SUMMARY

• Having 7+ years of experience in IT Industry and 5+ in PEGA PRPC in Analysis, Design, Development, Maintenance/Support, Integration and Deployment. 
• Involved in multiple projects covering all the areas of Software Development Life Cycle (SDLC) including Requirements Analysis, Application Design, Technical Design, Development, Testing & Debugging along with Implementation, Documentation and incorporation of user feedback to plan enhancement in the Application system. 
• Configured and managed Flows, Harnesses, Assignments, Data properties. 
• Designed and implemented Decision Rules, Declarative Rules, and Validation Rules. 
• Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and Performance Analyzer (PAL). 
• Extensive debugging skills in PRPC using TRACER, Clipboard, PAL and Rule Inspector. 
• Strong development base in defining Class Structure and Hierarchy adapting Pega best practices and guardrails. 
• Designed PRPC flows, Assignment, utilities, Decision, Spin - off and Split- Join shapes. 
• Well-versed in PRPC flows, interpretation of all Flow Shapes. 
• Experience in designing and Developing Business Rules Engine (BRE) and Business Process Management (BPM) applications using PRPC. 
• Thoroughly worked on reporting wizard, list view, summary view, activities, Obj-Validation. 
• Work exposure on Integration (SOAP, SQL) with PRPC. 
• Exposure in constructing Class Structure hierarchy and Rule Set structure based on PegaGuardrails. 
• Experience in developing web pages using HTML, JavaScript, DHTML and CSS. 
• Extensively worked with JAVA, J2EE, HTML, and XML. 
• Experience with various Application Servers Web sphere Application Server and Apache Tomcat. 
• Excellent written, presentation, verbal and analytical skills. 
• Familiar with Operating Systems like Sun Solaris, UNIX, and Windows. 
• Team player, result-oriented, fast learner and excellent communication skills.

TECHNICAL SKILLS

BPM Tools: Pega Rules Process Commander (PRPC 5.x,6.x,7.x) 

Programming Languages: SQL, PL/SQL, C++, Java .

Scripting Languages: JavaScript, PHP 

Web Technologies: HTML, XML, SOAP, WSDL, Servlets, JSP, AJAX.

Web Servers : Tomcat, Oracle Web Logic, IBM Web Sphere, ApacheTomcat and JBoss 

Operating Systems : Windows XP/7,UNIX,LINUX 8.0.

Other Tools/Libraries: JUnit, Microsoft Office 2010, Bower, Grunt, GULP.JS, Karma, Jasmine, C++/C.

Database: Oracle 8i/9i/10g, PL SQL /SQL Server 7.0,

PROFESSIONAL EXPERIENCE

Senior Pega Developer

Confidential, Norfolk, VA

Responsibilities: 

• PEGA PRPC Technical design and configuration against documented requirements for the PRPC application. 
• Experience in all phases of software development including design, configuration, testing, debugging, implementation, performance monitoring, and support of large-scale, business centric and process based applications. 
• Worked in different techniques like forward and Backward Chaining. 
• Experience in multiple roles on enterprise wide application development teams. 
• Pega Administration including configuration management and release management. 
• Creation of Class structure in Pega PRPC, HTML rules, Properties (Data types), Embedded Pages and Correspondences. 
• Worked in capturing requirements in DCO. 
• Responsible for design, integration and development PRPC based application and architecture. 
• Implementation of Decision rules for business requirements on pega 7.1 
• Upgraded PRPC from 6.1SP2 to 7.1 versions. 
• Developed custom Portal and Gadget rules for various types of business users. 
• Created simple to complex Activities using page-new, page-copy, page-merge-into, property-set etc. 
• Designed application agents to perform business activities on a timely basis that involves automatic creation of work objects based on employment data and other maintenance activities like nightly reports. 
• Designed complex List Views and Summary Views with data extracted from BLOB. 
• Served as a primary point of contact for application Production Support in resolving work object related issues and other maintenance activities. 
• Proactive Risk Management in finding the risks involved with the current project and provides mitigation strategies. 
• Configure work object SLAs to provide email notification and reminders on a timely basis. 
• Use SMA to configure the application agents and requestors sessions. 
• Participated in agile scrum methodology for project implementation and assist managers with status updates and user demos on a regular basis. 

Environment: PRPC v7.1/6.1SP2, WebLogic 11g, MsSql, MS Visio, JavaScript, UNIX, XML and HTML.

