Business Development Lead Resume
Dublin, OH
PROFESSIONAL SUMMARY:
My professional experience in the private sector includes business consulting, process design and implementation, and design of new systems and procedures. I have worked with a variety of industry specialties which include Insurance, Retail, Finance, Retirement Plans and Health & Productivity. I have worked alone and on project teams, and led business and IT teams through project engagements from Initiate to Implementation.
TECHNICAL INVENTORY:
Office Tools: MS Windows, Lotus Notes, Word, Excel, Access, PowerPoint, Project, Internet Explorer, Visio, Quickr, MS SharePoint, MS Outlook, Clear Quest, Quality Center
Creative Software: Adobe Illustrator, Adobe PhotoShop, Adobe Acrobat Professional, Microsoft Publisher
Web Development: HTML, XML, JavaScript, VBScript, FrontPage, Dreamweaver, Fireworks, Netscape Navigator, Visual Basic
PROFESSIONAL EXPERIENCE:
Business Development Lead
Confidential, Dublin, OH
Responsibilities:- Facilitate requirements gathering and business process modeling sessions with stakeholders, and am accountable for business deliverable work products.
- Utilize ESDM, Change Management and PMP methodologies to achieve specific goals.
- Ensure that the solution fits the business objectives and customer needs within budgeted constraints.
- Work in waterfall and agile development models.
Implementation Consultant
Confidential, Columbus, OH
Responsibilities:- Led teams consisting of business analysts, sales professionals, software developers, marketing and operations staff to design additional web - based product offerings for customers.
- Trained and managed teams for both Health & Wellness and Leave Administration program implementations.
- Reduced cost of program launch activities with changes to implementation process.
- Improved client satisfaction on program implementations by 50% for 2009.
Sr. Consultant
Confidential, Worthington, OH
Responsibilities:- Led a team of 11 on the development of sales support systems for a new product launch which brought the client $1 million in sales in the first year.
- Developed 23 course offerings and assessment tests for the training division.
- Managed recruiting and training initiative for new-hires.
Data Processing Manager
Confidential, Columbus, OH
Responsibilities:- Led team to design and develop an integrated Liquidation System Management System.
- Automated all daily systems processes.
- Mentored team on specialized skills for applications development and systems operations.
Project Manager
Confidential, Westerville, OH
Responsibilities:- Led team to develop claims intake scripting applications.
- Evaluated new technologies for process improvement.
- Trained and mentored development staff on all claims processing system tasks.
