SUMMARY

• Business Analyst professional with over 7 years of experience in Investment and Banking, Insurance, Mortgage and Healthcare industry
• Solid understanding of Software Development Life Cycle (SDLC) processes including requirements gathering, analysis and design, development tools and technologies, release and version control, contemporary testing methodologies and deployment management
• Experience working with various industry standards: Software Development Life Cycle (SDLC), Rational Unified Process (RUP), Agile Methodology, Capability Maturity Models (CMM), ISO 9001 Quality Management Systems and Six Sigma (DMAIC) Methodology
• In - depth understanding of Project Management Practices and Principles including Time Management, Budget Management, Resource Management, Risk Management and Change Management
• Experience in conducting GAP analysis, Impact analysis, SWOT analysis, Cost benefit analysis and ROI analysis
• Excellent analytical skills to understand the business process functionality and to translate them to System Requirement Specifications
• Experience in implementing Rational Unified Process Methodology using Rational tools
• Proven experience of working with Agile Development methodology by implementing and delivering Business Processes in iterations
• Experience in leading successful JAD session for performing gap analysis, deriving functional/non-functional requirements and document decisions on the future state of the systems and processes
• Excellent knowledge of Business Process Modeling and Process Re-engineering
• Hands-on experience with process modeling using Unified Modeling Language (UML) including use case, sequence, activity and deployment diagram
• Solid understanding of Content Management concepts and tools
• Experience in Implementing IT solutions to Financial industry in Compliance with various security standards defined by SOX, SEC and BASEL II
• Working Knowledge of implementing solutions to meet HIPPA healthcare regulations compliance
• Successfully managed User Acceptance Testing (UAT)
• Excellent leadership, communication and presentation skills
• Experience working with business users, SME and senior management
• Respected leader, known for mentoring and team building with excellent time management skills

TECHNICAL SKILLS

Methodologies: RUP, UML, CMM, ISO, DMAIC

Project Management Tools: Microsoft Project, MS-Office, Excel, Power Point

Content Management Tools: Microsoft Sharepoint, Documentum

Document Design Tools: Rational SoDA, Rational Requisite Pro

Testing tools: Rational Suite, Test Director

Business modeling tools: Microsoft Visio 2007, Rational Rose

Version control tools: PVCS, Rational Clear Case

RDBMS/DBMS: Oracle 9i, Access 2003, Fox Pro 2.5

Environment: Sybase ASE 12.5.1/15, Microsoft SQL Server 2005, Windows Server 2003, C#, ASP.Net 2.0, XML, SQL, PL/SQL, Element Tool, MS-Project, MS-Visio 2005, MS-Excel

PROFESSIONAL EXPERIENCE

Confidential, Cleveland, Ohio

Business Analyst

Responsibilities:

• Design the Business requirement collection approach based on the project scope and SDLC
• Participate in requirements analysis using a Use case driven approach and produced detailed use cases and functional specifications for all the interfaces
• Used Rational Rose and UML to produce use case models, sequence diagrams and class diagrams as part of the detailed design of interfaces
• Facilitate and manage meeting sessions with committee of SMEs from various business areas including Loan Monitoring, Asset Management, and Marketing
• Knowledge of Customer Segmentation, Portfolio Analysis/Mgmt, FDR and TSYS processes and FICO Score generation
• Develop Business Process Models in RUP to document existing and future business processes
• Perform extensive requirement analysis including data analysis and gap analysis
• Create User Documentation and conduct training classes
• Conduct user interviews and gather requirements using Rational Requisite pro
• Maintain and keep track of stakeholders requests for enhancements and changes using Unified Change Management tool (UCM) such as Rational ClearQuest
• Develop business requirement specification documents as well as high-level project plan
• Design and implement basic SQL queries for QA testing and report / data validation
• Translate the business needs into system requirements, communicating with the business on a broader scale and with an in-depth view
• Assist the PM in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted project related presentations
• Assist with developing and maintaining quality procedures, and ensuring that appropriate documentation is in place
• Conduct User Acceptance Testing
• Function as the primary liaison between the business line, operations, and the technical areas throughout the project cycle
• Conduct benchmarking activities to identify best practices

Environment: PowerBuilder, J2EE, Oracle, Rational Software Modeler, RUP, UML, SQL,MS-Office, MS Project, MS Visio, Test Director, Rational Rose, Requisite Pro

Confidential, Mechanicsburg, PA

Business Analyst

Responsibilities:

