PROFESSIONAL SUMMARY:

• Around 7 years of strong experience with Salesforce.com Integration,SalesforceConfigurations, DataManagement, Data Migration, Data Integration, DataLoader, Command Line Data Loader, User Management, Application development, Application Deployment, Enhancements, Testing and maintenance of Multi - tier, Web-based, and portal based object oriented enterprise applications.
• Good experience in developing salesforce Lightning experience for desktop and mobile applications, Components, Controllers and Events. 
• Proficient with understanding of CRM business processes - Account, Contact, Opportunity, Lead, Campaign Management and Case Management, eCommerce(B2B and B2C).
• Experience working across various SDFC implementations like Sales Cloud, Marketing, Service cloud, Cloud Craze, Chatter and App-Exchange applications, Business processes.
• Experiences in scoping phase, Gap Analysis, Testing, and Implementation Phase.
• Good experience with salesforce out of the box data model and modeling in salesforce by creating Custom Objects, Custom Formula Fields, Rollup Summary Fields, Field dependencies, Advanced formulas, creating new relationships using Lookup, Master-Detail and Junction Objects.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Permission sets, Record types, Sharing rules, Sharing models, Field-Level Security, Custom Tabs, Workflows, Validation rules,Reports, Dashboards, Tasks and Actions.
• Worked on the designing of custom fields, role based page layouts, custom reports, report folders, reportextractions to various formats, Snapshots and various other components as per the client and application necessities.
• Proficient in implementation of various advanced fields like Pick list, Outbound message and creating task, Process builder, widgets, performed actions creating Records, Posting a Chatter post, Invoking an Apex class, field updates, and Email generation according to obligations.
• Strong Salesforce development experience with Apex Classes, Apex triggers, Batch Apex, Schedule Classes, Visualforce pages and integrating of sales cloud with external source by developing SOAP, RESTful Apex Web Services and Force.com API web services.
• Sound experience in writing, tuning of SOQL and SOSL queries , relationship queries in Apex Triggers, Controllers and used Statements and Database methods for performing DML operations . 
• Good experience in rollout of Salesforce for mobile and customized Visualforce pages with Aura components . Good understanding of Salesforce.com Governor Limits.
• Proficient in Data Migration from Traditional Applications to Salesforce and CloudCraze using Data Loader, Utility and Informatica on Demand.
• Experience in Salesforce.com Sandbox and Production environments, developing and deploying custom integration solutions using Force.com migration tools (ANT based) Change set and Eclipse IDE. Good overall knowledge of troubleshooting. 
• Experience in Manual and Automated testing in all testing phases, including test planning, test development, test execution, defect tracking and evaluation of results using tools like Selenium Web driver, UFT, QuickTest Professional and LoadRunner, along with bug Reporting tools like TFS Online, Bugzilla, Quality Center.Created use case scenarios and acceptance criteria testing.
• Exposure on version management systems like SVN and GitHub and used series of ANT scripts to commit and pull files from GitHub.
• Excellent analytical, de-bugging skills and documentation skills worked with all phases of SDLC of Salesforce.com implementations and maintained user story backlog in JIRA.
• Proficient with Object Oriented Programming and development web based applications using Java technologies:HTML, DHTML, CSS, XML, JSON, JavaScript, AngularJS, jQuery, and J2EE .
• Expertise in writing SQL queries, stored procedures and SSIS .
• Analyzing information system needs, evaluating end-user requirements, custom designing solutions and troubleshooting applications.
• Worked closely with Business users & Product Owners to analyze and understand the Business Process requirements.
• Excellent work ethics, quick learner and team oriented. Continually provided value added services to the clients through thoughtful experience and excellent communication skills.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Force.com,Salesforce Lightning Design Components, Salesforce SFA, Force.com Migration tool, SOQL, SOSL, Single Sign-On, Salesforce Outlook, Workflow & Approvals, Dashboards, Controllers, Triggers, APP Exchange, Analytic Snapshots, Apex and Visual Force,DreamFactory Snapshots, Case Management Automation, Custom Objects, Data Loader, Workbench.

