IT Business Partner Resume Apex, NC - Hire IT People

SUMMARY:

IT professional and business consultant with a passion for process improvement, coordination, and project management.
Excellent communication skills, strong business acumen, and a talent for leadership.
Over three years of successful experience in the IT and computer storage industries.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

IT Business Partner

Confidential, NC

Responsibilities:

Associate Business Consultant, promoted to IT Business Partner in July, 2015
Function as a lead IT consultant across multiple stakeholder portfolios
Develop and maintain trusted partnerships with executive stakeholders to align IT initiatives with strategic business priorities
Responsible for development of initial project proposals, detailed business cases and high - quality business requirements for new projects
Perform business process analysis, documentation, and create design recommendations
Responsible for ensuring successful adoption of new releases including business communication, user training and user acceptance testing
Consult with business units as a subject matter expert, providing insight into potential process and technology solutions to business problems
Facilitation of production issue resolution across multiple support teams and business units
Cultivate and maintain a large network of professional contacts, both domestic and international
Twice awarded individual bonuses for being instrumental in the completion of high value initiatives
Consistently exceeded expectations and responsibilities, as reflected in annual performance reviews

Production Coordinator

Confidential, NC

Responsibilities:

Balanced and prioritized a dynamic array of responsibilities and initiatives while maintaining a consistently high level of professionalism and performance
Functioned as a primary point of contact and facilitator for revenue order fulfillment in a manufacturing plant with over 600 employees
Evaluated application functionalities and participated in the design and implementation of enhancements and solutions
Assisted in implementation of new business processes through end-to-end testing and user training
Cultivate a broad, international list of contacts to better coordinate and implement business efforts
Compiled and distributed detailed financial and logistical reports to upper management
Identified multiple opportunities for data analysis which led to improved efficiency across multiple business processes and the development of valuable key performance indicators
Developed and maintained knowledge of manufacturing configurations across multiple product lines
Processed and released sales orders to various manufacturing cells for production
Efficiently investigated and resolved production difficulties as they arose

Cashier & Delivery Driver

Confidential, Holly Springs, NC

Responsibilities:

Store Clerk

Confidential, Cary, NC

Responsibilities:

Generated reports and provided feedback to the management team
Coordinated with product representatives to preserve high quality and profit margin
Maintained an excellent level of customer service

Data Technician

Confidential, Morrisville, NC

Responsibilities:

Associate Data Technician

Confidential, Cary, NC

Responsibilities:

CDM Support Services Technician

Confidential, Morrisville, NC

Responsibilities: