PROFESSIONAL SUMMARY:

• Having 9 Years of IT experience which includes 5+ years of strong experience in design, development and deployment of application using Force.com, Apex, Visual force and Cloud Computing based Sales force CRM, customization and development and 4 years in Java/J2EE
• Experience in Administration, Configuration, Implementation and Support of Salesforce CRM and Salesforce SFA applications.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also, created various profiles and configured the permissions based on the organizational hierarchy.
• Created the Validation Rules, Approval Process, workflows for automated lead routing, lead escalation and Email Alerts.
• Worked on Visual Flows and Process Builder to automate workflow actions based on the functional requirement.
• Designed various Webpages in Visual Force for functional needs within Salesforce.
• Designed and developed Apex Triggers for various functional needs in the application.
• Created Custom Controllers and Standard Controllers in Visual Force
• Experienced in customizing and implementing with Objects, Custom Apps, Layouts, Tabs, Validation Rules, Workflows, Approval process, Assignment/Sharing Rules.
• Experience in Administration, Configuration, Implementation and Testing of Sales force CRM and Sales force applications.
• Functional and Performance Testing of Applications.
• Good Experience on Selenium IDE and creating Scripts in selenium.
• Expertise with Web UI Automation Testing using Selenium.
• Develop efficient and accurate Automated Performance test scripts
• Proficient in Configuration, Customization, Programming with Apex API (Controllers & Triggers), Visual force Pages, Visual force Components using up - to-date technology & implementing new instances of Sales force
• Involved in Automated business process by using Workflow Rules and Approval Process for automated alerts, field updates, and Email generation according to application requirement.
• Implemented security and sharing rules at object, field and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Experience working with Data Loader, import wizard, salesforce.com and Sandbox environments.
• Worked on the designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report extractions to various formats, design of Visual Force Pages, Dashboards and various other components as per the client and application requirements.
• Strong working Knowledge in MVC Architecture.
• Gathering requirements from functional consultants and developments based on client requirement.
• Well experienced in User Documentation and in writing Technical Specs. Handled various Tests like Volume Test, Unit Test and Integration Test.

TECHNICAL EXPERTISE:

SFDC Technology: Apex classes, controllers and extensions, Apex, Triggers, Visual Force Page, SOQL, SOSL

SFDC Tools: Apex Data Loader, connect offline, Connect Outlook, and Force.com IDE (Eclipse)

Languages: Apex, Core Java, Java Script

Operating systems: Windows, MSDOS, LINUX

PROFESSIONAL EXPERIENCE:

Confidential, CA

Salesforce Developer

Responsibilities:

• Worked on Vlocity’s industry cloud apps that enable large enterprises to migrate from costly legacy and on-premises systems to the cloud.
• Worked predominantly in Agile scrum teams, building out complex business processes using native Vlocity technology and the toolkit of the Force.com platform.
• Involved in all phases of the project lifecycle - from low-level design and development through to deployment and post-production support.
• Extensive experience in documentation of business requirements, system functional specifications and post deployment Application Document/User Guide.
• Integrated salesforce with DocuSign for secure signing of documents
• Worked as DocuSign Administrator, giving me experience with the DocuSign Administration system, creating templates, creating Power Forms, and working with SalesForce and DrawLoop integrations.
• Develop software as a REST API software components and associated functional and unit test code
• Functional knowledge of Salesforce.com data structure and understanding of how to leverage the tool to meet complex process and reporting requirements.
• Creates and maintains Testing Status Reports for large complex projects.
• Implemented and Executed Selenium to build unit tests that test Oracle Application Development Framework Web UIs.
• Recorded and plays back test in Fire fox using Selenium IDE.
• Used Selenium IDE for Oracle EBS web testing.
• Responsible for UI, Functional, Web Services, cross browser, Selenium Automation, Reports Testing of Web, distributed, legacy, J2EE applications
• Researching integration issues and working closely with team members on operations and development staff.
• Improve the design of the code as the product evolves, d eploy and test code to ensure no defects.
• Understanding of various user based security models and experience with data modeling design.
• Deploy using Force.com IDE tool, Change sets and Eclipse for sandbox to production environments.
• Worked in different sandboxes for development and testing, and involved in migrating the code to production instance in installments using Change Set.
• Worked on creating Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.
• Used Apex data loader, import wizard to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.

Environment: SFDC, Apex, Data Loader, Force.com, Vlocity, Docusign, Eclipse IDE, Controllers, Visual Force Pages, Selenium IDE, XML, Triggers, API.

Confidential, CA

Salesforce Developer

Responsibilities:

• Requirements gathering and doing configuration and customization according to business requirement.
• Worked on preparing Technical Design Document.
• Experience in administration, configuration, Implementation, and Support of Salesforce CRM, and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform. 
• Worked on Visual flow for achieving the user triggered actions for displaying customer information on the screens.
• Worked on Process builder for automating the actions such as creating and updating the custom object records.
• Sent an Email Notification to the Partner through Process builder once after approving the access to purchasing records.
• Worked on agile Process.
• Worked on creating Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.
• Responsible for weekly and monthly data export, updates, and backup for the organization.
• Used Apex data loader, import wizard to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
• Creating Report Types, Reports and Dashboards.
• Creating Public Groups, Queues, Permission Sets, Profiles, Users and Security Settings based on role hierarchy.
• Writing the Test Scripts for various scenarios.
• Involved in Salesforce.com Application support activities and customizing the apps to match the functional needs of the organization.
• Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
• Created and maintained Reports and Dashboards to provide fast access to key business metrics.
• Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, API.

