SUMMARY:

• Sr. Business System Analyst with 10+ yrs experience of solid understanding of Business Process Flows, Business System Analysis, Software Development Lifecycle and Project Management Lifecycle in Financial, Insurance, Healthcare and Hospitality domain.
• Experience working with all Business Analysis knowledge areas (BA Planning and Monitoring, Elicitation, Requirements Management and Communication, Enterprise Analysis, Requirement Analysis, Solution Assessment and Validation and Underlying Competencies).
• Excellent analytical and problem solving skills in designing, developing, testing and implementing innovative business solutions using new approaches, technology and training.
• Experience working with all Project Management Knowledge areas (Scope, Cost, Time, HR, Procurement, Risk, Quality, Integration and Communication) and Process Groups (Initiation, Planning, Executing, Monitoring & Controlling and Closing).
• Demonstrated thorough knowledge and understanding of all phases of Software Development Lifecycle (SDLC) and its deliverables.
• Experience leading multiple projects under one large project umbrella.
• Experience in Business Analysis techniques like Benchmarking, Brainstorming, Data Flow Diagrams, Data Modeling, Document Analysis, Estimation, Functional Decomposition, Interviews, Process Modeling, Prototyping, Root Cause Analysis, Use Cases, Surveys, SWOT Analysis and Vendor Assessment etc.
• Currently pursuing Project Management Professional (PMP) Certification & CBAP.
• Excellent skills in conducting Business Analysis, OO Analysis & Design, Data Analysis, Requirement Analysis, Gap Analysis, Stakeholder Analysis and Enterprise Analysis.
• Experience working and managing Change Request Records after requirements sign off.
• Proven understanding of various SDLC Methodologies including Waterfall, Iterative, Parallel, Throwaway Prototyping, Agile and RUP.
• Proficient in creating Use Cases, Context diagram, Activity diagram, Class/ Object diagram, Sequence diagram, Architecture diagram and Data Flow Diagrams (DFD) using UML.
• Knowledge of Quality and Risk Management concepts like risk management, mitigation and contingency planning.
• Experience working in a variety of organization i.e. Functional, Projectized and Matrix while delivering quality work within given timelines & budget.
• Assisted in preparing test scripts, test plans, and performing hands - on testing, training and demo as necessary.
• Experience in communicating project status at executive levels.
• Actively involved in the Education and Training of the end users.

SKILLS:

Languages: C, C++, Java, PL/SQL, .Net, COBOL, Visual Basic 6.0, HTML, XML

Operating System: DOS, Windows NT, 95, 98, 2000, XP, VISTA, UNIX

ETL Tools: Informatica, Business Objects XI R2

Tools: Rational Rose, Requisite Pro, Rational Software Modeler (RSM), MS Office, MS Project, MS FrontPage, MS Visio, SODA, Clear quest, Clear case, UML, Adobe Photoshop, Tibco, Artie, LVTS, Qtz

Methodologies: Rational Unified Process (RUP), Waterfall, Agile, RAD, Six Sigma

Testing Tools: Quality Center/Test Director, Win Runner, Load Runner

Hardware: SUN Ultra 10S Server, IBM Server’s, all branded & assembled PC’s

Quality Stds: Six Sigma (DMAIC), CMM

Reporting Tools: Micro strategy, Altosoft, SAS, Crystal Reports, BO, Siebel, Toad

Database: Oracle, MS Access, SQL Server, DB2, Sybase

PROFESSIONAL EXPERIENCE:

Confidential, Wayne, PA

Sr. Project Manager / Business System Analyst

Responsibilities:

• Facilitated business requirements gathering sessions with various business groups and documented Meeting Minutes, Use Cases, Activity Diagrams, System Requirements Specifications (SRS), System Architecture Design, Disaster Recovery Plan, Business Process Models, Domain Models, Gap Analysis and Enterprise Analysis.
• Acted as the key point in formulating RFP’s and negotiating contract with vendors for COTS applications as well as office hardware (scanners, MFP’s, phone sets etc)
• Experience transforming a non-structured IT environment into a strategic process oriented framework for ongoing and future projects.
• Responsible for project management tools like project definition, planning, scheduling, vendor management, risk assessment, budgeting, change management, and project control.
• Functioned as the primary liaison between the line of business (lob) and the technology throughout the Project Lifecycle and process groups.
• Acted as the key interface between business and vendor teams in defining and influencing systems requirements and assisted in developing the appropriate system solutions. 
• Expert in soliciting, developing, documenting and managing requirements for online trading, retail/ commercial banking and other services.
• Responsible for reporting weekly project status to Change Managers and CTO.
• Extensive experience in data/ process mapping across multiple channels for various data marts / data warehouses (DWH) using SQL.
• Designed and documented test plan, test data/file, test cases, execution plans and test reports for various test phases (SIT, UAT, Regression, Performance etc) of the deliverables at hand.
• Demonstrated prod support and help desk capabilities for routine banking activities to resolve critical issues within the agreed upon SLA’s.

Environment: MS Office (Word, PPT, Excel, Outlook) SQL, Lotus Notes, .Net, Project Management, Visio, XML, FIS, Fiserv, Signature, Core Banking System, eMoney, MS Project, MS Dynamics, Cisco, Lotus CRM, Forms, Vision Content, AS400, COLD, DWH, Crystal Report, data center etc.

