CAREER SUMMARY:

A Project Management professional with over thirteen years of experience and a proven ability of contributing to requirements and business processes. A business professional responsible for developing the functional requirements necessary to support the launch of new products and applications through their full life cycle. Experienced in managing multiple projects including new system and product development & launches, software development & implementation as well as systems integration. Experienced in identifying business risks, developing solutions, and implementing changes that positively impact business. A proven leader and out - of-the-box thinker who connects-the-dots of multiple areas, promotes teamwork, and develops strategies for efficiency gains. Extensive PC knowledge including Microsoft Office, Microsoft Project, Visio, Access and other desktop products.

COMPUTER KNOWLEDGE:Operating Systems:  Windows 95, 98, NT, 2000, XP,

Software:   Microsoft Office 2007 (Word, PowerPoint, Excel, Access, Publisher), PaintShop Pro, AutoCad 2002, Arbortext, Visual Basic, Matlab, Visual C++, Novell Groupwise, Microsoft Outlook, Adobe Acrobat, Microsoft FrontPage, MS Project 2007, MS Visio 2007, Visual Paradigm for UML 8.3

Languages:  C++, Basic, SGMLWORK EXPERIENCE:

Confidential

Sr. Consultant

• Serves as a Sr. Consultant for the HQDA G3/5/7, USACCSA/DSD (United States Army Configuration and Control Services Agency, Data Services Division) which administers knowledge management capabilities for HQDA G-3/5/7 to support Army Title 10 missions
• Works directly with clients to identify, document, and implement functional requirements through an established SDLC process
• Assisted in the execution of comprehensive test plans, both independently and with the customer, for HQDA G3/5/7's Universal Access Manager (UAM) program to ensure minimal operational impact during system patching and system upgrades
• Reviewed test plans for accuracy prior to UAT (User Acceptance Testing)
• Participated in software reviews prior to software releases
• Performed Design Verification Testing - during the development of the product
• Performed Acceptance Testing - this was performed by the analysts prior to delivery of the product to the client for UAT (User Acceptance Testing)
• Performed Regression test - verified that existing functionality didn't get broken when other aspects of the environment were changed
• Responsible for developing, maintaining, and updating systems documentation to include user guides, training materials, Business Requirements Document (BRD) and Functional Requirements Document (FRD), Operations Manuals, etc.

Confidential

Sr. Consultant

• Serves as a Sr. Consultant for the HQDA G3/5/7, USACCSA/DSD (United States Army Configuration and Control Services Agency, Data Services Division) which administers knowledge management capabilities for HQDA G-3/5/7 to support Army Title 10 missions
• Works directly with clients to identify, document, and implemented functional requirements through an established SDLC process
• Assisted in the execution of comprehensive test plans, both independently and with the customer, for HQDA G3/5/7's ERoSter program to ensure minimal operational impact during system patching and system upgrades
• Reviewed test plans for accuracy prior to UAT (User Acceptance Testing)
• Participated in software reviews prior to software releases
• Performed Design Verification Testing - during the development of the product
• Performed Acceptance Testing - this was performed by the analysts prior to delivery of the product to the client for UAT (User Acceptance Testing)
• Performed Regression test - verified that existing functionality didn't get broken when other aspects of the environment were changed
• Responsible for developing, maintaining, and updating systems documentation to include user guides, training materials, Business Requirements Document (BRD) and Functional Requirements Document (FRD), Operations Manuals, etc. 

Confidential

Program Analyst

• Served as a program analyst for the Defense Information Systems Agency (DISA), Mobile Network Services (MNS) division (NS22)
• Assisted in the development of the mobile device capabilities by ensuring war fighter requirements are addressed
• Documented DISA’s Unified Capabilities requirements including voice, video, and/or data services integration across the network infrastructure
• Traced war fighter requirements to the joint interoperability test command (JITC) and DISA network services objectives

