SUMMARY:

• 17+ years of industry/consulting/digital agency experience with Confidential proven track record of success
• Well - versed in e-commerce industry best practices and leading e-commerce platforms such as SAP Hybris; IBM WebSphere;; Sterling Commerce, webMethods, Tibco, Ariba; etc.
• Experience with commerce applications include Omni-Channel, Product Content Management (Master Data Management/ Product Information Management), and Order Management.
• Commerce experience creating architecture, large-scale websites, microsites, devices, and applications
• 15+ years of experience in the enterprise software development and high volume enterprise systems
• 18+ years of experience in managing and overseeing enterprise level programs which require extensive collaboration across various groups in Confidential matrix organization
• 15+ years proven leadership experience, coaching, developing and engaging technology teams
• 13+ years of experience with open source technology technologies preferably within Confidential high volume eCommerce environment
• Passionate leader and evangelist with expertise and experience of delivering full life cycle of architecture & engineering centered projects
• Expert at delivery and execution in agile/ scrum environments
• Expertise in architecture & development application and platform components based on SOA architecture
• Experience in building scalable, high performing and robust eCommerce applications (with Confidential focus on Java)
• Experience and passion to work in Confidential fast paced agile environment, delivering functional features in small time durations
• Experience and knowledge of cloud enabled services / applications
• Strong ability to inspire Confidential team of managers, developers, PM’s and manage their career growth and trajectory
• Strong written and verbal communication, presentation, and interpersonal skills
• Experience integrating between different Digital and legacy systems, leading engagements in Manufacturing/Supply Chain, Healthcare, Energy/Utilities, Consumer Products, Technology, Telco and Entertainment/Media sectors.

TECHNICAL SKILLS

Software Development Processes, Problem Solving and Change Management, Problem Analysis and Definition, Software Patent Creation, Technology Strategy, Business and IT alignment, Systems Integration, Application development, Budget/Financial Planning, P&L, API Management & Data Integration, ERP Platforms SAP, JDE, Oracle, E-Business, B2B, B2C, e-commerce, Hybris, Websphere commerce, Adobe AEM, Marketing cloud, Adobe Analytics, P2P, Digital Transformation, Product Management Content Management, ECM, CDN, OCM, WCM, Managed Services, IT Outsourcing, Security & Compliance, SOX, HIPPA, CRM, Salesforce, Seibel, Talent Acquisition, Retention & Development, Cloud Computing, IaaS/PaaS/AWS, Strong Virtualization, Data Center, DR, Cloud services, Infrastructure Management.

PROFESSIONAL EXPERIENCE:

Director, eCommerce Architecture & Delivery

Confidential, Los angeles, CA

Responsibilities:

• Established eCommerce Strategy, Architecture, and Roadmap for Global eCommerce clients
• Drove architecture standards that enabled next generation Global eCommerce capabilities for retail, consumer products, manufacturing, hi-tech clients
• Led continuous delivery of world class eCommerce capabilities on Websphere commerce, Hybris, Adobe AEM platforms
• As Confidential Tech lead, delivered eCommerce and web content management solutions leveraging industry leading multi-channel marketing, commerce, and technology platforms.
• Currently integrating Adobe AEM, Websphere, hybris eCommerce platform, and Scene7 to launch Confidential responsive, seamless customer shopping experience with the power of best-of-breed commerce for clients in US, Mexico and Canada
• Led, Mentored and Built strong eCommerce Engineering team both internally and externally working with our strategic development partners
• Delivered responsive design user experience of websites including site navigation, content development, checkout funnel and promotional campaigns for clients.
• Defined & Drove activation of Micro Services Architecture with measurable outcomes
• Actively participated and provided leadership in “Architecture Review Board” (ARB)to make sure we are developing scalable and sustainable capabilities using Agile frameworks
• Partnered with Infrastructure teams to create an environment that is easily scalable, automated and simple to integrate with third party services, Cloud hosting providers
• Worked with our Business Architecture team in realizing our “Micro Services” vision
• Worked with our DevOps team in realizing our “Continuous Delivery” vision
• Worked with Business Relationship and Digital Product Managers in prioritizing engineering deliverables
• Collaborated with RF Tech leaders, cross functional teams to integrate across tiers, platforms, and capabilities
• Hands on experience with eCommerce, CRM, Web and Mobile applications
• Deep experience with commerce platforms and technologies and certified with hybris 6.0, IBM Websphere 7/8, Adobe AEM platforms.

