SUMMARY:

• Over 12+ years’ ofexperience in IT, with 4 yearsin Salesforce.com Development /Administration this includes Analysis, Modeling, Design, Coding, Testing and Implementation in Health Care, Banking, Real Estate, Manufacturing and other domains.
• Excellent experience in Salesforce.com CRM integration, developing and deploying custom integration solutions. Excellent skills in creating/troubleshooting/modifying Apex code and visual force pages.
• Analyzed Sales, Marketing, Customer Service and Customer Support business processes used by salesforce.com customers and recommended ways to improve their processes using salesforce.com.
• Strong Knowledge in Salesforce Administration and Customization, Data Validation, Workflow Rules, Approval Processes and Custom Objects and their Relationships (Master - Detail & Lookup), Profiles and Permission sets, Sharing Rules and Data Loader.
• Involved in the Deployment Phase from Dev-Environment to UAT and UAT to Pre-Production Environment and Pre-production to Production Environments.
• Experience working with Jsp, HTML, CSS, JavaScript, JQuery, Bootstrap & lightning design system.
• Experience in data migration from MS-Excel, Outlook and Legacy Systems using Data Loader, and Salesforce.com Import and Export Wizard.
• IBM Certified Advanced Application Developer with over 8+ years of experience in developing the applications by using Lotus Notes/Domino 4.x/5.x/6.x/8. x.
• Proficient in Lotus Script, Formula Language, LEI, Security, HTML, CSS, Java Script, X Pages and Domino Administration.
• Have an excellent knowledge on SDLC, and gone through all phases of the Life Cycle in the project development.
• Very well in preparation of the Test Cases, Functional and Technical Specification documents.
• Excellent experience in leading off-shore teams in a Global Delivery Model.

TECHNICAL SKILLS:

Salesforce.com: Apex Language, Classes, Triggers, SOQL, SOSL, Visual Force (Pages, Components and Controllers), Salesforce1 Lightning App Builder, Apex Data Loader, S-Controls, Apex Web Services, Dashboards, Analytic Snapshots, Custom Objects.

Salesforce.com Tools: Force.com Eclipse IDE Plug-in, Force.com Explorer, Data Loader, Excel Connector, Migration Tool, Force.com Flex Toolkit.

Web Technologies: ASP, XML, JSON, DHTML, HTML, XHTML, CSS, XSLT, AJAX, VB Script, JavaScript, JQuery, Angular JS, Web Services (SOAP and WSDL).

IBM Technologies: Lotus Notes 4.x/5.x/6.5.x/8.5.x, LEI, Domino.DOC, Team Studio and in Domino off line Services

PROFESSIONAL EXPERIENCE:

Confidential, IL

Lead Salesforce Developer

Responsibilities:

• Gathered business requirement and identified critical functional modules for gap analysis.
• Prepared functional requirement and design documents.
• Wrote SOQL and SOSL queries within custom controllers, extensions and triggers.
• Developed Email Services that automatically creates contact, Lead and opportunity records based on information in messages body.
• Created custom fields, field dependencies, tabs, applications, home page components.
• Developed Web services for creating leads in external system and get the response displayed in Visual force page.
• Developed round robin process for assigning Lead to users.
• Created visual force pages to display the details from various objects in custom format.
• Customized Profiles and created Custom fields, Lookup fields, Formula fields, Roll-up Summary fields, Page Layouts and Record Types
• Developed the batch process to load data from external system to salesforce using Jitterbit.
• Used field level security and profiles to ensure that protected data is only shared with authorized persons.
• Provided administration support to create new users, deactivate users, modify security and sharing settings for users.

Environment: Salesforce.com platform, Apex Language, Visualforce Pages, Data Loader, Workflow, Flows & Approvals, Email Services, Reports, Dashboards, Custom Objects, Custom Tabs, Security Controls, Eclipse IDE Plug-in, HTML, Java Script, Oracle 11g

Confidential

Atlanta, GA

Salesforce Developer

Responsibilities:

• Analyse customer requirements and design Salesforce architecture to meet business needs.
• Worked on web services, apex classes, apex triggers, test classes
• Created and configured standard and custom objects to capture all essential information.
• Created custom apps in Partner portal,
• Involved with integrations to SAP
• Created user Roles and Profiles, Permission Sets and security controls.
• Created the workflow rules for defining related tasks, time-dependent workflow actions, email alerts and field updates to implement business logic.
• Developed Reports and Dashboards for products Object.

Environment: Salesforce.com platform, Apex Language, Visualforce Pages, Data Loader, Workflow, Flows & Approvals, SOSL, SOQL, Email Services, Reports, Dashboards, Custom Objects, Custom Tabs, Security Controls, HTML, Java Script.

Confidential, Lakewood, NJ

Salesforce Developer

Responsibilities:

• Defined objects and Field Level Security for different profiles.
• Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
• Performed administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
• Created and configured Email templates, which were used by PCS Central users for approval processes and other field updates.
• Worked in different sandboxes for development and testing, and involved in migrating the code to production instance in installments using Change Set.

  Environment:Apex, Force.com platform, Web services API, Visual Force Pages, Controllers, CSS, Encryption Fields, Workflow & Approvals, Security Controls, Page Layouts, HTML, Java Script, Reports, Dashboards, Windows server.

Confidential, Dallas, TX

Salesforce Developer

Responsibilities:

• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Configured Sales Force Automation (SFA) for Campaign management, Opportunity Management, Account and Contact Management, Data Quality Management,
• Used Force.com platform for developing feature rich and user friendly Visual force pages for enhancing Salesforce UI.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Custom links.
• Used Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers, Visual force, Force.com IDE, Migration Tool, Web Services API.
• Created search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Used Salesforce Automation Process (SAP), Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
• Worked on Salesforce.com Application to Setup activities and customized the apps to match the functional needs of the organization.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Sales force as a sales tool and configured various Reports and for different user profiles based on the need in the organization.

Environment: Apex, Force.com platform, Web services API, Visual Force Pages, Controllers, CSS, Encryption Fields, Workflow & Approvals, Security Controls, Page Layouts, HTML, Java Script, Reports, Dashboards, Windows server

Confidential - NY

Team Lead

Environment: Lotus Notes R6.x/ 8.x, LEI, HTML, Java Script

Responsibilities:

• Worked with the users to gather the requirements.
• Preparing the Technical Specifications document, based on the user requirements.
• Created the design elements based on the Technical Specifications document.
• Created various design elements like, Scheduled agents, Forms, Views and Frame Sets.
• Implemented the Security in all levels like, Database Level, Design Element Level, Document Level and Field Level.
• Done unit testing and fixed the bugs and defects, where found in unit testing.
• Prepared the test run documents for all the levels of testing.
• Provided the UAT Support and production support for the applications.
• Resolved the production issues, if got any.

Sr. Software Executive

Environment: Lotus Notes R5.x/ 6.x, LEI, HTML, Java Script

Responsibilities:

• Worked with the users to gather the requirements.
• Preparing the Technical Specifications document, based on the user requirements.
• Created the design elements based on the Technical Specifications document.
• Created various design elements like, Scheduled agents, Forms, Views and Frame Sets.
• Implemented the Security in all levels like, Database Level, Design Element Level, Document Level and Field Level.
• Done unit testing and fixed the bugs and defects, where found in unit testing.
• Prepared the test run documents for all the levels of testing.
• Provided the UAT Support and production support for the applications.
• Resolved the production issues, if got any.