SUMMARY OF QUALIFICATIONS:

• Over Eight (8+) years of IT experience with referable expertise in Salesforce.com Development and Administration on Force.com Platform including Analysis, Modeling, Coding, Testing and Implementation.
• Strong experience in development and customizations of Salesforce.com applications using Visual Force, Apex classes, Apex triggers, Page Layouts, Sharing Rules, S - Controls Around, static resources and Migration tools.
• Expertise in Sales Cloud, Service Cloud, Custom Cloud, Chatter and App Exchange Applications.
• Experience in Administration, Configuration, Implementation, and Support of Salesforce CRM and Salesforce SFA applications based on APEX Language and leveraging Force.com Platform, SAAS (Software as a Service) application running in Cloud Computing Environment.
• Extensive experience in Customization, Configuration, Integration, Eclipse IDE, APEX, Visual Force and Integration tools like Apex Data Loader, Cast iron etc., Proficient in Data Migration from Traditional Applications to Sales Force using Data Loader Utility and Data Extraction.
• Extensive experience in Analyzing organization processes, Converting Business Workflows into exact Salesforce.com Workflows, Process Builders and Configuring Salesforce.com to meet Business Requirements.
• Experience in SFDC Administrative tasks like creating Profiles, Permission Sets, Roles, Users, Record Types, Email Services, Reports, Dashboards, Tasks and Actions.
• Good experience in managing Salesforce.com Sandbox and production environments.
• Experience in using the Force.com Explorer to browse data model schema, custom objects, fields, build and test SOQL queries. 
• Experience in Working with business and functional teams to gather and elicit requirements and design quality solutions.
• Strong in Object-Oriented Design (OOD), STL, Data structures and Server Side Development, SOA using C++/UNIX.
• Strong skills including CSS, DHTML, HTML, XML, AJAX, web services.
• Self Sufficient, Flexible and Motivated Team Player capable of managing several activities simultaneously and accustomed to working in both large and small team environments.

Salesforce Technologies: Apex Language, Apex Classes/Controllers, Test Classes, Apex Triggers, Visual Force (Pages, Component & Controllers), Standard objects, Workflow& Approvals, Apex Data Loader, AppExchange, Web Services, Reports, Dashboards, Force.com IDE, Eclipse, SOQL, SOSL, Custom objects, S-Controls, Analytic Snapshots, Sandbox development and Testing.

Salesforce Tools: Force.com Eclipse IDE Plug-in, Force.com Explorer, Offline Edition, Force.com Platform (Sandbox and Production), Data Loader

Programming Languages: Java, C#, C++, C, PL/SQL

Web Technologies: HTML, XHTML, CSS, XML, Java Scripts

Operating Systems: Windows 7/2003/XP/Vista/200/NT/98,

UNIX: Databases SQL Server, MYSQL, Oracle 10g/9i, MS Access

Methodologies: SDLC, Agile

Tools: Eclipse, Automation SQL Query Analyzer, MS Visio, Selenium

PROFESSIONAL EXPERIENCE:

Confidential, Sunnyvale, CA

Sr. SFDC Developer/ Administrator

Responsibilities:

• Assisted in developing APEX Triggers, Classes, Test methods & Visual Force Pages to implement the custom functionality.
• Developed a custom layout for homepages on Web and Mobile for lightning Experience with lightning App Builder. 
• Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects. 
• Integrated the Web services by generating the necessary stubs from the WSDL files for extracting the data from the home-grown applications by using the home-grown web services.
• Developed Salesforce.com ETL processes using Cast Iron, Java and Salesforce Webservices Java API.
• Resolved major issues in previously existing integrations between SAP and Salesforce in the Cast Iron Environment.
• Created mash up between sales force CRM and Gmail through Force.com App Exchange's Email integration engine. 
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Implemented Picklists, Dependent Picklists, Lookups, Master Detail Relationships, validation Rules and Formula fields to the custom objects. 
• Working on various tools like Tower, GITHUB for Mac for code check-in, code review process and JIRA for supporting enhancement tickets and production defects. 
• Worked in GIT version control systems to keep the history of developed files and involved in Code Review board to maintain standard of APEX code.
• Developed user interface template for Salesforce.com applications using JavaScript, CSS. Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to Salesforce.com entity.
• Used JavaScript and dynamic visual force components and binding for developing visual force pages.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
• Created and used Email templates in HTML and Visualforce.
• Controlling the adaptabilities of API’s for Integration information.
• Created Email Templates, Approval processes Approval Page layouts and defined Approval actions on them to automate the processes. 
• Debug APEX scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Managed technical team consisting of data analysis, Developer, Business Analyst and project manager.
• Create efficient Communication channels to speedily address issues among developers release team management Business and executive stakeholders. Provide strong collaboration, teamwork, and persuasive verbal skills in engaging with diverse stakeholders and remote teams.
• Played a Selenium Architect role and designed framework from the scratch 
• Developed several Custom Reports & Dashboards to better assist managers and also report folder to provide report accessibility to appropriate personnel.

