SUMMARY:

• Around 9+ years of progressive experience in IT industry. This includes 5+ years of experience in Salesforce.com CRM Platform. Worked on all the stages including configuration, architectural design, development, enhancements, testing, implementation and maintenance of Multi - tier and web-based applications.
• Document configuration and development changes and follow plan during release process
• Strong Requirements gathering experience and documentation skills which includes Conducting User Interviews, transforming business requirements into user requirement specification, Functional Requirement Specifications Document (FRD) and Use Case Narratives.
• Experience in working on various aspects of CRM techniques like Campaign management, Order management, Account management, Case management and Forecasting.
• Strong Experience in Salesforce Lightning components design & designing compact layouts using Apex triggers, Page layouts, Visualforce pages, workflows for Mobile platform.
• Experience in Salesforce development including Apex Classes / Controllers, Visualforce, Apex Triggers, S-Controls and used Salesforce API.
• Good experience in working on Eclipse IDE with Force.com plug-in for writing business logic in Apex programming language. Worked with command line interface, import wizard to migrate the data from Oracle database, also used Apex Data Loader to perform the DML operations by using CSV files.
• Strong HTML5/CSS3 skills with solid knowledge of usability, accessibility and resolved cross browser issues.
• Excellent Communication and Problem solving skills and ability to think out of box delegate effectively and motivate team members and help them to achieve on-time project completion.
• Extensive experience in Angular JS, Node JS, Bootstrap, Lightning Components.
• Experience in maintaining, enhancing and creating workflows and validation rules.
• Experience in creating Formula fields to maintain the quality of the data. Hands on Experience in deploying and integrating Salesforce.com CRM solutions
• Extensive working experience on different work environments including Development, Test, UAT and Production. Participated in all stages of Software Development Life Cycle (SDFC) i.e., System Analysis, Design, Development and Testing.
• Experience with working in both Waterfall and Agile Software Development Life Cycle methodologies.
• Expertise in Force.com technology stack: APEX, SOQL and SOSL.
• Worked on Salesforce Lightning Component to create various proof of concept.
• Flexible, enthusiastic and project oriented team player with solid communication and leadership skills to develop creative solution for challenging client needs.
• Good experience in deploying applications from Sandbox to Production instance.
• Developed code according to specifications & standards, prepared test classes, plan & conduct basic unit testing.
• Extensive experience implementing with Governor Limits in Apex coding with SOQL queries, SOSL queries, DML statements, Email invocation, future calls and query rows.
• Performed integrating Rest API web services to send data to another platform from Force.com.

TECHNICAL SKILLS:

Salesforce Technologies: Visual force, Apex, S-Control, Angular JS, Salesforce Explorer 8.0, Apex Data Loader, Eclipse 3.4 and exact target.

Databases: Oracle 9i/10g, MySQL 5.1, MS-Access, SQL

Operating Systems: Windows 9X, 2000, Vista, Linux

Languages: C, C++, Java

Documentation Tools: MS Office, MS

PROFESSIONAL EXPERIENCE:

Confidential, Columbus, OH

Sr. Salesforce Developer

Responsibilities:

• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
• Adding Lightning components to salesforce1 using in Visualforce page.
• Worked on doing making minor enhancements to SFDC application required by business users from time to time.
• Created Templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Used jQuery to make the HTML 5 and CSS code interact with the JavaScript functions to add dynamic data to the web pages at the client side.
• Designed and implemented Web API OData services with Entity Framework as data access layer .
• Code Apex triggers and S-Controls, created the rule based automated workflows.
• Implementing SOAP web services to get the content and display in UI.
• Used Sandbox for testing and Eclipse and Deployment Chain Set for code deployment and worked with SVN.
• Developed custom Visualforce pages using standard and custom controllers. Incorporated HTML, CSS, JavaScript and JQuery in developing Visualforce pages.
• Use bootstrap.css to target various devices like iOS and Androids.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and created custom objects based on Business needs.
• Involved in Salesforce .com Application Setup activities and customized the apps to match the functional needs of the organization.
• Performed an architectural audit on the custom application; identified and prioritized risks and problems related to performance, stability and security.
• Developed APEX Classes, Visualforce pages and APEX Triggers to develop the custom functionality as per the requirements.
• Create UI Mockups for business and client approval
• Create Apex schedule jobs to perform the same operations in a scheduled time.
• Developed Reports and Dashboards as per the business requirements.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Created SFDC Approval Processes, Queues, Public groups and Email Template
• Developed Visual Force Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages .
• Created page layouts to organize fields, custom buttons, custom links, related lists, and other components on a record detail and edit pages.
• Used Dev Sandbox (config. only) for development and unit testing. Used force.com IDE to deploy the code changes into QA Sandbox. Used QA Sandbox (Full Sandbox) for regression testing and deployed code into production instance.
• Extensive custom object coding.
• Used Salesforce Enterprise API to Integrate with existed Java web application.
• Implemented the Apex Unit Tests and Deploy code from Sandbox to Production using Eclipse /Force.com IDE Implemented Single Sign-On to maintain the same login credentials for Salesforce and other applications Maintained the functional areas of Data management, Sales forecasting, Contacts, Leads, Campaigns, Opportunities, Quotes, Price book, Dashboards and Reports.
• Worked with Salesforce.com premier support to resolve technical issues.
• Analyzed and converted business workflows to Salesforce workflows and assigned workflow alerts.
• Developed training plans, materials, and documentation for business users, keep materials up-to-date, coordinated new users and ongoing training sessions.
• Performed Data Management, including Data Integration from external data sources using APIs, web services as well as importing and exporting large volumes of data.

Environment: Salesforce, Service Cloud, Lightning Frameworks, Visualforce, Apex, Force.com IDE, Apex Data Loader, HTML, JQuery, Angular JS, ASP.net, Web API OData services, PHP, SOQL/SOSL, AJAX toolkit, SOAP UI, Microsoft Excel, MS Project, Oracle 10g, Quality Center.

Salesforce.com Lead

Responsibilities:

• Developed APEX Triggers and Classes as required.
• Involved in the CRM techniques and CRM tools for the use of sales cloud.
• Worked on standard objects like Accounts, Contacts, Leads, Campaigns, Reports, Cases (case management) and Opportunities.
• Worked with Single Sign On, Delegated Authentication and security assertion markup language (SAML).
• Created multiple sand boxes for project implementation and manage the deployments for different environments.
• Hands on experience in using the Aura framework and Salesforce lightning Design System (SLDS).
• Developed Objects, records for maintaining and updating.
• Front end development JavaScript and Angular JS.
• Involved in gathering customer requirements from business user teams spread over the Sales, Marketing and Customer service. Involved in creating gap analysis document, clearly identifying the data, business process and work flows of the organization with respect to salesforce.com implementation.
• Developed responsive UI modules using Angular JS, JavaScript and JQuery .
• Maintained and gave permissions to communication templates based on Profiles.
• Performed Data Analysis and migrated data from SQL Server database to Salesforce.
• Worked on Record Types, Validation Rules, Triggers and Page Layouts.
• Develop Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Reports, Analytic Snapshots, Dashboards, Tabs, Tags and Components.
• Performed Unit Testing and Regression Testing.
• Worked on an Angular JS Application for our Dynamic Partner Pricing page to display the current discounts for a particular partner based on their purchase history.
• Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Implemented Salesforce.com web services client using Salesforce web services API, Java, XML and partner WSDL.
• Extensively worked on Accounts, Accepted Event Relation, Account Partner, Audience builder, content builder.
• Strong experience in working with Security framework, dashboards, and reporting modules.
• Designed and Developed page layouts according to the user requirements.
• Handled administration, maintenance and support of Salesforce modules for users.
• Worked on the license Automation project by releasing a Salesforce Community with Salesforce Tabs +Visual force, and exposing the license generation Visual force pages.
• Worked in Configuring the Communities and well known about the prerequisites and common issues.
• Developed complex workflows and approval processes for automating business logic.
• QA and UAT cycles release schedule to non-prod and prod environments.
• Maintain user accounts, roles, and profiles in the Salesforce.com application, also clean and current data in the Salesforce.com application. Customize Salesforce.com fields, page layouts, record types, profiles, and roles. Formatting and scrubbing of raw data and uploading into Salesforce.com.
• Extensively used HTML tags, frames, and CSS (cascading style sheets) to maintain uniformity in the webpages and also avoid view state limit.
• Test script for UAT (System Testing) and Unit level testing.
• While Data migration time need to manage the data sharing using apex code.

Environment: Salesforce, Force.com IDE, Java, Angular JS, Aura Framework, Eclipse, JDK 1.4, Apex, Visualforce, JavaScript, Apex Data Loader, Force.com Explorer, HTML, Scripts, PHP, Migration Mozilla Firefox, Internet Explorer, Microsoft Excel, SQL Server 2005, Quality Center.

Salesforce Developer / Admin

Responsibilities:

• Integrated the Web Services for extracting the data from external systems, and used the Sandbox for testing to ensure minimum code coverage for the application to be migrated to production.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed Custom Objects, Custom reports and configured the Analytical Snapshots to dump the data on a regular basis for the sales performance and lead generation statics.
• Created Custom fields, pick lists, dependent pick lists, and validation formulas to the custom objects.
• Developed Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the homegrown applications by using the homegrown web services.
• Used SOQL to select the data from platform database.
• Created Custom Buttons and links to mass update and mass delete the records and invoke Visualforce pages as per requirements.
• Environment: Salesforce.com platform, Apex Language, Visualforce Pages, Data Loader, Workflow & Approvals, Email Services, Reports, Dashboards, Custom Objects, Custom Tabs, Security Controls, Eclipse.
• Developed Custom Objects, Custom Reports and dashboard on regular basis for the sales performance and lead generation statistics.
• Performed Unit Testing and Regression Testing.
• Involved in Accounts Merging, maintaining Public Groups

Environment: Force.com IDE, APEX classes, APEX triggers, APEX Data loader, Merge, WINDOWS, SQL, Oracle, AJAX, Java Script, XML, J Developer

ETL Developer

Responsibilities:

• Designed ETL processes using Informatica to load data from Flat Files, and Excel files to target Oracle Data Warehouse database.
• Support Developing team in Troubleshooting and Testing.
• Prepare ETL Specifications based on the design and high level logical flow provided by BI Architect.
• Develop code using Oracle SQL Loader / Informatica mappings, workflows and sessions as perETL specifications and implemented CDC (Change Data Capture) scripts wherever required.
• Create Performance Metrics and Deployment documents.
• Perform Unit, Functional, Integration and Performance testing there by ensuring data quality.
• Create job chains to schedule data loads and trace bugs, close HII-logs if anyCo-ordinate with support teams to deploy code in stage and production environments.
• Provide transition to RTS team after project go-live.
• Used tuned SQL overrides in source Qualifier to meet business requirements.
• Written pre session and post session scripts in mappings. Created sessions and workflows for designed mappings. Redesigned some of the existing mappings in the system to meet new functionality.
• Created and used different reusable tasks like command and email tasks for session status.
• Used Workflow Manager to create Sessions and scheduled them to run at specified time with required frequency.
• Monitored and configured the sessions that are running, scheduled, completed and failed.
• Created test case, participate in System integration test, UAT and migrated code from Dev to Test to QA to Prod.
• Compiled report presentations using tools like Business Object reports.
• Involved in writing UNIX shell scripts for Informatica ETL tool to fire off services and sessions.
• Unix shell scripts and command line utilities.

Environment: Informatica 8.5, Oracle 10g/9i, Flat files, Excel, SQL Server, ETL tools, JQuery, Web Services, PL/SQL, Toad, UNIX Shell Scripting, Windows XP, Business Object XI R2.