• CoordinatedJAD sessionsto understand theuser requirements and also their system's implementation.
• Demonstrated experience in Waterfall methodology activities for Requirements and Analysis phases.
• Was Able to understandbusinessgoals andbusinesscontext and translated them into technical specifications
• Demonstrated experience defining impacts of conversions,businessrules, and configuration decisions on downstream systems and interfaces.
• Worked in a shared services environment with understanding of SOA.
• Experienced in web services conceptsand support utilities, related database utilities. Demonstrated understanding and experience with ETL, Stored Procedures, and Queries.
• Involved in gathering requirements, identifying and preparing Use Case specification documents, creatingTrace-ability matrixand tagging it in the Rational Requisite Pro.
• DevelopedUse Casediagrams,businessflowdiagrams,Activity/Statediagrams andSequence diagramsusing Rational rose so that developers and other stakeholders can understand thebusinessprocess.
• Identified and documentedissues, riskandgaps, their descriptions, their impact and provided recommendation and alternatives to develop the application to meet the user requirements.
• Exposure toRational Clear Questto trackProject status,monitorworkloadanddetect issuesincluding defect submissions and enhancement requests.
• Synchronized and prioritized relevantdefectsandenhancement/systemrequests based onbusinessrequirements, allowing sufficient time frame to ensure accuracy and consider deadlines.
• Worked on analysis, design and testing of Startschema implementationfor theFinancial Data Martimplementation.
• Performed extensivedata analysis and data integritytesting for loading and validation of the data set output.
• Wrote standard and complex SQL queries using MS SQL Server and also in Mainframe for data validation process.
• Wrote requirements for various reports to be generated and migrated.
• Maintain documentation related to difficulties, complexities and anomalies that may arise duringtheETL process.
• Regularlyfollowed up withDevelopment Teamto discussdiscrepancies identified duringtesting.
• Served as a liaison between the users, facilitators and the project team as a team lead.
• Involved in the development of Project Plan in conjunction with theBusinessand IT areas.
• Participated in User Acceptance Testing andBusiness-to-BusinessTransaction testing for the project.
• Supported forthe creation of test plans and the debugging of problems.

Environment: Unix, Mainframe, Caliber, Rational Rose, Rational Requisite Pro, Rational Clear Case, UML, QTP, VB Script, MS Project, MS Office, DB2, MS SQL Server, Windows Server, Windows XP

Confidential, Hartford CT

Business Analyst

Responsibilities:

• Was involved in the planning of the RUP iterations anddocumenting of theartifacts throughout the various phases of thedevelopment process.
• Compiled the Vision Document and composed detailed Use Case Specification Documents in Rational RequisitePro.
• Used UML to perform Use-Case analysis to capture the dynamic aspect of the application.
• Interacted with stakeholders and gathered requirements as per thebusinessneeds.
• Ensured the accuracy andconsistency of the dataduring the data loading process.
• Was involved in managing the Daily Standup meetings and also ensured that quality standards were enforced as per the build-release schedule.
• Conducted GAP analysis byunderstanding the AS-IS system and the TO-BE system requirements by having discussions with the SME's.
• DocumentedRequirement Traceability Matrix inRequisite Profor traceability of requirements through test cases.
• Developed Test Plan and Test cases based on the Use cases
• Functional specifications and also performed manual testing of the functionality of the application by inserting varying data on different test runs.
• Developed Flowchart and process diagram using Microsoft Visio.
• Was in regularcontact withBusinesspartners on the status of issues, action plans and timeframefor resolution throughout the development cycle.
• Contributed in reviewing and editing of the test scripts.

Environment: RequisitePro, UML, Microsoft Office (Project, Publisher, Excel, Word, PowerPoint and Visio), Project Manager, PHP,Facets, Issue Tracker, Hyperion BI Applications, SDLC, Oracle 10g and VPN Client

Confidential, West Des Moines, IA

Business Consultant

Responsibilities:

• Work closely with the Business owners to gather their financial needs
• Organize information and develop business cases offering recommendations to clients
• Facilitate and gather requirements and create Use Cases by extensive requirement gathering sessions and JAD sessions
• Extensive experience in Oracle Configurator developer - User Interface Design, Rules & Functional Companions
• Extensive knowledge in Oracle ERP Application modules such as BOM, Inventory, Order Management, Quoting
• Strong in object oriented design and development - Java, JSPs, Servlets.
• Use the guidelines and artifacts of the Rational Unified Process (RUP)
• Zachman framework to strategize the implementation of Rational Unified Process efforts in different iterations and phases of the Software Development Life Cycle
• Work extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT)
• Work in SQL and Oracle dealing with extraction, analysis and processing of SQL Queries
• Facilitate in the overall management of the projects including risk analysis and mitigation, status reports, client presentations, defining milestone deliverables and establishing critical success factors