Environment: Salesforce.com, APEX Language, Visual Force (Pages, Component & Controllers), Custom Objects, Page Layouts, SOQL, SOSL, Sales Cloud, Service Cloud, CRM,HTML, Java script, JQuery, CSS, Ajax, IDE, API, CTI Tool Kit, Cast Iron, Sandbox data loading, Security Controls, Eclipse IDE Plug-in, Reports, Dashboards, Sandbox, Windows XP

Confidential, Madison, WI

SFDC Developer

Responsibilities:

• Administered, Configured, Maintained Salesforce.com application user profiles, roles, Assigning Permissions, Generating Security tokens, validation Rule, Upgrade installation.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visual force Pages.
• Designed, Developed and Deployed APEX Classes, Controller Classes and APEX Triggers for various functional needs in the application.
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules and Work flows.
• Integrated the Web services by generating the necessary stubs from the WSDL files for extracting the data from the home-grown applications by using the home-grown web services
• Worked with Data loader for loading the attachments into salesforce.com, related to objects like Accounts, Contacts, Opportunities, and Activities
• Performed mass Data import from external databases into Salesforce.com application using Import Wizard, Excel Connector.
• Added custom fields and validations to new and existing objects and added custom functionality using custom controllers and custom extensions. 
• Involved in the Data Transformation and Data Cleansing activities while transferring the data from the external system into salesforce.com using Apex Data Loader 20.0.
• Extensively writing SOQL&SOSL queries for querying Salesforce tables.
• Build and integrate third-party computer-telephony integration (CTI) systems with Sales force Call Center using a browser-based JavaScript API in Service Cloud.
• Developed Salesforce1 mobile application UI interface using Base Lightning Components like Lightning Schema Builder, process builder, buttons, tabs, badges, layouts, forms, currency along with event handlers.
• Used the Sandbox for Testing and Migrated the Deployment instance after testing. 
• Deployment of code from Sandbox to production using Force.com IDE tool.
• Design & development of Selenium Web driver or Selenium RC/Grid based framework using Java, SVN, GIT, Cucumber 
• Other duties include conferencing with the business proponents on a daily basis, Tracking, Managing, Fixing bugs, developing a system and design to ease future maintenance and development efforts, Administration and Configuration, writing build scripts, setting up source control, as well as detailed documentation tasks.

Environment: Salesforce.com, Apex Language, JavaScript, Lightning, Custom Objects, Page Layouts, Data Loader, HTML, JQuery, CSS, AJAX, Eclipse IDE, SOQL, SOSL, CTI, Security Controls, Dashboard, Sandbox, Windows XP

Confidential, Lincoln, RI

SFDC Developer

Responsibilities:

• Designed, Implemented, Unit tested, Maintained, and Troubleshoot applications and integrations with Salesforce.com
• Designed and Deployed Custom tabs, Validation rules, Approval Processes and Auto-Response Rules for Automating Business logic.
• Implemented Case Management Automation to track and solve Customer's Issues. Implemented Email-to-Case, Web-to-Case to enter generated cases to Case Object. 
• Migrated a legacy system to Salesforce.com, Ensuring a flawless Migration process.
• Designed, Implemented and deployed Custom objects, Page Layouts, Custom tabs, Components to meet the needs of the application.
• Integrated the Web services by generating the necessary stubs from the WSDL files for extracting the data from the home-grown applications by using the home-grown web services
• Created APEX REST methods. 
• Wrote SOQL and SOSL statements within custom controllers, Extensions and Triggers 
• Built CTI (Computer Telephony Integration) Adapters to Integrate with Desktop applications and 3rd party CTI systems. 
• Implemented Security and Sharing Rules at Object, Field, and Record Level for different users at different levels.
• Facilitated data imports/exports, data cleansing, Data categorization and data integrity projects. 
• Developed Page Layouts for the new products for Transplant. 
• Designed a Delegation code Trigger to handle the Delegation of the approval process.
• Worked on Unit testing, for the customizations and Developments done during the project. 
• Worked on XML conversions and Validations Worked with Project manager to devise plans to accurately report project goals, Objectives, Constraints, Risks, Project status to Business and Stake holders.

