SUMMARY:

• I am a dedicated result - oriented Enterprise Solution Architect HIT/ Analytics Business Manager with multi-industry experience in Technology Management, Project Management/Business Analyst, Consulting, Client Relationship Management, Strategic Planning, software selection, and implementation of new business process improvement.
• An accomplished professional offering broad-based experience in Project Management and information systems, financial management, Retail (Food Distribution, Law, Education, Banking, Telecommunication, Financial Services and heath care financial management of multiple multi-million dollar companies.
• Major strengths include leadership, administration, supervision, planning, organization, financial controls, negotiations, and Solutions Architect resolution.
• Astute ability to ascertain needs and goals, streamline existing operations, envision new design and computer architect construction concepts.
• Also, overcome obstacles with solution that are technically sound and financially feasible.PMP - Experience Program/Healthcare Solutions Architect/ Project Manager with more than 25 years of experience in managing agile projects and Six Sigma process work flow.
• Collaborated in all joint application designs (JAD) and (RAD) rapid application development in the linear software development processes and testing all COTS applications.
• Have built next generation Business Intelligence and MDM platform and created BI and MDM tools architecture that lead to best of breed, (Epic Clarity/ Confidential /JDE, SAP, Lawson, SAP BI/DW, Oracle, and People Soft.
• I have extensively used Rational Unified Process, Agile, iterative, Scrum, and SDLC in project and solutions delivery process, developed use cases, and related UML diagrams for requirements gathering, translating requirements into technical specifications, and participated in the design process. I am experienced in working in the following industries, Travel, HealthCare, Insurance (P&C), Retail (Food Distribution), Law, Education, Federal Government, Banking, Healthcare, knowledge of HCPCS, ICD10, CPT, and EDI, DRS, Telecommunication and Financial Services. I am local to Chicago, IL.
• Knowledge and experience in quality, compliance and/or project performance assessment using metrics, KPIs another analytical measurement
• I have advanced skills in Microsoft Excel (macros, pivot tables and reports, functions/formulas),
• I have advance skills in PowerPoint, and SharePoint. I also; have experience in Advanced level of skills in Microsoft Project.
• I have demonstrated exceptional written and verbal communication skills.
• I have experience to coordinate change management processes for a new system, process and/or operation model at the Northbrook office (on-site).
• I have experience to operate and using Planisware (project management system) PPM
• Extensible data models for any domain optimization for master data management: import existing data models or build data models from scratch. Business process management that enhances capabilities of the client enables the implement policies and coordinates multi-step/ multi-role workflows for data stewardship and data governance.
• Mastered the key enterprise data in a centralized hub and eliminating redundant data storage the source systems level
• Delivered the correct provider information - any time where it was order to reduce operations risks and drive billing accuracy
• I delivered a enterprise service bus serves as the central gateway for source systems to connect to the prescriber/provider hub
• We created web services that were the key interface between data provider and consumer repository and operational data storage structure, a metadata repository, also created master data provider document list.

PROFESSIONAL EXPERIENCE:

Confidential

Product development

Responsibilities:

• Developed: Schedules, plans, and executes the Phase Decision meeting.
• Prepared the Phase Decision documentations.
• Provide response to questions and issues identified by review team members.

Confidential

Project Management

• Using Microsoft Power BI SaaS, Power View and Power Pivot this toolset will provide the user community with the following functionalities:
• Empower users with a complete self - service business intelligence (BI) solution delivered through Excel and Power BI for Office 365.
• Interactive data exploration, visualization, and presentation experience that encourages intuitive ad-hoc reporting.
• Provide in memory databases for developing business intelligence models based on multiple data sources. This platform will support KPIs, calculated columns, security, etc. based upon very large datasets and MDM implementation and data lakes.
• Project Management documentation as defined by JCI PM2 Project Management methodology.
• Guidance on Agile / Scrum practices and principles
• Project management/scrum leadership

Confidential

Senior Program/Project Manager

• I am experience in agile data analytics experiments and creation/deployment of models and algorithms to analyze big data
• Experience in operations research, statistical modeling, simulation or deep data mining in specific domains and project manager in drug development in pharmaceuticals, biopharmaceuticals, also biotechnology
• Experience in data engineering, pattern recognition and learning, advanced computing, uncertainty modeling, data warehousing, high performance computing, business analytics
• Experience with Teradata, Oracle, HADOOP etc.
• I have put in place these solutions to attempts to achieve entity centricity that helped to define MDM in general and CDI (Customer Data Integration) and PIM (Product Integration Management) to become a real solution for the business clients’ model transformations.
• Knowledge and experience in quality, compliance and/or project performance assessment using metrics, KPIs another analytical measurement I have advanced skills in Microsoft Excel (macros, pivot tables and reports, functions/formulas),
• I have advance skills in PowerPoint, and SharePoint I also; have Advanced level of skills in Microsoft Project. I have demonstrated exceptional written and verbal communication skills. I have experience to coordinate change management processes for a new system, process and/or operation model at the Northbrook office (on-site). I have experience to operate and using Planisware (project management system) PPM

