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E-commerce Admin & Analyst Resume

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Hoffman Estates, IL

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CAREER SUMMARY

  • A result - oriented professional with MBA and engineering background with seven years of professional experience and exceptional problem solving q ualities included being highly motivated, creative, innovative, dedicated and driven.
  •  Skill sets include outstanding knowledge and expertise in validating, reporting, and analyzing e-commerce data across various platforms.

TECHNICAL SKILLS

Operating Systems:  Windows 10/7/Vista/XP/2000/ME/NT/98/95 and Linux

Languages:  HTML, C

Software:  MS Excel, MS Word, MS PowerPoint, TIS (Time Information System), ERP (Enterprise Resource Planning), Zensoft, Magento, Shopify, Ruby on Rails, API (Application Programming Interface).

PROFESSIONAL EXPERIENCE

Confidential, HOFFMAN ESTATES, IL

E-COMMERCE ADMIN & ANALYST

  • Provide effective e-commerce solutions to complex administration and content management issues, including server based and third party shopping cart systems, cross-product marketing, shipping gateways, placement strategies, category/product oversight and other functional e-commerce operational tasks.
  • Collaborate in all phases of the graphic design process with clients and other interested parties, drawing upon experience in graphical image use and layout design in Photoshop, PowerPoint design and conversion to flash/video formats and typography considerations.
  • Create and implement marketing and sales strategies while tracking progress versus established internal and external benchmarks, utilizing all high profile social media outlets, article distribution, directory listing, blog postings to high page rank websites, merchant advertising and e-mail ad campaigns.
  • Support leadership team and lead staff members to facilitate efficient business operations, delegating important tasks and assignment while monitoring for effective resolution.
  • Maintain a strong working knowledge of the products/services and respective marketplace, including pricing and regulatory trends, competitor strategies, general economic conditions and other business metrics.
  • Manages inventory vendor, creates shipments schedule ahead of time, and ensures shipments are received on time in the system.
  • Act as a liaison between staff, clients and other management members to resolve issues in a timely manner.
  • Utilize expertise in meta-tags, content writing and keyword research to drive high quality search engine optimization.
Confidential

HUMAN RESOURCES OFFICER

  • Helped in managing a broad range of HR functions including strategizing HR policies and practices for over 3,500 employees of 15 sites.
  • Liaised with the Manger HR for smoothly implementation of HR policies and practices at sites.
  • Assisted in staffing, compensation administration, learning & development, performance Management counseling on management development issues.
  • Assisted Manager HR for Plan, develop and implement strategy for HR issues, opportunities and development of plans and achievement within agreed formats and timescales.
  • Assisted in Managing and development direct reporting staff.
  • Performed ERP Development for HR.
  • Assisted in developing organization chart.
  • Assisted in developing HRIS (Human Resource Information System) in organization.
  • Maintained records of Entitlements.
  • Maintained records of staff personal files.
  • Conducted & Developed of TNA (Training Need Analysis)
  • Maintained all recruitment approvals.
  • Operated TIS (Time Management System) at Head Office.
  • Maintained all TIS records weekly & monthly and reports submitted to GCOO & GCEO.
  • Deal all general insurance matters, negotiation, claims processing and related payments.
  • Supervises attendance, leave & holidays, overtime and payroll by various reports such as payroll reconciliation report, payroll variance report, approval on excess overtime and long absences.
  • Supervise and negotiate life insurance and health insurance.
  • Design and update pay bands, benefit policies and procedures.
  • Ensure timely and accurate Resume database is maintained for all position in order to fulfill requirement in case of exigencies.
Confidential

ADMIN & HR COORDINATOR

  • Maintained records of Entitlements.
  • Maintained records of staff personal files.
  • Maintained all recruitment approvals.
  • Conducted Surveys.
  • Planned relief camps.
  • Arrange free medical camps.
  • Organized cultural celebrations and contributions.
  • Campaigned to increase the number of children in school.
  • Worked with civil society network.

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