SUMMARY:

• Over Eight (8+) years of referable IT experience in Salesforce.com CRM and design & development of Java based Applications.
• Hands - on experience on various SFDC implementations covering Sales Cloud, Service Cloud, Marketing Cloud, Chatter, Communities & AppExchange applications.
• Experience in Configuration, Customization, Deployment and Integration of SFDC.
• Proficient in requirements gathering, documentation skills, which includes transforming business requirements into user requirement specification, Functional Requirement Specifications Document and Use Case Narratives.
• Experience on different orgs of Salesforce from Sandbox to Production, we had Functional and E2E Sandbox’s where Functionality will be tested by QE team, and bugs will be assigned to the respective developers.
• Hands on experience in administrative tasks like creating Users and assigning Roles, Profiles, Permission sets and used Organization-Wide-Defaults in Security Controls to assign sharing rules for various kinds of Standard and Custom Objects.
• Experience in Salesforce.com configuration in creating the Custom Objects, several types of Custom fields, buttons, links, Record types, Page layouts, Validation Rules, Email Templates, Report Types, Workflow Rules, and Approval Process.
• Experience in establishing relationships based on business use cases using salesforce relationships Master-Detail, Lookup and Many-to-Many (Junction Object) between objects.
• Experience in creating Roll-Up summary and Formula fields, Validation rules, Workflows, Approvals, Data migration and Deployments for different Applications.
• Experience in Lead Management (Web-to-Lead, assignment, auto-response rules) and Case Management (assignment, escalation, auto-response rules and Email-to-Case).
• Experience in working with Salesforce developer toolkit (Apex, Visualforce, Force.com IDE, SOQL and Web services / Metadata API) and integrating third party systems.
• Development experience with creating Apex Classes, Apex Triggers, Batch Processes, Schedule Apex, Web services, HTML5, CSS style sheets, JavaScript and AJAX.
• Experience with Salesforce.com Web Services APIs - Force.com SOAP and REST-based Web Service APIs, the Bulk API, and the Metadata API.
• Experience in building complex business applications using Java, C# or C++.
• Experience developing interactive web-based applications.
• Hands on experience on Geo Coding for getting Latitude and Longitude of a given address by using REST API.
• Highly motivated self-starter with excellent analytical, communication, presentation and able to adapt to new technologies and project environments.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Classes/Controllers, Test Classes, Apex Triggers, Visual Force (Pages, Component& Controllers), Standard objects, Workflow & Approvals, Apex Data Loader, App Exchange, Web Services, Reports, Dashboards, Force.com IDE, Eclipse, SOQL, SOSL Aura Framework

Salesforce Tools: Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Excel Connector, Force.com Platform (Sandbox and Production), Force.com Migration Tool, Jenkins

Programming Languages: Java, Apex, C, C++, Aura, Visualforce

Web Technologies: HTML, CSS, AJAX, XML, JavaScript

Operating Systems: MS Windows, Linux

Databases: MS SQL Server, DB2, PL/SQL

Methodologies: Agile, Scrum, Water Fall, SDLC

Other Tools: Toad, Informatica, Eclipse, SQL Enterprise Manager, SQL Query Analyzer, AQT, MS Visio, Power Designer, Putty and Edit Plus

PROFESSIONAL EXPERIENCE:

Confidential, Mountain View, CA

Sr. Salesforce Developer

Responsibilities:

