CAREER SUMMARY:

• Certified Scrum Product Owner and MBA professional with management experience in Finance, Business Operations, Analytics, and Technology; Valued organizational leader with outstanding problem solving and technical skills; Proven abilities in project governance, lean management strategies, portfolio analysis, strategic management, process controls, audit remediation, team building, and knowledge sharing.

TECHNICAL SKILLS:

WORK EXPERIENCE:

Analytics Manager

Confidential, Addison, TX

• Oversee data architecture, requirements documentation, testing, and management for a team of 4
• Lead Developer of Business Intelligence and Analytics Solutions with Tibco Spotfire and Tableau
• Development of recurring and ad-hoc report distributions, validations, and audit discoveries
• Data Architecture design and development to manage reporting needs for major strategic initiatives
• Convert manual processes to SAS Scripts, Informatica ETL, and Visual Basic processes for reporting
• Retired manual reports and eliminated operational risk incidents through automated reporting, saving significant man-hours of recurring work
• Successfully deployed production-ready processes to the shared services team for ongoing support
• Delivered time tracking and resource planning models using Oracle, Access, Excel, and Tableau
• Developed, delivered, and trained new trainers to facilitate a data warehouse architecture programs
• Serve as Leadership Chair for the Internal Networking Program, spearheading public speaking forums, communications training modules, and team building seminars

Consultant - Reporting Analyst

Confidential, Addison, TX

• Completed daily, weekly, and monthly reporting distributions and validations
• Managed requirements documentation and process controls, streamlining operations
• Implemented reconciliation processes which eliminated frequent errors and operational risk incidents
• Converted manual processing to SAS / TOAD, automating reporting processes

Financial Systems Analyst

Confidential, Richardson, TX

• Implemented Six Sigma-based documentation, improving process controls for efficiency
• Developed report scripting, which increased refresh speeds and allowed for real-time data availability
• Supported User Acceptance Testing (UAT) and Quality Assurance scenario testing for Finance systems
• Reduced processing by 7 hours per day using simplified modeling, delivering faster report outputs

MIS Reporting Analyst

Confidential, OH

• Managed periodic training reports and internal LMS data mining processes for team of 6-MIS Leads, supporting 300 trainers and 56,000 Mortgage Employees and Contractors
• Improved availability of monthly compliance reporting for the entire business by more than 7 days
• Authored procedural documentation for efficiency, accuracy, reproducibility, and productivity gains
• Compiled monthly management reporting and scorecards for executive leadership
• Managed internal and external scorecard and trend-based reporting needs for Government Loan Modification Program (HAMP) and agency modification activity for Default Servicing
• Led data modeling, analysis, and report development for $500B multi-year serviced portfolio inventories as well as mortgage loan modification forecasting for operations (450K Unit Pipeline / Month) efforts
• Directed team activities for data architecture, design structure, and content of an 11-Dimension ESSBASE Cube for reporting monthly, quarterly, and annual mortgage loan modification activity

Business Operations Analyst & Manager

Confidential, OH

• Provided interactive organization and intradepartmental hierarchy reporting from HR Systems
• Managed multi-site planning and technology teams’ occupancy (900+ staff), including seat tracking and handling completion of co-location strategies via facilities’ move plans
• Managed direct reports, fostering growth, teamwork, issue resolution, cross-training, and life balance
• Managed corporate operations: resource on-boarding / off-boarding, training plans, contract reviews, project time tracking,, vendor management, and finance activities
• Provided reporting for personnel forecasts, supporting default operations resource capacity models
• Developed internal procurement reporting to track orders and project costs, equal to $150MM / year
• Advanced reporting for tracking of seating charts for the entire company of 56,000+ resources
• Created new hire curriculum and orientation program, specializing in application-based training with a rotational program, increasing 30 Business Analysts’ exposure to I.T. operations and processes

Senior Financial Analyst

Confidential, OH

• Compiled monthly management reporting and scorecards for executive committees and directors
• Directed content of 8-Dimension ESSBASE Cube: reporting monthly, quarterly, and annual expenses
• Managed total recoverable (expense) base of $440 Million, spread across 43 billable products to 11 business units with 100% on-time delivery and 0 post-close modifications to Corporate Finance
• Developed reporting and reconciled the Corporate Technology Inventory and Product Allocations, leading to $600K cost savings post clean-up efforts

Accounting Analyst 

Confidential, OH

• Designed and scripted models for automated processes, improving accuracy and speed
• Supervised staff, improving organizational proficiency
• Oversaw non-prime portfolio of $17B in active loan volume: data modeling, analysis, reporting month-end / quarter-end / year-end analysis, reporting, and closing activities
• Produced productivity saves (1,100+ people-hours / month), with an additional 2,000+ people-hours saved on ad-hoc requests / year