Environment: Salesforce.com, APEX Rest, APEX Triggers, Page Layouts, Java,1.4 SDK, java Script, APEX REST, AJAX, SOQL, SOSL, XML, UML, Web sphere, Struts, CSS, Eclipse, SQL, Hibernate

Confidential, Cincinnati, OH

SFDC Developer/ Administrator

Responsibilities:

• Extensively worked on Salesforce customization of Objects, Fields, Page Layouts, Record types, Validation rules, Workflow rules, Approval processes, Visual force Email Templates, Custom Tabs, Report Folders, Snapshots, and Email generation according to application requirements.
• Created page layouts, search layouts to organize fields, Custom links, related lists and other components on a record detail and edit pages.
• Used APEX triggers, Validation rules and Workflows rules for Account, Contact and Opportunity Management Developed Case management for partner portal.
• Developed Lead and Opportunity management for Partners through partner portal.
• Involved in setting up field level access for each custom object created based on the user's role within the organization.
• Designed, and Deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application. 
• Used the Java Ant for testing and migrated the code to the deployment instance after testing.
• Customizing and developing via Pick list values, amending page layouts, Creating Assignment Values.
• Worked on the Security level setting in the company for all the levels.
• Created various profiles and configured the permissions based on the organizational Hierarchy requirements of Qualcomm Inc. 
• Created Email templates and Inbound Emails using Visual Force for Clients and Customers.

Environment: SalesForce.com, Visual Force Pages, APEX language, Email Templates, APEX Classes, APEX Triggers, Page Layouts, Qualcomm, Sandboxes, HTML, Java script, Eclipse IDE

Confidential, Des Moines, IA

SFDC Administrator

Responsibilities:

• Used Salesforce.com change sets for small and medium components migration to production environment. 
• Developed custom user interfaces using Visual force Pages and JavaScript.
• Designed, and Implemented the Custom Business objects, Entity-Relationship data model, Page layouts, Custom tabs, Components to suit to the needs of the application.
• As a member of team involved in designing and developing a framework.
• Created Email templates, Approval processes Approval page layouts and defined approval actions on them to automate the processes.  
• Customized Page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups. 
• Developed APEX classes and APEX Triggers for various functional needs in the application.
• Used APEX testing framework to write unit tests and have code coverage results.
• Worked on various Salesforce desktop, created public and private groups
• Involved in Unit Testing, Test Coverage and Code Review.
• Created front end applications using forms and reports.
• Worked with Struts front-end utilizing the Struts tiles framework and Struts Validation Framework to implement the GUI interface.
• Developed front-end form validations using JavaScript.
• Extensively used triggers, PL/SQL procedures, packages, functions while developing the Forms and Reports.
• Involved in writing application business logic for different modules across the application.
• Created workflows and coded triggers for business processes.

Environment: Sales Force.com, APEX Triggers, Visual Force Pages, J2EE, JSP, Java Bean, HTML, JavaScript, Ant, Tomcat Web Server, SQL, Oracle, MS Visual Force Safe

Confidential, San Antonio, TX

Java Developer

Responsibilities:

• Designed User Interface using Java Server Pages (JSP), Cascading Style Sheets (CSS) and XML.
• Involved in deciding the Web Service Architecture with XML and SOAP for Integrating with Heterogeneous systems. 
• Used Angular.js and Node.js for Developing Single Page Web Applications. 
• Coded JSP pages and used JavaScript for client side validations and to achieve other Client-Side Event Handling.
• Involved in SCRUM process of AGILE methodology in Requirement Gathering, Design, Analysis and Code Development through Iterations.
• Developed web pages using JSP, JSTL, Custom Tag Libraries, HTML, JavaScript, JQuery, JSON, Ajax and CSS. 
• Used Maven scripts to Build and Deploy war files to QA Environment.
• Client and Server side Validation did in JavaScript. 
• Responsible for in the deployment process of the application.
• Parsed JSON Data and displayed it in the Front-End Screens using JQuery.
• Used Maven tool to build the Application.
• Involved in writing SQL statements.

Environment: Java, HTML, JQuery, JavaScript, JSON, Angular.js, CSS, UNIX, XML, AJAX, Maven, SCRUM, AGILE, SQL