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Taxonomist Resume

Seattle, WA

SUMMARY Senior Information Management Professional with 13 years of experience working with organizations to deliver targeted, relevant information to customers, partners, and employees.


  • Taxonomy Management
  • Metadata Application
  • Information Architecture
  • Information Retrieval
  • Content Strategy
  • Terminology Management


INDEPENDENT CONSULTANT, Seattle, WA (May 2009 - present)

  • Provide consulting services in taxonomy management and strategy, information architecture, and auto-classification. Clients include Hewlett-Packard and Microsoft.

Confidential, Redmond, WA (November 2005 - May 2009) Lead Search Analyst, Windows Assistance & Support Technologies

  • Designed end-to-end search functionality for windows.microsoft.com
  • Optimized content metadata, resulting in improved search relevance in Windows 7 Help and Support
  • Drove SEO recommendations to completion by working closely with engineering and content publishing teams


  • Executed comprehensive strategy for incorporating taxonomies and metadata schemas into adLabs solutions
  • Served as a domain expert and liaison to internal partner groups, championing implementation of group-wide standards in taxonomy and metadata, influencing relevant decisions within specific business units
  • Defined and implemented standards and processes for taxonomy development, maintenance of centralized schemas, and metadata management
  • Provided quality training data for automated classification, resulting in 90% improvement in classification accuracy
  • Managed contingent staff of Taxonomists and data annotators


  • Evolved taxonomies and faceted navigation that drove end user experience and categorization of 60 million products
  • Defined and executed strategies for managing data from over 7,000 retailers
  • Implemented UX improvements by utilizing data from site metrics, customer feedback, and usability testing
  • Managed contingent staff of indexers and Taxonomists

Confidential, Seattle, WA (August 2004 - August 2005) Taxonomist

  • Managed product name, task, and content type taxonomies for 3 sites including Microsoft Support
  • Established and implemented taxonomy management and content tagging standards
  • Coordinated localization of taxonomies into 34 languages

Confidential, Bellevue, WA (December 2001 - August 2004) Taxonomist, consultant to Microsoft Engineering Excellence Group

  • Developed and maintained Microsoft's enterprise taxonomy
  • Analyzed search logs of Microsoft corporate website to source new terminology
  • Prioritized requirements and reviewed specifications for internal taxonomy management tools

Confidential, Seattle, WA (November 2000 - January 2001) Information Architect

  • Developed information architecture for web applications, corporate web site, and corporate intranet
  • Edited user assistance documentation

Confidential, Seattle, WA (March 2000 - November 2000) Information Architect

  • Wrote executive reports on data cleansing and transformation, XML query languages, and information retrieval
  • Developed information architecture for web applications
  • Edited technical documentation and sales materials

Confidential, Seattle, WA (July 1999 - March 2000) Information Architect/Usability Analyst

  • Designed organization, navigation and search systems for over 40 complex web development projects
  • Planned and conducted user research, recommended design changes that addressed usability issues

Confidential, Seattle, WA (June 1998 - July 1999) Archivist

  • Increased findability of 20,000 photographs via original cataloging
  • Maintained taxonomy used to index legislative records and archival materials
  • Promoted specific collections by creating finding aids
  • Provided specialized reference assistance to City of Seattle employees and general public


  • Master of Library and Information Science
  • Certificate in Records and Information Management
  • Bachelor of Arts, English with Linguistics minor

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