SUMMARY:

• Around 8+ years of IT experience in Software Design and Development with focus on Microsoft Dynamics CRM .
• Utilized methodologies such as Agile, Waterfall and Scrum along with SDLC implementations.
• Experience in developing plug - ins, and workflow and perform sitemap, Ribbon Xml customization for CRM 4.0/2011/2013/2015/ Online 2016.
• Experience in developing, and implementation of software applications using ASP.NET, C#, VB.NET, MVC, XML, Java-Script, JSON, IIS, SQL Server and Active Directory.
• Expertise in Microsoft CRM 4.0, 2011, 2013, Implementation, Migration, customization and Integration MSCRM web service with JavaScript, JQuery, C# and ASP.Net.
• Good work experience in ADX Studio/Naos Portal integrations with MS CRM 2015 & 2016
• Extensively used Plugins Registration Tool to register C# plugins & Custom Workflow Activities in CRM.
• Experience in Microsoft Dynamics CRM Data integration towards import/export of data using SSIS and custom application development.
• Good Knowledge on Object Oriented Analysis and development, Model view Control, Model view-view control design pattern Team Foundation Server (TFS).
• Experience in Integrating MS Dynamics CRM with legacy systems, Office 365 for exchange online and Lync call, Oracle ERP, external Websites, and InfoPath, and CRM on tablets and mobile platforms, SharePoint (Knowledge) using NET Frameworks, C#, ASP.NET, ASP.NET Web API, MVC, SQL, JavaScript, JQuery, Fetch XML, XML Technologies and Web Services.
• Expertise in creating web forms, web controls, user controls and validation controls in ASP.Net.
• Experience in use of web services and interacting with MS CRM database using web service methods.
• Experience in designing GUI screens using usability and design principles.
• Experience in configuring and maintaining Defect Tracking system and preparing project reports for end-to-end testing using tools like QC/ALM and JIRA.
• Worked extensively on AJAX, JavaScript, JQuery, VBScript, XML, XHMTL, XSL, CSS, and XSLT.
• Worked with CRM features like New Security Features, Enhanced Business Rules, and Hierarchy Visualization.
• Experienced in Implementing WCF services and consuming using different protocols and implementing features like Security, Debugging and Performance.
• Implemented various aspects of CRM using traditional SDLC
• Expertise in database design, table creations, development of Stored Procedures, Views, Functions, Triggers, Complex Packages, Cursors, Indexes, PL/SQL Developer
• Experience in using reporting tools like Crystal Reports, SSRS and SSIS, Dashboard customization with complex charts built from SSRS.
• Expertise in Web-Development technologies like HTML, XML, Web Services (REST and SOAP) .NET and Java script.
• Experience in designing and supporting business processes, Marketing, Customer service and Sales.
• Experience with integration and functional testing, SCRUM methodologies and Sprints.
• Coordinated with Client in solving the issues related to functional and Development.
• Good knowledge of web development skills like HTML, JQuery, JavaScript and Visual Studio.
• Expertise in generating Entity relationship diagrams to describe the relation between different entities.
• Expertise in customizing the entities, forms, fields etc. with Dynamics CRM SDK.
• Having experience in creating Sitemaps for an organization using XRM toolbox.
• Expertise in working with Message queues (MQ) for Inter Process communication.
• Experience in writing Constraints, Indexes, Views, PL/SQL Blocks, T-SQL, Stored Procedures, Triggers functions and Cursors on SQL Server and Oracle 10G/9i database.
• Ability to manage and deliver results on multiple tasks by effectively managing time and priority constraints.
• Ability to work within a team environment as well as independently.
• Resolved technical issues of varying complexity.
• Work with team members and independently to develop and configure Microsoft Dynamics.

TECHNICAL SKILLS:

CRM Software: Microsoft Dynamics CRM 4.0, 2011,2013,2015

.NET Technologies & Programming Languages: C#.NET, ASP.Net, Web Services, ADO.NET

Web Technologies: ASP, XML, HTML5, XML, CSS3, JavaScript, JQuery

Databases: MS SQL Server 2012/2008 R2/2008

Web/App Servers: MS-IIS

Other tools: Visual Studio 2010/2012/2013, Scribe Insight, Ribbon workbench, XRM toolbox, CRM OData Query designer.

Reporting Tools: SSRS and Crystal Reports

Documentation T o o l s: Microsoft Word / PowerPoint / Excel.