Confidential, Woonsocket, RI

Salesforce Developer

Responsibilities:

• Interacted with users to understand complex business requirements and documented the requirements.
• Experienced in designing, developing and data modeling of the application and ensured that they are within the Salesforce governor limits.
• Created productive documents which will be used by rest of the team to have better understanding of the related system; Salesforce.com CRM.
• Created custom objects, custom Fields, Validation Rules, and formula fields.
• Created Visualforce pages, Apex Triggers, Apex Classes, Test Methods and Workflows.
• Developed SOQL query to pull data from salesforce.com instance to Right90 application. The process is set to run by default every 20 min and pull information that is changed since last successful sync run.
• Worked on Visual flow for automating the user actions and displayed appropriate information on the screens.
• Worked on Process Builder for calling the apex methods for updating the contact information with zip code.
• Deploy using Force.com IDE tool, Change sets and Eclipse for sandbox to production environments.
• Developed scripts to load forecast data from salesforce.com.
• Prepared Selenium IDE scripts to quickly test the application functionality.
• Performed browser compatibility testing on different versions and data validations for all reports.
• Scripted PL/SQL packages and procedures to validate the data on the staging tables and load the data into Oracle interface tables.
• Created technical design document and functional design documents as per business requirement.
• Developed integrations to integrate data from Salesforce.com using SFDC APIs.
• Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
• Implemented various advanced fields like Pick list Fields, Master-Detail Fields, Custom Formula
• defined Field Dependencies for custom pick list fields.
• Implemented Case Assignment Rules to direct the case to appropriate group such as Stories and PCS Central Support.
• Wrote Case Escalation Rules to escalate cases depending on the time frame and difficulty of the case issues

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Selenium IDE, Controllers, Visual Force Pages, XML, Triggers, API.

Confidential, Chicago, IL

Salesforce Developer

Responsibilities:

• Worked with Business System Analyst to provided recommendation and designed the Best Solutions for implementing new business ideas.
• Provided development, implementation, and updating focusing on Sales cloud and Service cloud.
• Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, solutions.
• Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
• Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
• Implemented Case Assignment Rules to direct the case to appropriate group such as Stories and PCS Central Support.
• Defined objects and Field Level Security for different profiles.
• Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.
• Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
• Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
• Created and maintained Reports and Dashboards to provide fast access to key business metrics.
• Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.
• Created and configured Email templates which were used by PCS Central users for approval processes and other field updates.
• Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.
• Customized Chatter objects and tabs to view progress and discussion on business process.
• Worked in different sandboxes for development and testing, and involved in migrating the code to production instance in installments using Change Set.
• Configured Chatter to track emails from Outlook to Salesforce by following a user.
• Worked with AppExchange Dup Catcher to filter and prevent duplicate records in the organization.
• Responsible for weekly and monthly data export, updates, and backup for the organization.
• Used Apex data loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, API.

Confidential

Salesforce Developer

Responsibilities:

• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. 
• Migrated data from external sources and performed Insert, Delete, Upsert & Export operations on millions of records. Designed and developed Service cloud and Integration.
• Force.com developer toolkit including Apex Classes, Apex Triggers & Visualforce Pages to develop custom Business Logic. Implemented Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• with Apex programming language as backend and Visualforce Pages as user interface.
• Implemented Pick Lists, Dependent Pick Lists, Lookups, Master Detail Relationships, Validation and Formula Fields to the custom objects.
• Page Layouts, Search Layouts to Organize Fields, Custom Links, Related Lists and other components on a Record Detail.
• Customized User Roles, Role Hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users.
• Created Templates, Approval Processes, Approval Page Layouts and defined Approval Actions on them to automate the processes. Created Workflow Rules and defined Related Tasks, Email Alerts and Field Updates.
• Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database. Configured Chatter for the Users in the Organization for collaboration.
• Implemented Sales cloud and incorporated enhanced features as required to streamline Business Process.
• Implemented Salesforce Service cloud and Opportunity Management (Case management, Entitlement management, Product & price book, High volume customer portal, Partner portal, Visual force sites) for business support and technical support for its channel customers. 
• Implemented Data Loader through the Command Line Interface to extract the data from database.
• Extensively involved in Data Migration from three legacy systems to Salesforce.
• Supported the Data Migration activities for migration the data from various business sources with the support.

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, API.

Confidential

Java Developer

Responsibilities:

• Analyzed the business requirement and developed app using Java and Mozilla XUL.
• Involved in development using spring, Hibernate and JSF Framework. Used ANT script for project deployment.
• Use case, design - class, sequence diagrams. User Interface design
• Data Modeling - logical and physical models
• Requirements gathering- Proto-typing, Walk-through to business groups and gap analysis
• Understand the business aspect of the application and converted into requirements document.
• Create POC for first time patterns and vendor integrations.
• Code review with the developers and delivery team
• Co-Ordinate and manage Global Delivery teams at offshore locations.
• Schedule and organize weekly or daily stand up meeting with the whole development teams both onshore and offshore.
• Develop Functional Requirements Specification (FRS)
• Business process review and modeling
• Involved in writing SQL queries for the application in Teradata database.
• Create or involve in Implementation planning with Project Manager.