PROFESSIONAL SUMMARY:

• A strong senior manager with experience taking products from conception to build and delivery
• Advocate for the customer by earning trust and fulfilling customer needs through technology
• Led over 50 eCommerce, Web, and BI products through full software development lifecycle
• Top skills include software development management and technical program management
• Ability to alternate between strategic, tactical, and operational perspectives to quickly determine long, medium and short impact of solutions proposed
• Superlative mentoring and supervisory skills with the ability to get the most out of technical staff. Responsible for staff training, personal development, setting stretch goals, and hire/fire decisions
• Act as a change agent, initiating appropriate changes to support business growth, reduce operational costs, and improve SLAs
• Expert in an Agile/Lean environment with the ability to create the processes required to scale
• Ability to establish excellent relationships with business and IT stakeholders
• Broad understanding of message exchange patterns (Request/Response, Pub/Sub, Assured Delivery, Synchronous vs Asynchronous) and Enterprise Integration challenges
• Certified Scrum Master (CSM) - Agile development expert running multiple scrum teams
• Project Management Professional (PMI) certified by PMI since 2006
• Ability to learn new tools and technologies quickly and work in a fast-paced environment
• Rare individual who gets into the technical details with developers and QA but is able to communicate with senior leadership and non-technical stakeholders
• Analyzes data to make real quantifiable changes
• Over 10 years of leadership Confidential companies including Confidential and Confidential

TECHNICAL SUMMARY:

• REST
• Microservices
• SOAP
• JSON
• XML
• AWS
• Docker
• PCF
• Java
• AngularJS
• JavaScript
• CSS
• HTML
• C# .NET
• Adobe Experience Manager (AEM/CQ) ECM
• WebSphere Commerce Server (WCS)
• Amdocs
• TIBCO
• SAP
• Linux
• UNIX
• webMethods
• EAI
• BizTalk Azure
• TFS
• Oracle
• O365
• OAuth
• SQL Server
• SSRS
• SharePoint
• Windows Server
• Web Analytics
• Rally
• JIRA
• Confluence

PROFESSIONAL EXPERIENCE:

Software Development Manager

Confidential, Bellevue, WA

• Lead 4 teams in an Agile, SCRUM, DevOps, Kanban environment to make the MetroPCS.com website responsive
• Delivered 10 large eCommerce projects ahead of schedule and with a total cost savings of $5 million
• Manage onshore and offshore resources in a matrix environment
• Plan staffing needs and allocations to support projects and initiatives
• Develop program budgets and created financial analysis impact/ROI analysis for business case development
• Oversee Microservices Proof of Concept rollout and phase out of TIBCO middleware
• Created the CI/CD/CT and DevOps plan to ensure code coverage and quality
• Assist Sr. Directors and C-level executives to prioritize and implement the strategic roadmap
• Forecast hiring needs and resource allocations to support strategic initiatives
• Implemented the 24x7 global support rotation model
• Manage vendor relationships through RFIs/RFPs, SOWs, and performance tracking
• Coordinate with 3rd party and internal teams including Cloud Ops, Middleware, DevOps, Release Management, SAP, Finance, Security, and App Support teams to track timely integration of project deliverables
• Lead IT response to security vulnerability scans and issue remediation

Sr. Finance IT Manager

Confidential, Redmond, WA

• Delivered three large projects in 12 months. Involved in the entire SDLC from inception to build and delivery
• Led the Broker Integration EDI project retrieving customs declaration and shipment data from Confidential vendors using Confidential BizTalk Azure in the cloud.
• Provided leadership to technical resources onshore and offshore (India, China)
• Created the specifications and design of the Trade Data Warehouse and Trade BI solution for visualization of millions of rows of SAP data using Power View and SQL Server Reporting Services (SSRS)
• Released innovative features on the platforms frequently and iteratively
• Maintain open and direct communication with business users by using co-location and showing business users working code early in the software development process

Senior Architect

Confidential, Kirkland WA

• Implemented SharePoint Intranets, Extranets, and Internet sites for major clients including Confidential, Holland America, Group Health, and Russell Investments
• Wrote proposals and SOWs that brought in $400,000 of revenue for Confidential
• Developed the appropriate server topology and sizing appropriate to the number of users and SharePoint features requested
• Focused on excellent customer UX experiences by creating wireframes using Visio and Axure
• Guided developers in creating custom SharePoint components when required
• Successfully implemented SharePoint 2010 solutions for clients in Washington State including identifying requirements, creating functional specifications, technical specifications, and defining the information architecture