IDE/Tools: Microsoft Visual Studio / GitHub / Eclipse

PROFESSIONAL EXPERIENCE:

Confidential,Chicago, IL

Dynamic CRM Developer

• Upgraded the CRM system from MS Dynamics CRM 2011 to MS Dynamics CRM 2016 to Dynamics365 Azure cloud and customized it according to clients business needs. Main tasks included Data integration, upgrading system to Dynamics 365 adding additional features to enhance marketing campaign, sales automation and customer support using Data Migration, Report generation, Solution import and so on.
• Involved in requirements gathering, analysis and project planning.
• Used Microsoft Enterprise Library, LINQ expressions, Microsoft Team Foundation Server (TFS).
• Performed Implementation of CRM 2016 On - Premises in the organization.
• Working on a multi-tenant CRM 2013 to CRM 2015 upgrade as well as new enhancement mainly on Marketing and Sales modules for this organization.
• Developed four bash shell scripts to toggle primary/secondary server access.
• Developed Web Service to serve Rest APIs.
• Integrated MS Dynamics CRM 2016 with MS Outlook 2016 and offered a steady, familiar user interface. Built web pages that are more user-interactive using JQuery plug-in, JavaScript. Experience in working with Microsoft Azure cloud.
• Performed Guidance to the co-workers regarding CRM Customization.
• Used TFS extensively for reporting purpose& keeping the version control of the source code.
• Developing the high-end Visualization QlikView Dashboards using QlikView objects.
• Used MS Dynamics CRM SDK, WCF, XRM and LINQ to interact with data from the CRM system.
• Performed upgrade from version 8.0 to 8.1 also transfer solutions.
• Installed ADX Studio Portals and configured the portal for CRM.
• Worked on using extension objects in the front end for better Visualizations.
• Created a script to add indexes to SQL Azure tables.
• Tested Custom plugins, Custom Workflows and Business Process flows in CRM Dynamics.
• Providing team with multiple reports each week like Weekly Sales Pipeline, Won and Loss Opportunities, Opportunity Product etc.
• Writes basic bash shell scripts to automate processes; Installing packages and applications issues Virtualization.
• Automated day-to-day maintenance of Exchange Databases 2007/2010 through the use of PowerShell scripting.
• Created Custom Entities, Custom attributes for individual business units in MS Dynamics CRM 2016, per their business process.
• Worked on setting up the CRM Portal (ADX) for application form.
• Implemented User Interface in Model-View-Controller architecture, which accomplishes a tight and neat coordination of Java Script, XML and HTML.
• Linux server operation utilize shell scripting skills.
• Upgrading the Dynamics from 2016 to Dynamics 365.
• Developed Main view and Single View Dashboards as an extension of Dynamics CRM.
• Created custom entity's according to the client requirement and their relationships.
• Worked on Client Scripts to handle changes of Business process flow Stages.
• Migration of data from Excel source to CRM using SSIS.
• Configured Azure VPN gateway to support remote connectivity.
• Worked on Out of Box Work Flows.
• Developed Dynamic reports using CRM reporting interface and SSRS deployed it on the CRM that were used in the application depending on roles.
• Assisted in Upgrade/Migration from CRM 2011 to 2013.
• Enhance MS Dynamics CRM 2013 usability by designing and optimizing navigation, forms, and layouts.
• Performed uploading of data in to the Business Entities.
• Created Dashboards against the data according to the client requirement.
• Created business process flow to handle the different Stages of Exam.
• Performed Sitemap Editing and Ribbon Customizations.
• Performed integration of CRM with .NET through IFRAMES.

Environment: MS Dynamic 2016, XRM Toolbox, MVC, Ribbon Workbench .Net Framework, TFS, Azure, Visual Studio, 2012, C#, WCF, REST, SOAP Web Services, PowerShell, Shell scripting/bash, JavaScript, Shell Scripting, Windows Server 2012

Confidential,Union,NJ

CRM Developer

• Customized MS Dynamics CRM 2013 application based on the business requirement.
• Created organizations, business units, Teams and their relationships.
• Created Custom Entities, Custom attributes for individual business entities in MS Dynamics CRM 2013, according to their business requirement.
• Created custom CRM Plugins and Workflows using C#.
• Shell scripting (bash) to schedule and automate processes including full and incremental backups.
• Effectively used Team Foundation Server (TFS) 2010 to manage projects throughout their lifecycle.
• Used PowerShell to execute tasks like updating, restoring content from database within the Office 365 environment.
• Design, development and customization of team sites on SharePoint 2013 and SharePoint Online.
• Developed the necessary Stored Procedures and created Complex Views using Joins for robust and fast retrieval of data in SQL Server using T-SQL.
• Experience and knowledge in designing and developing data visualization strategies.
• Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM.
• Configured Azure automation accounts with PowerShell scripts to manage systems.
• Developing and supporting UNIX/Linux shell scripting.
• Imported contacts from existing application into MS Dynamics CRM 2013 using the CSV file format.
• Created several client-side extensions using JavaScript, CSS3and HTML5.
• Migration of data from Excel source to CRM using SSIS.
• Used MS Dynamics CRM Customization tools to customize system components such as Forms, Views, Entities, Attributes, Relationships, Ribbons and Entity Mappings.
• Created several client-side extensions using JavaScript, CSS and HTML5.
• Provided solutions based on the scenarios.
• Created and managed defects using Defect module of HP Quality Center /ALM.
• Worked with Microsoft on strategy for closing business.
• Leveraged Windows Azure to build and host Assurant Partners applications insurance assets, leveraging all the benefits of the cloud.
• Developed OLAP cubes, wrote queries to produce reports using SQL Server Analysis Services (SSAS) and Reporting Services (SSRS), Dashboards.
• Configuration of MS Dynamics CRM with Microsoft Outlook 2013.
• Engaged Project team and vendors in critical thinking for several issues resolution.
• Ability to multi-task and prioritize depending on the situation and ongoing needs of stakeholders.
• Participated in Software unit testing, integration testing, system testing, test scripts creation

Environment: Microsoft Dynamics CRM, C#.Net 4.0, Visual Studio 2010, Shell Scripting, Azure, ALM, C#.Net, ASP.Net, MVC, ADO.Net, Plug in Registration Tool, Visual Studio Team Foundation Server, data visualization, SharePoint 2013, PowerShell, Ribbon Editor Tool, and MS CRM Developer Toolkit.

