PROFESSIONAL SUMMARY:

• Around 8 years of IT experience in various stages of Software Development Life Cycle (SDLC) which includes 5+experiences as SFDC Administrator, Developer on Salesforce.com platform.
• Experienced in using Force.com platform, expertise in creating Visual Force pages and writing APEX Classes and APEX configurations for business development.
• Worked extensively in creating APEX Triggers, Web Services and Workflows to achieve complex business functionalities.
• Hands on experience in Salesforce.com configuration in creating the Custom Objects, various types of Custom fields, buttons, links, Record types, Page layouts, User Profiles, Work flows approvals and Validating Rules and all other Administrative Works.
• Expert in writing the SOQL and SOSL for querying transactional records from the Objects and experienced in Web technologies like HTML, CSS, JQuery and WSDL.
• Experienced in integration of Salesforce.com with external applications by using Web Services API, Metadata API, SOAP and REST.
• Hands on experience on Salesforce Lightning for Customizing Reports and Dashboards for business use.
• Developed and worked on different Salesforce.com environments such as sandbox and production environments.
• Experience developing Dynamic Visual Force pages for salesforce.com and creating Custom UI with Java Script functionality and using Visual force pages, Visual force Tags and Controllers with the help of Custom Coding, and expert in code refactoring according to business requirements.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Email Services, Approvals, Reports, Dashboards, Actions, Tasks and Events.
• Proficient in creating the Lightning Component Tabs and Visual Force Tabs.
• Good experience in developing Salesforce Lightning Apps, Components, Controllers and Events
• Used Force.com Web services API and outbound messaging for implementing web services through WSDL in the application for access to data from External systems and websites.
• Experienced in cloud technology and on - premise infrastructure integration of Salesforce.com.
• Efficient in Bug Fixing occurred in VF pages and APEX business logic.
• Experience in web technologies like jQuery, HTML, CSS, JavaScript, PHP, WSDL, SOAP, REST and BULK API.
• Strong HTML5/CSS3 skills with solid knowledge of usability, accessibility and resolved cross browser issues.
• Well versed in using SOQL and SOSL queries within Governor Limits and in customizing standard objects based on Business requirements.
• Experience in implementing SOA architectures with Web Services using WSDL, SOAP and UDDI.
• Sound knowledge of ETL operations (data import/export operations) using various SFDC supported tools including Jitter bit, Dataloader.io, etc.
• Strong experience with source control tools like Github, Subversion, SVN.
• Hands on experience in implementing security and sharing rules at object, field, and record level for different users at various levels of organization. Also, created various profiles and configured the permissions based on the organizational hierarchy.
• Experienced in writing Bulkyfied code following the Governor Limits and handling the code coverage by writing test classes during code deployment.
• Deployed Customization from Sandbox to another environment by using Change Sets, Eclipse IDE and packaging.
• Experience in Object Oriented Languages like Java, JSON, Ajax and developed web-based applications based on Java and J2EE technologies like XML, JavaScript, jQuery.
• Having good knowledge of all phases of SDLC with expertise in Requirement gathering, Analysis, Designing, Development and Unit Testing.
• Efficient in communicating and working with off shore team in finishing the work on time.
• Team player with good Interpersonal skills, strong understanding of fundamental business processes, excellent Communication and Problem-solving skills.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components and Controllers), Apex Data Loader, S-Controls, Apex Web Services, Force.com Apex Explorer, AJAX, Dashboards, Reports, Analytic Snapshots, Custom Objects, Eclipse.

Web Technologies : HTML/HTML5, CSS, XML, JavaScript, AJAX, JQuery, JSON

JavaScript Libraries: Angular.js, JQuery

Programming Laguages: C, C++, Java

Version Control: GitHub, SVN

Web Services: REST, SOAP, WSDL

IDE's and Tools: Eclipse, Dreamweaver, Firebug, SublimeText, Notepad++

Database: PL/SQL(oracle), MySQL, MSSQL, Oracle

Operating Systems: Liinux, Windows 98/2000/XP/Vista/7/8, MAC OS X.