SOA Architect

Confidential, Redmond, WA

• Work with a cross-enterprise team of architects to define and deliver the specifications for the Confidential & Confidential Developer Network, a strategic SOA platform
• Completed system requirements, integration architecture, interface agreements, and detailed architecture for 17 services including SMS, MMS, GMLC (Location), Address Book, and OSS/BSS systems
• Created swim lane and process flow diagrams to ensure that SMEs for each functional area understood how the system would interact with their domain
• Championed and guided the architecture though development, lab testing, implementation, and handoff to lifecycle management

Programmer Writer

Confidential, Redmond, WA

• Wrote technical articles on MSDN for developers who want to deploy Windows Embedded Standard on devices such as ATMs, fuel pumps, and gaming consoles
• Used knowledge of IT technologies such as database design and development, networking, client/server applications, security, multimedia, and device drivers to create outstanding developer content
• Used the Scrum process to reduce project timeline
• Used skills in C#, Visio, Flash, and other Confidential technologies to explain complex programming concepts to developers
• Used DocStudio to generate high-quality developer content under tight deadlines
• Collaborated with Program Managers, Architects, and SDEs/SDETs to develop relevant, technically accurate content for embedded developers

Sr. Solutions Architect

Confidential, Columbus, OH

• Led technical teams in developing mission-critical software solutions Confidential one of the largest utilities in the United States. Projects ranged in size from $50,000 to $10,000,000
• Wrote technical specifications and prototyped code, created entity relationship diagrams, and wrote test cases
• Developed application architecture and integrations for over 70 applications using diverse technologies and platforms including Java, webMethods, C# .NET, SQL Server, Oracle, Business Objects, and MQSeries
• Delivered robust and secure web-based applications in an SOA environment using techniques such as Guaranteed Delivery
• Directed developers in a matrixed environment including conducting code reviews
• Created and executed on project documents such as Statement of Work (SOW) and scope documents
• Wrote System Design documents and shared them via technical reviews with project teams
• Kept lines of communication open among all stakeholders, and resolved conflicts among the business and IT stakeholders
• Ensured implementation of an electricity market change that would normally require eight months - completed project in four months
• Completed systems design and process flow diagrams for the ERCOT Unregulated project (> $7 Million budget)
• Performed troubleshooting of integration between external vendor/market systems and Confidential internal applications
• Designed software to extract data from ADABAS/Natural/AS400 database and integrate with .NET application and data warehouse.
• Saved $250,000 during the Integ PowerSuite (a Commercial Off-The Shelf (COTS) software) implementation by developing an approach for integrating vendor software with internal software that reused existing code while maintaining quality and accelerating the delivery timeline by four months

Software Development Manager

Confidential, Columbus, OH

• Managed technical teams that wrote software to perform searches for criminals and juvenile delinquents throughout the State of Ohio
• Software attained certification by the Ohio Association of Chiefs of Police and was used by 900 police agencies throughout the state
• Led a team of FTE/contract software developers and System/Network Analysts
• Developed a user interface for crime mapping using Geographic Information Systems (GIS) software that displayed the distribution of crimes in Ohio
• Responsible for the team that managed the Network Operation Center (NOC) X86 servers, firewalls, routers, desktop PCs, Active Directory, Exchange, and software applications
• Developed the Online Grant Submission and Administration System using Oracle 9i PL/SQL Stored Procedures and ASP.Net
• Managed vendor relationships and RFP process in awarding contracts for purchasing equipment
• Used Agile development methodology to move projects from concept to reality quickly

Software Development Engineer (SDE)

Confidential, Redlands, CA

• Managed personnel in the Visual Basic and web development training teams focused on developing top-quality developer courseware
• Promoted to Team Leader due to demonstrated project management and documentation skills
• Created ModelBuilder decision support and visualization software by translating archived C/C++ code to VB
• Developed a scripting environment for ModelBuilder using Python
• Used XML and XSL to create a Content Management System (CMS) for course lessons
• Increased training revenue by 15% each year
• Developed yearly Strategic Plan and Staff Development Plan
• Produced over 500 classes earning over $3M in revenue annually