SUMMARY:

• Over 9 years of IT experience in various stages of Software Development Life Cycle (SDLC) which includes over 6 years of experience as SFDC Business Analyst, Administrator and Developer on Salesforce.com CRM platform in various business domains.
• Implementation & Integration experience on Salesforce.com using Apex Language (Classes, Controllers & Triggers), Web Services, Visual Force Pages, Components, Tabs, Custom Objects, S - Controls, Reports, Analytic Snapshots and Dashboards.
• Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL, SOAP and REST Web services.
• Experience in Salesforce Customization, Security Access, Workflow Approvals, Data Validation, Data Utilities, Analytics, Sales, Marketing, Customer Service and Support Administration
• Good knowledge on Business process and recommended solutions helps to improve the organization processes using Salesforce CRM.
• Experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language using cloud platform.
• Have good working knowledge in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
• Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, Junction objects, master-detail relationships and lookup relationships.
• Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader Utility, Data Extraction, Data Import Wizard and Data Export Wizard.
• Good working knowledge on Validation Rules, Work Flow Rules and Triggers helped the organizations to maintain Data Quality and Data Consistency.
• Involved in developing salesforce Lightning Apps, Components, Controllers and Events
• Good understanding of Salesforce.com Governor Limits with an ability to optimize code to respect those limits.
• Proficient in all Salesforce Administration tasks such as maintaining Documents, Libraries, Creation of Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Reports, Dashboards, Tasks and Events
• Expertise in using Force.com Web services API for implementing web services in the application for access to data from different users.
• Used Force.com developer toolkit including Apex classes, Apex triggers and Visual force pages to develop custom business logic.
• Experience with Data migration and updates through the tool App Exchange Data loader in Salesforce.com
• Experience in integrating salesforce with external applications using Force.com SOAP API and developing Apex SOAP and REST based requests for communicating with Web Services.
• Extensive experience in customization, configuration and integration of Eclipse IDE, Apex and Visualforce.
• Proficient in user interface and web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP.
• Superior analytical, troubleshooting, communication and presentation skills.
• Strong understanding of fundamental business processes, excellent Communication and interpersonal skills with ability to work well in a dynamic team environment.

TECHNICAL SKILLS:

IDE's and Tools: Eclipse IDE, Force.com Eclipse IDE Plug-in, Dreamweaver, NetBeans, SQL Query Analyzer

Programming Languages: ASP.NET, APEX, SQL, PL/SQL

Web Technologies: HTML, XHTML, CSS, XML, AJAX, Java Script, SOSL, SOQL.

Databases: SQL Server, MYSQL, Oracle 10g/9i, MS Access

Methodologies: SDLC, Agile

SFDC Tools: Data Loader, Connect Offline, Salesforce to Salesforce, Apex Explorer, Eclipse IDE Developer console, Cast Iron

Force.Com: Apex Custom Controllers and Extension, Apex triggers, S-controls, SOQL, SOSL, Ajax Toolkit, packaging and migrations, Force.com IDE (Eclipse).

SFDC Technologies: Apex Language, Apex Classes/Controllers, Test Classes, Apex Triggers, Visual Force (Pages, Component & Controllers), Standard objects, Workflow & Approvals, Apex Data Loader, AppExchange, Web Services, Reports, Dashboards, Force.com IDE, Eclipse, SOQL, SOSL, Custom objects, S-Controls, Service Cloud, Analytic Snapshots, Sandbox development and Testing.

CRM Tools: Salesforce.com

SDLC: Rational Unified Process (RUP), Use Case Diagram, State Diagrams, Entity Relationship Diagram, Agile Methodology, Water fall Methodology

Operating Systems: Windows 7/2003/XP/Vista/200/NT/98.

