SUMMARY:

• Experience in business process engineering with expertise in Analysis, Design, Development and Implementation of software applications.
• Strong knowledge of Software Development Life Cycle, Methodologies and Techniques. Extensive knowledge of Rational Unified Process (RUP), design using UML, Rational Rose, and Visio.
• Experience in communicating and working with business users and senior management. Used MS Office suite (Word, Excel, Access, Visio, Power Point, Outlook, and Project) for project tracking, documentation, and presentation.
• Exposure and knowledge of Scrum Agile development Process.
• Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing document.
• Experience working in a team oriented environment and contribute effectively as a problem - solver. Attention to details and ability to prioritize tasks along with excellent communication, project management and problem solving skills.
• Excellent verbal/written communication skills and strong analytical abilities, and can perform well both independently and as a team player. Facilitated JAD sessions and Interviews. Adept in written correspondence, reports, implementation requirements, project status reports, oral presentations, e-mails, etc.

TECHNICAL SKILLS:

Management Tools: MS Project, Microsoft Outlook, Lotus Notes, MS Visio, MS Office, Excel Pivot Tables, Macros

Productivity Tools: Rational Rose, Clear Quest, Requisite Pro, BPMN.

Databases: MS SQL Server, Oracle

Languages: C, SQL, XML, HTML, Java, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Johns Creek, GA

Owner

Responsibilities:

• Identified business intelligence/reporting needs.
• Led assignments to analyze dashboard requirements.
• Perform various administrative duties such as mass-mailings to support fundraising efforts for the blind and other organizations
• Provided daily operational review/quality control of education accountability as it relates to imposed government regulatory requirements in a medical environment.
• Using Android Studio to develop Android App which later transitioned into a PhoneGap app development
• Effectively managed a team on this development
• Conduct in-depth technical analysis of all systems, including the governance framework, architecture, and disaster recovery and business continuity; delivered gap analysis and recommendations
• Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
• Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams.
• Data modeling using UML.
• Facilitated collection of functional requirements from system users and preparation of Business Requirement documents that provided appropriate scope of work for technical team to develop prototype and overall system.
• Documented the essentials and crucial documents related to EAC Expedited
• Used Agile and Waterfall methodologies
• Authored the Functional Requirement Documents (BRS) and the non-functional requirements document.
• Prepared Business and Functional specification document related to Data Mapping
• Created the Business Requirement Documents (BRD) and Functional Requirements Document resulting from JAD sessions and communicated requirements to development teams.
• Elicited and gathered user and business requirements through open ended discussions, brainstorming and prototyping.
• I worked with top management like Project Manager, Team lead, Business Owner, Business Contacts in order to prepared detail requirement documents.
• Extensively interacted with users. Participated in requirement gathering, prototyping. Prepared various documents like Interface Requirement Document, Functional & Process Specification Document, Customer Requirement document, Data base design document, Requirement Traceability Matrices using Requisite Pro, Erwin, and Visio

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• Effectively managed modifications and enhancements to existing Loan IQ interfaces.
• Analyzing and documenting business requirements on several existing interfaces downstream of Loan IQ. 
• Designed and implemented a variety of applications to increase the efficiency and effectiveness of systems functionality and reporting capabilities on the Bank's Loan IQ, system. (Loan IQ, is a vendor-provided software widely used by financial institutions to track loan related data). 
• Extensively interacted with users. Participated in requirement gathering, prototyping. Prepared various documents like Interface Requirement Document, Functional & Process Specification Document, Customer Requirement document, Data base design document, Requirement Traceability Matrices using Requisite Pro, Erwin, and Visio
• Conducted user interviews, gathered requirements, analyzed and documented business requirements in BRD document. 
• Utilized corporation developed Agile SDLC methodology. Used Scrum Work Pro and Microsoft Office software to perform required job functions.
• Authored the Functional Requirement Documents (BRS) and the non-functional requirements document.
• Prepared Business and Functional specification document related to Data Mapping
• Ensured that user stories are good, has business values and story points.
• Analyzed the business understood region specific industry needs and enhanced product vision to meet such needs and grow business.
• Elicited and gathered user and business requirements through open ended discussions, brainstorming and prototyping.
• I worked with top management like Project Manager, Team lead, Business Owner, Business Contacts in order to prepared detail requirement documents.
• Designed and developed Use Cases, Work flows, Swim Lane and Activity Diagrams using UML.
• Designed Loan IQ ‘AS IS’ work flows.
• Designed Fenergo ‘AS IS’ work flows.
• Defined Fenergo’s clear path and connectivity to Loan IQ (interfaces).
• Redefined the scope of ‘Fenergo AML Construct’ Project’s scope.