Confidential

Program/Project

• Experience in agile data analytics experiments and creation/deployment of models and algorithms to analyze big data
• Experience in operations research, statistical modeling, simulation or deep data mining in specific domains
• Experience in data engineering, pattern recognition and learning, advanced computing, uncertainty modeling, data warehousing, high performance computing, business analytics
• Experience with Teradata, Oracle, HADOOP etc.
• Experience Project Manager, in applications developed using client’s application PeopleSoft ERM a customized (CRM) program.
• I have very strong experience over the years using the SDLC process and .Net.
• Experience managing multiple projects - application releases and docket work within the development lifecycle at the same time in the Trust department client account relation Global Asset Manager and Investment Banking Group
• Strong organizational skills and a history of delivering projects on time and within budget
• I have very strong communications skills - working with Business and IT Groups
• Strong attention to details
• Strong documentation skills and has years of experience with MS Project and SharePoint applications
• I have experience with managing budgets in various amounts ($500K to $40M).
• I have experience with resource planning the use various head count (30 people to 50 people managed).
• I have strong experience with project status reporting and mitigating risk analysis.
• I have experience in gathering and refining requirements in an agile environment - e.g. using User Stories. I am experience with Rally Software Agile suite for Release, Iteration, Backlog grooming, User Story creation and Test Planning.I have experience with Fixed Income applications and/or trade order management systems process method SCRUM. Created and executed ad-hoc SAS requests for marketing, merchandise, and credit Trust customers’. Developed and automate new SAS processes and customer reports based on company needs.
• MDM - IBM Initiate/Informatica (SOA) delivered functionality through intelligent from the pre-packaged web services that we used seamlessly to integrate MDM into existing business process and technical architectures. Extensible data models for any domain optimization for master data management: import existing data models or build data models from scratch. Business process management that enhances capabilities of the client enables the implementation policies and coordinates multi-step/ multi-role workflows for data stewardship and data governance. I managed the Policy Management to ensure high master data quality via a quantitative, probabilistic approach to monitoring and enforcing policies of the client. Ensure common matching and search engine employs advanced statistical techniques to automatically resolve and manage data quality issues via probabilistic or deterministic options.Managed reporting of marketing campaigns. Implemented statistical significance testing in marketing reports. I have experience using the method Specification by Example techniques to aid a common understanding of requirements.
• I have completed implementation of software upgrades, (Business Object upgrade, SQL data ETL and SAP BI/DW, Reporting Software).
• I was the business Engineer, that had the responsibility for dissecting and mapping Healthcare Market Services business processes, analyzing process workflows to eliminate software waste, integrating serial and parallel activities that when combined created the external customer information used by the business unit.

Confidential

Engagement Manager/Architect

• Identified business opportunities pitching solution architect customized solutions and managed services along with staff augmentation to deliver and implement solution, driving the revenue and delivery of these solutions on time and within scope, and influencing the client to give additional business based on demonstrated capabilities and past performances.
• I had build a comprehensive Account Plan for the assigned account, covering relationship matrix, opportunities and revenue outlook, potential threats, risk, FDA validated systems, and competitor’s analysis.
• I created Statement of Work (SOW) and responsible for pricing decisions based on the Master Services Agreement (MSA)
• Coaching: I developed training programs, also team coaching program and maintain relationships with the offshore and onshore team members.
• Training: I created and lead training sessions on effective communication, manage different work styles and used other best practices.
• MDM - IBM Initiate/Informatica (SOA) delivered functionality through intelligent from the pre-packaged web services that we used seamlessly to integrate MDM into existing business process and technical architectures. Extensible data models for any domain optimization for master data management: import existing data models or build data models from scratch. Business process management that enhances capabilities of the client enables the implementation policies and coordinates multi-step/ multi-role workflows for data stewardship and data governance. I managed the Policy Management to ensure high master data quality via a quantitative, probabilistic approach to monitoring and enforcing policies of the client. Ensure common matching and search engine employs advanced statistical techniques to automatically resolve and manage data quality issues via probabilistic or deterministic options.

