Salesforce Developer Resume

PROFESSIONAL SUMMARY:

Extensive experience & expertise in CRM domain and on Salesforce platform.
Worked on design, development and implementation of project working closely with Business as well as Tech teams for process improvement.
Worked on Security and Data access - Profiles, Roles, Sharing Settings, Organization Wide Defaults and Field-level security.
Implemented Case Management - Using assignment/escalation rules and workflows.
Customization of Data - Using Page Layouts, Fields, Views.
Integrated Salesforce with external systems using Web Services (SOAP, REST) and integration tools(Jitterbit).
Experience in writing Apex Classes, Triggers using SOQL and SOSL query languages, Visualforce. (Components, Pages) using Controller Classes (Standard, Custom), Lightning components on Force.com platform.
Knowledgeable in Agile with a focus on quality and upgrading the product availability.
Provided support and system administration to quickly fix production issues.
Excellent team player and adaptive to diverse work environments.

TECHNICAL SKILLS:

Salesforce.com: Service & Sales Cloud

Programming Languages: APEX, Visualforce, Core Java.

Web Technologies: HTML5, CSS3, XML, AURA.

Scripting Languages: jQuery, JavaScript.

Databases: SQL, PL/SQL, DB2, Oracle, SQL server 2008.

Tools: Apex Data Loader, ANT migration tool, Workbench, Data Import Wizard, Process builder, Change Sets, GIT, SVN version control, Jitterbit

IDE s: Eclipse IDE.

Software Methodology: Waterfall, Agile with Scrum.

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Developer

Worked in “Rightnow” team of 15 members to design and develop Apex (Classes, Controllers, Triggers, Batch, Schedule), Visualforce (Pages, Components) for various functional needs in the application.
Developed Apex classes and triggers using SOQL and SOSL query languages following Governor Limits.
Created new Custom Objects, Custom Fields, Custom Tabs, Validation rules, Escalation rules, Page layouts, Workflow rules, Process Builder, Email alerts and Approval process as per the design.
Developed test classes to maintain at least 90% code coverage for both Apex classes and triggers.
Successfully imported/ exported (Insert, Update, Delete) large volume of records using Data Loader to/from Salesforce Objects to/from Comma Separated Value(CSV) files.
Experience in integrating Apex with external services by callouts that use SOAP and REST webservices.
Scheduled the jobs for generating weekly sales reports including the mailing functionality.
Migrated all components from sandbox to production using Change Sets and ANT migration tool.
Used GitHub for source code versioning control on Force.com platform.
Strong knowledge and implemented various SDLC methodologies like Agile with Scrum.

Confidential

Salesforce Admin/ Developer

Developed various Custom Objects and established the relationship (Master-detail, Look-up) between the objects.
Maintained data security between various users in the organization using Profiles, Roles, Sharing Settings, Organization Wide Defaults and Field-level security.
Created Custom tabs, Page Layouts, Search Layouts, Custom links on record detail page for different teams.
Extensively worked on Apex Classes and Triggers using SOQL and SOSL by following Governor Limits which helps in automating the commission calculation to agents.
Created Visualforce pages using the Apex tags, HTML, jQuery, JavaScript for customization of User Interface.
Performed Unit testing and UAT for an error free code.
Involved in sandbox refresh activities and data migration using Change Sets.
Successful in importing and exporting of large volume of records using Data loader.
Created custom reports and designed dashboards for the management team.