Confidential

Consultant

• Served as a Sr. Consultant for the HQDA G3/5/7, USACCSA/DSD (United States Army Configuration and Control Services Agency, Data Services Division) which administers knowledge management capabilities for HQDA G-3/5/7 to support Army Title 10 missions
• Preserving the peace and security and providing for the defense of the United States, the Commonwealths and possessions and any areas occupied by the United States
• Supporting the national policies
• Implementing the national objectives
• Overcoming any nations responsible for aggressive acts that imperil the peace and security of the United States
• Worked directly with G3, G4, and G8 clients to identify, document, and implemented functional requirements through an established SDLC process
• Assisted in the execution of comprehensive test plans, both independently and with the customer, for HQDA G3/5/7's ECOP (Equipment Common Operating Picture) program to ensure minimal operational impact during system patching and system upgrades
• Reviewed test plans for accuracy prior to UAT (User Acceptance Testing)
• Participated in software reviews prior to software releases
• Performed Design Verification Testing - during the development of the product
• Performed Acceptance Testing - this was performed by the analysts prior to delivery of the product to the client for UAT (User Acceptance Testing)
• Performed Regression test - verified that existing functionality didn't get broken when other aspects of the environment were changed
• Responsible for developing, maintaining, and updating systems documentation to include user guides, training materials, Business Requirements Document (BRD) and Systems Requirements Document (SRD), Operations Manuals, etc. 

Confidential

Sr. Business Architect Consultant

• Served as a Sr. Consultant for the Department of Homeland Security’s (DHS) Immigration, Customs and Enforcement (ICE) critical modernization programs
• Provided the ICE law enforcement community information technology tools that facilitates the identification of criminal aliens for removal from the U.S. in support of DHS Mission Area #2: Preventing Terrorism and Enhancing Security, and Removal of Individuals Posing a Security Threat
• Decreased risk by completing the requirements gathering process and identifying and gaps needed to support CAII (Criminal Alien Identification Initiatives) and removal proceedings support
• Created UML diagrams to support the automated processing of Immigration Alien Queries (IAQs) concerning high threat subjects
• Worked closely with the program and project managers, solution architects, and developers to ensure the projects are executed in alignment and in compliance with the architecture
• Developed key artifacts, including functional requirements documents, business requirements documents, use cases, activity and sequence diagrams that are associated within an Enterprise Architecture (EA) Framework
• Collaborated with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
• Worked closely with the program and project managers, solution architects and developers to ensure the projects are executed in alignment and in compliance with Enterprise Architecture
• Able to transfer customer needs into application and operational requirements
• Proficient in understanding and developing Enterprise Architecture (EA) project plans, financial forecasting, and enabled to clearly articulate roles, project goals, and timelines
• Promoted Enterprise Architecture disciplines, guidelines and best practices to support alignment with client’s mission objectives

Experienced in the following areas:

• Acquisition Management
• Business Process Improvement
• Requirements Development and Management
• Organizational Change Management
• Project Management

Confidential

Sr. Business Analyst

• A member of the Future Commercial Satellite Services Acquisition (FCSA) Integrated Product Team (IPT) responsible for establishing single Blanket Purchase Agreements (BPAs) for procuring Mobile Satellite Service Solutions offered under the GSA’s Schedule 70 SIN 132-55 for Inmarsat BGAN and Inmarsat Legacy Services
• Worked with VShare (a MicroSoft SharePoint 2010 enterprise application) training team, to learn how to best incorporate the COMSATCOM Division’s (CSD) information and business processes into SharePoint 2010
• Responsible for planning, developing, and coordinating the documentation of CSD’s business processes to include the inter-relation of processes and procedures used by cross-functional teams throughout DISA (Defense Information Systems Agency)
• Independently tracked and reported project and process performance metrics to government client. This was useful to the division as well as all the Commands that we supported because we were able to give "real-time" metrics and provide them with an estimated time for delivery of services.
• Tracked and reported project and process performance metrics to government client
• Identified warfighter and industry trends, and administered business process re-engineering to improve processes

Revised SATCOM acquisition strategies and implemented guidelines

Interfaced, educated, and trained SATCOM community on business processes

• Developed a multi-phased project plan to document the business process of provisioning commercial SATCOM requirements; this was a vital, comprehensive, and complex undertaking as the process involves actions of over 40 people spread out over cross-functional teams in various worldwide locations.
• Conducted interviews and compiled and interpreted a multitude of resources and materials in order to complete the Standard Operating Procedure (SOP) guide for CSD
• Successfully completed the SOP guide, which was a contract deliverable for the company
• Championed, developed charter, and gained Government approval to implement a SATCOM PMO Configuration Control Board (CCB); this forum proved instrumental in stabilizing how changes to acquisition documents were collaborated on and fielded out to PMO elements.
• Verified and made appropriate updates to the Strategic Command Instruction 714-7 Commercial SATCOM Operational Policy; ensured our process was accurately captured before the final policy was disseminated to DoD users worldwide.
• Provided invaluable input to the Future Commercial Satellite Acquisition (FCSA) Transition Working Group, in planning the “to-be” ordering (documentation), provisioning (proposals/evaluation), and billing of all fixed and mobile satellite service requests to be processed by SATCOM PMO using the new FCSA contracts.
• Provided strategical and operational input to the Future Commercial Satellite Acquisition (FCSA) efforts by working with the Acquisition Division, Commercial SATCOM Division, and DITCO to successfully implement acquisition strategies for the transition of DSTS-G requirements to GSA’s Schedule 70 (Transponded Capacity (SIN 132-54) by 15 February 2011
• Selected to travel multiple times with CSD government team lead to DISA DITCO in Scott AFB Illinois, to discuss and capture the mobile SATCOM provisioning process
• Captured and created six detailed “AS-IS” provisioning work flow diagrams for fixed SATCOM, and mobile SATCOM processes, and performed additional duties to capture DISA DITCO’s internal process utilizing MS Visio 2007
• Authored two articles for the SATCOM PMO quarterly COMSATCOM SCOOP newsletters, one on “Formulating Requirements” and another on “SATCOM PMO’s efforts toward Operation Unified Response (Haiti support)”
• Oversaw development and garnered approval for CSD’s brochure to be circulated at DISA’s 2010 Customer Conference; the brochure highlights the prerequisite requirements needed to provision COMSATCOM services and provides the reader “how-to’s” and resources to contact
• Researched and drafted an outline for Emergency Planning for the Acquisition of Satellite Services
• Wrote Statement of Work (SOW) to gain 2 additional Mobile Satellite Services (MSS) personnel (FTEs) on contract

Sr. Systems Analyst

• In support of the HQDA CIO/G-6 AONS (Architecture, Operations, Networks and Space) Directorate, Army Architecture Integration Center (AAIC), assisted in the exercise of its responsibility as the primary office within CIO/G-6 by successfully providing program oversight of 42 architecture projects totaling more than $50M.
• Knowledgeable of Army C4/IT initiatives and capabilities, both existing and emerging
• A professional, experienced Staff Action officer who worked on the staff with budget, Program Objective Memorandum (POM) and has Programming, Planning, Budgeting, and Execution (PPBE) experience
• Developed Quality Management milestones within the program and increased compliance and reduced risks by 60% from FY08 to FY09
• Able to understand the strategic goals of organization within the PMO and linked those back to overall project plans, and technical and architectural scope
• Demonstrated advanced project management skills (e.g., develop milestones, assign work, manage staff and performance, identify issues and manage risk, measured and reported progress control and execution) of the project plan
• Developed MS Master Project Schedule for FY09 architecture projects using MS Project 2007 & Windows Share Point Server 3.0 (2007)
• Created internal business processes and procedures for the AAIC Division to include project charter and Standard Operating Procedures for the division and stakeholders
• Planned, coordinated, and executed annual prioritization process for identifying MU17 claimants to include reviewing previous year’s processes, updating operation procedures, scheduling action officer meetings, and coordinating Council of Colonel’s (COC) and General Officer Steering Committee sessions
• Worked with all other Service and Agency representatives at all levels (AO, O6, GO, SES)
• Provided support at General Officer level meetings by developing presentations, providing detailed note taking, and executive summaries.
• Developed functional requirements document in support of Army Program Information Management System (APIMS) tool
• AAIC representative/liaison to U.S. Army PEO-STRI software development team to launch and execute FY10 architecture program data call

