SUMMARY:

• DEV 401 Certified Developers.
• In - depth understanding of SFDC CRM Sales, Service and Marketing cloud’s business processes.
• Experienced in Administration setup like manage Users, Security Controls and Data Management.
• Worked extensively on various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.
• Hands on Experience in creating Custom Objects, Custom fields, Page layouts, Custom Tabs and various other components as per the client and application requirements.
• Hands on experience in performing the administrative and development related tasks Like consigning Roles, creating Profiles, Visual Force pages, Validation Rules, Users, Custom Reports, Workflows, Email Alerts, Entity Relationship Diagrams and Page.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Expertise in developing, deploying and integrating Salesforce.com CRM solutions.
• Developed and worked on different Salesforce.com environments such as sandbox and production environments.
• Strong exposure to Security and sharing rules implementation at object, field, and record level for different users at different levels of organization, extensive experience creating workflows.
• Experience in creating the relationships junction objects and Security like Master-Child, lookups, Entity Relationship data model.
• Extensive Experience in Salesforce security setup using Profiles, Permission Sets, OWD
• Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization.
• Created various junction Objects and worked on different fields like Picklist, Formula Fields, Roll-up Summary. Created field dependencies between different fields.
• Extensively worked on Salesforce.com customization using the Classes, Standard Controllers, Custom Controllers, Controller Extensions, and Web Services API.
• Experience in working with REST and SOAP API's.
• Experience in SFDC Integration using Web Service and Apex Programming, SalesForce.com Service Cloud expertise.
• Highly motivated team player with excellent communication, presentation and interpersonal skills.
• Willing to work in a challenging and cross-platform environment.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Salesforce SFA, Lightening Components, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages / Components, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Custom Objects.

Salesforce Tools: Force.com Explorer, Force.com Data Loader.IO, Force.com Excel Connector, ANT tool kit, Work bench, Eclipse IDE, Force.com Platform (Sandbox, and Production) and Sand box testing.

Web Design Tools: Visual Studio 2008/2005/2003, SQL Query Analyser, Adobe Photoshop, Dreamweaver, Tortoise SVN, MS Office, Adobe Acrobat Pro, Adobe Flex Builder, Code Smith, Re Sharper

Languages: Apex, Ajax, UML, HTML, XML, XHTML, DHTML, SQL.

ETL Tools: Apex Data Loader, Informatica, Force.com workbench.

Operating Systems: Windows NT/2000/XP/Vista, Windows Server 2000/2003/2008, Linux, Unix.

Packages: ECC, MS-Office, Project, SharePoint, VISIO, Excel, Access.

PROFESSIONAL EXPERIENCE:

Confidential,Sterling, VA

Responsibilities:

• Interact with Business users to understand client’s requirements and translate them into a technical reality that is extendable and maintainable.
• Hands on experience on graphical representation with visual force page created maps, reports, charts.
• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visualforce, Force.com API, and Web Services.
• Created user Roles and Profiles and given them Security controls and shared settings.
• Customized tab worked with various standard objects like Accounts, Contacts, Leads, Campaigns, Cases and Solutions.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
• Identifying SFDC usage problems (Governor Limits) and craft technical / communication plans to IT/business team.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Create test scenarios on Sandbox environment and use Force.com component deployment wizard to migrate data between Force.com IDE and Sandbox environment.
• Performed data migrations using Salesforce.com Data Loader.
• Implemented REST Endpoint Apex classes for inbound web services.
• Develop and configure reports for different user profiles.

Environment: : Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL, SOAP, Sandbox, Eclipse IDE Plug-in.

Confidential,Austin, TX

Salesforce Developer/Administrator

• Worked with various standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards and also created Custom Objects.
• Developed Standard & Custom Controllers as well as Controller Extensions for different Functionalities.
• Have Written Apex Triggers for various functional needs in the application.
• Provide internal end user Salesforce training to create/modify: custom reports and dashboards, new accounts, prospects, leads, tasks, and contacts etc. as well as using the Salesforce1 mobile app.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.
• Experience in working with agile software development lifecycle.
• Experience in Automating Case Management according to the requirements.
• Created Email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Customized Visualforce pages and modified the code for restricting some countries which they are not willing to do the business.
• Experience in writing SOAP, REST and BULK web services.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.
• Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Service Cloud, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Marketing Cloud, Web Services, SOAP, REST, BULK, WSDL, Salesforce1, Sandbox, Eclipse IDE Plug-in, Windows.

Confidential

Software Engineer

• • Designed the solution by customizing various standard objects of Salesforce.com
• • Implemented the requirements on Salesforce.com platform and Force.com IDE.
• • Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization.
• • Designed and developed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application.
• • Designed and deployed the Custom objects, Custom Tabs, Validation Rules, Workflow Rules, Page layouts, Custom Settings, Visual Force Pages to suit to the needs of the application.
• • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from (CSV) files.
• • Defined Lookup and Master-Detail relationships on the objects and created junction objects to establish connectivity among objects.
• • Played a key role in development this entire project.
• • Worked on Team Foundation Server in this project.

Confidential

Salesforce Developer

Responsibilities:

• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on daily basis.
• Involved in all phases of Software Development Life Cycle (SDLC) starting from Requirements Gathering and Design.
• Involved in activities related to Saleforce.com setup, Configuration, customization, Administration, Development, Data Migration and deployment of application to force.com platform.
• Configured and customized Salesforce.com using standard setup tasks as well as developed heavy Apex coding which includes Triggers, classes, classes for custom controllers and controller extension, schedulable apex classes, batch apex, Apex sharing rules, Email Services according to the functional needs of the application.
• Worked on Visual force Language to develop Visual force pages, overriding buttons, links and tabs, custom components, templates, integrating email etc.
• Created several workflows by defining rules, approval processes and related actions, which include creating related and time triggered tasks, email alerts, filed updates to automate the business process.
• Implemented Validation Rules, Assignment Rules, Sharing Rules, and Escalation Rules according to the application requirements.
• Used Dynamic Visual force components, a niece use case, to dynamically roll- up the necessary fields at run time, whenever requested.
• Used Process Builder to enroot auto case creation, based on certain conditions of the Account.
• Worked on the Eclipse IDE with Force.com plug-in environment for writing Business logic in Apex Programming Language, testing and deploying.
• Agile Development Methodology was followed for the implementation.
• Created different types of Custom Reports for standard objects as well as custom objects to give complete details regarding Customer (Account) Orders, Renewal Forecasting, and Customer Balance Report with Multi-Currency support.
• Customized the Dashboards to the track usage for productivity and performance of business centres and their sales teams.

Environment: Apex, Visual force, Dynamic Visual force pages, validation-rules, Workflow-rules, Trigger,SOSL,SOQL, Custom Metadata Types, JavaScript, Data Loader, Force.com IDE, HTML, Eclipse IDE Report, Dashboard, process builder, Change sets.