Salesforce Developer/Admin Resume Columbus, OH - Hire IT People

PROFESSIONAL SUMMARY:

Over 4+ years of experience in Salesforce.com CRM platform.
Expert in using Sales Cloud, Service Cloud, Apex Programming in Force.com platform.
Expert in configuring and administrating Salesforce CRM environment.
Excellent skills in creating/troubleshooting/modifying APEX code, S - Controls and Visualforce pages.
Extensive experience in designing of custom objects, custom fields, picklists, role based page layouts, Triggers, Workflow Approvals, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, Reporting Snapshots, Dashboards, and Email templates according to application requirements.
Extensive experience on APEX Classes, Triggers, Workflows, Validations and Visual Force Pages including HTML and Java Script.
Experience in Object Oriented Analysis and Design (OOAD) and understanding of the Force.com architecture
Hands on experience working with different aspects of Web Services (XML, WSDL, SOAP, REST) and web integration with SDFC.
Hands on experience in migrating data from various systems into Salesforce CRM using ETL tools - Informatica on Demand experience, to synchronize data between Sales.com and web service endpoints.
Expert in working with Force.com migration tool for moving metadata from sandbox to production org.
Extensive experience in lead, case management (Web-to-Lead, Email-to-Case).
Expert in using SOQL and SOSL for data manipulation needs of the application.
Highly motivated team player with excellent communication, presentation and interpersonal skills. Willing to work in a challenging and cross-platform environment.
Experience with working in Agile environment.

TECHNICAL SKILLS:

Sales Force.com: Sales Cloud, Service Cloud

Force.com: Visual Force, Apex Classes, Apex Triggers, SOSL, SOQL, Data Loader, Workbench,, Web service Integration, Batch Jobs, Workflow and Approvals, Dashboards, Data Integration, App Builder.

Languages: Java, Apex, C

Web Techno's: Java Script, HTML, CSS, XML

Databases: Oracle, SQL

Methodology: Waterfall, Agile/Scrum

Tools/Middleware: Force.com IDE, Eclipse, Putty

Office Tools: MS-OFFICE

WORK EXPERIENCE:

Salesforce Developer/Admin

Confidential, Columbus, OH

Responsibilities:

Performing Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Cases, Solutions, Forecasts, Reports, and Dashboards.
Created page layouts, search layouts to organize fields, custom links, related lists and ther components on record pages.
Designed and developed Apex classes, Apex triggers, Custom Controllers, Controller extensions based on user requirements.
Built custom settings in conjunction with Apex triggers to mute the triggers for specific users performing data migration
Designed profiles, permission sets, role hierarchy, organization wide defaults and sharing rules.

Salesforce Developer/ Admin

Confidential

Responsibilities:

Involved in group for requirement gathering throughout the planning and implementation.
Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
Designed and developed Visualforce pages based on the business requirements.
Implemented web based case management automation - Web to Case to track and solve customer's issues.
Designed various Webpages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
Oversaw release management activities including deployment between multiple sandbox orgs using Force.com IDE.

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Salesforce Developer/admin Resume

Columbus, OH

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