Sr. Manager

Confidential - San Diego, CA

• Responsible for overall management of the HP Enterprise Applications & Digital Content team delivering and deploying strategy, design, and implementation of web content management, digital asset management, and other technology solutions in the State & Local Sector and Public sector.
• Provided technical leadership around architecture, design and interface decisions related to Enterprise eCommerce, subscription, and content management platforms. 
• Currently managing $87M P&L for OpEx & CapEx engagements to support and enhance SAP ECC, Oracle E-Business Suite, EMC Documentum, Kofax, Adobe AEM and Hybris capabilities as well as smaller software capabilities both on-premises and cloud based. Major functional capabilities include: Accounting/Finance, Order Management, Human Resources and Supplier Management for the County of San Diego and Los Angeles County.
• Established HP’s Digital Commerce Strategy, Architecture, and Roadmap for Global Expansion
• Drove architecture standards that enable next generation Global Digital Commerce capabilities
• Led continuous delivery of world class eCommerce capability
• Led, Mentored and Built strong eCommerce Engineering team both internally and externally working with our strategic development partners
• As Confidential Senior Manager helped managed HP’s portfolio and brought considerable technical, functional, and product expertise to deliver effective digital, commerce and content management solutions for clients in public sector
• Led (2) full life cycle Hybris and Websphere commerce engagement planning and budgeting; mobilized and managed engagement teams; defined deliverable structure and content
• As Delivery Lead, facilitated buy-in of proposed solutions from top management levels at the client;
• Directed on-time, quality delivery of work; managed engagement economics; managed engagement risk
• Managed day to day interactions with executive clients and sponsors
• Developed and maintain contact with top decision makers at key clients;
• Organized and led pursuit teams; participated and led aspects of the proposal development process; the development of proposal pricing and Staffing
• Developed practical solutions and methodologies; develop "thoughtware" and "point-of-view" documents
• Performed role of counselor and coach; provided input and guidance into the staffing process; actively participated in staff recruitment and retention activities; provide leadership and support for delivery teams onshore/offshore.

Technology Manager

Confidential - Costa Mesa, CA

• As Sr. Technical Delivery Manager, led and delivered large, complex client engagements that identify, design, and implement creative business and technology solutions for large Fortune 500 companies. 
• Extensive experience in information systems design, development and implementation with organizations in the Aerospace, Finance, media & entertainment, Automotive, insurance and retail industries. 
• Led large cross functional teams of client and company to successfully deliver enterprise application and ecommerce projects
• Built ecommerce Center of Excellence and Practice Competencies toolsets
• Provided technical solutions design/ architectural oversight for new implementation projects and support client's digital transformation program
• Ensured adoption of best-in-class practices and standards for development, support, quality control and documentation
• Provided excellent ecommerce and digital transformation thought leadership and content writing for Blogs, Case Studies and White Papers.
• Wrote detailed Proposals, Statement of Work (SOW), RFI/RFPs and Implementation plans
• Mentored and manage large group of enterprise application developers, Technical Leads, PM’s and Architects.
• Provided leadership to engagement teams, identifying key client business issues, determining client needs by developing innovative approaches, evaluated/ validated analysis & developed recommendations for the client in the context ROI in return. 
• Collaborated with IBM Sales in developing Overall Strategy; Analysis, Design and Implementation of our client's initiatives. 
• Managed many large, Fixed-Bid price projects; T&M projects, and projects involving onsite & offshore models 
• Used strong background in SDLC methodologies on projects, previous skills with Agile, Waterfall, Scrum and Lean and other IT industry standards in recommending best approach to client and ensuring IBM E2E success. 
• As Solutions leader, led multiple - business development activities, client solutioning, collaborating with sales, developed responses to RFP, RFI and SOW's, developed cost cases and P&L. Worked with Line management for approvals, managed contract TCV's of $19M to $60M 
• Fluent in negotiating detailed and complex multi-year contracts with Fortune 500 and multi-billion companies 
• Delivered Managed Services solution to customers, using IBM's Global development/testing model for Enterprise application management, Custom development, and Business Process Outsourcing for clients 
• Assisted clients in helping grow their business and expand their web presence by using Digital technologies, including the Web, Mobile, Social Networking, Digital Strategy, Digital Content and SaaS ERP solutions. 
• Experienced using IBM's Web Content Manager to accelerate digital content development & deployment via all the client's digital channels. 
• Delivered e-commerce capabilities providing transactional solutions related to online marketing, sales and service; for both D2C and B2B/B2C for key clients like Microsoft, Cisco, Staples, Disney 
• Led full lifecycle SAP ECC implementations integrations of websphere commerce/ Sterling/ Netweaver platform and Ariba (now SAP Ariba). 
• Led multiple integrations of Hybris platforms, Omni Commerce platform, PCM, Hybris order management, and leveraged APIs web services for integrating with iOS apps for clients like Bridgestone, P&G, Toy'sRus 
• Experienced configuring Hybris Merchant Catalogs, Subscriptions, Vouchers, and Hybris APIs. 
• Enabled client solutions using digital technologies, including the Web, Mobile, Social Networking, Digital Strategy, Digital Content and Cloud based ERP/CRM. 
• Developed e-commerce capabilities leveraging Websphere commerce, Sterling commerce for clients like Cisco Systems, Amazon, Verizon FIOS, Lenovo and provided transactional solutions related to online marketing, sales and service; for both D2C, B2C and B2B 
• Successfully led (Seven) implementations of IBM WCS (WebSphere commerce), configured (WAS Server, Websphere Commerce v6/7, Websphere Partner Gateway v6, Websphere MQ, IBM ESB, Websphere Portal & Integration).
• Experienced with Product catalog management, PIM applications, product consolidation etc.

