Business Analyst/scrum Master Resume
Herndon, VA
SUMMARY
- Over 5 years of diverse experience as Business Analyst in IT projects focused in the field of Healthcare and Finance industries.
- Strong knowledge on project life - cycle methodologies Waterfall and Agile (Scrum Framework).
- Good experience at meeting stakeholders and requirements elicitation techniques: interviews, group discussions, brainstorming, questionnaires, surveys etc.
- Excellent analytical skills to understand Business Requirements and to translate them to System Requirement Specifications.
- Developed Functional Requirement Documents (FRD) for business process refinement and system architecture; conducted feasibility studies; created and maintained Requirement Traceability Matrix (RTM).
- Designing and executing test plans, test scripts, tracking defects and getting them resolved to ensure that business requirements and functional specifications are tested and fulfilled.
- Proficient in MS Office Suite, MS Visio, MS SharePoint, HP Quality Center, HP Service Manager and Application Lifecycle Management (ALM).
- Adept in data analysis, GUI designs, customer management, team management, problem-resolving skills, conflict management skills, people management skills and excellent knowledge of soft skills, writing skills and oral communication.
TECHNICAL SKILLS
Methodologies: RUP, Agile, Waterfall, Six Sigma,UML, Business Process Modeling and Data Modeling
Office Tools: MS Word, MS Excel, MS PowerPoint, MS Access, MS Project
Process/Modeling tools: MS Visio, Rational Rose, Rational Requisite Pro, Smart Draw, Clear Case, Clear Quest
Database: MS Access, SQL Server 2000, Oracle
Quality Management: HIPAA, Six Sigma, TQM
Domain: Project Management,Healthcare Management, Pharmacy Benefit Management
Operating System: Windows Vista, NT/2000/2003/ XP/98
Languages: C/C++, Java, SQL, HTML, XML
PROFESSIONAL EXPERIENCE
Confidential, Herndon, VA
Environment: Mainframes, IBM DB2, HIPPA, SQL Server, Oracle, HP Quality Center, ALM, HPSM and MS Visio
Business Analyst/Scrum Master
Responsibilities:
- Gathering and managing Business Requirements, Requirement Elicitation, Gap and Impact Analysis, providing high level design solutions and delivering System Requirements by closely working with SME’s and Business stakeholders.
- Analyzing business requirements and current system behavior and collaborating to create system design specification documents including functional specifications, system use cases, mock-ups, design models, Business process flows, Data flow diagrams.
- Actively involved in JAD sessions, Conference calls and Business Interviews.
- Responsible for documenting Use Cases.
- Supporting software implementation and system enhancements.
- Prepared test scenarios.
- Coordinated with the users in performing User Acceptance Testing.
- Facilitated Retrospective meetings(After Action Review) with the users after the application went live with the users to discuss what went right and what could have been better.
Confidential
Environment: Hybrid Agile Scrum, SQL, HP Quality Center, HIPPA, MS Visio, MS Access, MS Project, MS Excel, MS PowerPoint, MS Word, MS Outlook, SharePoint 2013.
Business Analyst
Responsibilities:
- Conducted interviews with the Business Owners (BO) to understand the To-Be (Future state) process.
- Conducted JAD sessions with different Business users for better UI development.
- Conducted Gap Analysis to identify potential opportunities of improvement and recommended them to the Project Manager.
- Conducted Risk Analysis, Feasibility Study and co-created the Work Breakdown Structure (WBS) using MS Project 2013.
- Expressed the requirements through user stories, use cases, HTML models, ER diagrams and Process Flow Diagrams.
- Created the Product backlog with help of user stories collected through requirements gathering and gap analysis.
Confidential
Environment: Mainframes, IBM DB2, MS Visio
Business Analyst
Responsibilities:
- Actively involved in JAD sessions, Conference calls and Business Interviews.
- Responsible for documenting Use Cases from scratch as well as making changes to the existing Use Cases
- Final Business Requirement document that would help IT to perform the necessary changes as approved by the Business area
- Attend, coordinate and lead weekly and ad-hoc project/operational meetings to discuss progress of the deliverables and ensure timely completion
- Assisted Testers in writing Test Cases and Test Plans
Confidential
Environment: Hybrid Agile Scrum, SQL, IBM DB2, MS Visio
Business Analyst
Responsibilities:
- Cascading requirements to the development team and effectively communicate the functionality inherited in all the requirements in an Agile environment
- Managing change requests by analysing the impact, value addition, effort estimates, time frame to achieve functionality wish list facilitating Business Users to take appropriate decision
- Prepare Test Plan, test strategy and test cases for the thorough Functional testing in specified Testing Environment and executing test case as pre-UAT phase
- Preparing data for client demos, participation in product trainings and product documentation