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Project Manager Resume

Boulder, CO

OBJECTIVE:

To be an operations leader driving record levels of profitability and customer satisfaction through continuous measurable improvements in cost, quality, delivery, service, and flexibility.

SPECIALTIES:

  • Managing multi - national, cross-functional teams under tight deadlines with changing priorities through project closure with low or no variance.
  • Leading engineering teams with disciplined focus on strategic intent and tactical execution of company initiatives.
  • Driving continuous profitability and return on investment through cost reduction, working capital reduction, supply chain agility improvement, and quality improvement using Lean Six Sigma strategies and techniques.
  • Manufacturing process and test development including automated data acquisition and analysis from both manufacturing and the field to provide immediate feedback and actionable data.
  • Working closely with customer and internal teams to capture and understand VOC, and earning repeat business through focus on customer satisfaction.
  • Talent acquisition and mentoring, succession planning, and future leadership using individualize career development workbooks.

EXPERIENCE:

Project Manager

Confidential,  Boulder, CO

Responisibilities:

  • Improved manufacturing first pass yield on multiple programs to above 97% and lowered cycle time by more than 7 minutes on portable medicine dispenser with start-up customer.
  • Recovered 34% of negative variance for key accounts through system update for blood analyzer test solution which resulted in additional contracts awarded.
  • Initiated RIE to improve team coordination on complex software project for large customer account (EAU 10k/yr)
  • Created new dashboard tools and mentored new Project Managers on time management, communication, and team dynamics.
  • Decreased expected capital expenditures required to support capacity.
  • Consistently delivered capital expenditure totals under budget.
  • Proposed common tester platform with CAD concepts for long term reuse and presented cost benefit analysis to management.
  • Directed and executed NPI with short schedules and limited documentation.
  • Responsible for upselling service offerings for existing accounts.
  • Served as Jira administrator for seven large projects ($2.98M+)
  • Realized over $350k in cost savings through strategic supply chain management and resource management.
  • Established minimum peer-review criteria for PMC new product development proposals
  • Attained high customer satisfaction, quarter over quarter through corporate surveys for 5consecutive quarter (and counting).
  • Focused on execution excellence using lean methodologies including Agile/Scrum resulting in Tiger Team award.
  • Prepared and presented ROM’s, quotes, proposals and to customers. Quickly respond to RFQ/RFPs. Achieved a high win rate with customers due to focus on relationships, execution excellence, and communication. I reviewed and provided direction on terms and conditions prior to legal review.
  • Achieved zero non-conformities for ISO-9001 re-accreditation.
  • Received ‘Note Worthy’ honors from ISO-9001 auditor. Drove renewed awareness of our quality system within project teams.

Manager II

Confidential, Englewood, CO

Responisibilities:
  • Traveled quarterly to support or host EBR and improve interdepartment relationship with all five design centers, call center, quality, and supply-chain to deliver best-in-class products (Hopper/Joey systems)
  • Set SMART goals for team, conducted performance appraisals, created skip-level feedback sessions, reviewed training plans to improve department performance.
  • Held team accountable for deliverables, and lead team anticipate and resolve technical hurdles proactively in support aggressive timelines for five design centers.
  • Held weekly 1-on-1’s and maintained Career Development Workbook for team members resulting in 4 employees of the year awards given to various members of my team, and one Test Engineer of the Year award (Test&Measurement Magazine, Aug 2010).
  • Reported weekly to the C-Level executives on financials, issues, burn-rates, resource availability, and project milestones.
  • Developed technology roadmap for department, established technology whiteboard discussions, used Xmind and Gantt charts, and maintained technology plan to drive optimal performance from my team.
  • Certified 9 Six Sigma Green Belts (up from zero)
  • Responsible for the quality and reliability of the hardware representing over 7M EAU sold to US and Mexico, South Americans, European, and Asian markets.
  • Collaborated with cross-functional areas to develop NexGen test architecture and DPMO quality standards with new key performance metrics. Lead to creation Jira Dashboard of Top5 issues reviewed three times weekly in staff meetings and that I reviewed with call-center management weekly (KPI’s).
  • Administered Jira system, controlling all rights and permissions - generated custom reports per key performance metrics for management team.
  • Trained department and quality department on DMAIC using A3 template.
  • Traveled to support Quarterly Business Reviews with customers, contract manufacturers, and vendors to review new product introduction schedule.
  • Extensive travel for business support in Guadalajara, Bangalore, Shanghai, Kunshan, Hungary, Steeton/Manchester, Atlanta, Foster City to lead business reviews for technology preparation, test preparation, and system integration support.

Manager I

Confidential, Englewood, CO

Responisibilities:
  • Created formal training system for team which did not exist previously.
  • Implemented metrics collection to enhance training system ongoing.
  • Developed system requirements for new documentation repository used to house over 1100 test procedures for new and sustaining projects.
  • Revised job descriptions and created new supervisor job description with growth goals used for talent acquisition and growth.
  • Lead team to execute 4 full regression test suites across all fielded models in support of launching new satellites for Dish Network.
  • Grew department from 37 resources to 68 to support of corporate objectives.
  • Hired contractors to meet staffing needs based on corporate objectives.

Project Manager

Confidential, Englewood, CO

Responisibilities:
  • Managed software development life cycle for 8 Set Top Box projects, impacting over 31 Million fielded units for Dish Network.
  • Applied PM best practices for new product development (waterfall, xtreme, and sprint/agile techniques).
  • Presented status, schedule and budget to senior level management weekly.
  • Proposed and realized new task tracking system used by multiple departments to identify and resolve software issues with engineers.

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