SUMMARY:

• Over 9 years of experience in IT industry with 5+ years of experience in Salesforce.com CRM Platform in both functional and technical roles and 4 yrs of experience in java technologies.
• Experienced in all phases of Salesforce Software Development Life Cycle (SDLC) and project life cycle processes from analysis, design, development, testing, implementation and maintenance of standalone object oriented enterprise applications.
• Experience in Force.com Apex Classes, Apex triggers, Visual Force, Batch Apex, Integration, REST, SOAP based Web Services, Force.com API, SOQL and SOSL, Sales force App Exchange and JAVA and C# on demand.
• Experience providing training to development teams on how to track, plan and analyze using JIRA.
• Experience in creating Custom Objects, Custom Formula Fields, Field dependencies, Relationships, Pick - lists, Custom Tabs, Validation rules, Work Flows, Approval Processes, Page Layouts, Search Layouts to meet the client’s requirement and functionality.
• Experience in SFDC Administrative tasks like creating Profiles, Permission Sets, Roles, Users, Record Types, Email Services, Reports, Dashboards, Tasks and Actions.
• Experience in working with Debug Apex Scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits. 
• Performed administration activities for SFDC/Veeva including System Configuration, Analytics Reporting, Data Migration, User Acceptance Testing, End User Training Development & Delivery and System Testing.
• Experience working with Force.com IDE, Data Loader, Apex Explorer and Salesforce.com Sandbox environments.
• Setting up Apttus Approval Process, Hiding certain products from the price list using search filters.(CPQ)
• Experience in working with Force.com Standard Objects Accounts, Contacts, Leads, Cases, Opportunities and Campaigns.
• Strong knowledge about Sales cloud, Service cloud, Marketo configuration and customization and good understanding with Client/Server architecture, Object-Oriented design techniques and web application design. 
• Hands on experience implementing Role Hierarchies and Sharing Rules for system security design.
• Experience in Standard and Custom Controllers in Visual Force for development of custom visual force pages and components as required by business requirements.
• Expertise in client scripting language and server-side scripting languages like JavaScript, jQuery, JSON, DOJO, bootstrap, Used to Lightning Components access at the user, profile, and organization level, Node.js, Angular.js, backbone.js, Require.js, ExtJS, Action Script, JSF and JSP.
• Skilled in understanding and implementing the new salesforce Lightning Experience.
• Analyzing the Scenarios for switching between salesforce classic and the Lightning Experience.
• Implemented OAuth2.0 for authentication based web application and accessed their APIs for fetching data services.
• Implemented security and authentication concepts such as OAuth 2.0, and Cryptographic algorithms. 
• Knowledge in CLM, and X-author templates, importing data into Apttus using data loader & import wizard.
• Used different data tools - Apex Data Loader, Import Wizard, SFDC Data Export, Mass Delete.
• Experience working with Salesforce.com sandbox and production environments.
• Proficient in working with Eclipse IDE and Force.com Plug-in for writing business logic in Apex programming language.
• Integrated SFDC with Marketo Tool to make Marketing process easy to access Leads and opportunities. 
• Worked on Change sets, Packages, Eclipse, ANT migration tool for deploying apps and several other components.
• Created a web channel for the customers by creating communities. Involved in Creating, Zoning Branding and Customizing Communities in salesforce.
• Build Sharing Model especially to handle Sharing of Records to Partners in Partner Communities. Created POC for business to migrate from partner and Customer portal to Communities.
• Experience in Community cloud, connected customers and employees to navigate between the platforms
• Involved in design, development, test and implementation phases of Software Development Life Cycle and Agile Development using JIRA with focus in Object Oriented Programming.
• Experience in using the Workbench tool for SOQL queries, SOSL and the REST Explorer.
• Experience in using the Force.com Explorer to browse data model schema, custom objects, fields, build and test SOQL queries also performing data migration from Legacy Systems using Data Loader.
• Expertise in Object Oriented Programming involving Analysis and Design and Development of web based applications using Java technologies: HTML, DHTML, CSS, XML, JavaScript, and J2EE

TECHNICAL SKILLS:

Salesforce Technologies: SFDC Certified Force.com Developer, Sales force CRM, Sales force SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com, Workbench, Force.com Platform (Sandbox and Production), Marketo.