PROFESSIONAL EXPERIENCE:

SFDC DEVELOPER

Confidential,Richmond,VA

Responsibilities:

• Interacted with various business user groups for gathering the requirements for Salesforce implementation, documented the Business and Software Requirements.
• Designed and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various funjctional needs in the application.
• Created Visualforce pages which identified a region to be updated to enforce partial page refreshes and display the status of Ajax requests to display different values depending on whether it is in progress or completed.
• Developed and maintained SFDC analytical reports and dashboards for management review.
• Developed custom Visual force pages to automate Approval processes that used Email Approvals and Parallel Approval steps
• Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
• Developed various Visualforce pages referring external JavaScript frameworks and functions.
• Implemented UI lightning design along with visual force pages for latest custom page design.
• Customized SFDC fields, page layouts, record types, searching, list views, queues, reports, and dashboards. Maintain and create workflow rules, validation rules, formula fields, escalation rules, auto-assignment rules.
• Developed Apex classes on Force.com platform to customize application according to functional needs.
• Developed Entity-Relationship data modeling using both standard and custom objects as per the needs of the application.
• Designed, Implemented and developed the Custom Objects, Page Layouts, Custom Tabs, and Components to suit to the needs of the application.
• Worked on Salesforce.com based development enhancements and implemented Lightning applications from the scratch.
• Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions.
• Developed Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Developed Lightning apps using Lightning Components and made them compatible with Saleforce1 Mobile app
• Developed Apex Classes, Apex Triggers and Lightning components for various functional needs in the application.
• Worked with Dynamic Apex to access objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Created Web forms in application to in corporate various business requirements and by using Web Services API processed data in SFDC.
• Developed SOAP and REST Web services which is based on XML and JSON format.
• Experience in Force.com sites development using Visual force, jQuery, custom labels, and CSS

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Service Cloud, Lightning components, Batch Apex, SQL Server, SOQL, SOSL, Change Sets, Salesforce1, Custom Objects, Custom Tabs, Email Services, HTML, CSS, Java Script, XML, JSON, Web Services.

SFDC DEVELOPER

Confidential,Clarks Summit,PA

Responsibilities:

• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com and using other Platform based technologies like Visualforce, Force.com, and Web Services.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
• Worked on Service Cloud and provided technical support to Service Cloud administrator.
• Developed Workflows, Report Types, User Profiles, and reused existing Visualforce code templates for quick mockups.
• Developed Visualforce Pages with Standard Controllers and Custom Controllers with CSS and JavaScript.
• Worked on SFDC standard objects like Accounts, Contacts, Leads, Reports and Dashboards.
• Created workflow & approval processes, validation rules, Auto-Response Rules, Approval process, email alerts and templates, and field updates.
• Developed Apex Classes, Visual force pages and Apex Triggers to develop the custom functionality as per the requirements.
• Developed and maintained Custom Objects, Fields, Formulas, Reports, Dashboards, Triggers, Validation rules, Workflows and Approval Processes on Salesforce.com platform
• Designed and Developed Custom Visual force pages to provide customizable views capability for Partner users, with online search capability
• Worked on Custom objects, Validation rules on the objects, Page layouts, Custom tabs, Roles, Profiles, Public Groups, Permission Sets, Custom Settings and Labels to suit to the needs of the application.
• Created Apex Triggers and Apex classes and developed and managed complex workflows, approvals, assignment rules and system triggers.
• Performed administration tasks as needed, managing custom fields, Integration and data cleanup.
• Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles.
• Managed user accounts and security - including new user account creation, profile and role management, sharing rules, and security controls
• Created Lightning Component tabs and Visual Force Tabs.
• Implemented the Salesforce1 mobile application with navigation, notifications, offline, branding and classic configuration.
• Developed and used JavaScript, CSS for performing validation and assigning style sheet to the Visual Force page and developed HTML to create Custom Email Templates inside Visualforce page and under Communication templates section.
• Developed Reports and Dashboards according of the business requirements and customized the existing Reports as per the Change Requests.
• Involved in production support for the application which already existing in Production environment.
• Extensively used Agile Scrum methodology to reach our business team goal by gathering day-to-day requirements and building them using Force.com platform.
• Designed, build, test and deploy enhancements to Salesforce custom Objects, UIs, Workflows, Triggers, Alerts and Reports within Salesforce using Apex and Force.com.

Environment: Force.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, Agile Methodology, Batch Apex, Standard Objects, Lightening Components, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, CSS, Salesforce 1, Force.com Triggers, Workflow and Approvals, Reports and Dashboards.

