SUMMARY:

• Highly seasoned and accomplished Salesforce Developer with around 7 years of experience in FORCE.com Platform and Java Based Applications.
• Provided end to end solution of Software Development Life Cycle (SDLC) including Analysis, requirement gathering, design, develop, enhancements, testing, deployment and maintenance of standalone object oriented enterprise applications.
• Experience in working with Sales force developer toolkit, Apex, visual force, force.com IDE, SOQL and Web services / Metadata API.
• Experience in Development, Administration, Configuration, Implementation and Support of Salesforce CRM and Salesforce SFA applications.
• Well versed with Salesfore.com Customizations, Security access, Workflow Approvals, Data Validations, Data Utilities, Analytics, Sales, Marketing, Customer Service and Support administration
• Proficient in handling CRM processes like Sales, Marketing, Opportunities, Service cloud and Customer Support.
• Extensive experience in Salesforce Integration with legacy system using Web Services API (SOAP & REST) and third party tools like Cast Iron.
• Good exposure on Salesforce Lightning Design System for UI/UX Development.
• Experience in using Salesforce Lightning Components and Lightning App Builder for Salesforce1.
• Experienced in Force.com based Veeva CRM & Vault content management applications for Healthcare Industry.
• Experience in working with Communities and handling Customer and Partner Portals and their external users.
• Experience working with salesforce.com Sandbox and Production environments.
• Experience in working with Eclipse IDE with Force.com Plug - in environment for writing Business logic in Apex Programming Language.
• Proficient in Data Migration from Traditional Apps to Salesforce Using Data Loader, Informatica on Demand.
• Experienced with Salesforce Identity Management (IDM) using OAuth or SAML.
• Performed administration activities for SFDC including System Configuration, Analytics Reporting, User Acceptance Testing, End User Training Development & Delivery and System Testing.
• Experience in creating the Mail Merge Templates and implementing it in various custom and standard objects.
• Hands on experience in implementing security and sharing rules.
• Experience in syncing the tasks, events and contacts from Salesforce to Outlook and Outlook to Salesforce.
• Good development experience with Apex Trigger, Apex Scheduler, Batch Apex, Apex Class, Apex Web Service, Partner/ Enterprise WSDL, Visual Force Pages, Components, Controllers and S-Control.
• Worked on the designing of Custom Objects, fields, and Tabs, Role based Page layouts, Email Services, Custom Reports, Dashboards, Snapshots and various other components as per the client and application requirements.
• Experienced in Investigating, troubleshoot and resolving configuration issues and bugs.
• Excellent skills in programming languages like Java, C++, J2EE and web technologies like HTML, CSS, XML, JSP and JavaScript.
• Experience in writing SQL and PL/SQL programming with Oracle and MS-SQL Server.
• Good understanding of (SDLC), Agile, Scrum and waterfall methodologies and have experience in using applications like JIRA and ALM for issue tracking and project management.
• Excellent technical, logical, code debugging and problem solving capabilities.
• Well-developed project management abilities.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Salesforce SFA, APEX Language, Classes, Triggers, SOQL, SOSL, Visual force (Pages, Components and Controllers), APEX Data Loader, Veeva, Lightning Components, S-Controls, APEX Web Services, AJAX, Analytic Snapshots.

Salesforce Tools: Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Informatica, Hp ALM, Force.com Migration Tool, Workbench, Jenkins, Force.com Excel Connector, Force.com Connect for Outlook, Force.com Platform (Sandbox and Production).

Custom Integration: Workflow & Approvals, Outbound messages, Field updates, Reports, Custom objects, Custom settings, Email Services, Role Hierarchy, Dashboards, Security controls, APEX Exchange Package & Custom Application and Sandbox data loading.

Languages: APEX, Java J2EE, C, C++, C#, VB.Net.

Web Technologies: XML, HTML, CSS3, JavaScript, AJAX, JQuery, WSDL, JSON.

Database: Oracle 9i/10g/11i, MS SQL Server, PL/SQL, RDBMS, MS Access, MySQL, DB2.

Operating Systems: MS Windows, Unix, Mac OS - 9/10.

IDE: Eclipse 3.x, MyEclipse, Data loader, MS Visio, Force.com IDE.

PROFESSIONAL EXPERIENCE:

Confidential, Denver, CO

Salesforce Technical Consultant

Responsibilities:

• Involved in all phases of SDLC from design to development, testing, deployment and support of Salesforce application with integration layer.
• Involved in Integrations of Salesforce with Oracle, developed apex SOAP web service classes for Inbound & Outbound calls to Salesforce.
• Identified and documented various application integration requirements and created technical designs based on business/functional requirements.
• Developed apex triggers, classes by considering Governor Limits for data manipulation and tuned queries to improve performance.
• Worked on test classes to improve organizations code coverage.
• Worked on Integration with Eloqua Marketing tool.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Configured Live Agent setup for users and integrated with external website.
• Developed Visual Force pages, apex classes and Extensions and controllers.
• Created Assignment Rules, Escalation, Auto-Response rules on Lead for business automation.
• Implemented gradual transition of company’s application from salesforce classic to lightning experience.
• Configured Campaign and Opportunity management, lead conversion.
• Generated various reports and dashboards in lightning for sales performance tracking.
• Implemented visual force pages with public facing websites by using force.com sites.
• Worked on POC’s for Lightning components.
• Day to day activities including analysis, design, coding, data migration and testing for production and development environments.
• Performed deployments using Eclipse and Change sets.

Environment: Force.com IDE, SOAP Web Services, Apex Classes, Apex Triggers, Visual Force pages, Validation Rules, Data Loader, Reports and Dashboards, Workflow, Process Builder, Lightning, Oracle Fusion Middleware SOA, Oracle ERP.

Sr. Salesforce Developer

Responsibilities:

• Designed Requirement documents and functional documents for the development team.
• Set up Marketing Campaigns, Lead Queries, Assignment rules, Web-to-Lead and Auto-Response rules
• Developed Managed and Unmanaged Packages for Partner Salesforce users and other external users.
• Involved in Set up and managed Salesforce Communities.
• Implemented Visualforce pages with public-facing websites by using Force.com Sites.
• Specify timers that send Ajax update requests to Force.com according to a specified time interval.
• Key role in gradual transition of company’s application from Salesforce Classic to Lightning Experience.
• Implemented Salesforce Lightning Components for small set of users within the organization.
• Worked with Apex Scheduler to invoke Apex classes at regular intervals.
• Worked with Dynamic Apex to access sObjects and Fields, execute dynamic SOQL, SOSL and DML queries.
• Developed Custom Controllers to make external web service callouts, validate and insert data.
• Worked on lightning Process Builder to consolidate existing workflow rules.
• Generated various reports and dashboards in lightning for Sales performance tracking.
• Worked on translating several VF pages to lightning framework.
• Worked with Force.com Connect to integrate with enterprise customer master records.
• Implemented Platform Security Using Organization security, Network-based security and Session security.
• Worked on Connected Apps.
• Worked on REST/SOAP API to integrate data from /To other Systems.
• Worked on Picklists, Dependent Picklists, Record Types to enforce data quality.
• Worked on Tab and Record Type permissions and Field Level Security to implement Component-based security.
• Designed and modified Approval processes and created Approval steps which used email alerts and field updates.
• Integrated Apex with External services by making callouts that used SOAP and WSDL.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions & execute Governors and Limits.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• On call team schedule, provided user support and responded to critical issues.

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email-Services, Apex, Workbench, Visualforce Pages, Components and Controllers, Lightning Components, Web Services, Force.com Connect, JavaScript, Eclipse IDE Plug-in, Data Loader.

Salesforce Consultant

Responsibilities:

• Performed the detailed analysis of functional and technical requirements. Translated customer requirements into specification.
• Developed Visual Pages with Test-driven Development and respective Apex Classes.
• Designed and developed custom code for data migration and integration.
• As an Admin maintained the user access, created workflow rules and defined tasks, email alerts, and field updates.
• Organized profiles, roles, sharing roles to apply security controls.
• Troubleshoot common user access.
• Implemented dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Involved in configuration and customization of Salesforce app using lightning resources.
• Implemented Email-to-Case, Web-to-Case entry and manual case entry in Cases Tab.
• Involved in providing Sales force automation solutions using the Veeva system suite of applications.
• Worked on Veeva iRep, Veeva Vault, CLM (Closed Loop Marketing) etc.
• Worked on various Sales force/Veeva integrations with SAP, Oracle and other third party systems using pre-packaged ERP Connectors.
• Involved in integrating Salesforce CRM with its external system using W ebservice.
• Used SOQL & SOSL for data manipulation needs of the application using Force.com Explorer.
• Managing the end-to-end technical delivery for multiple Sales force, Veeva, custom applications.
• Developed and supported ETL process using Data loader and Informatica on Demand.
• Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.
• Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.

