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Business Analyst/scrum Master Resume

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Herndon, VA

SUMMARY

  • Over 5 years of diverse experience as Business Analyst in IT projects focused in the field of Healthcare and Finance industries.
  • Strong knowledge on project life - cycle methodologies Waterfall and Agile (Scrum Framework).
  • Good experience at meeting stakeholders and requirements elicitation techniques: interviews, group discussions, brainstorming, questionnaires, surveys etc.
  • Excellent analytical skills to understand Business Requirements and to translate them to System Requirement Specifications.
  • Developed Functional Requirement Documents (FRD) for business process refinement and system architecture; conducted feasibility studies; created and maintained Requirement Traceability Matrix (RTM).
  • Designing and executing test plans, test scripts, tracking defects and getting them resolved to ensure that business requirements and functional specifications are tested and fulfilled.
  • Proficient in MS Office Suite, MS Visio, MS SharePoint, HP Quality Center, HP Service Manager and Application Lifecycle Management (ALM).
  • Adept in data analysis, GUI designs, customer management, team management, problem-resolving skills, conflict management skills, people management skills and excellent knowledge of soft skills, writing skills and oral communication.

TECHNICAL SKILLS

Methodologies: RUP, Agile, Waterfall, Six Sigma,UML, Business Process Modeling and Data Modeling

Office Tools: MS Word, MS Excel, MS PowerPoint, MS Access, MS Project

Process/Modeling tools: MS Visio, Rational Rose, Rational Requisite Pro, Smart Draw, Clear Case, Clear Quest

Database: MS Access, SQL Server 2000, Oracle

Quality Management: HIPAA, Six Sigma, TQM

Domain: Project Management,Healthcare Management, Pharmacy Benefit Management

Operating System: Windows Vista, NT/2000/2003/ XP/98

Languages: C/C++, Java, SQL, HTML, XML

PROFESSIONAL EXPERIENCE

Confidential, Herndon, VA

Environment: Mainframes, IBM DB2, HIPPA, SQL Server, Oracle, HP Quality Center, ALM, HPSM and MS Visio

Business Analyst/Scrum Master

Responsibilities:

  • Gathering and managing Business Requirements, Requirement Elicitation, Gap and Impact Analysis, providing high level design solutions and delivering System Requirements by closely working with SME’s and Business stakeholders.
  • Analyzing business requirements and current system behavior and collaborating to create system design specification documents including functional specifications, system use cases, mock-ups, design models, Business process flows, Data flow diagrams.
  • Actively involved in JAD sessions, Conference calls and Business Interviews.
  • Responsible for documenting Use Cases.
  • Supporting software implementation and system enhancements.
  • Prepared test scenarios.
  • Coordinated with the users in performing User Acceptance Testing.
  • Facilitated Retrospective meetings(After Action Review) with the users after the application went live with the users to discuss what went right and what could have been better.

Confidential

Environment: Hybrid Agile Scrum, SQL, HP Quality Center, HIPPA, MS Visio, MS Access, MS Project, MS Excel, MS PowerPoint, MS Word, MS Outlook, SharePoint 2013.

Business Analyst

Responsibilities:

  • Conducted interviews with the Business Owners (BO) to understand the To-Be (Future state) process.
  • Conducted JAD sessions with different Business users for better UI development.
  • Conducted Gap Analysis to identify potential opportunities of improvement and recommended them to the Project Manager.
  • Conducted Risk Analysis, Feasibility Study and co-created the Work Breakdown Structure (WBS) using MS Project 2013.
  • Expressed the requirements through user stories, use cases, HTML models, ER diagrams and Process Flow Diagrams.
  • Created the Product backlog with help of user stories collected through requirements gathering and gap analysis.

Confidential

Environment: Mainframes, IBM DB2, MS Visio

Business Analyst

Responsibilities:

  • Actively involved in JAD sessions, Conference calls and Business Interviews.
  • Responsible for documenting Use Cases from scratch as well as making changes to the existing Use Cases
  • Final Business Requirement document that would help IT to perform the necessary changes as approved by the Business area
  • Attend, coordinate and lead weekly and ad-hoc project/operational meetings to discuss progress of the deliverables and ensure timely completion
  • Assisted Testers in writing Test Cases and Test Plans

Confidential

Environment: Hybrid Agile Scrum, SQL, IBM DB2, MS Visio

Business Analyst

Responsibilities:

  • Cascading requirements to the development team and effectively communicate the functionality inherited in all the requirements in an Agile environment
  • Managing change requests by analysing the impact, value addition, effort estimates, time frame to achieve functionality wish list facilitating Business Users to take appropriate decision
  • Prepare Test Plan, test strategy and test cases for the thorough Functional testing in specified Testing Environment and executing test case as pre-UAT phase
  • Preparing data for client demos, participation in product trainings and product documentation

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