Technical Assistant Resume
Jaco Costa, RicA
SUMMARY:
Global Business Technologist: 30+ years as an Independent Computer Technologist/Consultant. Full System Life Cycle Experience with wide range of business, technology, engaging professionals from the trenches to “C” level. A set of Globally diverse clients, corporate technologies, support teams and management of third party (onshore and offshore) vendors.
- Business Experience: Military (US Army, Air Force, Top Secret Clearance), Insurance, Investment Banking Industries, and Commercial Enterprises.
- Technical Experience: Strategic/Tactical Strategies, Concept, Design, Implementation, Quality Assurance/Control, Deployment/Production, Local/Global Training and Support.
- Methodology Experience: Real - time, hands-on experience include: CMM, PMP, ISO, Scrum, Agile, 6 Sigma, ITIL, and RUP. Created, implemented, and improved on a diverse set of home grown Corporate Methodologies and their supporting tools.
- Management Experience: Dash-boarding, metric development, promotional and escalation models, SOW's, ROI, SME interaction, enterprise level engagements, and business owner communication and reporting.
- Development Experience: A multitude of frameworks: waterfall, prototype, iterative, incremental, spiral, RAD, and Agile.
- 10 months On-Mission Costa Rica - “Dios en accion” (God in Action).
- Member of Volunteer Ambulance Service.
PROFESSIONAL EXPERIENCE:
Confidential, Jaco, Costa Rica
Technical Assistant
Responsibilities:
- Auto Dialer and Database parsing.
Confidential, Manhattan, New York
Sr. Program Manager
Responsibilities:- Emerging Technology Deployment.
- Thin Client, Smart Phone, IPad, Large Wall Display/Real-Time Global Communication Systems, “blade technology” and migration of client profile data to Credit Swiss “cloud”.
- Developed Rapid Action Planning tool in support of Project Management.
- On and Off Shore resource management of the India based Tata and Wipro Companies.
Confidential, Manhattan, New York
Project Manager
Responsibilities:- Change Control. Residential Mortgage Backed Securities Business.
- Worked side by side with a system architect, quality assurance, packaging teams, and Third Party (Aurora) Front End Trading Application developers implementing “Blade Technology”.
- Created workflow “repeatable” process for deploying Rapid Application Packaging/Tools supporting Corporate Development Teams.
Confidential, Manhattan, New York
Program Manager
Responsibilities:- Clearance and Settlement System redesign utilizing Unified Modeling Language (UML).
- Team consisted of MIT Professor, Swiss Scientist, and Software Engineers.
Confidential, Manhattan, New York
Program Manager
Responsibilities:- Merrill's Direct Markets portal. Responsible for creation of SDLC workflow, implementing version control tools and promotional models supporting 70 applications and 250 developers.
- Designed, implemented, deployed, trained 1250+ users in the creation of CMXTRA, utilizing Rational's tool sets (Clear Case, Clear Quest) and Unified Process (RUP).
- Managed the deployment of XP to 25K + users while implementing SOW’s and SLA's, in concert with the migration to an Active Directory platform globally.
Confidential
Project Manager
Confidential
Quality Assurance Manager SDLC.
Confidential
Project Manager System Life Cycle SDLC.
Confidential
Project Manager Strategist SDLC.
