PROFESSIONAL SUMMARY:

• Around 8 years of experience as an IT professional, committed to maintain cutting edge on technical skills and up - to-date industry knowledge including 5+ years of experience as a Salesforce Developer and Consultant and 2+ years of experience as a Java Developer.
• Experience in Administration, SFDC Configuration, Implementation and Support of Sales force and SFDC instances.
• Experience in SFDC Development in implementing Apex classes, Triggers, Web services API, Visual Force, Force.com IDE, SOQL and SOSL.
• Strong understanding of Salesforce.com and its Development Life Cycle.
• Extensive experience in developing  Apex Classes, Triggers, Visual force pages , writing Workflows, Integration, Force.com API, Custom Tabs, Custom Objects, Controllers, App Exchange Package & Custom Application , Analytic Snapshots and Dashboards.
• Extensive work experience on designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, Snapshots, Dashboards.
• Builded apps visually with lightning app builder and lightning components.
• Acquainted with using lightning components for UI design and I am enthusiastic to constantly upgrade myself with new releases and updates of Salesforce.com
• Worked on Sales force CPQ launching and implementations. Developed functionality to create Quote on Amendment to the Contracts .
• Migrated large volumes of external data on to Salesforce.com using Jitter bit and Apex Data Loader as part of data management functions.
• Created Custom Lightning Events and registered respective Listeners and handlers to work with functionality of client’s requirement.
• Experience in working with Force.com IDE , data migration and updates through the tool App Exchange Data Loader in Salesforce.com.
• Experience in using Sales force Lightning Inspector to debug the lightning components
• Good working knowledge in querying Salesforce.com database using SOQL queries using Force.com Explorer & Workbench
• Performing User Acceptance testing(UAT) in the Sandbox before any new releases are made to the Live Production Environment of the organization
• Experience in bulk data migration and integration using Apex Data Loader.
• Experienced in Sales cloud, ETL Tools, Collaboration Cloud for all partner portal, customer portal.
• Managed various Developer Sandboxes, Developer Pro Sandboxes and a Full Copy Sandbox for various developments and testing needs across the organization.
• Experience with various Content and Version Control  tools like CVS and Clear Case.
• Administration experience on CRM Applications like Data Exports & Imports, Application Support, Security Administration, Maintenance, and User & Security Management.
• Greatly skilled in SFDC Development using Apex, Visual force, JQuery, Apex Triggers, Apex Class, Apex Test Methods, Apex Web Services, SOQL and SOSL.
• Strong understanding of OOPS concepts and Design Patterns such as Model View Controller (MVC), Data Transfer Object (DTO), Data Access Object (DAO).
• Experience in wide range of languages and technologies such JSP/JSF, AJAX , Spring MVC Framework, HTML5, CSS3 , JavaScript, XML, and SOAP.
• Used Salesforce Chatter to provide real time notifications.
• Worked with team members for full-cycle projects, such as developers, to complete consulting projects on time, and deliver outstanding consulting services to salesforce.com  clients.

TECHNICAL SKILLS:

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox and Production).

Languages: APEX, Java, Python

RDBMS: ORACLE 8/9i/10g, MS SQL, PL/SQL

Operating Systems: Windows Server 98, 2000, 2008, 2012, Windows XP, Windows 7 &8.

Web Technologies: HTML, CSS, JavaScript, XML, WSDL and SOAP 

PROFESSIONAL EXPERIENCE:

Confidential, MA

Sr. Salesforce Admin/ Developer

Responsibilities:

• Worked with the user group for requirement gathering throughout the planning and implementation.
• Implemented the requirements on Force.com platform and Force.com IDE Plug-in using Eclipse.
• Created new User Accounts and assigned Profiles as per their role in role hierarchy.
• Defined Org wide default to restrict access from users.
• Customized Page layouts for Standard/Custom objects and assigned Record Types.
• Created Data Validation rules and Formulas as per business requirement.
• Worked with various salesforce.com Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.
• Design & build Lightning Messaging Framework, a design guideline for messaging patterns in the salesoforce ecosystem
• Experience with Adobe Flash, Service Cloud, Sales Cloud, Lightning and Chatter. 
• Created Custom Lightning Events and registered respective Listeners and handlers to work with functionality of client’s requirement
• Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Automated the business processes using out-of-the-box tools and services of Lightning Experience.
• Experience in modifying Visualforce pages to be supported in Lightning Experience and good understanding of lightning mode and its features
•  Integrated the documentation into Salesforce's Aura Lightning Design System. 
• Good hands on practice with the new Lightning System Design which helps to quickly and easily create modern enterprise apps using Lightning App Builder and Lightning Components Performed.
• Designed various Web Pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Created and used Email templates in HTML and Visual Force.
• Integrated the components into Salesforce's Lightning Design System and Aura Frame work.
•  Implemented UI lightning design along with visual force pages for latest custom page design. 
• Integrated the Web Services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Experienced in creating style guides, best practices and setting UI standards for enterprise/consumer applications.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
• Worked with Salesforce.com team to make application certified.
• Packaged and Deployed customizations from Sandbox to other environments using Force.com IDES.
• Help users with Chatter teams/Groups and follow application as well.