Confidential, Brookfield, WI

Business Analyst

Responsibilities:

• Collected user interface requirements for web-based products such as Misys Loan IQ and the loan origination system.
• Effectively managed modifications and enhancements to existing Loan IQ interfaces.
• Analyzing and documenting business requirements on several existing interfaces downstream of Loan IQ. 
• Designed and implemented a variety of applications to increase the efficiency and effectiveness of systems functionality and reporting capabilities on the Bank's Loan IQ, system. (Loan IQ, is a vendor-provided software widely used by financial institutions to track loan related data). 
• Performed system testing, by creating user test scripts, to ensure Loan IQ application functions were coded correctly and functioned according to specification. 
• Extensively interacted with users. Participated in requirement gathering, prototyping. Prepared various documents like Interface Requirement Document, Functional & Process Specification Document, Customer Requirement document, Data base design document, Requirement Traceability Matrices using Requisite Pro, Erwin, and Visio
• Conducted user interviews, gathered requirements, analyzed and documented business requirements in BRD document. 
• Utilized corporation developed Agile SDLC methodology. Used Scrum Work Pro and Microsoft Office software to perform required job functions.
• Authored the Functional Requirement Documents (FRD/SRS) and the non-functional requirements document.
• Using BPM Notation and Visio, and employing BPR ( business process re-engineering) and Lean techniques. Conducted business systems analysis, process flow modeling and business process re-engineering.
• Defined existing business process (BPM-Business Process Modeling) and identified the gap (Gap Analysis) between the existing & improved business process to redefine to process (BPI) and SOPs.
• Involved in generation and execution of SQL queries
• Prepared Business and Functional specification document related to Data Mapping
• Ensured that user stories are good, has business values and story points.
• Analyzed the business understood region specific industry needs and enhanced product vision to meet such needs and grow business.
• Elicited and gathered user and business requirements through open ended discussions, brainstorming and prototyping.
• I worked with top management like Project Manager, Team lead, Business Owner, Business Contacts in order to prepared detail requirement documents.
• Designed and developed Use Cases, Work flows and Activity Diagrams using UML.
• I worked with developers to make sure they understand the documents or have any question regarding prepared doc.
• Interfaced with developers to identify and resolve technical issues and bugs in the software to validate end-user requirements
• Responsible for UAT project planning like creating testing scenario, test plans, and test scripts
• Wrote Test Plans in MS Word for Manual Testing, System Testing, Integration Testing, Performance Testing, Regression Testing & reviewed their consistency with the business requirements

Confidential, San Antonio, TX

Business Analyst

• Design the Business Requirement Documents and act as a liaison between the AML Compliance end users and the Developers in developing and maintaining automated systems.
• Conducted high-level process analysis of existing Client On-Boarding tools and processes, KYC process, surveillance (AML) process, identifying deficiencies and areas of process improvement
• Update the organization about the current AML related industry standards, procedures and practices
• Understood the AML compliance requirements by interacting with compliance department, and SME experts in the laws/act of compliances
• Identified business risks and issues within the AML program current state
• Made a detailed analysis of the existing systems and developed a model to custom AML system.
• Used standard Business Analysis methodology centered on Agile.
• Maintain traceability matrix across the project life-cycle, created source to target maps, tracking requirements status, data profiling, data quality checks, managing changes to requirements and versions of requirements document
• Conducted Design discussions and meetings to come out with the appropriate design for the data warehouse.
• Write technical documents in compliance to the company's established Data Warehouse standards and guidelines.
• Performed data integration and mapping between source data and its destination
• Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams.
• Assisted in process modeling; conducted and participated in JAD sessions with system users; helped with design walkthroughs with stakeholders for base lining architecture.
• Created the Business Requirement Documents (BRD) and Functional Requirements Document resulting from JAD sessions and communicated requirements to development teams.
• Data modeling using UML.
• Documenting business requirements in BRD & SRD.
• Helped develop use cases, project plans and managed scope.
• Assisted in building a business analysis process model using Rational Rose and Visio.
• Performed requirement analysis, went through all the use cases and workflows.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions
• Responsible for managing the documented requirements by Requirement traceability Matrix.
• Provided key input in working with users in defining project and system requirements.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Checked the data flow through the front end to backend and used SQL queries to extract the data from the database.
• Worked with a cross functional and diverse team of business users and developers to enable accurate communication of requirements and ensure consensus.
• Help in presenting reports and analysis to management.
• Assisted the team members in writing the test cases and executed the test plans for the User Acceptance Testing