Environment: Oracle, Rational Rose, RequisitePro, Rational Clear Case, Feasibility Analysis, Risk Analysis and Gap Analysis, RUP, UML, SQL, MS-Office, MS Project, MS Visio

Confidential, Bradenton, FL

Business Analyst

Responsibilities:

• Gathered user and business requirements through interviews, surveys, prototyping and observing from account managers and UI (User Interface) of the existing system
• Authored Blueprint document from AS is to TO BE state
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies
• Created Use Case Diagrams, Class Diagrams, and Sequence Diagrams for the various modules in claims system using Rational Rose
• Conducted JAD sessions with management, SME (Subject Matter Expertise), vendors, users and other stakeholders for open and pending issues
• Scheduled meetings with developers, System Analyst and testers to collaborate resource allocation and project completion
• Worked with PMO office for maintaining Project Plan, Schedules, Tracking deliverables and maintaining Application Portfolio.
• Played a major role in Interface testing both functionally and manually
• Managed Defect Management process and conducted Defect Review meetings from daily defect report with Project team
• Worked closely with the test leads and developers to help create unit and system test cases that enhanced the quality of the deliverables
• Extracted data by writing simple and complex SQL queries using, joins, unions, etc. at the time of UAT and production
• Coordinated with UAT (User Acceptance Test) group and provided technical assistance regarding the application
• Collaborated with Quality Assurance Analyst in Rational Clear Quest to track defects
• Led and mentored team of Jr. Analysts

Environment: Microsoft Office, Microsoft Office SharePointServer 2007,Microsoft Visual Studio, Microsoft Visual Studio 2008Standard Edition, Microsoft ASP.NET, Microsoft .NET Framework 3.5, Microsoft SQL Server 2008, J2EE.

Confidential

Business Analyst

Responsibilities:

• Prepared logical data model in the form of Business Context diagram to include various entities and attributes in order to facilitate the design of Data model in the form of ER Diagrams.
• Studied current information structures and data models of the current databases to better understand the design of target data source.
• Performed custom data conversions and developed custom software for risk management applications including general claims, vehicle accident and administrative tracking. Performed all data field mappings.
• Used Rational Rose to model the process using UML to create behavioral and structural diagrams.
• Used Rational Clear Quest to track required changes and Rational Clear Case to maintain different versions of the project documentation
• Reviewed administrative and clinical practices and procedures: point of care, scheduling, registration, clinical documentation, patient care, and charge entry, medical coding and diagnostic testing procedures associated with multiple business units.
• Prepared Test Plans for each release, written Test Cases and executed them as part of Functional Testing. Prepared Test Reports and Deliverables and submitted for version releases.
• Regular interaction with the core developers helped us in fixing the defects in less time.
• Performed Black Box testing and conducted Functionality and Regression testing on various phases of the Management software
• Coordinated JAD session with system analysts, development team, project manager for application development and Pre-validation specifications.
• Created a prototype presentation in Visio for the SCAL region, thus showing a pictorial representation on the various drill downs from the report to the metrics to the database.
• Incorporated Rational Unified Process (RUP) to create Requirement Document Specifications using Visible Analyst.
• Used SDLC (System Development Life Cycle) methodologies like the RUP and the waterfall.
• Prepared Business Context Diagram, Use Case diagrams and corresponding Activity Diagrams using Rational Rose to depict the workflows to be incorporated into the development of Pega Business Process Management (BPM) tool.
• Developed UML Use Cases using Rational Rose and developed a detailed project plan with emphasis on deliverables.
• Lead the effort of Data Migration from disparate data sources into normalized data to eliminate redundant information and organizing the tables to easily maintain the table structures.
• Prepared training materials in the form of User manuals by preparing step-by-step guide to all screen flows in CMS.
• Assisted in development of User Interfaces and prepared screenshots to get business’s buy-in on the requirements.

Environment: Windows XP Professional, Oracle9i, MS Access 2000, MS Excel, RUP, Oracle, UML, Rational Rose, Requisite Pro, Clear Case 2002, Rational Clear Quest 2002, MS Office suite, MS Visio 2003.