SUMMARY:

• A highly skilled, self - motivated Quality Assurance Analyst Manage with a track record of delivering successful software releases for nearly Fourteen (14) years straight.
• By using strong leadership and negotiation skills, demonstrates effectiveness in working with multiple teams in a fast-paced medical environment.
• Experienced in designing & implementing Automated Test Suites resulting in mitigating project risks and delivering savings in both time and money.
• Proficient in both White and Black box testing in over 25 full Software Development Life Cycles.

CORE COMPETENCIES:

• Proficient in Agile, Waterfall & SCRUM methodologies
• Extensive experience in SDLC, QA methodologies, functional, system, regression, ad hoc, user acceptance, integration, load and stress testing

TECHNICAL SKILLS:

Microsoft Visual Studio Team Foundation Server 2005 & 2008, 2010,2012, Microsoft Test Manager 2010, Quest Central Database DB2 V 4.9, Windows 95/98/NT/2000/ME and XP,7,SQL, TCP/IP, MS Office 97/2000/XP,2010, Publisher, PowerPoint, Project, PC Anywhere, ITIL certified.

PROFESSIONAL EXPERIENCE:

Personal Business-Owner/Principal Officer

Confidential, Minneapolis, Minnesota

Responsibilities:

• Acquire used vehicles from private sellers, public car auctions, estate sales for repair and resale
• Coordinate repairs of all acquisition vehicles through a network of auto service repair facilities
• Implement auto detail and showcasing of repaired vehicles for sale to private buyers
• Market via internet, print ads the newly repaired, detailed vehicles for sale to private buyers

Senior QA Automation Analyst

Confidential, Minneapolis, MN

• Develops and maintains test plans/procedures/scenarios/cases/scripts for Ameripride Brand Portal & E-Commerce Websites (6).
• Performance, User Acceptance, Regression, Integration Testing of Ameripride Brand Portal& E-Com Websites(6)
• Maps manual and automated test cases/scripts back to requirements via Microsoft Test Manager 2013.
• Develops and maintains test tracking systems to monitor and report test execution (pass, failed, deferred, blocked) via Microsoft Visual Studio Team Foundation Server 2013.

Quality Assurance Lead

Confidential, Atlanta, GA

• Develops and maintains test plans/procedures/scenarios/cases/scripts for Newell-Rubbermaid Brand Websites (14+).
• Performance, User Acceptance, Regression, Integration Testing of Newell Brand Websites (14+)
• Maps manual and automated test cases/scripts back to requirements via Microsoft Test Manager 2010.
• Develops and maintains test tracking systems to monitor and report test execution (pass, failed, deferred, blocked) via Microsoft Visual Studio Team Foundation Server 2010/2012.
• Reported to Program Manager and IT Director.
• Reports test results, enters problems and issues into the defect tracking database within Microsoft Visual Studio Team Foundation Server 2010 Work Items.

Quality Assurance Lead

Confidential

• Develops and maintains test plans/procedures/scenarios/cases/scripts for Best Buy Connect MIFI/WIFI Devices.
• Maps manual and automated test cases/scripts back to requirements.
• Performance, User Acceptance, Regression, Integration Testing of Best Buy.com, Best Buy Connect applications.
• Develops and maintains test tracking systems to monitor and report test execution (pass, failed, deferred, blocked) via Share point.
• Executes manual and automated test scripts/cases as needed during UAT for MIFI/WIFI Devices.
• Performed manual and automation functional and regression testing for the Bestbuy.com website from “add to cart”- “checkout”.
• Coordinated testing efforts with 12-15 other testing groups within the Bestbuy.com website project.
• Reports test results and enters problems and issues into the defect tracking database Rational Clear Quest.
• Monitors and updates defect reports as needed including defect report closure via Rational Clear Quest.
• Used Automation Tool JIRA, Microsoft TFS 2010 for running scripts against Bestbuy.com website, backend databases.
• Interacts with Defect Manager and Development team to understand the resolution for defects
• Generates test status reports and test closure documents via the Share point.
• Reported Directly to the Project Manager-Bestbuy.com and Director of Product Development-Best Buy Connect.