Methodologies: Agile, Waterfall, Scrum

WORK EXPERIENCE:

Confidential - Lorain, OH

 Sales Force Admin/Developer

Responsibilities:

• Involved in Planning and implementing new SFDC features according to the Business and Software requirements.
• Used Data loader and import wizard to insert, update and import bulk data of Accounts, contacts, leads and opportunities.
• Created users, roles, territories, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Customized and developed Apex classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Designed web to case and Email to case automation for case generation.
• Created various HTML5, Visual Force Email templates for Auto response to customers and outbound messages.
• Developed Apex classes, Triggers, Time triggered tasks and Apex scheduler to implement business logic to the needs of the application.
• Customized User Roles, Role hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users.
• Used field level security to manage the visibility and accessibility of fields for different profiles. Configured Sharing settings to specify the level of access for the users to have each other's data.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Implemented pick lists, dependent pick lists, validation and formula fields to the custom objects.
• Involved in Customizing Page Layouts, Workflow Alerts & Actions, Pick Lists, Record Types, Process builder, Custom Tabs and Email Generation as per application requirements.
• Developed Workflow rules, Validation rules, Approval process, Customization and implemented Apex classes and Triggers associated with them to manage the workflow in the application.
• Implemented enhancements on objects like Accounts, Leads, Contacts, Opportunities, Quotes, Activities, Tasks, Reports and Dashboards.
• Customized tabs, Page layouts, Visualforce pages, Controllers and Components for different business users and business centers.
• Developed Visual Force Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Designed, developed and deployed Apex classes, Controller Classes, Extensions, Components, Batch Apex classes, Test classes and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Customized existing Visual Force to align with Salesforce new Lightning UI experience.
• Designed Tabular, Summary and Matrix Reports on Opportunity, Pipeline, Cases generated, sales cycle and accounts.
• Worked on customization of Sales Cloud schema by customizing standard objects like Leads, Accounts, Contact and Opportunity, Products.
• Worked on lightning for creating custom pages for lookup screens on Salesforce and implemented Lightning components.
• Worked on REST and SOAP Apex web services along the custom web service method.
• Developed SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Scheduled retrieval of report data with analytic snapshots to dump the data on daily basis.
• Used sandbox for testing and deployed the code into the production environment.
• Used multiple sandboxes for development of various components of the project. Deployed the code to the UAT Environment for testing.
• Used GitHub for Code repository, version control and development collaboration.
• Configured the GitHub to maintain the different versions in common development environment
• Customized dashboards to track the usage for productivity and performance of business centers.
• Worked closely with the support team to resolve the cases and ensured the customer satisfaction.
• Worked in Agile environment.

Environment: Salesforce.com CRM application platform, Lightning, Sales Cloud, Service Cloud, Apex language, Apex Triggers, Visual Force (pages, components, controllers), HTML5, Java script, GitHub, SOQL, SOSL, Email services, Data loader, Data Import Wizard, Security controls, Windows XP, Eclipse IDE plug-in, Sandbox data loading.

Confidential - Bentonville, AR

SalesForce Developer/Admin

Responsibilities:

• Worked with the user group for requirement gathering throughout the planning and implementation and provided estimates to the client.
• Extensive experience in creating Web-to-Case, Email-to-Case, Case Escalation Rules, Assignment Rules.
• Implemented public access settings for sites, restricted login hours and restricted login IP ranges on profiles.
• Created different Workflow Rules and Approvals for various Support processes.
• Configured and Customized Sales Cloud, Service Cloud, Collaboration (Chatter) and Communities clouds.
• Implemented new customer support solution using Salesforce.com Service Cloud. Maintained and improved existing Sales Force implementation.
• Designed and developed the Custom objects, validation rules, Page layouts, Custom tabs, Record Types, and Search Layouts to organize fields, custom links, related lists, and other components on record pages to suit to the needs of the application.
• Designed, developed and deployed Apex Classes, VisualForce Pages, Components, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed custom SOAP and REST Web Services in Salesforce and published for External applications consuming.
• Integrated Salesforce with external application to call the Salesforce API through Apex callouts.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Enabled SAML based Single Sign-On in Production and Sandbox for authentication.
• Experience in Data Migration using Import Wizard, Excel Connector, Workbench and other integration tools like Apex Data Loader.
• Created and accessed configurations stored in custom settings.
• Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com.
• Created Customer portal community, developed Visualforce pages as per the business requirements and configured the portals.
• Worked on Styling the Customer Community pages by redesigning the login page using Site Templates, Custom Visualforce Pages, CSS and JQuery UI.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish Connectivity among Objects.
• Integrated and administered Salesforce for Outlook (SFO) for large end-user base
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Worked with Informatica ETL team for creating Data mapping for source and target (salesforce) systems.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for the correctness of the data.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Installed Salesforce AppExchange Apps, configured and maintained user security permissions in compliance with organizational needs.
• Packaged and Deployed customizations from Sandbox to other environments using Force.com IDE.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Responsible for all the Data Migrations using Data Loader for all projects in CSV files.
• Used ANT tool to migrate from Development to QA team.

Environment: Salesforce.com platform, Apex, Visual Force (Pages, Component & Controllers), Data Loader, GitHub, Sandbox, Eclipse IDE, SFDC Customer Portal, workbench, chatter, Web Services, SOAP API, REST API, Sales Cloud, Service cloud, Reports, Custom Settings, Workflows and Approvals. ANT tool, JIRA.

Confidential - Richmond, VA

 Sales Force Developer/Admin

Responsibilities:

• Implemented the SalesForce.com applications using Agile SCRUM Methodology that involves the iterative development methodology.
• Used Force.com IDE toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Created Custom Visualforce components and attributes to override the look and feel of standard Visualforce components.
• Created several web pages (UI) and tabs in the application using HTML, CSS, DHTML, JavaScript
• Developed JavaScript methods for doing two actions on a single button click, to overcome the SalesForce limitations.
• Worked with Sales cloud, Marketing Cloud, Chatter and App Exchange applications.
• Used Developer console's debug Log to catch Exceptions, debug apex script, execute Governor Limits and verified test coverage before deployment.
• Worked with Apex Scheduler to invoke Apex classes at regular intervals.
• Migrated Data in project using Data Loader tool and Cast Iron.
• Designed, Implemented and deployed the Visualforce Pages, Visualforce Custom Controllers Components, Advanced Search Functionality, Custom Objects, Reports, Analytic Snapshots, Page Layouts, Dashboards, Tabs, Tags, Components
• Implemented Marketing and Sales processes covering Campaign, Leads, Accounts, Contacts, Opportunities, Forecasting, Quotes etc.
• Performed end-to-end and regression testing on AppExchange applications and the SalesForce instance in general.
• Created Workflow Rules, Approval Process and Validation Rules on Custom objects.
• Implementation of components and wireframes using cross-browser compatible JavaScript, jQuery and AJAX.
• Created various Scheduled and Batch apex jobs based on the business requirements.
• Worked on Data cleansing with excel sheets to avoid duplicate records using External ID.
• Developed Web Service Callouts from Salesforce to External Applications using SOAP and REST API.
• Used XML based Web Services using SOAP/WSDL for common interface across all internal and external application and users.
• Used Change sets for deployment, once the Code merge has been done in Git.
• Customized the Dashboards to track the usage for productivity and performance of business centers and their sales teams.
• Worked with Informatica ETL team for creating Data mapping for source and target (SalesForce) systems.
• Worked with the User Acceptance Testing (UAT) team to help them understand the functionalities of SalesForce.
• Designed Test-driven development (TDD) software development process.
• Designed Continuous integration (CI) software engineering practice and used GitHub for version controlling.
• Deployed application from Sandbox to different other Sandbox as well as into Production environments using Change Set, Eclipse and Force.com Migration tool.