Confidential, Oaks, PA

Business Analyst / QA 

Responsibilities:

• Responsible for designing and testing trade functions for various lobs from trade initiation, execution and full settlement across various systems.
• Responsible for trade execution in LVTS and Quartz for various asset types using various messaging techniques like MQ, manual, SWIFT etc.
• Developed Project Charter, Scope Statement, Work Breakdown Structure (W.B.S.), Stakeholder Analysis, project Plan, Risk Management, Contingency Plan, Continuity Plan, Communication Plan, Education Plan, Process Scorecard, Tollgate Procedures, Lessons Learned, Baseline, BRD, Use Cases, Change Mgmt Plan, Risk Response Plan, SRS (HLD / LLD), Test Plan, Test cases, execution plan, Implementation/ Deployment Plan, Control Plan, Pilot Plan, Change Control Request and various other ad hoc documents/ reports.
• Responsible for reqs validation from full trade execution and settlement perspective and other criteria/ strategies involved.
• System analysis, design and development of the project in hand using variety of SDLC methodology (like Agile, Waterfall etc) for various work tracks on the platform.
• Designed test plans and scripts / cases for C day, CT, ST & IT testing of the platform throughout various releases.
• Solid Project management experience and management of multiple projects - can orchestrate across different lines of projects.
• Acted as the key interface between business and technology teams in defining and influencing systems requirements and assisted in developing the appropriate system solutions. 
• Extensive experience in data/ process mapping across multiple channels for various data marts / data warehouses (DWH) using SQL.
• Demonstrated prod support capabilities for routine trading activities to resolve critical issues by doing extensive research in the shortest time possible.

Environment: LVTS, Quartz, BOXI, SQL, OMS, Oracle, SWIFT, FX, .Net, MS Office, Word, Excel, PPT, Project Management, Visio, Quality Center, Waterfall, Agile, XML, DWH, Web Services (ESB/EIB) etc.

Confidential, Hopewell, NJ

Sr. Business System Analyst / IT Project Manager

Responsibilities:

• Functioned as the primary liaison between the Lob (Operations) and the technology throughout the Project Lifecycle and process groups using Six Sigma (DMAIC) methodology.
• Developed Project Charter, Scope Statement, Work Breakdown Structure (W.B.S.), Stakeholder Analysis, project Plan, Risk Management, Contingency Plan, Continuity Plan, Communication Plan, Education Plan, Process Scorecard, Tollgate Procedures, Lessons Learned, Baseline, BRD, Use Cases, Change Mgmt Plan, Risk Response Plan, SRS (HLD / LLD), Test Plan, Test cases, execution plan, Implementation/ Deployment Plan, Control Plan, Pilot Plan, Change Control Request and various other ad hoc documents/ reports.
• Facilitated business requirements gathering sessions with the business, and documented Meeting Minutes, Use Cases, Activity Diagrams, Business Requirements Specifications (BRD), Data Flow Diagrams, Business Process Models, Domain Models, Gap Analysis using Visio.
• Acted as SME for referrals lifecycle thereby providing continuous support to both business and technology groups throughout the Project Lifecycle.
• Established and maintained relationships across functional areas to facilitate continuous improvements in the area of project management.
• Acted as the key interface between business and technology teams (or COTS vendor) in defining and influencing systems requirements and assisted in developing the appropriate system solutions. 
• Extensive experience in data/ process mapping across multiple channels for various data marts / data warehouses (DWH) using SQL.
• Expert in soliciting, developing, documenting and managing requirements for online trading, retail/ commercial banking and other services.
• Responsible for reporting weekly project status to Change Manager / Program Managers.
• Demonstrated the understanding of business implications of the system application to the current and future business environment and domain functions.
• Designed and documented test plan, test data/file, test cases, execution plans and test reports for various testings (CIT, SIT, UAT, Regression, Performance etc) of the deliverables at hand.
• Demonstrated prod support capabilities to resolve critical issues by doing extensive research in the shortest time possible.

Environment: IBM web services (ESB/ EIB), Tibco services (BPM), Siebel, Salesforce.com, Dot Net, WSDL, XML, Toad, SQL, FTP, Crystal Reports, Oracle, .Net, SQL, IIS, UNIX, Autosys, Erwin, Clarity, Microsoft Visio, Microsoft Project, Quality Center, UML, DWH, Six Sigma (DMAIC), Market Data

Confidential, Mt Laurel, NJ

Sr. Business System Analyst

• Facilitated business requirements gathering sessions with the business, and documented Use Cases, Activity Diagrams, Business Requirements Specifications (BRD), Data Flow Diagrams, Business Process Models, Data Models, Wire Frames, Business Process Flows, Domain Models and Gap Analysis.
• Designs and documents test plan, test file, test cases and test reports for various types of testing (SIT, BAT, PAT, UAT, EIT, Regression, Performance, load, Unit etc) using Quality Center & QTP
• Customized analysis and problem solving for each of our unique software services.
• Designs, programs and implements software application packages customized to meet our specific project as well as business needs.
• Working knowledge of SWIFT, FedWire, ACH, CHAPS & BACS.
• Managing the Treasury Direct, ensuring their stability, and troubleshooting if issue arises to make sure they are back.
• Coordinating with end users to troubleshoot their specific issues related to the application.
• Knowledge of global & domestic industry legal, regulatory and operating standards.
• Worked extensively on Fidelity Systematics (RM/SC) system for day to day banking activities.
• Participated in the logical and physical design sessions, developed architecture design documents.
• Performed gap analysis between Treasury Direct v3.4.3 and Treasury Direct v3.7
• Analyzed, designed and generated various business performance reports using Business Object XI R2.
• Documented as is and to be business and system cross-functional flowcharts.
• Documented and supported system integration testing, mock conversion plan and deployment plans.

Environment: Websphere 6.1 server, Java, Business Objects XI R2, Windows Server 2003, Fidelity Systematics (Mainframe), WebMethods, Blue Dragon, SQL Server 2005, Websphere MQ, Momentum, Visibroker CORBA, RSA Server, Quality Center, QTP, EDI, Reporting Tool Artie, Lockbox, PAYPlus, Check free/ Fiserv, NACHA file format, Pep+, Market data etc