Business Process Analyst Resume
Oklahoma City, OK
SUMMARY:
- Experienced Business Analyst / Project Manager offering almost 13 years of success leading all phases of diverse technology projects; Requirements Elicitation , Analysis , I mplementation and Testing of projects. A smart working , motivated, sincere, committed, quick learner , detail - oriented team player with excellent communication, analytical, leadership, interpersonal and problem-solving skills.
- Experienced in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation, testing and deployment as well as software engineering methods; Agile and Waterfall Method.
- Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
- Experience with Data Extraction, Transformation, and Loading (ETL) from Multiple Sources. Worked on data integration from various source files.
- Experience in Data Analysis, Design, Development, Implementation and Testing of Data Warehousing.
- Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
- Expert in agile and waterfall project management methodologies. Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.
- Skilled in creating Wireframes / Screen Mock-Up's based on requirements captured by meeting with End Users / Customer/ SME's.
- Experienced SharePoint (2013) administrator. Created and maintained SharePoint sites for the courts of the state of New Jersey.
- Overhauled and organized the software update on Production SQL Server to reduce testing time and eliminate the risk of deploying invalid updates.
- Performed data modeling, data analytics, and data mining using Alteryx Designer.
- Exceptional Documentation Skills for writing Use Cases and Functional Requirement Documents as well as for creating Use Case diagrams, Activity diagrams, State diagrams based on UML Methodology and business process flow diagrams using MS Visio/Enterprise Architect.
- Defining Test Cases, creating Test Scripts, analyzing bugs, interacting with QA / dev teams in fixing errors and User Acceptance Testing (UAT).
TECHNICAL SKILLS:
Tools Used: Requirements Management,Enterprise Architect, HP Quality Center, SharePoint
Wireframe Tools: MS Visio, SnagIt, Axure, Smart Draw, MS Paint
Database: Toad, MS SQL Server, Oracle
UML Diagrams: MS Visio, Enterprise Architect
Test Cases: HP Quality Center, MS Excel
Automated Jobs: Alteryx Designer
Leadership: Customer Service | Stakeholder Relations | Strategy | Goal Setting | Project Management | Best Practices | Strategic / Tactical Leadership | Change Management | Transformational Leadership | Improvement Initiatives |
PROFESSIONAL EXPERIENCE:
Confidential
Business Process Analyst
Responsibilities:
- Working on AIDS project improve the Accident and incident process improvement.
- Defined processes and tools best suited to project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
- Involved in Business Process Reengineering.
- Involved in understanding Legacy System, current business, policies, and procedures.
- Interacting with business owners to gather both functional and technical requirements.
- Created BRD and FRS following the Agile / Waterfall Methodology for multiple projects.
- Created Wireframes/To-Be Screens and conducted wireframe walkthroughs with users.
Confidential,Stamford, CT
Business Analyst
Responsibilities:
- Working on multiple projects for Atlas and Polar Air as Business Analyst/Tester.
- Owned Business Analysis and Project Management of many projects (Requirement Elicitation as well as Testing).
- Involved in understanding Legacy System , current business , policies , and procedures .
- Conducted Requirement walkthroughs with Developers to help them understand the requirements and identify feasibility issues, if any.
- Created BRD and FRD following the Agile / Waterfall Methodology for multiple projects.
- Conducted multiple JAD sessions with Client’s/Users/Business Owners from different domains and Managers to identify business rules, functional/non-functional and technical requirements.
- Documenting the business requirements and process flows.
- Used agile methodology for SDLC and utilize scrum meetings for creative and productive work.
- Identifying bottlenecks/issues and fine tuning them for optimal performance.
- Responsible for capturing, reporting, and correcting issues within the project and Involved in resolving process.
Confidential,Piscataway,NJ
BI / MDM Analyst
Responsibilities:
- Worked as Project Manager for multiple projects. Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.
- Owned Business Analysis and Project Management of the Salesforce Monthly Automation project (Bringing data from Plant ERP’s to Data Warehouse).
- As a part of the ecommerce development team, participated in managing the design , development of RFP , vendor selection, implementation and management of the ECommerce Sales Project. As a business analyst, governed the requirements gathering session and was a part till the implementation phase.
- ECommerce Sales Project was based on the pre-determined SLA metrics as agreed to between Management, Sales division and external clients. The goal was to meet or exceed metrics and to ensure conformance in delivery of products and services.
- Provided routine reporting to upper management ( C-level ) for reviews.
- Interacting with business owners to gather both functional and technical requirements.
- Documenting the business requirements and framing the business logic for the ETL process.
- Used agile methodology for SDLC and utilize scrum meetings for creative and productive work.
- Identifying bottlenecks/issues and fine tuning them for optimal performance.
- Responsible for capturing, reporting, and correcting error data and Involved in resolving process.
Confidential,Oklahoma City, OK
BSA / Functional Architect 3
Responsibilities:
- Involved in understanding Legacy System , current business , policies , and procedures .
- Created Process Flow Diagrams using MS Visio.
- Conducted multiple JAD sessions with Client’s from different domains and Managers to identify business rules , functional requirement, and non-functional requirements .
- Created Functional Requirement Specifications/Use Cases following the Agile Methodology using MS Word/Visio.
- Created Wireframes /To-Be Screens using MS Visio / SnagIt / MS Paint and conducted wireframe walkthroughs with users and Managers to get a sign off.
- Involved in Business Process Reengineering .
- Participated in Daily/Weekly Scrums to report the daily work status.
- Conducted Requirement walkthroughs with Developers to help them understand the requirements and identify feasibility issues, if any.
- Worked as SharePoint (2013) administrator and Created SharePoint site for ATCSU unit.
- Involved in creating Test Cases (SharePoint) and performed Manual Testing.
- Performed Functional and GUI Testing to ensure that the user acceptance criteria are met.
- Created reports based on Client’s needs using SQL .
- Performed data validation using SQL.
Confidential,NY
Business Systems Analyst
Responsibilities:
- Involved in understanding Legacy System, current business, policies, and procedures.
- Created Process Flow Diagrams using MS Visio.
- Conducted multiple JAD sessions with Client’s from different domains and Managers to identify business rules, functional requirement , and non-functional requirements.
- Created Functional Requirement Specifications following the Agile/Waterfall Methodology using MS Word/Visio.
- Created UAT/System Testing scripts and performed complete testing of system.
- Worked with and managed an offshore team of 6 members.
- Created Wireframes/To-Be Screens using MS Visio/SnagIt/MS Paint and conducted wireframe walkthroughs with users and Managers to get their sign off.
- Involved in Business Process Reengineering .
- Participated in Daily/Weekly Scrums to report the daily work status.
- Conducted Requirement walkthroughs with Developers to help them understand the requirements and identify feasibility issues, if any.
- Involved in creating Test Cases (SharePoint) and performed Manual Testing.
- Performed Functional and GUI Testing to ensure that the user acceptance criteria are met.
- Created reports based on Client’s needs using SQL and Alteryx Designer .
- Performed data validation using SQL/Alteryx Designer .