Tools: Eclipse IDE Plug-in, Import and Export Wizard, Eclipse, Jenkins, ANT, GIThub

Computer Skills: SQL, Advance Excel (Data functions, Pivot tables, Reference Lookups etc.), Access.

Languages/Middleware: Java, JavaScript, jQuery, AngularJS, HTML5, CSS3, XML, JSON, AJAX, Basic OOPs concepts,TIBCO, SQL, SOAP, REST.

Operating Systems: Windows NT / 2000 / Vista, Windows Server 2000/2003/2008 , Windows 7, LINUX.

Documentation Tools: MS Office, MS Visio Pro.

PROFESSIONAL EXPERIENCE:

Confidential, MN

Sr. SalesforceDeveloper/ Admin

Responsibilities: 

• Responsible for writing functional, technical, business and user requirements documents.
• Developed several Apex Triggers, Classes and Apex API based - Java classes during the project lifecycle. 
• Responsible for environment administration, change management and release management activities on salesforce platform.
• Designed, and developed the Custom objects, validation rules, Page layouts, Single Sign-On, Custom tabs, Custom reports, Components, Visualforce Pages for the application. 
• Worked on Account Management involving Integration with External Legacy System using SOAP based Web Service Callouts using TIBCO as the middleware.
• Implemented Record-level and field level security along with page layout to manage the visibility and accessibility of fields for different profiles (sharing settings).
• Built custom solutions with Apex and Visualforce, which support most critical processes and workflows.
• Wrote triggers to process incoming service e-mail requests from customers to automatically create new case records. Designed email templates for auto response to customers.
• Integrated Salesforce CRM and the legacy system using Cast Iron Integration tools like Informatica, ETL Cloud Systems. 
• Integration of Sales cloud with external information systems using SOAP API web services. 
• Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.
• Configuring Email-to-Case customizing the service cloud for various business support groups.
• Involved in building Lightning components and process builder.
• Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visualforce, Force.com IDE.
• Developed Lightning components and Lightning pages using JavaScript and Aura framework.
• Responsible for Force.com Continuous Integration setting up Jenkins and manually built Ant scripts.
• Created reports and dashboards for each geography within service lines based on necessary analytics.
• Developed workflow rules, tasks, emails and alerts to track customer related tasks and activities. 
• Used the sandbox for testing and migrated the code to the deployment instance after testing. 

Environment: Salesforce.com platform, Data Loader, Apex Pages, Visualforce, Eclipse IDE, SOQL, SOSL, Integration, Sales & service & CRM cloud, SOAP, Sand box, Sales cloud, Service cloud, Cloud Craze, Jenkins, Workflow & Approvals, Custom Reports, Dashboards, MS Visio.

Confidential, San Jose, CA

Salesforce Admin/ Developer

Responsibilities:

• Actively associated in gathering requirements for building standard and custom objects, page layouts and various record types specific to the business processes.
• Involved in Sales force Application Setup activities and customized the apps to match the functional needs of the organization.
• Developed Apex Classes, Controller Classes, Extensions and Apex Triggers for Various Functional needs in the Application.
• Used SOQL with consideration to Governor Limits for Data Manipulation needs of the Application using Database Objects.
• Developed Web Services using Salesforce.com Web Services API to provide data for third party clients.
• Involved in Data Mapping and Migration of Data from Legacy Systems to Sales force Objects and fields.
• Customized Page Layouts for Cases, Opportunity, Contacts, Quote and Accounts Depending upon user Roles, and Groups.
• Used Data Loader for Insert, Update, and Bulk Import or Export of Data from Sales force SObjects. Used it to Read, Extract, and Load Data from Comma Separated Values (csv) files.
• Extensively used declarative application framework and created applications on Force.com.
• Worked on Salesforce Lightning Components for building customized components replacing the existing ones.
• Worked on automation tools like Jenkins and Ant scripts.
• Provided development, implementation, and updating focusing on Sales cloud.
• Ensure B2B testing environments are setup & available for functional and integration testing.
• Used Sandbox for testing, created, managed packages and migrated them between Sandboxes and Production environments for final implementation.
• Define Documentation review cycles for the Project and Assign review tasks to the project team. Follow-Up with reviews to see them through to completion.