Confidential,La,CA

CRM Consultant

• Development of Customized CRM XRM system.
• Created and Maintained documentation and conducted end user training while implementing and supporting CRM system.
• Translated Business Requirements Document (BRD's) to functional specification documents.
• Experience in XML technologies like DOM, XML Schema, DTD, XSLT, SOAP, WSDL, Web Services and WCF Services.
• Customized Dynamic CRM using CRM SDK tool with JavaScript.
• Coordinate and assist with maintaining companywide data integrity for CRM systems as well as all related data feeds scanning functions and system reporting functions.
• Created Project Plan for scheduling resources to pre-sales / POC solution.
• Configured Microsoft CRM for demos.
• Configured and Administered user accounts, profiles, roles and security.
• Integrated SharePoint Document Management with CRM Application.

Environment: Microsoft Dynamics CRM 2013, C#.Net, JavaScript, SDK, IIS 7.0, HTML5, JQuery, Visual Studio 2010, SQL Server 2014/2012, .NET 4.0, SSRS reports.

Confidential

Dynamic CRM Consultant

• Developing the earlier Custom Web portal application using ASP.NET and HTML5.
• Upgrading the plugins and custom workflow libraries code to use the Microsoft Dynamics CRM SDK libraries, Messages etc.
• Upgrading the JavaScript, form design etc. to Microsoft Dynamics CRM 2011 format.
• Migration of Data from Microsoft Dynamics CRM 4.0 to Microsoft Dynamics CRM 2011.
• Reconfigured the Auditing of System and entities in Microsoft Dynamics CRM.
• Upgraded the reports in Microsoft Dynamics CRM 2011 to execute efficiently and correctly.
• Designed and executed the cutover phase strategies to move the load from Microsoft Dynamics CRM 4.0to Microsoft Dynamics 2011.
• Provided Training to end user to use the Upgraded Microsoft Dynamics CRM 2011 system and provided the Post Go-Live support.
• Involved in project deployment planning, implementation and client end user training.
• Was involved in lots of hands on plug in development across the Microsoft CRM platform
• Wrote various SQL queries to extract different data across all environments

Environment: MS Dynamic 2011, .Net Framework, Visual Studio2011, 2012, C#, WCF, REST, SOAP Web Services, ASP.NET 3.5, JavaScript, AJAX, MS SQL 2012, MS Visio 2010, Windows Server 2012.

Confidential

Dynamic CRM Consultant

• Involved in the full life cycle of the project, i.e. from design phase to testing phase.
• Designed and developed the web forms using ASP.NET and VB.NET Language.
• Worked closely with Product owners to develop new system functionality and troubleshoot and correct system bugs.
• Used AJAX in some web forms.
• Create SQL Server 2008 database tables, triggers, Views, UDFs and stored procedures and configure using SQL Server Management Studio.
• Web Form and Windows Form design and coding using Master Pages, Server controls, User Controls, CSS, JavaScript, HTML, ADO.NET.
• Used JavaScript extensively for client side validations.
• AJAX, ASP .NET AJAX Library are used for rich interaction and partial page rendering.
• Application blocks are developed using Microsoft Enterprise Library 3.0

Environment: ASP.NET MVC 3.0, Web Services, SOAP, .NET Framework, Entity Framework, Visual Studio 2010, Angular JS, AJAX, XML, HTML, CSS, VB Script, MS-Excel, SQL Server 2008. WCF, Windows Services, VSS.

Confidential

Dynamics Developer

• Involved in all stages of the Software Development Life Cycle.
• Analyzed the system requirements, entire business process and designed Entity Relationship Diagrams.
• Designed and developed UI, User Controls, and Client-Server Side Validation Controls using ASP.NET, MVC, JavaScript, JQuery and Knockout JS.
• Developing stored procedures, functions and triggers in Oracle database for modifying existing business logic and adding new functionalities.
• Used Sitemap control for site navigation.
• Wrote a wrapper class for the proxy class for logging the request and response of a Web Service.
• Designed and Developed the Webpage for testing the Web services in various environments.
• Designed and developed the web forms using ASP.NET and VB.NET Language.
• Having good knowledge in writing the stored procedures, triggers using SQL in SQL Server 2005.
• Created the AUTs using the VSTF for both services and UI.
• Perform unit, end-to-end, performance and user acceptance tests to ensure applications function per requirements.

Environment: ASP.NET, VB.NET, XSLT, SOAP, VSTF and SQL Server 2005, AJAX, UNIX, LINUX, Windows 7/XP.