Environment: Agile, SalesForce.com Platform, Sales Cloud, Enterprise Edition, Apex Language, Visual Force (Pages, Component & Controllers), Data loader, HTML, SOAP API, REST API, GitHub, JavaScript, Workflows & Approval process, Reports, Force.com

Confidential - New York, NY

SalesForce Developer

Responsibilities:

• Worked closely with Business user groups for Requirements and was responsible for Designing Solutions.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Developed Visual Force Pages, Apex Classes, Apex Components and Apex Triggers for various functional needs in the application.
• Worked with various salesforce.com objects Standard objects like Accounts, Contacts, Leads, Case, Reports and Opportunities.
• Designed page layouts, search layouts to organize fields, related lists and other components on record pages.
• Used different record types for different countries and assigned permission sets for particular agent's profile.
• Designed and deployed Custom tabs, validation rules, and workflow rules to automate business logic.
• Customized Opportunity Splitting between multiple Reps and Calculates Commissions for respective Opportunities including Products and Schedules.
• Worked on Sales force for outlook to sync outlook with Sales force and track the emails sent to the customers in activity history.
• Worked with ETL Tools to interface data from the SFDC platform. 
• Created various Profiles, Permission Sets, and Public Groups and configured the sharing settings based on the organizational hierarchy requirements.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Developed Custom Report Types and Reports, Dashboards which roll up Split and Un-Split revenue by Rep, Role or Division.
• Created workflow rules, Page Layouts, Validation Rules and Approval Process based on Business needs.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Explorer.
• Deployed the code developed in the Dev. sandbox to the Test Sandbox and the Production sandbox using force.com migration tool.
• Customized Forecasting by building the Role Hierarchy in order to submit their forecast on weekly basis and to track the quarterly revenue.

Environment: Salesforce.com Enterprise Edition, Apex, Visual Force, Data Loader, HTML, Java Script, CSS, Workflows & Approvals, ETL Tools, Reports, Eclipse IDE Plug-in, Customer portal, Force.com Sites, SOQL, SOSL.

Confidential - Tempe, AZ

 Java Developer

Responsibilities:

• The entire application was developed in J2EE using an MVC based architecture.
• Involved in Developing Web Application with Full Software Development Life Cycle (SDLC) from Design to Deployment using agile methodologies.
• Designed Graphical User Interface (GUI) for various WebPages using AJAX, HTML, CSS, JSF, JQuery JavaScript.
• Developed APIs using Hibernate to interact with the Oracle database.
• Involved in implementation of application using conventional design practices (SOA-Service Oriented Architecture, MVC-Model View Controller).
• Used Spring Framework's IOC Dependency Injection to inject Service Object using Service Locator Design Pattern into Action Classes.
• Involved in developing Java beans for the business logic using Session facade pattern and deploying them in Apache tomcat.
• Involved in designing the user interfaces using JSP.
• Developed web-based customer management software using JSF.
• Exposed the back-end services as RESTful APIs available for the front-end application to call using Ajax.
• Processed JSON data from RESTful web service by using Ajax to get resources from the database and populated the data to the client side.
• Involved in implementing JQuery for providing interactive user interfaces.
• Written Test cases using JUnit to validate the application flows.
• Involved in using continuous integration tool Jenkins to push and pull the project code into GitHub repositories.
• Involved in CICD process using Jenkins job creation, Maven build and publish.
• Coordinating with cross functional teams to maintain Application deployment plan.
• Fixing defects (related to security as well as functional) in every release module, and sharing the same with client using defect tracking tool JIRA.

Environment: Core Java, J2EE, JSP, XML, SOA Spring, Hibernate, HTML, Rest Web Services, Eclipse, Maven, Ant, SVN, Servlet, JavaScript, Multithreading, Executor Framework, Hibernate, JQuery, UNIX, Design Patterns, Agile, HTML, SOAP, WSDL, PL/SQL, Oracle9i/10g/12c, GitHub, WebLogic, Jenkins, Junit, JIRA