Environment: Saleforce.com platform, Apex Language, Sales Cloud, Service Cloud, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Jenkins, Salesforce Packages, Salesforce Lightning, SOQL, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential, NYC, NY

Sr.Salesforce Admin/ Developer

Responsibilities:

• Interacting with client for requirement gathering and in scrum calls.
• Developed Apex Classes and Apex Triggers for various functional needs in the application.
• Created various Scheduled and Batch apex jobs based on the business requirements.
• Designed user roles and permission levels in Sales Cloud for sales representatives and marketers for two business units.
• Created Dashboards and Dashboard Components and implemented multiple levels of Dashboards and scheduled Dashboard refresh.Designed, developed and deployed the Custom objects, sharing models, Page layouts, Custom tabs, Advanced formulas, Components, Visualforce Pages to suit to the needs of the application. 
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Designed Validation Rules along with Roll-Up Summary Fields to maintain data quantity and data consistency.
• Performed many declarative administration tasks as needed, managing custom fields, integration and data cleanup.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Developed dynamic Salesforce.com visualforce pages using Apex page functions and actions, designing then using HTML, CSS, AngularJS and JavaScript..
• Migration of all the Customizations including Custom Configurations, packages, and other objects from Sandbox to Production environment.
• Using sandbox for testing, managing the packages and migrating them between Sandboxes and Production environments for final implementations. 
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created automations of emails to Opportunity owners based on business requirements.

Environment: Saleforce.com platform, Apex Language, Salesforce Packages,Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, CSS, SOQL,SOSL, Aura, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls and REST API.

Confidential

Salesforce Admin/ Developer

Responsibilities:

• Worked As Enhancement Team Member and performed the Roles of Sales force Developer/Admin in the Organization.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record levelpermissions to manage sharing access among different users
• Developed And Configured Various Reports and Report Folders for different User profiles Based on the need in the organization.
• Worked with Sales team and Business Analysts and Performed Detailed Analysis of Business and Technical Requirements and designed the solution by customizing various Standard Objects.
• Involved in bug fixing and Production support of the application.
• Worked On Various Standard Objects Like Accounts, Contacts, Cases, Opportunities, Products, Leads, Campaigns, Reports and Dashboards
• Designed and Deployed the Custom Objects, Custom Tabs, Entity-Relationship Data Model, and Validation Rules, Work flow Rules, Auto-Response Rules, Page Layouts, Components and Visual Force Pages to suit to the needs of the application.
• Defined Look up and Master-Detail Relationships on the Objects and created Junction Objects to establish connectivity among Objects.

Environment: Salesforce.com platform, Data Loader, Visualforce, Workflow & Approvals, Custom Reports, Dashboards, and REST.

Confidential

Java Developer (Intern)

Responsibilities:

• Responsible for developing the Registration modules of the wholesale application
• Utilize the various Java Design patterns to develop the Business modules based on the required functionality
• Responsible for developing the application level flow by utilizing Java, JSP, Struts, Servlets, Hibernate, EJB, JNDI, JDBC and JMS
• Responsible for developing the OS specific scripts (Shell Scripts) for automating the closing doc Process
• Used java Script front end Validations
• Designed database and created tables, written the complex SQL’s and stored procedures as per the requirements. Used Apache web server for deployment.
• Developed several stored procedures/Triggers for automated action items to integrate with default tracking module.
• Designs software applications using HTML, JavaScript, XML, AJAX, JSP and Java amongst others.
• Maintained the source code versions in VSS repository.

Environment: Java, JSP, Servlets, Apache Tomcat, Eclipse, JDBC, JavaScript, AJAX, HTML, JDBC, Oracle 8i, Pl/SQL, CVS, JUnit, multi-threading.