PROFESSIONAL SUMMARY:

• Over 7+ years of experience as an IT professional and software developer, also worked on the Salesforce.com CRM platform using Visual force, Apex classes with substantial experience in Salesforce.com Administration, and development.
• Certified Sales force Administrator and Developer.
• Highly motivated team player with excellent communication, presentation and interpersonal skills. Willing to work in a challenging and cross - platform environment.
• Extensive experience in designing of custom objects, custom fields, Pick list, role based page layouts, Workflow Alerts and Actions, and Approval  Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, and Email generation according to application requirements.
• Experienced software developer with good .net, AJAX, CSS, CRM, APEX Web Services API development skills, JavaScript, Visual force, APEX Batch jobs and Scheduled jobs.
• Experience working with Force.com IDE, Data Loader, Apex Explorer and Salesforce.com Sandbox environments.
• Have good working knowledge in querying salesforce.com database using SOQL&SOSL queries using Force.com Explorer.
• Good Understanding and knowledge of the functionality of Web Services for SOAP API, REST API.
• Worked on various SFDC Implementations covering Sales Cloud, Service Cloud and Community Cloud. 
• Created and maintained the email templates to be used in the Workflows, Auto Assignment Rules and Auto Response Rules related to Lead Management module in Sales Cloud.
• Hands on experience with sales cloud and service cloud.
• Creating user interface pages depending on the requirement using JavaScript, Json, Ajax, Html, bootstrap, CSS.
• Experience in Database Design, writing stored procedures, functions, triggers, DDL, DML and SQL queries.
• Experience in writing SQL with DB2, Oracle and SQL Server.
• Work with Executive team in designing sustainable Agile practices and processes. 
• Created an executive dashboard to display Open, closed leads in Salesforce.com
• Good Experience in developing Custom Page Layouts, work flows, and Approval processes.
• Experience with data migration and updates through the tool App Exchange Data Loader in Salesforce.com
• Installed Salesforce.com App Exchange Apps, configured and maintained user security permissions in compliance with organizational needs
• Skill full in Java and related technologies in building clients, applications and web services.
• Extensive experience in developing enterprise applications using Java and J2EE technologies such as JSP, Servlets, XML, HTML, JavaScript, JDBC and CSS.
• Good exposure to SQL and PL/SQL, writing SQL scripts for efficient report generation.
• Able to lead, Multi-task, adapts to changes, and manages complex projects.
• Detail-oriented energetic team player, motivated with multi-tasking capabilities, problem solver, and hands-on leader with exceptional presentation and client/customer relation skills.

TECHNICAL SKILLS:

Salesforce.com Technologies: Sales Force CRM, Sales Force SFA,Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects, Apex Data Loader

Salesforce.com Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Foorce.com Excel Connector, Force.com Platform

Programming: Java, C, C++,HTML5, CSS, APEX, Angular.js, JavaScript

Operating Systems: Windows, Unix, Linux

Database: MySQL, SQL Server

PROFESSIONAL EXPERIENCE:

Confidential

Sales Force Developer

CA

Responsibilities:

• Responsible for Business Analysis & Requirement understanding, development and data modeling.
• Ability to overcome the Governor limit of not able to add more than 5 apex batch jobs at a time.
• Performed admin tasks for customizing Users, Roles, Profiles, Permission Sets, Network filtering, Single Sign-On, Sharing Rules Responsible for creating reports on the Global History object.
• Involved in UI and DB Design for  Mobile application.
• Worked on setup two factor authentication login requirements for  Single Sign On.  
• Created the Dashboards, Reporting Tabs and Pages based on the available data.
• Worked on Creating Visual force pages on Force.com IDE platform and Eclipse.
• Performed the testing operations on the Visual force pages, Custom Objects and Reports.
• Responsible for creating the Test Methods to provide maximum coverage to the triggers and other Controller classes.
• Implemented field level security, profiles and audit trail setup.
• Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
•  Implemented the Salesforce.com applications using  Agile SCRUM Methodology that involves the iterative development. 
• Created various reports (summary reports, matrix reports, pie charts, dashboards) and setup report folders to authenticate users based on their profiles (permissions).
• Developed Apex Controllers and Visual force pages.
• Written Test Classes. Tested the Application and deployed in Production.
• Extensively uploaded data using APEX data loader leads.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Performed data cleanup and/or data migration to/from Salesforce.com.