• Worked on Talent Profile application which is a customized app where each object was a custom and developed on basis of Visualforce pages and Apex classes.
• Primary responsibilities included custom application development and integration in Sales cloud and Service Cloud.
• Worked on different applications using salesforce platform which are developed based on Visualforce pages and Aura.
• Worked on release of Pilot 2 for the Recruit application which is completely build by using Aura Framework, in which most of the custom objects are from Managed Packages.
• Build the custom lightning components for the earlier release where involved in every 3 to 4 weeks of sprints.
• Involved in Sprint planning where interacted with the End users, Product Managers, Business Analyst which helped our team to get more understanding about the Functionality which intern helps easier in the Implementation side.
• Working in different environments like Source Tree version control, salesforce org is linked to Mavens mate and code has been written in Sublime which is easy to refresh metadata where most of the time developers will be working on same components.
• Code has been written for Client side and Server side for the functionality of Lightning UI Page.
• Involved in standup meetings which will occur for on alternate days in a week which helps will helps developers to know what they are working on or what they should be working on.
• Worked in an environment where we can have meetings with the End Users and Product managers at any point in the Sprint weeks, which helps more to know overall applications.
• Worked on Security models and permission sets are implemented in the Apex classes for Talent Profile where most of the profiles cannot able to view others.
• Built the application in a secure way by using SSO Logins through VanityURL which helps Employees to get to land on their own profile page and a User account will be created for their first-time login automatically which was handled by the code.
• Worked on Implementation which give assess for a profile not only viewing his own profile can also view the Employees profiles who are directly reporting to him.
• Created Process Builders and apex classes where used inside which helps to create a profile in the application who got recently promoted to a Director or above level.
• Involved in all the Pilot releases and continuing works on next releases and corrects the major bugs which was found on earlier releases

Environment: SharePoint 2016, ULS, Bamboo Solutions, TFS, Office 365, SharePoint Designer, JQuery, JavaScript, html, AngularJS, Visual Studio 2013, Project Server, JQuery, JavaScript, HTML

Confidential, Atlanta, GA

Salesforce Developer

Responsibilities:

• Created multiple projects to insert, retrieve and update the data from Marketing Cloud.
• Worked in designing the application architecture models and solution standards for a solution stack which includes: Lead management, CRM (Customer Relationship Management), CPQ (Configure, Price, and Quote), and CLM (Contract Lifecycle Management).
• Worked with various Standard Objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Quotes, Cases and Solutions. Enabled & Worked on Customer portal.
• Created Profiles and Permission sets to give those Security controls and shared settings.
• Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, Validation Rules, Workflow Rules, Approvals, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
• Developed Visual force pages, Components, Standard Controllers and Custom Controllers for displaying documents in Content.
• Designed various Webpages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• To fetch the data from Salesforce created SOQL and SOSL queries and to display the data used VF pages by using the Apex classes wrote action to avoid the governor limits.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Tracked the status of requirements throughout the project lifecycle, and redefining them as necessary Communicating changes, enhancements and modifications to project managers, sponsors and other stakeholders
• Designed and deployed Workflows, Validation rules, Approval Processes, Process Builder for automating business logic.
• Created various Reports (mainly summary, matrix) and different kinds of Dashboards to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization's need.
• Automated sharing rules whenever there is a new change in Sales teams instead of using an Apex trigger.
• Created custom links using HTML S-control. Used HTML to maintain uniformity in Web pages.
• Imported excel based customer information records in to Accounts, Contacts and Cases using Data Loader, Import Wizard and Excel connector.
• Assisted client with staging and deploying email campaign with in Marketing Cloud.
• UsedForce.com IDE for creating, modifying, testing, and deploying Force.com Application.
• As a Salesforce Developer from Onsite, I used to write Test Cases, Check the Code Coverage, run the Force.com Security Scanner and direct the team to make necessary Changes.
• Deployed Apex using Force.com IDE, Change sets, Force.com Migration Tool and Web Services API (SOAP).
• Worked on Heroku Connect to migrate metadata between organizations.
• Effectively worked on analytical, troubleshooting, and problem solving capability.
• Worked with team members for full-cycle projects, such as developers, to complete consulting projects on time, and deliver outstanding consulting services to salesforce.com clients.
• Provided the training to the internal business users to use the application and develop their own custom report.
• Excellent team player with excellent analytical skills and oral and written communication.