Manager, Technology & eCommerce

Confidential - Irvine, CA

• Led global teams, collaborating with cross-functional business and IT stakeholders, to realize the value of business integration & process automation, driving productivity to enabling business growth for companies. 
• Managed delivery of customer-specific end-to-end solutions. Experienced in the service provider marketplace in delivery of systems implementation 
• Developed RFPs, SOW, POC's, estimated and tracked project costs, generated schedule and staffing plans. 
• Technical SME on SOA, Middleware applications, Enterprise Content systems, Messaging, API and Application services 
• Led enterprise wide effort delivering Confidential SaaS based B2B Management platform to externalize business services for Partner ecosystem in Confidential simple, secure, and scalable way to facilitate Ease of Doing Business and enabling New Revenue streams, Key clients included e.g. Cisco Systems, Foxconn, Samsung, Lenovo, Nokia Mobile phones division 
• Led engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work; manage engagement economics; manage engagement risk
• Managed day to day interactions with executive clients and sponsors
• Developed and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies
• Developed practical solutions and methodologies; develop "thoughtware" and "point-of-view" documents; participate in public speaking events; get published in industry periodicals
• Performed role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices.
• Led the deployments of Cognos business Intelligence (BI) dashboards to provide end-to-end visibility and transparency provided major Retailer (The GAP, Banana Republic, and Old Navy) with Confidential better view of the supply chain allowing the company to identify and plan for problems before they occur. 
• Guided the development teams to use JIRA, Confluence tools, SourceSafe processes and virtualization of B2B environments to automate our build, test, deploy, and production infrastructure. 
• Led the product management team in the design and development of the Websphere commerce, WebSphere express and partner gateway product. Assisted senior management in selling the B2B product to IBM in 2003. 
• Launched B2B private hub, SaaS based Websphere supply chain network. Developed global and collaborative network linking Cisco with its contract manufacturers, distributors, suppliers through one central repository, streamlining all supply chain information. The pilot was with several partners, including Foxconn, Flextronics, Altera, and Motorola & IBM. 

Management Consultant - Management Consulting

Confidential - Santa Ana, CA

• Performed advisory and implementation services to address manufacturing, financial, human resources, customer relationship management, supply chain, and other business needs throughout the enterprise with the full suite of SAP/Oracle products 
• Analysis, design, coding, testing, and user training for modifications, custom add-ons, and installation and upgrades to the SAP and J.D. Edwards software.
• Provided team leadership for numerous projects/implementations.
• Provided technical assistance, analysis and programming solutions across multiple platforms, World and PC based EnterpriseOne.
• Consulted to international corporations including; Boeing, BBA Avionics, Sony Pictures, EMC.
• Provided sole technical support to for their implementation of SAP NetWeaver and webMethods software.
• Advised on software modification. Performed modifications, enhancements and corrections. Also, insured that all technical application issues were resolved resulting in an on-time, on-budget 'go-live'.

Management Consultant, Business Consulting

Confidential - Kansas City, MO

• Participated and led aspects of the proposal development process, and contributed to the development of proposal pricing strategies working with senior managers/ partners. 
• Led sub-teams of consultant to understand current 'As-is' business process at client sites, led blue printing phases, defined uses cases and test cases. 
• Led and managed multiple ERP Vendor analysis projects (SAP R/3, JDE, Baan) and Enterprise project management initiatives, mitigated risks, delivered results for major Manufacturing/ Healthcare/ Retail companies 
• Worked with vendors/ internal client teams to install, configure, and guide development and the integration of the ERP system with Confidential variety of business applications i.e. Ariba, Procurement, Supply Chain, Logistics, Data Warehousing, Inventory Management & HR systems 
• Coached, mentored, and provided guidance to resources less familiar with ERP/EPM frameworks 
• Performed SAP/ PSFT HR customizations, led integration to Payroll systems (ADP), for Major Telco 
• Maintained project risk, tracked project economics, including; budgeting, managed accounts receivables per Confidential 's financial governance, defined deliverable content, ensured buy-in of proposed solutions from top management levels at the client sites to gather requirements and resolve issues through life cycle of project.
• Projects also have included Real-Time Web Site Interfaces, Performance Increase Modifications, and Windows Programming, 3rd Party Software Integrations