SALESFORCE DEVELOPER

Confidential,Chicago,IL

Responsibilities:

• Handled multiple roles as a Salesforce Administrator and Developer as well as a Knowledge User for a CRM unification project across seven business units.
• Coordinated business process reviews meetings with multiple teams to establish standardized workflow processes.
• Involved in gathering customer requirements from business user teams spread over the Sales, Marketing and Customer service.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on both custom and standard objects, Components, and Visual Force Pages.
• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs and implemented the business logic as per the requirements.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked on various Salesforce.com standard objects like Campaigns, leads, Accounts, Contacts, Opportunities, Products, Cases, Solutions, Reports and Dashboards.
• Worked on Service Cloud and Sales Cloud implementations in two different projects.
• Designed, Implemented and developed the Custom Objects, Page Layouts, Custom Tabs, and Components to suit to the needs of the application.
• Supported the Data migration activities for migrating the data from various business centers and business center users with the support of Salesforce.com.
• Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Used SOAP web services and XML as data communication with external systems.
• Created email-templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Developed custom Visualforce pages that handle the business process with the respective UI development Using Java scripts, JQuery language.
• Created and deployed Several Reports using salesforce.com platform.
• Implemented the concept of lookup, master relationships on various objects and established many to-many-relations by implementing the concept of junction object.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.

Environment: Force.com Platform, Eclipse 3.6, Apex, Visual Force, JavaScript, JQuery, SOAP, Rest API, WSDL, XML, Force.com Data Loader, Visualforce pages, Apex Classes, Apex Triggers, SOQL and SOSL, Reports and Dashboards, Workflows and Approvals, Change Sets.

SFDC DEVELOPER

Confidential,Farmington Hills,MI

Responsibilities:

• Developed Apex Triggers, Apex Classes and Test Methods.
• Created custom controllers implementing complex code for retrieval from Salesforce to Visual Force pages.
• Customized standard sales force objects like Accounts, Contacts, case management and solutions.
• Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visual Force, Force.com IDE.
• Customized standard sales force objects like Accounts, Contacts, case management and solutions.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Created detailed data mapping document for integrating various systems with Salesforce.com.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created Junction object to leverage the functionality of Many to Many relationships between two objects.
• Exposed APEX classes as Rest APIs and triggered workflows from third party applications.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
• Created Visualforce pages and Visualforce components to achieve custom functionality.
• Wrote SOQL, SOSL considering the governor limits.
• Created and maintained User Roles, Security, and Profiles that was required for the Salesforce Knowledge implementation.
• Worked in developing and consuming RESTFULL, SOAP web services in service oriented architecture.

Environment: Saleforce.com, Force.com Explorer, Apex Triggers, Visualforce Pages & Apex Controllers, Salesforce.com Data Loader, Eclipse IDE, Custom Objects, Custom Tabs, Force.com Eclipse Plug-in, Data Loader, SOQL, SOSL, Email Services, Security Controls, HTML, Java Script, CSS, SOAP.

SALESFORCE DEVELOPER

Confidential

Responsibilities:

• Developed Apex Classes & Triggers to implement the business logic as per the requirements
• Implemented requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Implemented various Custom Reports and deployed them for different business user levels.
• Created user accounts, managed profiles, security, and workflow rules.
• Identified and established the sharing rules for restricting access to business objects such as opportunities, leads, and cases.
• Experience with SOQL and SOSL statements within custom controllers, extensions and triggers.
• Worked with various salesforce.com objects like Accounts, contacts, Solutions and Custom Objects.
• Worked with Data Loader and App Exchange Applications

Environment: SalesForce.com CRM Application Platform, Apex Language, Visual Force, S-Controls, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse.

WEB DEVELOPER

Confidential

Responsibilities:

• Developed GUI using JavaScript, HTML5, AJAX, CSS3 and jQuery in on-going projects.
• Developed the web application using C#, ASP.NET and JavaScript with SQL Server as the back end.
• Developed single page web application using JavaScript.
• Developed CSS styles to maintain the uniformity of all the screens throughout the application and positioning of screen objects.
• Developed page layouts, navigation, animation buttons and icons.
• Implemented and designed user interface for web based customer application.
• Designed web forms using ASPX pages, Master Page, CSS and HTML to make the UI controls look unique.

Environment: HTML5, CSS3, JavaScript, JQuery, Ajax, ASP.NET, SQL SERVER.