Other Programming Languages: Java, JavaScript, HTML, XML, DHTML, C, C++, C#,SQL

Databases: MS SQL Server 2005/2008, PL/SQL, RDBMS, Oracle 8i/9i/10g, MS Access, and MySQL

Operating Systems: Windows 2000/ XP Pro/ Vista,Windows Server 2000/ 2003/2008

PROFESSIONAL EXPERIENCE:

Confidential, Washington DC

Role: Salesforce Developer

Responsibilities:

• Created workflow & approval processes, validation rules, Auto-Response Rules, Approval process, email alerts and templates, and field updates.
• Created email templates and inbound emails using Visual force for the clients and customers.
• Analyzed the business requirements and mapped to Salesforce.
• Involved in data migration from Excel to Salesforce using Apex Data Loader.
• Created Lightning Component Tabs and Visual force Tabs.  
• Worked with SF Chatter which helps the users to communicate with the organization easily and quickly.
• Worked with Integration and web services. Integrated Salesforce with legacy systems using Apex Web services and outbound messaging.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Implemented Apex Triggers with SOQL queries and also created workflows like email alerts and field updates.
• Involved in Agile methodology, Scrum that dramatically improved productivity and reduced errors. 
• Wrote several SOQL & SOSL queries in the apex coding with consideration to Governor Limits for data manipulation needs of the application.
• Used to Lightning Components access at the user, profile, and organization level.
• Used to enabled standard quotes in Salesforce to support the field sales team, auto generate quotes during customer visits.
• Created custom VF pages using HTML, CSS, JavaScript and JSP to leverage the functionality of displaying the information on community portals from different objects and also update them on the same page.
• Performed inbound, outbound integration with websites using REST API, SOAP Web services API (WSDL).
• Used REST API callouts / WSDL (SOAP API) for connecting to the services hosted by third party companies to perform an action by connecting to their respective repositories and sending the request on demand. 
• We used to Lightning Components for Community Builder, and the new consumer-based UI instead of having to use other frameworks (like Bootstrap).
• Migrated consistently to Lightning from Classic in order the sales reps find Just-In-Time information about customers and prospects .
• Used Lightning process builder for visualizing and creating automated business processes.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Lightning, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Ant tool, Windows XP.

Confidential, SFO, CA

Role: Salesforce Developer

Responsibilities:

• Developed Custom Objects, Custom reports and configured Analytical Snapshots to dump the data into on a regular basis for sales performance and lead generation statics.
• Responsible for Salesforce.com Development and Administration in the organization.
• Created user Roles and Profiles, security controls and shared settings.
• Worked on various Sales force standard objects like Accounts, Contacts, Leads, Reports and Dashboards Case, Solutions and Opportunities.
• Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface. 
• Involved in APTTUS X-Author excel for migration of products, price lists and price list items in salesforce.
• Setup smart campaigns in Marketo to adjust data, setup alerts from forms filled.
• Worked in developing various lightning components, events and lightning applications.
• Created Lightning Component Tabs and Visual force Tabs.  
• Worked with SF Chatter which helps the users to communicate with the organization easily and quickly.
• Worked with Integration and web services. Integrated Salesforce with legacy systems using Apex Web services and outbound messaging.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Implemented Apex Triggers with SOQL queries and also created workflows like email alerts and field updates.
• Used agile methodology and interacted with different stakeholders and participated in the regular meetings.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Supported the data migration activities for migrating the data from various business sources with the support of Salesforce CRM.
• Provided daily user support in managing users, creating and maintaining custom objects and fields, handling bulk data migration, maintenance of page layouts, and installation and support of App Exchange applications like Exact Target and Marketo. 
• Integrated the web services using REST and SOAP by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Implemented Web API to use OAuth2.0 with JWT (JSON Web Tokens) to secure the Web API Service Layer.
• Developed and supported Extraction, Transformation and Load process (ETL) using Informatica.
• Created email templates and inbound emails using Visual force for the clients and customers.
• Developed Apex Test Classes with assurance of maximum code coverage.
• Worked with Salesforce1 sandbox simulator to run and test the Lightning Applications
• Created custom components to be used in visual force pages and visual force email templates.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT).
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Provided ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow. 
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.

Environment: Saleforce.com platform, Apex Language, Apttus CPQ, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Marketo, Reports, Custom Objects, Lightning, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, San Jose,CA

Role: Salesforce Developer

Responsibilities:

• Created workflow & approval processes, validation rules, Auto-Response Rules, Approval process, email alerts and templates, and field updates.
• Analyzed the business requirements and mapped to Salesforce.
• Created and customized value propositions and a summary of the key items to in order to maximize deployment value using Marketo.
• Involved in data migration from Excel to Salesforce using Apex Data Loader.
• Analyzed, Designed and Build using SOQL, APEX, Visual force Page, Triggers for enhancing the existing functionality of Flextronics Apttus Contract workbench
• Created user Roles and Profiles, security controls and sharing settings.
• Involved in authoring Business Requirement Documents (BRD) into System Requirement Specifications (SRS) and identifying interface and business process specifications.
• Developed Apex Classes, Visual force pages and Apex Triggers to develop the custom functionality as per the requirements.
• Imported data into Apttus using data loader, and import wizard and also implemented Apttus Approval Flow process, Templates, clause functionalities in Contract document generation for contract management process.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked on various AppExchange products according to the needs of the organization.
• Worked on various Salesforce.com standard objects like Campaigns, leads, Accounts, Contacts, Opportunities, Products, Cases, Solutions, Reports and Dashboards.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for the correctness of the data.
• Integrated Salesforce with Microsoft Outlook to synchronize contacts, events and tasks.
• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions, etc.
• Involved in integrating Sales force CRM with its ERP (Oracle EBS) system.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Worked on Apex classes, controllers, controller extensions.
• Interact with Business Analysts and Developers to design better test plan and strategies based on the requirements of the business.
• Deployment of code from sandbox to production using Force.com IDE tool.
• Created Visual force pages and Visual force components to achieve custom functionality.
• Configured user Roles, Profiles, sharing settings, organization wide defaults based on updated
• Used Force.com REST and SOAP web service API for implementing WSDL in the application for access to data from external systems and web sites.

