Salesforce Developer & Administrator Resume Plano, TX - Hire IT People

SUMMARY:

Salesforce.com Production, Testing & Development environments for Production Releases
Experience in developing Salesforce 1 applications using salesforce Lightning components and Salesforce Lightning App Builder.
SFDC Administrative Tools - User Management, Data Management, Domain Management, Reports Generation, Dashboards, Communication Templates, Tasks, & Events.
Experience in Configuring External Apps like DocuSign and Mailchimp for Salesforce.
Data Migration Tools - Apex Data Loader, Workbench to Import & Export the data to the Force.com platform.
Version Control Tools - SVN

TECHNICAL SKILLS:

Force.com: Salesforce CRM, Salesforce, Apex Triggers, Classes & Custom Controllers, Web Services, Visual Force Pages, Force.com IDE, SOQL, SOSL, Workflows, Approvals, Dashboard, Reports

Salesforce Tools: Eclipse, Lightning, Force.com Eclipse IDE Plug-in, Force.com Data Loader, Workbench

Salesforce Clouds: Sales Cloud, Service Cloud

Database: Oracle, SQL

Languages: Apex, JAVA

Web: HTML, CSS, XML

Methodologies: Agile

PROFESSIONAL EXPERIENCE:

Confidential, Plano, TX

Salesforce Developer & Administrator

Responsibilities:

Resolving Salesforce Tickets raised from various Business users, Acknowledging, Resolving and closing of salesforce tickets on priority basis using BMC Remedy Tool and communicating to users.
Performed the roles of Salesforce.com Administrator and Developer in the organization with Service
Maintaining salesforce data integrity using Data Loader and import wizard.
Developed Visualforce pages, Apex Classes, Controller Classes & Triggers
Integrated Salesforce.com with external applications like MailChimp through REST API.
Configured External Apps like DocuSign for Salesforce.
Scheduling bulk jobs using Batch Apex and Schedule that ran on a nightly basis.
Developed lightning components on top of aura framework using aura, lightning, UI, force tags.
Created Client-side and server-side controllers using Java Script and Apex respectively.
Developed Helper classes for code reusability and handled both application and component events.
Writing test classes for every class, trigger developed to achieve 75% code coverage.
Extracting and manipulating data USING SOQL and SOSL queries.
End- to- End deployment between Sand boxes and finally to production using Force.com Migration Tool. change sets, Eclipse IDE.
Administered and supported the application for the users in customer service cloud and sales cloud .
Creating users, profiles, roles and implemented role hierarchies, sharing rules and permission sets.
Customizing views, page layouts, reports, dashboards, user accessibility and field level security.
Specialized in working with process builders and work flow rules to automate business process.

Confidential, Irving, TX

Salesforce Developer & Administrator

Responsibilities:

Developed Apex Classes, Controller Classes and Triggers for various functional needs in SFDC.
Creating and managing Customer portals, Self-service portals, knowledge and cases via portals.
Developed Visualforce pages for Salesforce 1 App using Salesforce Lightning Design System.
Developer Salesforce 1 App using Lightning App Builder.
Worked on Apex test classes to improve the code coverage.
Extracting data from database using SOQL and SOSL queries in workbench environment.
Built custom user interfaces using lightning components.
Handling bulk data and scheduling jobs using batch and scheduled jobs.
Integrating Salesforce with different external system using REST and SOAP web services
Integrate Salesforce with APP Exchange products like Salesforce for Outlook, Walk- me, Fieldtrip.

Confidential

Salesforce Developer & Administrator

Responsibilities:

Worked on various salesforce.com standard objects like Accounts, Contacts, opportunity, Leads, Campaigns.
Created Record types, Formula Fields, Validation Rules, Workflow and Approvals
Implemented Email-to-Case, Web-to-Case for automation of the case creation.
Create Lookup and Master Detail relationships and customized page layouts and search layouts
Performed data migrations using data loader.
Created various Reports and Report types to assist managers to better utilize Salesforce.
Built different Visual force pages to suits needs of application using different visual force components.
Responsible for writing SOQL & SOSL queries with consideration to Governor Limits
Involved in Pre-Deployment and Post Deployment Phases of Integration
Participated in training sessions provided by the Salesforce team.

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Salesforce Developer & Administrator Resume

Plano, TX

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