Confidential, Burlington, MA

Business Analyst

Responsibilities:

• Prepared Business Scenarios document bases on Functional Requirements.
• Analyzed and ensured cost alignment within the operational budget including coordination with the Financial Analyst in maintaining budgeted head counts, assignments of positions, and on-boarding requests
• Evaluating the data collected through task analysis, business process, available artifacts compiled by Operations teams from Clients / Organizations at the time of on-boarding of portfolio investor client customers.
• Identified opportunities for improvement of the team by streamlining the on-boarding process
• Prepared and presented Business Requirement Document (BRD), System Requirement Specification (SRS) and Functional Requirement Document (FRD) and involved in sign-off process
• Supported great data analyst operation in performing complex queries and operation by implementing Data warehouse methods.
• Implemented the entire Rational Unified Process (RUP) methodology of application development with its various workflows and activities.
• Facilitated collection of functional requirements from system users and preparation of Business Requirement documents that provided appropriate scope of work for technical team to develop prototype and overall system.
• Facilitated JAD sessions with end users, development and QA teams.
• Authored Business Requirements Document BRD with project teams. Extracted, discussed, and refined business requirements from business users and SME’s.
• Prepared Use cases and Activity flow diagrams and Work flow diagrams, considering the scope of the project with MS VISIO 2003.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
• Moreover, I also authored functional requirements documents FRD by interacting with development team for improving client’s legacy system.
• Designed and developed project document templates based on SDLC methodology
• Prepared Use Case Diagrams.
• Developed the wireframe and mockups for the prototype of the web based portal application in MS Visio
• Analyzed the system specifications, business requirements for full understanding of the project and created Business System Analyst Reports.
• Managed project resource allocations, planning and status updates to ensure efficient and responsive operations along with senior management.
• Participated in Project Iteration design meetings to discuss project status and resolve issues.
• Participated in entering and tracking system defects in Rational Clearquest.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and product knowledge.

Confidential, Reston, VA 

BUSINESS ANALYST

Responsibilities

• Drafting, writing and executing project proposals (RFPs- Requests for Proposals) to assist subscribers in application process enhancement via application on-boarding.
• Created results reports with workflow software in data-on-boarding system, providing clear analysis tool.
• Manage the on-boarding of new customers and their beneficiaries, and verify the accuracy of information provided in the daily workflow requests.
• Responsible for updating changes in functional specification documents and on-boarding document of each application.
• Used standard Business Analysis methodology centered on RUP (Rational Unified Process).
• Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams.
• Assisted in process modeling; conducted and participated in JAD sessions with system users; helped with design walkthroughs with stakeholders for base lining architecture.
• Created the Business Requirement Documents (BRD) and Functional Requirements Document resulting from JAD sessions and communicated requirements to development teams.
• Data modeling using UML.
• Documenting business requirements in BRD & SRD.
• Helped develop use cases, project plans and managed scope.
• Assisted in building a business analysis process model using Rational Rose and Visio.
• Performed requirement analysis, went through all the use cases and workflows.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions
• Responsible for managing the documented requirements by Requirement traceability Matrix.
• Provided key input in working with users in defining project and system requirements.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Checked the data flow through the front end to backend and used SQL queries to extract the data from the database.
• Worked with a cross functional and diverse team of business users and developers to enable accurate communication of requirements and ensure consensus.
• Help in presenting reports and analysis to management.
• Assisted the team members in writing the test cases and executed the test plans for the User Acceptance Testing