Environment: Saleforce.com platform, APEX Language, Marketo, Visual Force - Pages, Component & Controllers, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in.

Confidential, Bloomington, MN

Role: Salesforce Developer/Admin

Responsibilities:

• Interacted with various business team members to gather the requirements and documented the requirements. 
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers. 
• Created Users, Roles, Public Groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users. 
• Designed and deployed dynamic workflows, validation rules, Approval Processes and Auto-Response Rules for automating business logic. 
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization. 
• Worked on data integration, data clearing, data transfer from third party API’s with requested permission sets using APEX data loader.
• Working with Salesforce data tools such as Data Loader and Eclipse Force.com IDE for data migration. 
• Experience integrating salesforce.com with other apps.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on detail pages. 
• Used Apex Data Loader to migrate data such as accounts, campaigns from different legacy systems. 
• Implemented Standard and Custom Apex Controllers to handle business logic and used debug logs to trace the execution. 
• Worked in Agile methodology to reach different business requirements.
• Created Custom Email Templates as part of sending Alerts to users based on the business requirement. 
• Created Visual Force pages and components to render data from associated controllers as needed. 
• Developed Triggers to handle bulk records within the governor limits to automate business logic. 
• Used Enterprise WSDL and developed Inbound Custom Web Services to expose native logic to external clients. 
• Development of SOAP and REST based web services used for custom development.
• Designed, implemented and deployed the Custom objects, Page layouts, Custom tabs and Components to suit to the needs of the application.
• Implemented Test Classes to cover positive and negative use cases for Classes and Triggers and achieved close to 100% coverage. 
• Performed IDE and Deployments across sandboxes and to Production Instance. 

Environment: Salesforce.com Enterprise edition, Marketo, Force.com, Eclipse IDE Plug-in, Apex Data Loader, Apex language, Visual force (Pages, Components & Controllers), SOQL, SOSL, HTML, Java Script, Apex Triggers, Reports, Custom objects, Security controls, Email Services.

Role: Jr. Sales force developer

Responsibilities:

• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system. 
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and created custom objects based on Business need. 
• Hands on experience in developing workflows, generating emails.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Implemented Validation Rules, Assignment Rules, Sharing Rules, and Escalation Rules according to the application requirements
• Created Object and Field level security to hide the critical information on the profile users.
• Supported the data migration activities for migration of the data from various business sources with the support of Salesforce CRM.
• Created email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Configured and customized Salesforce.com using standard setup tasks as well as developed Apex coding which includes Triggers, classes, classes for custom controllers and controller extension.
• Experienced in schedulable apex classes, batch apex, Apex sharing rules, Email Services according to the functional needs of the application.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system. 
• Involved in Agile methodology, Scrum that dramatically improved productivity and reduced errors. 
• Wrote several SOQL & SOSL queries in the apex coding with consideration to Governor Limits for data manipulation needs of the application.

Environment: Salesforce.com platform, Force.com IDE, Apex, Visualforce, Dynamic Visualforce pages, validation-rules, Workflow-rules, Trigger, SOSL, SOQL, Custom Metadata Types, JavaScript, Data Loader, Email Services, Security controls, HTML, Eclipse IDE Report, Dashboard.

Confidential

Role: Java Developer

Responsibilities:

• Performed analysis and created UML diagrams, class diagrams and sequence diagrams using MS-Visio.
• Identified the Business Requirements of the project.
• Web application is developed using the Struts MVC framework.
• Used JSP to create login page, user profile, and account information pages.
• Wrote Custom tags and Tag Library Descriptor (TLD) for encapsulating dynamic functionality and used JSTL tags for populating data on the JSP.
• Developed server side utilities using Java Beans, XML, and EJB.
• Developed Stored Procedures extensively used XPath for finding information in an XML document.
• Used JDBC to connect to the database.
• Developed message driven beans (MDB)'s for receiving the messages from other systems.
• Developed DAO layer using JDBC and wrote several SQL queries to store and retrieve results from database.
• Apache Tomcat server administration.
• Developed Unix Shell Scripts to perform administrator related tasks.
• Used Java Swing for developing internal GUI applications. 

Environment: Core Java, Swing, RAD, Servlets, JSP, Custom Tags, Structs, Java beans, EJB, JDBC, Oracle, XML, JMS, IBM Web Sphere, Net Beans, WSAD, Rational Rose, Unix, Shell Scripting.