Environment: Salesforce.com, Apex, Veeva, Visual force, Triggers, Test methods, Workflows, Validation rules, SOSL, SOQL, AppExchange, Data loader, Informatica, Reports, Dashboards, Force.com IDE, Java, JavaScript, HTML, XML, Partner portal, Web portal, Service Cloud and Sales cloud.

Salesforce Developer/Admin

Responsibilities:

• Involved throughout life cycle of the project. Implemented triggers, Visualforce pages and Components.
• Participated in Technical team discussions between User teams, Analysts, developers and QA Team.
• Designed and deployed the Custom objects, Formulas, Page layouts, VF pages, Components, Profiles, Custom Settings and Labels to suit to the needs of the application.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
• Developed Batch Classes to handle bulk logic and invoked the batch Class from Trigger Context asynchronously.
• Administered and monitored company’s Salesforce CRM application. Created workflows for automated lead routing, lead escalation and email alerts.
• Responsible for loading the data into Sandbox, quality and production environments.
• Implemented the custom chatter functionality for employees using Visual Force Pages.
• Designed Complex visual force pages using Apex Controllers.
• Designed various Reports and Dashboards for Sales Performance tracking.
• Managed Different SFDC Sandbox environments for Dev/Test/UAT and Training.
• Assigned and worked with team members to resolve any issues in completing the tasks and providing support.
• Worked with Admins in business office to upgrade handoffs in production.
• Prompt identification, escalation and resolution of issues.
• Performed data cleanup and/or data migration to/from salesforce.com.
• Supported Post Go-live for resolving critical issues.
• Monitoring and Handling the Support queue tickets using Service now.
• Provided on call support to resolve critical issues.

Environment: VisualForce, APEX classes/triggers, SOQL, JavaScript, AppExchange API, Force.com IDE, Migration tool, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Service Now, Apex Data Loader and Explorer.

Salesforce Developer/Admin

Responsibilities:

• Worked on standard and custom S-objects on the Salesforce.com (SFDC) with a deep intent to meet the requirements and enhancements to the existing system architecture.
• Designed and developed Apex Classes and Apex Triggers for various functional needs in the application.
• Developed Custom Visual Force Pages using Apex coding to meet the requirements of the Application.
• As Administrator, created profiles and implemented object-level, field-level and record level security.
• Created workflow rules and defined related tasks, email alerts, field updates to implement business logic.
• Worked on prioritizing the records based on the business requirements.
• Lead and co-ordinate with various development teams during development in various sprints of the project.
• Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities and Customized Objects for Layouts, record types and validation rules.
• Worked with Dynamic Apex to access Objects and Fields, execute dynamic SOQL, SOSL and DML queries.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions & execute Governors and Limits.
• Created various Test Classes and deployed into Production, which satisfies the code coverage.
• Responsible for migration of code from Sandbox to Production environment.
• Production Support for the Application and created tickets for the issues that came up and solved these issues.
• Worked with the SQL Database & Crystal Report developing tools for manipulating the data & gathering reports.
• Developed and configured various reports and dashboards for different user profiles based on the need in the organization along with Building custom reports using Apex Visual Force.

Environment: Salesforce.com platform, Data Loader, Workflow & Approvals, Reports, Dashboards, Crystal Reports, Page Layouts, Email Services, Security Controls, HTML, Web Services, SOAP UI, Jenkins, Reports, Sandbox, Eclipse IDE Plug-in.

Java/Salesforce Developer

Responsibilities:

• Involved in all phases of software development life cycle including functional analysis development of technical requirements, prototyping, coding, testing, deployment and support.
• Extend existing Salesforce functionality to meet new business requirements including the development of the event management and marketing system (to automate systems and build marketing info, target specific markets).
• Developed high quality and scalable application logic with Apex and SOQL.
• Developed highly interactive UI using Visualforce, JavaScript and JQuery technologies.
• Develop custom applications using Force.com and integrating salesforce.com with other systems.
• Provided data and analytical support, including Data Integrity activities involving Salesforce, Integrations and Reporting.
• Modify the existing Salesforce system to better suit business processes and requirements.
• Identify and debug system errors in relation to declarative automated tools, website integration, and Apex.
• Manage Salesforce administration tasks and organizational data, such as address validation, data cleaning, and automatic imports using the Data Loader/Command Line Interface.
• Refine system configurations including the data model, security settings, reporting and user interface to streamline user processes and decrease Salesforce administration tasks.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Custom Component, Process Builder, Service Cloud, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, Email Services, Security Controls, HTML, Web Services, SOAP UI, Reports, Sandbox, Eclipse IDE Plug-in, Workbench.