led complete Order to cash (O2C) process end to end process within Supply chain from non-standard Quotes & Orders - Order creation, booking, picking, fulfillment & revenue recognition
- Implemented Advanced pricing for products & services, handled data conversion for data migrations
Confidential, Mountain View CA
IT Functional Lead - Supply Chain Operations & Finance
Responsibilities:
- Implemented Advanced pricing for products & services by doing complete fit-gap analysis
- Handled Data conversions & migrations for Pricing from other third-party legacy systems
- Complete end to end processes up to GL posting, reconciliation & Month-end / Quarter-end books closing
- Worked in Sales Order (SO) fulfillment, Invoice generation & Payment receipts from Customer in AR, Revenue recognition & posting in GL