TECHNICAL SKILLS:

• Office Technology,
• Assertive Communication, 
• Conflict Management, 
• Career Management, 
• Business of State,
• Time Management, 
• Wellness Peak Performance, 
• Getting Work Done Through Others, 
• Team Building and Goal Setting
• ETA - Tatel Time & Attendance
• Introduction to Lotus 1-2-3
• Travel Manager Plus 5/0
• Advanced Office Management Skills
• Introduction/Database/Marcos
• WordPerfect - 5.0, 5.1, 6.1
• Citibank Fleet Card Services
• Ariba - 8.2
• FAC-COR Certified Acquisition Professional– Level 1

WORK EXPERENCE:

Confidential, Washington, DC

Program Coordinator

• Handle all the necessary paperwork for all of the IIP/PL/DE New Hire Onboarding personnel in order for them to be processed under the Confidential Security.
• Escort all the new personnel to attend the one day Security Briefing in the Main State Building, and escort all new personnel to and from the Security Office to ensure that the have access to SA-5 and HST buildings.
• Escort all non-government visitors to attend DOS meetings.
• Enter all IIP/PL/DE personnel requests for increases, decreases, modifications into the DOS Ariba Data system
• Enter Time and Attendance sheets for all IIP/PL/DE government personnel into the Web Tatel system for regular hours and amendments. File them into a secure location and provide information for audits.
• Work closely with my Project Managers to enter data into the GFMS to pay Invoices for our personnel.
• Process all of the IIP/PL/DE personnel Credit Card requests for office supplies, computer equipment, software, and reconcile monthly statements for the office.
• Work closely with our IIP/EX General Services Office Manager regarding our personnel‘s requests for Telephone Services, office moves and Xerox Machines Meter Readings.
• Edit presentations for Design Team.
• Create/Edit Microsoft Excel spreadsheets for Budget and Management needs.
• Review/Edit design documents, emails, presentations, spreadsheets, and DS-2092’s (Requisition for Equipment, Supplies, Furniture, Etc.).
• Create bi-weekly agendas, minutes for Program Managers.
• Enter all Business Card requests thru the Global Publishing Solutions Center for all IIP/PL/DE staff members.
• Attend daily weekly staff meetings for IIP/PL/DE.
• Meet daily with the Project Manager to discuss newly hired personnel for IIP/PL/DE.
• Interact with my staff on a daily bases in a professional mannerism.
• Interact with the IIP/EX Procurement Specialists regarding Credit Card upgrades, Business Cards, Printing Requests and GFMS reports and related office matters.
• Serves as Backup to the IIP Front Office.

Confidential, Washington, DC

Program Coordinator

• Prepared performance appraisals for Deputy Coordinator of IIP.
• Prepared IWAG report yearly which indicates money spent on sending Speakers out into the field.
• Created Duty Officers Speaker Report for IIP Duty Officer.
• Responded to inquiries regarding Speaker Program.
• Used Ariba financial system to Monitor and provide a facilitate blanket purchase agreement forms for renewed services of hired contractors.
• Prepared travel authorizations for higher level officials.
• Maintained office supply and equipment inventory and use department’s credit card to purchase needed items.
• Served as liaison with Building Facility Services for facility related issues.
• Sorted, enter and filed time and attendance for IIP department employees.
• Provided secretarial support to the secretary of the IIP Coordinator‘s front office.

Confidential, Washington, DC

Secretary

• Served as personal assistant and performs supportive administrative duties for the Bureau Deputy Coordinator, serves as staff assistant with full responsibility for the management of the Director’s office; assisted the Director in confidential assignments.
• Received telephone calls and visitors, ascertaining the nature of the business and arranging appointments or meetings accordingly. As necessary, refers callers to appropriate offices. Contacts by telephone or in person high-level officials and other officers throughout the Agency and other agencies of the Government, members of Congress, American Ambassadors, officials of private business and education and other organization as well as foreign diplomatic representatives in Washington.
• Informed the Deputy Coordinator on pending matters, checking into status and bringing directly to the Coordinator those matters requiring her personal and immediate attention. Followed up on matters that required action of other elements, and carries out special assignments requested by the Coordinator, performed research when necessary, and completed assigned tasks or giving status reports to my Coordinator.
• Received all correspondence for the Coordinator’s replied to mail not requiring the Coordinator’s attention. Screened all correspondence prepared for the Deputy Coordinator assuring clarity, completeness of rely, and grammatical and procedural correctness. Signed routine correspondence and cables in the name of the Coordinator, which had been previously cleared in draft. In the absence of the Coordinator, I maintained a file of correspondence and events for the Coordinator’s attention of her return to the office.
• Safeguards all classified materials entrusted to the office.
• Assisted the Secretary of the Principal Deputy Coordinator, the Deputy Coordinator of IIP Front Office in a variety of administrative duties, and in his absence assume all other responsibilities.

Confidential, Washington, DC

Secretary

• Received all written communication for Academic Exchange Program Division which includes reviewing mail and action documents submitted to the Division Chiefs, and then determined appropriate action and distributed accordingly.
• Maintained supervisor’s calendar, made arrangement for his travel and meeting planning.
• Served as liaison for Division Chief and his Deputy with their subordinate staff.
• Received visitors and telephone calls for all senior staff, ascertain the nature and importance of the calls and visited and followed through using personal judgment.
• Provided guidance for five secretaries on stylistic preferences for the agency’s correspondence and reviewed all their correspondence and timesheets for accuracy.
• Established and maintained office files and all outgoing documents. Typed drafts and final copies of standard office documents including correspondence, reports, telegrams, and memoranda, etc.

Confidential, Washington, DC

Correspondence Control Clerk

• Received and recorded all correspondence in the computer for the Director, Deputy Director, the Counselor and other agency offices as received.
• Reviewed correspondence for typographical and grammatical errors and ensured that enclosures were attached as required.
• Ensured that all correspondence had the appropriate signatures and dates for forwarding.
• Typed appropriate receipts for correspondence to be dispatched.
• Ensured that all correspondence was handled in and appropriate and timely manner and dispatched to the action office.
• Maintained the chronological files for reference and retrieval purposes.
• Received calls and visitors to the office and answered inquiries or referred as necessary.