Pega Developer

Confidential, Phoenix, AZ

Responsibilities: 

• Interaction with client to understand expectations and requirements. 
• Involved in Use Case conception, Design and Elaboration. 
• Responsible for Designing, Developing business requirements in PRPC for all dispute processing processes. 
• Involved in Business process Integration with Pega BPM. 
• Involved in creating High Level Class structure. 
• Extensively worked on using Data Model and Data Pages. 
• Developed Harness rules, Layout and Sections. 
• Developed Decision and Declarative rules for automated processing. 
• Created Validation rules to validate User input. 
• Integrated with External Database using Rule-Connect-SQL. 
• Designed Correspondence rules Sending notifications to SE. 
• Prepared Role Based Access group and Access level documentation for the Front office and Back office teams. 
• Effectively used the debugging tools including Clipboard, RULE Inspector, Tracer. 
• Performance test using PRPC-PAL tool. 
• Raised Pega SR's and received hot fixes for Pega issues. 
• Created Product rules and Involve in Rules migration. 

Environment: PEGA V6.2 V 7.1.6, Web Sphere, MS Visio 2007, Oracle.

PEGA Developer

Confidential, Columbus, OH

Responsibilities: 

• Involved in requirement gathering, analysis, development and deployment of maintenance change requests for the PEGA based application 
• Used JDBC to establish database connectivity between the corporate user database and the application database. 
• Created nightly agent for creation of operator ids in the application. 
• Involved in monitoring of datastage & autosys jobs and PEGA agents. 
• Involved in Ruleset allocation, Product Creation and Rule deployment activities. 
• Involved in interacting with business to resolve day-to-day production issues. 
• Involved in all change management related processes for scheduled and DML production move and coordinated with DBA & Middleware teams for deployment. 
• Worked on Analysis of sysout, logs and alert log files whenever this is a pronet alert in the system. 
• Have experience in placing request to schedule jobs in Autosys and to use SSH Client for Ftp'ing the files to different server paths. 
• Used Declare Triggers, Declare Index and Declare on Change rules to implement various business requirements. 
• Implemented SLAs for business logic which needs to be triggered at various time intervals without manual intervention. 
• Created DMLs for executing the scripts as part of updating the backend tables in production. 
• Used System Management Application (SMA) to monitor various agents and listeners, to get stats on the rule information and to clear the rule cache and lookup list cache. 
• Coordination with offshore team for change requests and production issues. 
• Gathering inputs from the customer to fix the production issues. 

Environment: Pega Rules Process Commander 6.1, Oracle 9, HTML, SOAP, XML, Service Case Manager, CSS, Java Script, Quality Center, Share Point, MS Visio.

PEGA Developer

Confidential, Indianapolis, IN

Responsibilities: 

• Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements. 
• Responsible for making design documentation of the project. 
• Responsible for creation of rule set designing, class structure and rule-resolution designing. 
• Worked on PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios. 
• Involved in Design of class Structure, Properties, Activities and Service rules. 
• Prepared the User Interfaces (section, harness and flow action), portal representation. 
• Implemented Declarative rules and decision rules. 
• Worked on Circumstancing by creating the circumstance definitions. 
• Involved in creating the SLA events on the assignments. 
• Implementation and integration of multiple external systems with soap connectors. 
• Testing and debugging using tracer and rules inspector. 
• Designing the SQL connector to get data from the external database. 
• Involved in Creation of validation (property-validation, object-validation) rules to implement business logic validation. 
• Used RDB-List, RDB-Open, RDB-Save, depending on the business rules in the project. 

Environment: PEGA PRPC v 6.2, Visio 2003, Oracle 9i, Windows XP, Apache Tomcat.

Java/J2EE Developer

Confidential, Los Angeles, CA

Responsibilities: 

• Write code based on detailed designs, applying coding standards and best practices. 
• Write test scripts and develop common test data. 
• Performed testing for assigned modules. 
• Conduct impact analysis for proposed changes to the application. 
• Participated in code reviews. 
• Participated as a team member in Agileteams and work with the product owner to review user stories, estimate and create sprint backlogs, participate in sprint reviews, demos and retrospectives. 
• Supported and maintained web and SOA based applications critical to the day-to-day functions of global business units. 
• Utilized JavaScript/Struts Validator framework to validate the form data. 
• Worked on various new enhancements on the system that involved requirements analysis, designing the solution, development and implementation. 
• Implemented desktop based application using Java Swing. 
• Implemented PL/SQL and Stored procedures for Oracle database 
• Used Quartz and Translet libraries to schedule jobs and JProbe for profiler and memory leak debugs 

Environment: Java, JSP, Struts, Hibernate, Oracle 9i, Eclipse and Tomcat.