Senior Program Manager Resume Â Indianapolis, IN - Hire IT People

SUMMARY:

Technical Project Manager (Expertise in Auto/Utility industry and in Operation)High performance Technical Operation Manager skilled at developing and executing warehouse operation strategies designed to increase revenue, reducing costs and increase in profitability in a global marketplace.
Diverse experience in warehouse operation, business & product management, product marketing, software development, and hardware design. Managed 10+ major global product launches and was instrumental in warehouse optimization, cost reduction and new business, while creating a new market category from the ground - up.
Manages and drives operational goals and metrics, labor plans, schedules, quality initiatives, process change initiatives, and assists the business to achieve year over year improvements within the operating plan.
Daily/weekly status reporting to business/IT stakeholders on current progress and IT strategy planning.
Works with key business partners such as Transportation, Finance, HR, Loss Prevention, IT, and Facilities to deliver results and to secure required support and resources for projects and initiatives

TECHNICAL SKILLS:

Programming knowledge: SAP Data Services, SPSS, Visual Basic, Java

Database Knowledge: Oracle 11g, SQL server, IBM DB2 BLU

Tools: Tableau, Load Runner, Selenium, HP Quality Center, Clarity, Microsoft Project

PROFESSIONAL EXPERIENCE:

Confidential, Indianapolis, IN

Senior Program Manager

Responsibilities:

Leading outbound operation with 154 direct reporting.
In charge of shipping 500,000 + weekly shipments volume.
Serves as the servant leader for the team to ensure clear communication and organization of the team, along with maintaining the product backlog and release plan and facilitating the core scrum ceremonies
Leading the planning and strategy of outbound operation of Confidential fulfillment center
Daily/Weekly reporting to business and IT stakeholders on daily operation status
Represent the team daily at the Scrum of Scrums (S2) meeting to report impediments for escalation.
Facilitate scrum ceremonies for the team (Daily Stand-up, Planning, Retrospective, Grooming & Review/Demo).
Facilitate impediment resolution in a timely, cost effective manner.
Track and produce key metrics (e.g., burndown, burnup, cumulative flow, velocity, etc.)

Confidential, Farmington Hills, MI

Project Manager

Responsibilities:

Lead infrastructure engagement for MBFS’s largest contract management business transformation project (Nexus).
Supervised as single of contact between HPQ and MBFS for all infrastructure related project requirements.
Lead the infrastructure side for large projects such as IBM Watson.
Improved the infrastructure setup and delivery timeline by 25%.
Implemented big data analytics IBM Watson for MBFS global rollout
Status reporting of infrastructure projects development to business/IT stakeholders

Confidential, Detroit, MI

Manager

Responsibilities:

Manages/oversees all aspects of assigned projects (including definition of project scope/objectives, development of project plan and schedule, budget and resource plan, status reporting, project development, and implementation)
Develops and manages project team(s), including allocation of work assignments among team members
Manages project budget; reports budget status and acts as liaison with Controller(s), as appropriate
Led 12 member team to provide real time visualization of Outage, Confidential Crew and Confidential Assets. Utilized tools such as Maximo and GIS that resulted in $0.5M saving annually.
Developed 3 stage strategic business improvement roadmap for AMI (Advanced metering interface) and Smart grid, resulting in total saving of $5 M over the period of 3 years.
Led team of 12 Utility consultants and successfully implemented $2.5 M smart connect analytics projects using SAP and Oracle.
Implemented big data analytics for Confidential customer service department called speech analytics and desktop analytics.

Confidential, Dearborn, MI

Manager

Responsibilities:

Led 12 member automotive SMEs to implement client’s NA healthcare applications across Ford global facilities resulting in net projected saving of $15 M over 5 years period.
Identified overhead reduction and improved productivity using cloud computing and mobility which resulted in short term saving of $20,000 and long term saving of $1.2M.