Confidential

Sr. Requirements Analyst

• Led change management processes and functional development for the maintenance and enhancement of the Army’s knowledge management portal AKO with a user base of more than 2 million by gathering, writing, and scheduling requirements for implementation through close integration with AKO PO personnel
• Organized and facilitated the AKO Advisory Board (AAB) which brings together representatives from across the Army to discuss functional enhancements and related items as they pertain to AKO
• Gathered integral feedback from stakeholders concerning requirements for AKO through working group meetings and client interactions that aid in specifying exact needs of the user community
• Built client relationships between the technical developers and functional proponents supporting AKO by organizing and leading communicative working groups designed to bridge the gap between the separate disparate offices.
• Facilitated and coordinated board meetings for high level DoD professionals and IT leadership and performed administrative duties to support meetings
• Drafted agendas, prepared briefings, and presented briefings to leadership at board meetings
• Tracked and monitored action items captured at meetings and updated board members as changes occurred
• Attended conferences/seminars in support of Army CIO/G6, Knowledge Management Division
• Promoted knowledge sharing through the Army by strengthening links between knowledge sharing and information systems
• Collaborated across many Army Commands and communicates with all levels of management and staff

Provided support, research, and analyses for many working groups:

• Content Security IPT
• Wiki
• Metadata
• BPM
• Search
• Worked with Army stakeholders and leadership to gather and assess capabilities and requirements
• Oversaw implementation of Army policies related to content management and assisted technical field with applicable guidance
• Developed and documented best business practices and standard operating procedures to help AKO customer fully leverage their capabilities
• Tracked emerging Department of Defense (DoD) policies, Army standards, and capabilities and assessed its impact on the Army community
• Used MS Project to develop project schedule and updated Program Manager and Team Lead on status of multiple projects
• Developed standardization within the Knowledge Management Division with the development of business processes and templates

Project Manager

March 2007 - September 2007

• Served as a Project Manager in the Headquarters of U.S. Army NETCOM/ 9th Army Signal Command supporting the Technology Roadmap initiatives
• Developed and maintained the Army Technology Roadmap initiative using MS Access database
• Collected and analyzed data and identified trends to develop solutions and engineer processes that lead to greater efficiencies and cost savings
• Collected, reviewed, and analyzed information responsible for oversight of Army enterprise software and hardware license procurement activities, providing product licensing information, tracking licenses and approval to the procurement office when the Army moves to purchase enterprise licenses from large IT vendors, such as Microsoft and Apple
• Participated and contributed to the weekly teleconference with other members of the MS ELA Core Team to update the status of the Core Team Action Item list
• Developed the Internal Change Management Process for the Technology Roadmap Team

Confidential

Project Manager

• Managed and oversaw the administrative and daily operations of the biometrics technology program, ensuring compliance with local, state, and federal policies and regulations.
• Designed and developed program(s) or project(s) relating to biometrics technology for use in security and law enforcement environment
• Served as the Program Officer for Headquarters U.S. Marine Corps (HQMC) Security Division and coordinated with various USMC commands and elements as well as other Services within the Department of Defense (DoD) on the biometrics technology use and implementation program.
• Served as a U.S. Marine Corps liaison to the Biometrics Task Force, HQDA G3/5/7 which is responsible for programming, integrating, and synchronizing biometric technologies and capabilities in support of the nation
• Collaborated with other corporate departments, programs, projects, federal, state and local agencies, and friendly foreign government agencies to consolidate resources and enhance programs.
• Developed or assisted with the development and implementation of policies and procedures consistent with those of the client to ensure efficient operation of the program/project
• Prepared and presented briefs to Senior Executives and General Officers internal and external to the Marine Corps
• Represented the Marine Corps in meetings with other services, Joint Staffs, and DoD external agencies
• Provided HQMC input and oversight into biometric-related Joint Capabilities Integration & Development System (JCIDS) issues
• Developed and defined the training, fielding, and funding for the Cross Match program in support of the United States Marine Corps (USMC) Provost Marshall’s Offices (PMOs)

Confidential

Acquisition and Management Analyst

• Provided on-site availability planning support to the Navy’s Cruiser (CG) Ship Program Manager
• Conducted analysis of ship overhaul planning documents
• Coordinated with Ship Class Availability Managers to ensure adequate contractor support resources are assigned throughout the availability/modernization planning process
• Developed and monitored availability milestones using the Navy Data Environment (NDE) database, AMPS, and Planning Yard data.
• Developed Availability Planning Sheets (APS) and Planning Letters using MS Excel and MS Word
• Set up monthly teleconference meetings and distributes Availability Planning Sheets (APS) to all interested parties
• Directly involved in implementing an Interactive Data Environment (IDE) and utilizing the software development tool for the Availability Planning Sheets (APS)