QA Analyst Manager

Confidential

• Managed a Functional Test Environment using Microsoft Visual Studio 2005 & 2008 Team Foundation Server to perform Black box and White box testing of the State Agencies Unemployment Insurance and Minnesota Works, Workforce 1 Job Search Websites. This was performed in a .NET 2.0 and Java J2EE environment utilizing Microsoft Visual Studio 2008, 2010 Team Foundation Server test tool.
• Performed functional, performance, system, regression and UAT testing of State Agencies Unemployment Insurance and Minnesota Works, Workforce 1 Job Search Websites and/or new revisions, as they were developed by the team’s developers and programmers against MS SQL 2000 & 2005 databases in an Agile Testing Environment.
• Front and Back End Manual and Automation testing of State Agencies Unemployment Insurance and Minnesota Works, Workforce 1 Job Search Websites functionality, customer demographics, fortune 500 company statistics, etc in an Agile Test Environment.
• Ran script data queries against Quest Central Database DB2 V4.9
• Ran Functional, Regression, UAT testing against various Agile JAVA Test Environments.
• ITIL certified.

Confidential

Senior QA Lead Analyst

• Managed a Functional Test Environment using HP/Mercury Quality Center 9.0 to perform Black box and White box testing of the company’s patient intake and medical insurance software. This was performed in a .NET 2.0 environment utilizing HP/Mercury Quick Test Pro automation test tool.
• Performed functional, system, regression and UAT testing of patient intake and medical insurance software and/or new revisions, as they were developed by the team’s developers and programmers against MSSQL 00 & 05 databases.
• Front and Back End Manual and Automation testing of patient intake and medical insurance software functionality, customer demographics, fortune 500 company statistics, etc.

Senior QA Lead Analyst

Confidential, Carlson, Wagon

• Managed a Functional Test Environment using HP/Mercury Quality Center 9.0 to perform Black box and White box testing of the company’s corporate travel website (CWT Resolve). This was performed in a .NET 2.0 environment utilizing HP/Mercury Quick Test Pro automation test tool.
• Performed functional, system, performance, regression and UAT testing of corporate travel website (CWT Resolve) and/or new revisions, as they were developed by the team’s developers and programmers against MS SQL 2000/2005 databases.
• Performed Business Analyst responsibilities by gathering user requirements from Developers related to Software Development and User Documentation.
• Front and Back End Manual and Automation testing of corporate travel website’s functionality, customer demographics, fortune 500 company statistics, etc.

QA and Test Environment Manager

Confidential, Eden Prairie, MN

• Introduced, built and managed a Functional Test Environment using Mercury Test Director to perform Black box and White Box testing of the team’s programs from start to finish. The tools utilized to do this were Mercury Test Director 8.0 and Quick Test Professional. This was done in an Agile .NET environment. VB Scripting with Mercury Quick Test Pro.
• Performed functional, performance, system, regression and UAT testing of new programs and/or new revisions, as they were developed by the team’s developers and programmers against MS SQL 2000 & 2005 and the AS400 databases in an Agile Test Environment.
• Managed revision control of the team’s code enterprise wide by working with programmers, developers as the check- in and check out their source code base using Microsoft VSS, Source Gear Vault revision control system.
• Performed Enterprise Wide creation of installation packages as needed via tools such as Install Shield.
• Performed Business Analyst responsibilities by gathering user requirements from Developers related to Software Development and User Documentation.
• Performed Software Application Training to Plant Shop Floor Personnel at 30 plant locations.
• Managed 8-10 Programmers, Developers, Hardware Installers, DBA’s Enterprise wide.
• Implemented Quality Assurance Process and Procedures to maintain enterprise wide SOX compliance.