Environment: Salesforce.com, Customer Portal, Apex Language, Visual Force (Pages, Component & Controllers), Triggers, SOQL, SOSL, Workflow Approvals, CSS Style sheets, Custom Objects, HTML, WSDL, Security Controls, Page Layouts, Sandbox data loading, Apex Data Loader Eclipse IDE Plug-in, Reports, Dashboards, Sandbox, Windows XP

Confidential, Charlotte, NC

Salesforce Developer

Responsibilities:

• Interacted with various business team members to gather the requirements and documented the requirements.
• Customized tabs worked with various standard objects including Accounts, Contacts, Opportunities, Leads, Campaigns and Cases.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the applications.
• Participated in design of the mobile app working with various vendors.
• Created new pages for new portal design integration.
• Worked with Salesforce IDP team for Single-sign on implementation.
• Handled new Case management workflow.
• Extensively used the Apex Data Loader for data migration purpose.
• Created Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Solved lot of Patient related solution by using Service Cloud where interacted with present and past patients track record and send automatic emails for their regular inspection.
• Developed Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Deployed and configured ExactTarget from AppExchange to manage marketing cloud campaign creation and management. Configured and managed Social media, Email Marketing.
• Created Test Classes for the Triggers and maximized the Test Coverage.
• Simplified triggers and existing code as part of refresh.
• Created Scrubbing steps and apex classes as part of sandbox refresh.
• Created and maintained high quality and scalable SFDC Visual Force pages, Apex classes & triggers, SOQL, and integrations.
• Architect various design integration with vendors for creating new REST apex classes making Salesforce as backend.
• Created REST API for various REST inbound and outbound calls.
• Implemented communities with Single Sign-on

Environment: Force.com Platform, Salesforce Enterprise Edition, Force.com Web Services API, SOQL/SOSL Queries, Eclipse, Force.com Eclipse Plug-in, HTML, Java Script, CSS and MVC design patterns

Confidential, Santa Clara, CA

Sr. Salesforce Developer

Responsibilities:

• Worked as Senior Salesforce Developer includes monitoring the team activities and experience in offshore - onsite model.
• Involved in Administration, Development and Deployment of Salesforce.com
• Worked on Apex Data Loader for doing various bulk activities.
• Worked on Configuration like creation Objects, Page Layouts, Record Types, Validation Rules, Workflows and Approval Process.
• Involved in creating Custom Settings.
• Responsible for writing Visual Force Pages for building the wizard.
• Involved in writing Apex Triggers.
• Worked on migrating Metadata from one Sandbox to another sandbox by using Change Sets and Force.com IDE tool.
• Worked on Data.com to get the correct data for Lead by using REST API.
• Worked on Geo Coding for getting Latitude and Longitude of a given address by using REST API.
• Worked on Schedule Apex and Batch Apex.
• Involved in Salesforce1 mobile Administration.
• Worked on generating PDF Files by using AppExchange applications.
• Worked on Custom Settings, Field Sets.
• Developed Custom business logic using Apex (Classes, Triggers, Components, JavaScript's, CSS3, and HTML5), Visualforce Pages and Controller Classes for various functional needs.
• Implemented advanced search functionality by using VF pages.
• Worked on writing Test Classes for Triggers and Controller Classes.
• Worked on Dupe Blocker Application to restrict the duplicates.
• Worked in View Account Hierarchy and Account Look up functionality for restricting the duplicates.
• Involvement in SFDC release management including Sandbox management, change set tracking, and requirement collaboration with architecture & quality team

Environment: Salesforce.com platform, Apex Data Loader, Apex Classes, Controllers, Apex Triggers, Visualforce, Workflow & Approvals, Custom Reports, Dashboards, REST API, Geocoding, AppExchange, Custom Settings, Field Sets, Schedule Apex, Batch Apex

Confidential, Pataskala, OH

Salesforce Administrator

Responsibilities:

• Developed and configured the Salesforce.com instances and force.com applications.
• Implemented the project based on Sales Cloud, Service Cloud, Communities, chatter and the Force.com platforms.
• Worked on SFDC Administrative tasks such as creating Page Layouts, Record types, permission sets etc.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Managed ongoing support requests and administrative needs of users.
• Worked in setting up Marketing Campaigns, Campaign Hierarchies, Lead Queries, and Assignment rules.
• Modified existing Approval processes and created Approval steps, which used email alerts and field updates.
• Few times used Workbench to fetch the data but most of the time wrote SOQL and SOSL in the developer console and displayed data on Single page using VF.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Automated the process of creating Leads directly from Web and Auto-Response rules and Configured the Case Management Process.
• Implemented Apex Scheduler and triggers to invoke Apex classes at regular intervals and to trigger where exactly they need in the application.
• Created Custom Visualforce components and attributes to override the look and feel of standard Visualforce components.
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL, Batch apex and DML queries.
• Customized the standard objects as per the business requirements by using Visualforce components
• Prepared Documentation for all the custom objects and field which we used in the on-going application which helps to review the application.
• Participated in JAD sessions involving Business Users and Sponsor groups to analyze and understand the business requirements.

Environment: Salesforce.com, Force.com Platform (Sandbox and production) including Apex Programming Language and Visual force pages, Data Loader, HTML5, JavaScript, JQuery, SOQL, SOSL, Force.com IDE, SOAP, Agile Methodology, Batch Apex Jobs

Confidential

Java Developer

Responsibilities:

• Developed the web layer of P&I using Struts.
• Used Validator framework of the Struts for client side and server side validation.
• Involved in the requirement analysis, design, and development of the project. Done with Client side validations using JavaScript.
• Designed frontend pages using JSP, templates, JavaScript, CSS, JQuery and JSON.
• Enhanced the FAS system using Struts and IBatis.
• Involved in developing Web Services using Apache CFX & integrated with action mappings.
• Developed Velocity templates for the various user interactive forms that triggers email to alias. Such forms largely reduced the amount of manual work involved and were highly appreciated.
• Worked on Automation tools like Jenkins for the Continues Integration.
• Used Internalization, Localization's, tiles and tag libraries to accommodate for different locations.
• Used SAX Parser for parsing &JAXB for binding.
• Involved in writing services to write core logic for business processes.
• Involved in writing database queries, stored procedures, functions etc.
• Deployed EJB Components on WebLogic, Used JDBC API for interaction with Oracle DB.
• Involved in Transformations using XSLT to prepare HTML pages from XML files.
• Enhanced ANT Scripts to build and deploy applications.
• Followed coding guide lines while developing workflows.
• Involved in end to end implementation of the application

Environment: Java 1.6, J2EE (EJB, JSP/Servlets, JDBC, XML), My Eclipse, WebLogic, Struts, IBatis, JavaScript, JQuery, JSON, EJB, XML, XSD, XSLT, JAXB, JAXP, ANT, SV

Confidential

Java Developer

Responsibilities:

• Developed web components using Servlets, JSPs, Tag libraries, XML, XSL, Tiles framework and Struts.
• Created SQL queries and Stored Procedures for CRUD operations on database.
• Used Eclipse as an IDE and Apache Tomcat as an Application Server.
• Worked with Struts front-end utilizing the Struts tiles framework and Struts Validation Framework to implement the GUI interface.
• Worked along with Operation team on ANT configuration to build the application like EAR, WAR, JAR files.
• Developed client request validations and processing using JavaScript.
• Involved in writing the Stateless Session Beans.
• Developed application code using Core Java and J2EE (Servlets, JSPs) in Eclipse tool.
• Used JNDI realms to authenticate users in a web application.
• Responsible for writing the automation tool in java for manipulating the dates.
• Used JSTL in struts based JSPs.
• Configured Jenkins for running automated Junit test cases as well as to perform deployment.
• Developed front-end form validations using JavaScript.
• Used VSS for version control management.
• Developed Session and Entity Beans to implement business functionality.
• Used Application Assembly Tool for generating War and Ear files and for deployment to the Application servers.
• Worked on XML conversions and validations. All java components are ported into WebLogic Application server running on Linux.

Environment: Java 1.5 SDK, java Script, JSP 2.0, AJAX, XML, JSTL, JNDI, EJB 2.0, UML, Web sphere, Struts, CSS, Eclipse, Hibernate