Confidential

Program/Project Manager/Business Analyst

• (MDM)-Siperian Hub - I reengineered the account-centric model (e.g., customer, product) that challenge the resulting inability to transform the business from an account-centric business to an entity-centric model, and developed an enterprise first model. I developed a variety of solutions that attempted to help moved the organization into the new entity-centric world.
• I have put in place these solutions to attempts to achieve entity centricity that helped to define MDM in general and CDI (Customer Data Integration) and PIM (Product Integration Management) to become a real solution for the business clients’ model transformations. These solutions include the Customer Information file (CIF); Extract, Transform, and Load technologies (ETL); Enterprise Data Warehouse (EDW); an operational data store (ODS); data quality (DQ) technologies; Enterprise Information Integration (EII); Customer Relationship Management (CRM) systems; and Product Master environments.
• Managed tasks assigned to developers, resolve, and escalated all clients’ issues as appropriate to the project teams and program managers to identify impacts to process (WBS), systems, and stakeholders. Advocated, advised, and educated the project teams on the Project Management Processes (SDLC) planning, controlling, executing, and close controls. This includes the processes; Identifying the purpose of the project and use, deliverables, visual examples and the relationship to project methodology. Organized and co-facilitated sessions dealing with Project Management disciplines such as; project charter, project plan, work breakdown structure, estimating, network diagram, schedule development, facilitating processes, re-planning efforts and other activities as agreed to with the project team. AIM Change Management Methodology from Implementation Management Associates.
• Developed a project schedule using project office standards which can be effectively used for management of the project focusing on the area of measuring work progress, managing resource assignments, tracking milestones and monitoring metrics such as earned value, burn rate, also used the agile methods rigorously reduce existing software development methods to frameworks and Scrum methodology.
• I deliver the project on time and within budget while meeting the goals by; defining procedures of the collection of team status and analysis of project’s progress including and metrics reporting and resource forecasting. Updating the project’s schedule with periodic status updates collected from the project team, analyzing the updated schedule, emphasizing items such as a Critical Path, Slipped Tasks, and Upcoming Tasks, calculating analyzing, and presenting metric reports such as EVA and Burn Rate Analysis to the appropriate parties. Managed resource assignments including submitting requests monitoring current allocation and forecasting future needs and meet with program managers to discuss project status.

BI Analytics and Process Management Implementation

Confidential

• Completed the implementation of software upgrade (Business Object upgrade and Epic Clarity BI/DW, Reporting Software)
• Business engineer responsible for dissecting and mapping healthcare market services business processes, analyzing process workflows to eliminate software waste, and integrating serial and parallel activities that created the external customer information for the business unit
• Performed enhancements and fixes requested by business groups and numerous medical groups that use global software daily to conduct business
• Designed the measurement and benchmarking project plans and processes, created negotiating and documenting service level agreements, analyzed and evaluated the process of project execution in accordance with project success criteria, and effectively communicated with offshore teams on resources service level agreements
• Created business strategies resulting in performance assessment, a risk assessment, and the success matrix and service level metrics
• Responsible for complex systems process analysis, FDA validated systems, design and simulation
• Developed understanding of strategic and tactical problems and solutions as they relate to the current and future business environment
• Created MS Project plans and/or PMT plans, actively tracked project progress, and set priorities based on requirements and resource changes; managed requirements, project scope, and deliverables; and ensured prompt and effective communication with both client and IT staff through regular staff and status meetings
• Evaluated the project execution process resulting in “a lesson learned analysis” and evidential outputs that validated successful execution and adherence to operational policies and procedures inclusive of software and service level agreements
• Smith & Nephew - Change Management Methodology from Implementation Management Associates
• Consulted regarding business process reengineering with clients, process measurements, operations statistical analysis, and service operations policies from vendors
• Fostered a common and scalable process methodology and monitored status and issues status reports
• Oversaw outputs of the operations research analyst and statistical compilers

