Implementation Manager Resume Phoenix, AZ - Hire IT People

SUMMARY:

15 years’ experience as liaison for business and IT communication. Expert level understanding of warehouse best practices with the ability to communicate business need to technical teams. My active listening skills create an environment for establishing detailed business need while removing unnecessary information.
Sr. Business Analyst / Project Manager - Manhattan WMOS 2009, 2011 and 2015 versions.
Labor Management with hands data collection and configuration experience.
Directed 4 external IT Analysts to write code and 2 Business Analysts as team members of 3 year project testing and installation of a green field RF WMS application.
Applied technical knowledge and Project Management of pick-to-light, pick-to-belt, pick - to-pallet, carousels and automated storage with multiple implementations of RF WMS, voice activated selection and engineered labor standards combined with planning, scheduling, material flow working with a wide range of date-sensitive / multi-package goods.
12 years of experience in requirement analysis/gathering, functional documentation, solution design, functional/integration testing, providing inputs to technical team, client facing skills,

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

Implementation Manager

Responsibilities:

Managed the Manhattan 2015 WMOS configuration
Functional expert providing insight and understanding of IT /business interaction
Wrote and executed all test cases for Unit and UAT.
Responsible for SCI report content and business need
Customer point of contact for Integration testing and test scripts.

Confidential, Dallas, TX

Business Analyst

Responsibilities:

Completed certified training for Manhattan WMOS 2016
Supported business requirement meetings
Key player in 2015 design and configuration
Confidential point person for writing and executing test cases using the Q Test application.
Liaison between IT and business for business readiness testing.

Confidential, Piscataway, NJ

IT Consultant

Responsibilities:

IT consultant for Manhattan Platform 2011. To include WMOS, Labor Management, SCI and Slotting.
IT Functional Expert for WMOS issue management and resolution.
Daily interaction with Business Stakeholders for issue management and modification recommendations.
IT Project Manager for Manhattan Labor Management configuration and training.
IT Project Manager for Manhattan Slotting application.
SCI testing

Confidential, Lancaster, TX

Sr. Business Analyst / Project Manager

Responsibilities:

Managed and directed implementation team of 6 Business Analysts for testing and installation of Manhattan (version 2009) WMS/ELS application that included Vocollect selection and System Logistics carousel, conveyer and pick to light application. Scope of project encompassed 12 Distribution Centers. Used a hands-on approach to gather feedback from the user groups to identify modification that need to be made to the specifications. Worked closely with vendor (Manhattan 2009) to ensure the modifications specifications were met. Personally tested specifications leading Business Analysts team and facilitated User Acceptance Tests. Project included receiving, put away, replenishment, inventory management and selection, cross dock, pick to light, dashboards and reporting tools.
Sound working knowledge of Kaizen princples
Excellent communicator with clients and vendors