Environment: SaleForce.com platform, Lightning, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, APPTUS, Eclipse IDE, Subversion,.

Confidential, CT

Sr. Salesforce Developer/ BA

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the organization.
• Independently performed development, testing, implementation and documentation.
• Worked on Service cloud on managing and resolving cases, Review Case History, Assign Tasks and create key metrics with customized reports and dashboards.
• Developed assignment rules while handling Cases to route the Queues to the right group and used escalation rules and list views.
• Maintenance of installed Managed Packages in Lightning using Apex.
• Implemented Salesforce Lightning Components for small set of users within the organization.
• Effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally.
• Involved with active deployment of live agent , will be able to chat with you site visitors in live time. 
• Developed several Triggers, Apex classes and Visual force pages as part of the application development.
• Experienced in Service Cloud console with exposure to CTI adapters and mobile application integrations.
• Involved in sales force automation,customer portal relationship and CTI integration
• Involved in the Lightning Components are the self-contained and reusable units of an app.
• Development using Lightning Components, Lightning design system
• Experience in using Salesforce Lightning Inspector to debug the lightning components
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs , Components to suit to the needs of the application.
• Experienced on Salesforce packages and Lightning.
• Implemented Salesforce Lightning Components for a small set of users within the organization 
• Implemented new enhancements including creation of Workflows, email alerts and email templates, and campaigns.
• Participated for the Cancellation and Refund processes and procedures used by Live Agents , in order to maximize service quality, customer satisfaction and net revenue for Adaptive programs
• Worked upon the dashboard for the project which contained a variety of charts and drag gable components using jQuery UI Library.
• Involved in  Ionic app run as Salesforce1 app but that’s just scratching the surface.
• Experienced in integrations is handled by automated build and testing systems using Jenkins.
• Conducted Refresher training for the new end users on the  salesforce.com  application.
• Created various profiles and configured the permissions based on the organizational hierarchy requirements.
• Assisted with data conversion activities and all levels of testing (functional, system, regression, and integration) as necessary.
• Experienced using Github easy to do online, but we can create and edit these elements.
• Experience in web technologies like  HTML, CSS and JavaScript.
• Performed Data migration using Import wizard, Data Loader and scheduling timely data backup operations using Apex scheduler.
• Developed and maintain visual force, AppExchange, Force.com pages and integration to other third party solutions.
• Integrated Apex with External services by making callouts that used SOAP/REST .
• Responsible for maintaining the functional areas of data management, forecasting, Contacts, Leads, Campaigns, Opportunities , Quotes, Dashboards and Reports .
• Experience documenting and analyzing processes, procedures, and/or policies. Ability to handle full workload and meet proposed deadlines.

Environment:  Salesforce.com, Apex, Sandbox,Lightining,VisualForce(Pages, Component and controllers),  Email Services Triggers, Workflow,GitHub, Import Wizard, Sharing Rules, Data loader, Validation rules, SOSL, SOQL, AppExchange, Report, dashboard, Force.com IDE, Java, HTML,SOAP/REST, Oracle, SQL Server, PL/SQL, S-Controls,SOSL,HTML, JQuery, CSS, Java Script, SQL, Service now Server 2012.

Confidential, Texas

Sr. Salesforce Developer

Responsibilities:

• Worked with the business group for requirement gathering throughout the planning and implementation. Defined Lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Developed various Custom Objects, Buttons, Tabs, validation rules on the objects, Components and Visual Force Pages.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Implemented Unified Modeling Language (UML) to prepare Use Case Diagrams, Sequence Diagrams and Activity Diagrams to help the Scrum team to easily implement the functionalities.
• Extended or build new apps with the Lightning App Builder and Lightning components.
• Developed a website for reporting public light faults on Salesforce using JavaScript, AngularJS, HTML, CSS, Twitter Bootstrap, Google Maps, Apex and Visual force.
• Designed Validation Rules along with Roll-Up Summary Fields to maintain data quantity and data conversion consistency.
• Involved in eTFS can be traded   which provides an opportunity for speculative investors to bet on the direction of shorter-term market movements through trading a single security.
• Created various Reports and Report folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Created various Reports (summary reports, matrix reports, pie charts and dashboards) and Report Folders to assist managers to better utilize Salesforce.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs.
• Implemented the time-boxes and resolved the impediments faced by the scrum team.
• Wrote the user stories & tracked team velocity using Sprint burn down chart and Product burn down chart.
• Assisted Knowledge in Salesforce.com SFA, Force.com Apex Classes, Apex triggers, Integration, Visual force, Force.com API, SOQL, and SOSL.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

Environment:   SaleForce.com platform, Jenkins, Eclipse IDE, GitHub, Rocket Track tool (for Bug Reporting) and RLINK.