Program/Project Manager/ BI Solution Architect/Business Analyst

Confidential

• Developed project plans commensurate with the size and complexity of individual projects with participation of team members for the IT department, functional business process owners, and RFP process. All plans consisted.
• Specific objectives of the project considered are part of a successful implementation
• Detailed resource requirements, including all technology and functional business unit participants
• Detailed project financial plan and cash flow forecast
• Detailed project calendar and phased timeline
• Organized and managed projects during implementation in a manner commensurate with size and complexity of the projects
• Worked with project technical and functional mangers to identify skills required for the project, and ensured teams were effectively trained in required skills
• Supervised and scheduled the activities of project teams and provided performance assessments to matrixes of staff members
• Oversaw adherence to project objectives, timeline, and budget
• Assisted in the research and evaluation of cost effective alternative technologies and procedures for business solutions, and recommended hardware/software/processes required to meet project goals
• Maintained effective working relationships with managers and sponsors in the end-user community
• Monitored and reported on the progress of the project to the VP of IT and the functional/business owners of the projects on a regular basis in a clear and concise manner
• Communicated change management issues as appropriate
• Conducted post-implementation audits to report project delivery success regarding benefits delivered as defined in project charter
• AIM Change Management Methodology from Implementation Management Associates
• Prepared and performed testing of COTS applications, including integration and regression testing

Project Manager/Healthcare Solutions Architect

Confidential

• Project Manager Solutions Architect on the software development team for application products (PROMPT Providers and Claims Systems, ARIS Adverse Drug Reporting Software).
• I directed concurrent projects for Medicare Advantage program installation. Implemented 14 electronic interfaces with HIPAA EDI (HL7 v2)/HITSP transactions, fulfillment vendors, and third-party software and analysis tools.
• Experience in agile data analytics experiments and creation/deployment of models and algorithms to analyze big data
• Experience in operations research, statistical modeling, simulation or deep data mining in specific domains
• Experience in data engineering, pattern recognition and learning, advanced computing, uncertainty modeling, data warehousing, high performance computing, business analytics
• Experience with Teradata, Oracle, HADOOP etc.
• I delivered legacy system feature upgrades, third-party software, and external data interface projects. I managed cross-functional teams of business analysts, client reps, developers, testers, technical writers and curriculum developers and trainers.
• I managed internal projects improving project planning, resource management, and time billing using MS Project, SharePoint, Team Track, and developed employee workflow for prototyping and process simplification.
• Architecture Design Review MDM - Evaluate client’s architecture and design documents against industry standard and best practices.
• Responsible for interface between the team and the other technical teams including the Membership, Claims, Product Provider, and Benefits domains
• Manage embedded clinical intelligence can guide quality improvement with dashboards that aggregate and compare clinical performance across departments and facilities. Dashboards in development will provide visual comparisons to anonym zed benchmarks of organizational KPIs, both clinical and financial.
• Developed Epic's revenue dashboards to actively manage and work their revenue cycle metrics. Implemented Clinical integration that allows for easier analysis of charge data, in addition to traditional revenue analytics like denial trends and AR composition. Used the Data Warehouse provides a platform for combining Epic data with data from other systems in your enterprise, as appropriate.
• My team developed pre-built registries and analytical Data Marts for prevalent chronic conditions, as well as a dozen wellness registries. They help clinicians identify patients with important care considerations and make it practical for clinical leaders to managed key populations. These building blocks enable population management to be integrated the information in patient chart and woven throughout clinical processes and decision support rules. They also greatly simplify measurement against goals and research study design.
• Led projects using PMI, Scrum, and rapid application development methodologies from inception through product launch.
• Directed the business intelligence engineers responsible for dissecting and mapping healthcare market services business processes for clients, analyzing process workflows, following (SDLC) methods to eliminate software waste, and integrating serial and parallel activities that when combined created the external customer information for their business units
• Managed many medium projects ($2.5 M) and large projects ($4.5M) for AIM that involved enhancements and fixes requested by business groups and numerous medical groups that use AIM software daily to conduct business with AIM clients
• Designed measurement and benchmark tools and processes, created negotiating and documenting service level agreements, and analyzed and evaluated the process of project execution
• Effectively communicated with and managed offshore team in India on resources service level agreements and business strategies, resulting in performance assessment, a risk assessment, and the success and service level metrics in accordance with project success criteria
• Responsible for complex systems process analysis, design and simulation
• Developed the understanding of strategic and tactical problems and solutions as they relate to the current and future business environment
• Created MS Project plans and/or PMT plans, actively tracked project progress and set priorities based on requirements and resource changes; managed requirements, project scope, and deliverables; and ensured prompt and effective communication with both client and IT staff through regular staff and status meetings
• Evaluated the project execution process resulting in “a lesson learned analysis” and evidential outputs that validate successful execution and adherence to operational policies and procedures inclusive of software and service level agreements
• Consulted with business process engineering, process measurements, operations statistical analysis, and service operations policies from vendors
• Fostered a common and scalable process methodology and monitored status and issues status reports
• Oversaw the outputs of the operations research analyst and statistical compilers