SUMMARY:

• Strong cross - functional business analyst and team leader with the ability to create cohesive, effective and productive teams that successfully define, plan, and execute strategic enterprise-wide initiatives.
• Consistently successful in delivering discrete deliverables that meet or exceed customer and stakeholder expectations through effective collaboration to define requirements, process flows, test strategies and acceptance criteria.
• Tactful and efficient in managing sensitive stakeholder communication detailing the SDLC lifecycle and project status on schedule, scope, budget, performance variance and critical issues
• Passionate, resilient and focused in maximizing opportunities to refine and expand skill-set in order to add greater value to teams and stakeholders.

PROFESSIONAL EXPERIENCE:

 Confidential,Dallas, TX

Lead Scrum Master-Contract

Responsibilities:

• Mentored, trained, coached, and developed the teams in the Scrum process
• Lead communities of practice for agile adoption and centers of excellence
• Educated  the larger organization on the Scrum framework
• Safeguarded  the product backlog, made sure it is up-to-date, manageable, and prioritized according to the Product Owner
• Confirmed  the product backlog is expressed as the INVEST (independent, negotiable, valuable, estimate-able, small, and testable) model suggests
• Demonstrated a consistent commitment to field-focused service by prioritizing field-based requests, responding quickly and favorably to field-based feedback, by minimizing tasks, and proactively seeking ways to help store teams focus on customer service as productively as possible
• Worked collaboratively with others within and outside of his or her function to achieve goals, simply processes, reduce costs, prevent loss, and to ensure that work is completed safely, accurately, and on time
• Contributed to Team Success - Actively participated as a member of a team to move the team toward the completion of goals.
• Decision Making - Identified issues, problems, and opportunities; compared data from different sources to draw conclusions. Used effective approaches for choosing a course of action of developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.
• Planning and Organizing - Established courses of action for self and others to ensure that work is completed efficiently.
• Facilitation - able to facilitate team and organization discussions that involve the entire team and ensuring valuable use of time.

Confidential,Plano, TX

Senior (Agile) Business Intelligence Analyst/Scrum Master/Project Manager

• Worked with product owners to develop user stories
• Worked with ETL Team decoupling ETL jobs, XML interface, and database validation
• Worked with the Database Administrator on data analysis and data mapping projects
• Responsible for weekly grooming sessions
• Responsible for gathering requirements for all modules
• Facilitated Retrospective meetings
• Supported SalesForce Team
• Facilitated Sprint Planning meetings
• Responsible for quarterly Project Initiative Requests
• Responsible for assisting the project manager
• Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.
• Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects.
• Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs
• Supported the Data warehousing and ETL team

Confidential,Plano, TX

Contract Senior (Agile) Business Analyst/Scrum Master

• Worked with product owners to develop user stories
• Trained users with Agile Methodology
• Coordinated Scrum sessions
• Organized and facilitated Sprint planning meetings
• Managed Sprint updates using burn up and burn down charts
• Trained Product owners on user story writing
• Lead Daily Stand-ups
• Responsible for Retrospective Sessions
• Responsible for closing projects after deployment
• Responsible for weekly project updates to management
• Responsible for project plans and scheduling

Confidential,Dallas TX

Senior Agile Business Analyst/Project Lead

• Managed software system development and integration projects through all phases of project life cycle - analysis, design, development, testing, implementation, and post-production support.
• Responsible for daily Scrum coordination.
• Responsible for deployment communications, training materials and SharePoint Documentation specific to the project.
• Served as a Change Management team member.
• Loan Origination and Servicing process analyst
• Managed user story prioritization with the business partner.
• Responsible for writing acceptance criteria for UAT testing.
• Created Project Charters for Sprints.
• Set up SharePoint Site for projects
• Supported Workday projects
• Lead for Retrospective Sessions
• Lead analyst for Compliance and Credit department for FCRA requirements
• Responsible for grooming user stories for Sprints.
• Responsible for updating management on project status as well as stakeholders.
• Worked with Business Intelligence group to develop reports.
• SME on CARS application

Confidential,Irving, TX     

Change Management Business Analyst

• Worked as the liaison between technical personnel and varies end-user groups.
• Reviewed system capabilities, workflow and scheduling limitations to determine if the requested functionality is possible within the existing application.
• Documented functional and technical specifications.
• Supported customers in loan originations
• Supported LDS and  LOS users 
• Facilitated work sessions with business when gathering requirements
• Responsible for weekly change management scheduling
• Responsible for facilitating roll back plans during deployment
• Agile Transformation

Confidential,New York, NY

Business Solutions Analyst

• Developed and enhance customer and client relationship by communicating project updates.
• Performed evaluation, analysis, documentation of requirements, and translation into functional specifications.
• Responsible for managing the scope of projects.
• Responsible for training end users and UAT training documentation.
• Responsible for resource allocation for specific task.
• Supported internal customers in the finance department