Environment: APEX, Visual Force, S-Control, Eclipse IDE, Apex Explorer, Agile, Apex Data Loader, HTML, CSS, Force.com

Confidential, Berkeley Heights

SFDC Developer

NJ

Responsibilities:

• Involved in administering, configuring, maintaining Salesforce.com application user profiles, roles, permissions, generating security tokens, validation rule and upgrade installations.
• Created Objects and fields, Relationships and Record Types, Page Layouts, Profiles and Assignments Rules.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Create dashboard and reports for the business users with respect to the requirements.
• Provided support ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow and Triggers.
• Responsible for the creation of custom Apps, and Reports using the Salesforce CRM cloud computing model.
• Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.

Environment: SFDC, Apex, Data Loader, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, Security Controls, mash-ups, API.

Confidential

Salesforce Developer

Tate, GA

Responsibilities:

• Moved the tables like Opportunities, Accounts and Contacts to the Salesforce CRM Standard objects.
• Worked on maintaining the functional areas of accounts, contacts, leads, campaigns, opportunities, quotes, activities, dashboards.
• Customized the dashboards to monitor lead activities based on sales geography.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Manage users, Public Groups, Profiles, and Roles within the Salesforce CRM; this involved designating access to the applicable user within the user hierarchy.
• Responsible for the creation of custom Apps, and Reports using the Salesforce CRM cloud computing model.
• Written SOQL queries against force.com API.
• Used Force.com Eclipse IDE plug to develop the classes and triggers.
• Developed different Visual Force Pages to suit to the needs of the application using different Visual force components.
• Using Apex Data Loader mapped data sources and loaded data into Call Center application.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Coded APEX triggers and S-controls, created rule based automated workflows.
• Created Formula Fields, Validation Rules, Assignment Rules, Workflow and approvals for the flexibility and functionality of force platform application.
• Generated different Reports like standard, summary and matrix for quarterly and half yearly sales.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Saleforce.com platform, Force.com Sites, Apex, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Components and controller, Sandbox data loading, Data Loader, SF Explorer and Eclipse IDE Plug-in.

Confidential

Sales Force Developer

Responsibilities:

• Worked closely with project manager to define the scope, timeline, effort and resources necessary to complete business requirements and process work on project initiative
• Re-structured custom objects, Master-detail relationships between objects to better suit the organization’s business needs
• Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Cases, and Activities.
• Defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Worked on the validation rules and workflow rules.
• Managed multiple use rs set up, profiles, roles, and teams.
• Implemented Field Level and Object level security for sensitive data holder fields.
• Designed and maintained SDFC Organizational Wide Configuration parameters
• Assigned sharing rules and handled Bulk data transfers and uploads
• Importing and exporting of large volumes of data using the Data Loader.
• Customized page layouts depending upon the business requirements
• Involved in creating reports for the end users according to their requirement.
• Migrated a legacy system (DCS) to Salesforce.com, ensuring a flawless migration process.
• Experience in using command line data loader
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Used Force.com Eclipse IDE plug in to develop the classes and triggers.
• Used Apex Explorer for viewing salesforce.com data
• Developed APEX triggers, Visual Force pages for various business needs.
• Migrated data from CSV files to SFDC using Data Loader.

Environment:Salesforce.com platform, Apex Data Loader, Triggers, workflow rules & Approvals, standard objects, Custom objects, Tabs, Reports, Email services, Security controls, Sharing rules, Users, Roles, Profiles, validation rules, Microsoft excel.

Confidential

SQL Developer

Responsibilities:

• Database Administrator for Development, Test and Production servers with MS SQL Server 2000 on Windows 2000.
• Installed, administered and secured SQL Server 2000 on Server and Clients.
• Designed and implemented logical and physical data models using Visio and Erwin.
• Created database objects like tables, views, indexes etc.
• Created and modified stored-procedures, triggers, cursors.
• Wrote T-SQL for the retrieval of the data.
• Created DTS package to export and import data from SQL Server to Access, text and EXCEL files.
• Checked Performance Tuning, Indexing, Query Optimization.
• Generated reports using Microsoft Reporting Services.
• Provided consultation to development teams.
• Documented SQL Server architecture and overall system network diagrams using Visio.
• Monitored Database using system tools.

Environment: MS SQL Server 2000 Enterprise Edition, MS Analysis Services 2000, MS Access 2000 & Windows 2000 platform, Reporting Services, DTS