Lead QA Analyst 

Confidential, Atlanta, GA

• Lead a team of 3-4 Analysts on 3-4 projects simultaneously testing the front and back end of casino gaming software
• Performed Manual Black Box and White Box testing for web based casino gaming software applications i.e. slots, blackjack table games, video poker and flash casino games throughout the SDLC.
• Introduced, created, maintained, wrote test scripts and test cases within Test Director for casino gaming software projects i.e. Blackjack table games, slots, video poker and flash casino games related to website-design, user functionality, browser integration.
• Performed Business Analyst responsibilities by gathering user requirements from Project Managers and Developers.
• Casino Gaming Software Web Application front and back end testing utilizing MS SQL Server 2000 databases.
• Performed DBA SQL Database Queries for casino games front end and debug testing.
• Managed, Supervised and provided training, guidance and support to 3-5 junior analysts throughout the SDLC

Lead QA Analyst

Confidential, Atlanta, GA

• Web Application front and back end testing utilizing MS Access, Oracle, Samson, Citrix and MS SQL Server 2000 databases.
• Performed Automated\Manual Black Box and White Box, Performance testing for web based applications and websites throughout the SDLC in an Agile Test Environment.
• Performed Business Analyst responsibilities by gathering user requirements from Project Managers and Developers
• Performed White\Black Box testing utilizing Test Director 8.0, Win Runner.
• Wrote test scripts and test cases using Mercury Test Director for various projects related to website-design.
• Performed Business Analyst responsibilities by gathering user requirements from Project Managers and Developers.
• Managed, Supervised and provided training, guidance and support to 3-5 junior analysts throughout the SDLC.
• Created, distributed and maintained daily project status reports for 3-5 enterprise wide projects simultaneously.
• Lead Daily Status meetings with project team members i.e. Developers, Business Analysts and Project Manager

Lead QA Analyst/Network Support

Confidential, Acworth, GA

• Lead a team of 3-4 Analysts on projects testing the front and back end of educational software
• Web Application front and back end testing utilizing MS Access, Oracle 7 and MS SQL Server 2000 databases.
• Performed Automated\Manual Black Box and White Box testing on web based applications and websites across several platforms including: Windows 98, NT, 2000, XP, MAC OS 7,8 & 9, Unix (Linux and Solaris) throughout the SDLC in a .NET environment.
• Performed White\Black Box testing for educational, web site application, online billing software using Win Runner, E-Test Suite and Test Director.
• Wrote test scripts and test cases using Mercury Test Director for clients by gathering user requirements.
• Responsible for configuring and installing software and hardware for desktops and related peripherals.
• Strong hardware knowledge with Compaq, Dell, HP, Toshiba and IBM.
• Create, edit and set security standards for new NT domain user accounts.
• Receive Remedy trouble tickets and resolve any outstanding issues.
• Troubleshoot and support remotely (PC Anywhere) and desk side.
• Completed Oracle 9iAS Portal: Build Corporate Portal Training in Atlanta, GA 3/10/03 - 3/12/03.
• Managed, Supervised and provided training, guidance and support to 3-5 junior analysts throughout the SDLC.

Test Engineer/QA Analyst

Confidential, Duluth, GA

• IVR Telephony front and back end testing utilizing MS Access, Oracle 7 and MS SQL Server databases.
• Automated/ manual testing of software and web based application in a Client Server environment, Windows 95, 98, NT, 2000, UNIX (Solaris) platforms.
• Performed Black Box/White Box & Regression, Performance testing for web based applications on several platforms including: Windows, UNIX (Linux and Solaris) using Win runner, E-Test Suite and Test Director.
• Performed White Box testing for Telephony Software Application using Win runner and Test Director.
• Wrote test scripts and test plans for clients by gathering user requirements.

Test Engineer/QA Analyst

Confidential, Norcross, GA

• IVR Telephony front and back end testing utilizing MS Access, Oracle 7 and MS SQL Server databases
• Manual and Automated testing of various software and web based applications in a Client Server environment, Windows 95,98,NT, 2000, MAC OS 7,8,9, Linux (Red hat), Unix (Solaris) platforms 
• Perform Black Box/White Box & Regression testing for web based applications and websites on several platforms including: Windows 95,98, NT, 2000, MAC, Unix (Linux and Solaris)
• Performed White Box testing for Prentice Hall, Visual Radio, Incanta, and Concrete Media using Win runner, RSW (E-Test Suite) and Test Director.
• Wrote test scripts and plans for clients by gathering user requirements