SUMMARY:

• Project Management using Lean Six Sigma Methodologies
• Interactive web development using Dreamweaver
• Excellent verbal and written communications skills.
• Analytical / investigation approach to problem solving
• Self - starter with high level of integrity and responsibility. Go the extra mile to meet deadlines.
• Experience in configuring and implementing of Salesforce.com.
• Ability to work under pressure and deliver stiff targets with time management, excellent analytical and problem solving skills.
• Ability to quickly adjust priorities, extensive creativity, and the ability to take on projects with limited specification and an effective team player Experience designing and implementing new Sales force objects, workflow rules, custom layouts, and other standard Sales force customizations.
• Experience in developing SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity

TECHNICAL SKILLS:

• Saleforce.com platform
• Salesforce.com Data Loader
• Workflow & Approvals
• Reports
• Dashboards
• Custom Objects
• Custom Tabs
• Email Services
• Security Controls
• HTML
• Windows

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Salesforce Administrator

• Served as Salesforce administrator for several Strataserv clients: Good Technology, Juniper, Rovi, Symantec and EMC.
• Worked with business requirements, provided technical expertise, and produced system specifications for enhancements & changes in the application.
• Configured Salesforce software per customer requirements that includes creating custom apps, custom objects and fields.
• Used field level security, profiles and audit trail setup to ensure that protected data is only with authorized users.
• Created pick lists, dependent pick lists, lookups fields, junction objects, master detail relationships, validation and formula fields.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages
• Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
• Designed and Implemented the Page layouts and Custom tabs to suit the needs of the application.
• Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs, Components, Visualforce Pages to suit to the needs of the application
• Imported excel based customer information records in to Accounts, Contacts and Cases using Data Loader and Import Wizard.
• Developed custom Business logic using Apex Classes, Visualforce pages
• Implemented custom Cascading Style Sheets (CSS) for Visualforce pages.
• Developed Visualforce pages with standard controllers and Apex classes
• Created and maintained the documentation for Design, Migration, Integration and Training
• Implemented Data Loader through the Command Line Interface to extract the data from database.
• Developed Custom Reports and Dashboards as per given requirements.
• Used Import wizard for insert, update, of data from Salesforce.com. Used it to read, extract and load data from comma separated values (CSV) files.

Environment: Saleforce.com platform, Salesforce.com Data Loader, Workflow & Approvals, Reports, Dashboards, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Windows

SALESFORCE configuration and administration specialist

• Provided training for the TRIVALEY HAVEN staff members to enter and manage donations, manage fundraising campaigns, create custom reports and mange user profiles.
• Developed various Custom Objects, Tabs, validation rules, formula fields.
• Created relationships among objects using Lookup and Master-detail relationships.
• Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
• Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements.
• Implemented Data Loader through the Command Line Interface to extract the data from database.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Created and maintained the documentation for Design, Migration, Integration and Training
• Involved in deploying applications from Sandbox to Production.
• Developed Custom Reports and Dashboards as per given requirements.
• Wrote Custom Formula fields and Validation rules.

Senior Project Engineer: NPI

• Responsible for management of electrical functionality of Roll Coater sputtering tool build. This involved timely execution and completion of build projects as planned by company management for continuous revenue growth.
• Developed Roll Coater electrical cable routing, installation and termination OMS (Operational Methods Sheet) to enable build technicians install complex high power cables with minimal supervision, ensure safety and deliver Roll Coater tool to production at a promised time frame.

Product Manager

• Responsible for managing Intelligent Transportation System (ITS) products that included Vehicle Imaging Subsystem, image capture and vehicle identification software, light sources and processing platforms.
• Developed product marketing specification for new ITS products.
• Visited potential customer installation sites and conducted product demo.
• Provided required training to new customers on installation, maintenance, test & troubleshooting
• Designed and developed a Dynamic web based data collection system to collect camera failure mode data. The system used a dynamic web based user interface as frontend and Microsoft Access Database as backend. Hosted and maintained the data collection system on company intranet.

Web Producer

• Served as a consultant from Strataserv to help manage Portal implementation and 2nd level site operations support while assisting with execution of site templates and page layout.
• Coordinated with content owners, technical operations, design, and editorial staff to create pages under specific timelines, and executed functional web operations.
• Resolved internal web issues, provide quality assurance, and created hundreds of web pages for Oracle.com, Oracle Branding Site, and Oracle Partner Network by implementing maintenance, upgrades and QA/testing.

Senior Member of Technical Staff

• Proposed and implemented innovative ideas in product testing that resulted in huge cost savings for the company.
• Designed and developed a web site for product engineering group to host Emulator assembly test and maintenance documents and make them readily available to field application engineers deployed around the world. Hosted and maintained the web site on company intranet.