Confidential, IL

Salesforce Developer/ Administrator

Responsibilities:

• Performed the role of Salesforce.com Developer in the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
• Managed tasks like unlocking/resetting passwords , modifying data and created ad hoc reports. Maintained language settings and advanced currency management.
• Worked with various salesforce.com objects  like Accounts, Contacts, Leads, Campaigns, Cases, Solutions, Forecasts, Reports, and Dashboards.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Maintained and customized Salesforce.com scopes such as users, roles, profiles, groups, accounts, contacts, record types, sharing rules, custom objects, pick lists and page layout customization to support vital business functions.
• Conducted training on all Salesforce related systems to sales and marketing teams.
• Customized tabs for different business user’s groups and business centers. Created workflow rules and defined related tasks, email alerts, and field updates. Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages .
• Configured template reports for all company departments.
• Designed, and developed Apex Classes, ControllerClasses, extensions  and ApexTriggers for various functional needs in the application.
• Designed various WebPages in Visual Force  for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Created and used Email templates in HTML  and Visual Force.
• Integrated the Web Services  by generating the necessary stubs from the WSDL  files for extracting the data from the home grown applications by using the home grown web services.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers),APEX, Data Loader, HTML, AppExchange, Workflow & Approvals, Reports, Triggers, Custom Objects,  Import Wizard, Sharing Rules, Custom Tabs, Email Services, Security Controls, Sandbox.

Confidential

Salesforce Admin/ Developer

Responsibilities:

• Worked with the user group for requirement gathering throughout the planning and implementation.
• Implemented the requirements on Force.com platform and Force.com IDE Plug-in using Eclipse.
• Created new User Accounts and assigned Profiles as per their role in role hierarchy.
• Defined Org wide default to restrict access from users.
• Customized Page layouts for Standard/Custom objects and assigned Record Types.
• Created Data Validation rules and Formulas as per business requirement.
• Worked with various Salesforce.com Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages .
• Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
• Worked on generative data models using agile data conversions .
• Use the S-Control to pass data values using merge fields  
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Created Data Validation rules and Formulas  as per business requirement.
• Worked with various salesforce.com Standard objects  like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
• Created Reports  and Dashboards  to track Opportunity  pipeline/Stages for Management visibility.
• Designed various WebPages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Created and used Email templates in HTML and Visual Force.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into  salesforce.com, checking for the correctness of the data.
• Worked with Salesforce.com team to make application certified.
• Packaged and Deployed customizations from Sandbox to other environments using Force.com IDES.
• Used Chatter Customer Groups to share information with customers, respond to questions and move through deal terms.
• Used Chatter teams/Private Groups to share our project files and information with co-workers.

Environment:  SaleForce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Eclipse IDE,Subversion, Web services.

Confidential

Java Developer

Responsibilities:

• Involved in designing and implementation of application flow.
• Involved in Developing UI screens in Administrator module.
• Developed Servlets and JSP pages for displaying both dynamic and static pages using HTML and CSS.
• Developed Action and Form Bean classes to retrieve data and process server side validations.
• Used JavaScript for performing client side validations.
• Created JDBC stored procedures, triggers, queries and PL/SQL statements to interact with the database.
• Involved in implementing Internationalization for supporting different country languages using Unicode formats .
• Involved in Code Reviews to make sure best coding standards and java best practices are used before placing the code in version control.
• Developed and Consumes Enterprise Web Services (SOAP and Restful). Generated client using Jersey and Axis Frameworks using Eclipse.
• Responsible for building a single-page application using the AngularJS development framework.
• Used Spring Boot which is faster in building Micro services and developed spring based applications with very less configuration. 
• Validation is performed using Struts Validator. Created JSP pages using standard JSTL tags, Struts tags and custom tags.
• Worked with EJB in the server-side to encapsulate the business logic of the application.
• Imported data from XML files and flat files to standard formats and published into JMS queue using JBoss. 
• Used JIRA for bug tracking, and automated build process by writing Maven build scripts. 

Environment: Java 1.4, Servlets, JSP, Struts, EJB, Design patterns, HTML, java script, Eclipse IDE, Ant, Clear Case and Web sphere application server.