Sr. Information Technology Manager Resume
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MN
SUMMARY:
- Over 19 years of experience in analysis, design, development and implementation of business applications using Hadoop stack (PIG, Hive, Mark logic, Splunk), Bedrock - Data management platform integrated with Hadoop, TALEND 5.4, SAP BO BI 4.0, Business Objects XI 3.1, MS SQL Server 2005/2008, Microsoft Visual Studio 2008, BIDS, SSIS, SSAS, SSRS, DataStage 7.8/8.1 Server/PX, Unix, TERADATA 13.0, Sybase, DB2, Crystal Reports 2008, Apache Hadoop, Python, R, XML. JSON and Cold Fusion 9.0.
PROFESSIONAL EXPERIENCE:
Confidential, MN
Sr. Information Technology Manager
Responsibilities:-
Manage Big Data Production processes to ensure business SLA's are met daily, weekly and monthly.
- Resolve Big Data production incidents in a timely and coordinated manner with multiple teams with different priority levels.
- Manage production code migration processes to ensure smooth technical and business processes are not interrupted
- Support technical and business teams for issues that need in-depth analysis and technical coordination.
- Manage resources so they can support production process that fail outside of normal US business hours.
- Create procedures for team resources to follow to help in efficiency and consistent support across the team
- Responsible for development and maintenance of critical applications delivering data to internal groups at UHG to meet goals in delivering excellent Healthcare services
- Key member and technical lead of operations team - to ensure operational effectiveness
- Worked on a live 105 nodes Hadoop cluster running on MapR 4.0.2 version
- Worked with highly unstructured and semi structured data of 30 TB in size (90 TB with replication factor of 3)
- Developed MapReduce programs to parse the raw data, populate staging tables and store the refined data in partitioned tables
- Very good understanding of Partitions, bucketing concepts in Hive and designed both Managed and External tables in Hive to optimize performance
- Developed UDFs in Java as and when necessary to use in PIG and HIVE queries
- Involved in Pivotal to MapR 4, MapR 4 to MapR 4.0.2, MapR 4.2 upgrade
- Developed Predictive models to detect High-Risk Fraud, Waste and Abuse in claims
Technical Environment: Java and Hadoop stack (PIG, Hive, Mark logic, Splunk), HP Service manager, Tivoli workload scheduler (TWS), Bedrock - Data management platform integrated with Hadoop
Confidential, MN
Sr. Business Analyst
Responsibilities:
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Consult with the clients to enable them to submit their Medical, Pharmacy, Dental insurance claims and Enrollment data for Risk Adjustment (RA) and Reinsurance (RI) programs.
- Review and analyze the new mandates from CMS (Center for Medicaid Services) and document these mandates and latest updates for cross functional teams: capturing elevated level requirements for the business and converting them into business and or functional requirements
- Gather requirements from all users, experts, and key personnel to understand the specific needs of the clients, validate these requirements with stakeholders and the project team and getting their sign offs for BRDs and Interface Specification Documents; provide suggestions and recommendations.
- Perform gap analysis with different business groups to ensure that the system initiatives are met.
- Work closely with development teams and operational staff to help translate requirements for the systems implementation.
- Lead internal review sessions to discuss issues and questions related to requirements and documentation; work with business stakeholders to review and resolve Issues.
- Work with Subject M Confidential er experts (SMEs) to prepare the system for review. Coordinating and maintaining constant excellent relationship with SMEs and other areas of business.
- Assist and co-ordinate with business groups, system owners and the Engineering Team by gathering explanations and reasoning for the requirements and coordinating the knowledge flow to the Engineering teams.
- Provide support for production, testing and development environments with Integration Testing and UAT and maintain the related documents.
- Confidential end all regularly scheduled client meetings to support architects with business and other technical notes, handle reviews and walkthroughs with the client and communication of the same to the engineering team.
- Develop workflow of business and identifying those business processes within area(s) that will be affected with the new mandate& analyze existing flows and provide solutions (create future process flow) to the business to facilitate the smooth implementation of the changed benefits/mandates.
Technical Environment: SQL, Oracle, MS Excel, MS Visio, SharePoint, MS Office Suite
