SUMMARY:

• Change Agent that builds PROGRAMS by evaluating business objectives, resources and culture, then creates a road map to systematically execute to plan. Builds positive management, vendor, client, and employee relationships to unify organizations and meets business objectives.SKILLS & EXPERIENCE RELEVANT FOR THIS POSITION
• BA in Psychology, Masters in MIS (GPA 4.0), and holds a US patent.
• Built Business Intelligence Program for global manufacturer, using Kimball Methodology.
• Performed strategic planning and laid out roadmaps for several IT organizations.
• Managed IT budgets of $28M, major projects up to $20M, and technical teams up to 200.
• Negotiated millions of dollars of contracts for hardware, software and vendor services.
• Evaluated several target IT organizations for M&A’s up to $470M.
• Managed multiple software development teams and major CRM implementations.
• Managed 150 RS/6000 servers in 20 sites, generating $10B in annual revenue for MCI.
• Prevented $1.6M law suit by proactively re - engaging vendor & creating a win, win solution.
• Built 2nd, 3rd and 4th level production support environments and system admin. teams.

PROFESSIONAL EXPERIENCE:

BUSINES INTELLIGENCE PROGRAM MANAGER

Confidential, Marshalltown, IA

• Built BI program from scratch. Evaluated department needs (90+ interviews).
• Reported and led quarterly update to an executive level BI Steering Committee.
• Laid out platform architecture, selecting Microsoft SQL Server with (SSIS, SSAS, and SSRS), Cognos, Tableau & Excel. Evaluated data modeling tools (Erwin, ER Studio & PowerDesigner), selecting SAP’s PowerDesigner. Managed vendor relations, engagements, invoices and contracts.
• Selected Kimball bottom up dimensional model using conformed dimension and facts.
• Purpose to integrate silo’d source systems (Quote & Order, Manufacturing, Service and multiple legacy ERP systems (Oracle, JDE, 4th Shift, SAP, NEC, Cameo, MasH & ERS).
• Set program direction, architecture, hardware, staffing, business user relations, requirements and set project priorities for the program.

Confidential, PFSweb Plano, TX

Software developers

• Developed plan to reorganize the department and started building proper processes and procedures.
• Managed the technical staff for JDE software development on AS/400, GIS (EDI) data mapping, Sr. Account Managers and Account Managers responsible for all clients IT projects and enhancements.
• Doubled size of team, adding 17 technical positions, growing the team to 33.
• Built training program for junior account managers to provide consistent level of services for clients.
• Added QA component to the team with consistent processes and procedures to reduce software bugs.
• Managed 365x24x7 production support environment and a software development group in Manila.
• Managed software dev. for warehouse distribution centers, Dematic pick to light carts, & lot control.

IT MANAGER

Confidential,  Denton, TX

• Started to prepare for a multi-million dollar DWH/BI initiative using iStrategy.
• Documented a million dollar alternative to a 3rd party DWH/BI solution as an alternative.
• Laid out a plan to reorganize and triple the size of department, in preparation for growth.

DIRECTOR III - DIVISION MANAGER of SOFTWARE DEVELOPMENT

 Confidential, Austin, TX

• Developed a multi-year strategic road map to move Mainframe legacy systems to a Java/client server SOA environment, utilizing an ESB (enterprise service bus).
• Evaluated & implemented a $4M BI system, evaluating (Business Objects and Hyperion).
• Evaluated Cognos and Crystal reporting tools.
• Managed all legacy & web apps, PeopleSoft, Business Objects and Imaging (Kofax & Filenet).
• Responsible for all financial apps, payment collections, web services, BI, DBA’s and QA.
• Managed the Tax system running on a Z9 mainframe with DB2, and 6 million lines of code.

DIRECTOR APPLICATIONS & IT PLANNING

Confidential,Addison, TX

• Avoided $1.6M lawsuit and negotiated new software usage license, which saved $1.1M.
• Reduced consulting services from a monthly run rate of a million dollars down to $200K per month.
• Managed $28M budget. Negotiated millions in software, data bases, hardware & vendor services.
• Led and completed $20M Siebel/Oracle Order Entry application implementation.
• Built and relocated data center of 60+ servers. Stabilized IVR application with 80 T1’s.

CONSULTING MANAGER

Confidential, Dallas TX

• Recruited to help build the foundation for Confidential ’s new cable practice.
• Performed due diligence in multiple IT organizations for M&A’s ($250M to $470M).
• Conducted a National Data Center study for a fortune 50 company for a $5B venture.
• Performed 3 month hardware benchmark for a major retailer to validate peak season volume.

DIRECTOR SOFTWARE DEV.

Confidential, Carrollton, TX

• Implemented $14M CRM Vantive/Sybase project for multiple call centers (4) with 2,000 CSR’s.
• Member of a special team to perform due diligence on target companies for acquisition.
• Integrated an acquired company with an offsite team of 2 BA’s & 18 developers.
• Negotiated with 2nd & 3rd tier vendor services for the $14M CRM Vantive project.

MANAGER

Confidential, VA, CO

• Built production support EDI team of 14 for MACD’s, B2B CLEC’s using Beechwood’s Intercom.
• Managed 150+ IBM RS/6000 servers in 20 sites generating $10B annually & 32,000 tps.
• Managed vendor contracts & licensing for servers, OS & disk capacity for 150 IBM RS/6000 servers.
• Led 2nd level production support team, managing 60+ applications and their network 365x7x24.
• Built a capacity planning team using Best1 to manage growth of ISN platform.