Confidential

Program Analyst

• Provided program management support to the PEO Carrier Program Office (PMS 312) in the planning, execution, logistics, and configuration management of the U.S.S. George H. Bush (CVN-77) carrier program
• Developed database to track GFE and GFI discrepancies in the CVN-77 program
• Provided analytical research in support of the GFE/GFI database and checked for accuracies in the carrier’s systems
• Monitored and tracked the schedule, resources, and finances for the CVN-77 program using MS Project, MS Excel, and MS PowerPoint
• Maintained the Monthly Metrics report and was the “gate keeper” for the CVN 77 Balance Sheet, Estimated Costs of Risks, Summary of the DAES History report, Current Man hours for the CVN 77 program, and Change Orders in support of PMS 312 Program Office and tracked action items for the program
• Searched Thomas, a Library of Congress site, for legislative updates and to determine the budget for the Department of Defense Appropriations and Authorizations bills for the Fiscal Year
• Provided ILS functional support and serves as liaison between customers and the management team to ensure requirements are understood and completed when requested

Confidential

Project Control Analyst III/Database Administrator I

• Performed database administration tasks essential to the continued operations of applications and systems supporting AEOG clients
• Developed project schedules using MS Excel, MS Outlook, and MS Project 2003 in support of LHD8 clients
• Maintained a weekly activity log of planned and accomplished work
• Distributed and maintained weekly updates using MS Excel and MS Outlook to Ship Design Manager and other Points of Contact (POCs)
• Reviewed GLIB technical manuals for consistency to make sure the manuals follow Technical Manual Contract Requirements (TMCR)
• Responsible for writing “Technical Manual Experience” section for ESPC contract proposal
• Prepared technical reports for use by engineering, scientific, operational, or management personnel for planning, or by personnel in technical services activities
• Developed technical manual, MIL-STD-777F, DEPARTMENT OF DEFENSE DESIGN CRITERIA STANDARD: SCHEDULE OF PIPING, VALVES, FITTINGS, AND ASSOCIATED PIPING COMPONENTS FOR NAVAL SURFACE SHIPS in support of NAVSEA clients

Confidential

Engineering Design Teaching Fellow

• An Engineering Design Teaching Fellow at a NSF-sponsored ECSEL coalition at the Confidential at College Park that gave advanced undergraduates an opportunity to assist faculty in the delivery of the Introduction to Engineering Design (ENES 100) class
• The class was designed to be a “hands on” experience where first year students were introduced to the design process through the realization of an actual product (i.e. human powered water pump, etc) by working in small teams
• Acted as a role model, tutor, and team facilitator in addition to assisting the faculty member with tasks such as grading, supervising study sessions, and occasionally teaching a class section on material related to the class project or team dynamics (i.e. web design and project management strategies)

Completed a 1 credit seminar (ENES 388T - Seminar in College Teaching) to include modules focusing on:

• Understanding Your Students
• Group Dynamics and Teamwork
• Assessing Student Performance
• Academic Integrity
• Classroom Climate
• Used time management to balance the responsibilities of being a student and teaching fellow
• Committed 10 hours per week to the program, attended 100% of the ENES 100 class sessions, held office hours and tutored students as well as fulfilled the required ENES 388T training and seminars

Confidential

Biological Lab Technician

• Researched, compiled, and evaluated background information to enhance the planning and design of experimental dermatology experiments
• Prepared media for research experiments and performed Gel electrophoresis and Single-Cell Suspension experiments
• Assisted doctors in conducting both clinical and basic research, studying the treatment of inflammatory and malignant diseases involving the skin and the host’s response to the diseases
• Executed monthly radioactivity tests for Dermatology Branch

Confidential

Jr. Engineer

• A member of the Marine Engineering & Logistics Division and assisted in the development of Interactive Electronic Technical Manuals using a SGML/XML based programs (Arbortext).
• Updated 501k-17 & 501k-34 engine drawings used in Technical Manuals using AutoCad and PaintShop Pro
• Assisted in the preparation of Technical Manual Deficiency/Evaluation Reports, forms and corrections to affected Technical Manuals.
• Created templates and reports to support Logistics Division